Helium Status: check for Helium outages and issues

Active Incidents

HMH - Speed Test Failures

Started 29 Aug 2025 22:11:05 (16 days ago), still ongoing

Incident without Impact

Monitoring

Helium Mobile Wi-Fi Hotspots

Following the recent Mobile Oracle infrastructure migration, the team has noticed that a subset of HMHs are failing to submit speed tests. The lack of speed tests will prevent a Hotspot from receiving Proof of Coverage rewards. A backend patch has been applied which will likely address the issue without operator intervention. However, if you notice your HMH is failing to submit speed tests, a simple reboot should resolve the issue.

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Helium Outage Survival Guide

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HMH - Speed Test Failures

Started 29 Aug 2025 22:11:05 (16 days ago), still ongoing

Incident without Impact

Monitoring

Helium Mobile Wi-Fi Hotspots

Following the recent Mobile Oracle infrastructure migration, the team has noticed that a subset of HMHs are failing to submit speed tests. The lack of speed tests will prevent a Hotspot from receiving Proof of Coverage rewards. A backend patch has been applied which will likely address the issue without operator intervention. However, if you notice your HMH is failing to submit speed tests, a simple reboot should resolve the issue.

See all updates

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Helium Status

Real-time updates of Helium issues and outages

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Helium Mobile Wi-Fi Hotspots

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