Helium status is Operational

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Wallet App
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Helium Mobile Wi-Fi Hotspots
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

HMH - Speed Test Failures
Started 29 Aug 2025 22:11:05 (1 month ago), still ongoing
Incident without Impact
Monitoring
Helium Mobile Wi-Fi Hotspots

Following the recent Mobile Oracle infrastructure migration, the team has noticed that a subset of HMHs are failing to submit speed tests. The lack of speed tests will prevent a Hotspot from receiving Proof of Coverage rewards. A backend patch has been applied which will likely address the issue without operator intervention. However, if you notice your HMH is failing to submit speed tests, a simple reboot should resolve the issue.

Recently Resolved Incidents

Helium Wallet Native Swap Outage
Started 1 Oct 2025 18:06:15 (4 days ago), resolved 1 Oct 2025 21:23:48 (4 days ago)
Minor Incident
Resolved
Wallet App

Native token swap functionality in the Helium Wallet app is currently unavailable due to a downstream change with Jupiter's APIs. All users of current versions (v2.14.16 and prior) of Helium Wallet will have to use the dApp browser for swaps until v2.14.17 is implemented, deployed, and approved by App Stores.

Helium Outage Survival Guide

A step-by-step guide to help you survive a Helium outage
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    Helium Components

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    Helium Consensus Groups

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    Helium User Apps

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    Helium Proof-of-Coverage

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    Wallet App
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    Helium Wallet Native Swap Outage
    Started 1 Oct 2025 18:06:15 (4 days ago), resolved 1 Oct 2025 21:23:48 (4 days ago)
    Minor Incident
    Resolved
    Wallet App

    Native token swap functionality in the Helium Wallet app is currently unavailable due to a downstream change with Jupiter's APIs. All users of current versions (v2.14.16 and prior) of Helium Wallet will have to use the dApp browser for swaps until v2.14.17 is implemented, deployed, and approved by App Stores.

    Builder App
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    World Explorer
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    Helium Onboarding Service

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    Helium Explorer

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    Hotspot Dashboard (IMS)
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    Helium App

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    Helium Vote
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    Entity API
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    Helium Mobile

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    Blockchain
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    Helium Mobile Wi-Fi Hotspots
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    HMH - Speed Test Failures
    Started 29 Aug 2025 22:11:05 (1 month ago), still ongoing
    Incident without Impact
    Monitoring
    Helium Mobile Wi-Fi Hotspots

    Following the recent Mobile Oracle infrastructure migration, the team has noticed that a subset of HMHs are failing to submit speed tests. The lack of speed tests will prevent a Hotspot from receiving Proof of Coverage rewards. A backend patch has been applied which will likely address the issue without operator intervention. However, if you notice your HMH is failing to submit speed tests, a simple reboot should resolve the issue.

    API
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    Brownfield Wi-Fi Hotspots
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    Helium IoT

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    Helium Packet Router
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    Configuration Service
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    Downlink Service
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    Multi-Buy Service
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    Helium User Interactions

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    Mapping
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    Rewards Claiming
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    IoT Hotspot Onboarding
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    Mobile Hotspot Onboarding
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    Helium Backend

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    Oracle Data Pipeline
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    IoT Oracles
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    Mobile Oracles
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    IMS
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    Settlement
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    Radiator
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    User Apps
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    Solana Blockchain Services and RPC Providers
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