Helium Status
Real-time updates of Helium issues and outages
Helium status is Partially Degraded Service
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Active Incidents
FreedomFI AGW Unable to Onboard as IoT
Started 23 Jun 2025 17:02:48 (1 month ago), still ongoing
Minor Incident
Monitoring
IoT Hotspot Onboarding
We are currently investigating an issue preventing FreedomFi AGWs from being onboarded as IoT Hotspots. We are assessing the impact and determining next steps, including restoring onboarding capabilities.
Current Status:
- FreedomFi AGW onboarding temporarily unavailable.
- Root cause identified
Further updates will be shared as the situation develops. Please reach out to support if you are affected.
Recently Resolved Incidents
No recent incidents
Helium Outage Survival Guide
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IoT Hotspot Onboarding
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FreedomFI AGW Unable to Onboard as IoT
Started 23 Jun 2025 17:02:48 (1 month ago), still ongoing
Minor Incident
Monitoring
IoT Hotspot Onboarding
We are currently investigating an issue preventing FreedomFi AGWs from being onboarded as IoT Hotspots. We are assessing the impact and determining next steps, including restoring onboarding capabilities.
Current Status:
- FreedomFi AGW onboarding temporarily unavailable.
- Root cause identified
Further updates will be shared as the situation develops. Please reach out to support if you are affected.
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