Helium Status
Real-time updates of Helium issues and outages
Helium status is Operational
IoT Hotspot Onboarding
Active Incidents
No active incidents
Recently Resolved Incidents
We are currently investigating reports of Error 522 (Connection Timeout) affecting some users during onboarding and hotspot updates.
Impact: users may see a timeout or error message when attempting to complete payments or update antenna information. Scope: Issue appears intermittent and does not affect all devices. Current Status: Our engineering team has identified this as potentially related to recent application updates. A fix is being tested.
We’ll provide updates here as we learn more. Thank you for your patience.
Helium Outage Survival Guide
Helium Components
Helium Consensus Groups
Helium User Apps
Wallet App
Helium Proof-of-Coverage
Builder App
World Explorer
Helium Onboarding Service
Hotspot Dashboard (IMS)
Helium Explorer
Helium App
Helium Vote
Entity API
Helium Mobile
Blockchain
Helium Mobile Wi-Fi Hotspots
API
Brownfield Wi-Fi Hotspots
Helium IoT
Helium Packet Router
Configuration Service
Downlink Service
Multi-Buy Service
Helium User Interactions
Mapping
Rewards Claiming
IoT Hotspot Onboarding
We are currently investigating reports of Error 522 (Connection Timeout) affecting some users during onboarding and hotspot updates.
Impact: users may see a timeout or error message when attempting to complete payments or update antenna information. Scope: Issue appears intermittent and does not affect all devices. Current Status: Our engineering team has identified this as potentially related to recent application updates. A fix is being tested.
We’ll provide updates here as we learn more. Thank you for your patience.
