CC status is Partially Degraded Service

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CC Status of our EMEA Community Infrastructure

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CC Status of our US Community Infrastructure

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Active Incidents

Embedded Media Not Working
Started 6 Oct 2025 15:18:09 (2 hours ago), still ongoing
Minor Incident
Identified
Text Editor
Text Editor

Embedded media is currently not working for some video providers (e.g., Vimeo, Twitter, Vidyard, etc.). YouTube embeds remain unaffected and continue to work as expected.

We’ve identified the root cause of the issue, and our engineering team is actively working on a fix. We’ll share an update as soon as the resolution is deployed.

Recently Resolved Incidents

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    Embedded Media Not Working
    Started 6 Oct 2025 15:18:09 (2 hours ago), still ongoing
    Minor Incident
    Identified
    Text Editor
    Text Editor

    Embedded media is currently not working for some video providers (e.g., Vimeo, Twitter, Vidyard, etc.). YouTube embeds remain unaffected and continue to work as expected.

    We’ve identified the root cause of the issue, and our engineering team is actively working on a fix. We’ll share an update as soon as the resolution is deployed.

    Topic Creation
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    Zapier Integration
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    Zendesk Integration
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    User overview
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    CC Status of our US Community Infrastructure

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    Status of our US Community Infrastructure
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    API
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    Customise mode
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    Email Notifications
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    Embeddable Widget
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    Events Module
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    now
    Topic Moderation
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    Freshdesk Integration
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    Gainsight Integration
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    Wed 1
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    Gamification
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    Groups Module
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    Ideation Module
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    Knowledge Base
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    Mega Menu
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    Phrases
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    Private Messages
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    Spam Filter
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    Single Sign On (SSO)
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    Text Editor
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    Embedded Media Not Working
    Started 6 Oct 2025 15:18:09 (2 hours ago), still ongoing
    Minor Incident
    Identified
    Text Editor
    Text Editor

    Embedded media is currently not working for some video providers (e.g., Vimeo, Twitter, Vidyard, etc.). YouTube embeds remain unaffected and continue to work as expected.

    We’ve identified the root cause of the issue, and our engineering team is actively working on a fix. We’ll share an update as soon as the resolution is deployed.

    Topic Creation
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    Zapier Integration
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    Zendesk Integration
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    User Overview
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now