CC Status
Real-time updates of CC issues and outages
CC status is Operational
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Status of our EMEA Community Infrastructure
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
[EU based communities] Issues with performance
Started 20 Nov 2024 13:30:05 (19 hours ago), resolved 20 Nov 2024 14:54:48 (18 hours ago)
Minor Incident
Resolved
Status of our EMEA Community Infrastructure
We are investigating an issue related to performance issues in EU-based communities.
CC Outage Survival Guide
A step-by-step guide to help you survive a CC outage
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CC Components
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CC Status of our EMEA Community Infrastructure
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Status of our EMEA Community Infrastructure
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[EU based communities] Issues with performance
Started 20 Nov 2024 13:30:05 (19 hours ago), resolved 20 Nov 2024 14:54:48 (18 hours ago)
Minor Incident
Resolved
Status of our EMEA Community Infrastructure
We are investigating an issue related to performance issues in EU-based communities.
API
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CC Status of our US Community Infrastructure
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Status of our US Community Infrastructure
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API
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Topic Moderation
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Freshdesk Integration
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Gainsight Integration
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Groups Module
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Ideation Module
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Knowledge Base
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Mega Menu
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Community Search
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Spam Filter
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Topic Creation
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User Overview
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Web App
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AI Agent configuration page public url sources setup unavailable
Started 30 Jul 2024 07:42:46 (4 months ago), still ongoing
Incident without Impact
Investigating
Web App
We are currently investigating the issue
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Outage on WhatsApp inbound and outbound messages
Started 31 Aug 2024 16:07:57 (3 months ago), still ongoing
Major Incident
Investigating
WhatsApp
The problem persists, we are in contact with Meta support and we are trying to resolve the issue. We will have another update in 4 hours at the earliest
See all
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Close Application UI
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Issue loading Leads, Opportunities, Inbox, and Reporting
Started 26 Jul 2024 21:52:35 (4 months ago), still ongoing
Minor Incident
Monitoring
Application UI
API
We had an issue with our backend search infrastructure. The issue affected Lead search, Inbox, Opportunities, Leads, and Reporting.
The engineering team deployed a fix, and the items are being reindexed. We are monitoring the situation.
Close API
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Issue loading Leads, Opportunities, Inbox, and Reporting
Started 26 Jul 2024 21:52:35 (4 months ago), still ongoing
Minor Incident
Monitoring
Application UI
API
We had an issue with our backend search infrastructure. The issue affected Lead search, Inbox, Opportunities, Leads, and Reporting.
The engineering team deployed a fix, and the items are being reindexed. We are monitoring the situation.
See all
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