Aircall status is Operational

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Aircall Workspace App
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Aircall Desktop App (Legacy)
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Aircall Mobile App
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Analytics
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Inbound Calls
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Inbound Calls Disconnecting During IVR, Transfers, or Hold
Started 31 Mar 2025 16:30:49 (12 hours ago), resolved 31 Mar 2025 17:29:51 (11 hours ago)
Minor Incident
Resolved
Inbound Calls

We are currently investigating an issue where inbound calls are being disconnected during IVR selection, call transfers, or when placed on hold.

Aircall Dashboard Analytics Pages Not Loading
Started 27 Mar 2025 17:40:27 (4 days ago), resolved 27 Mar 2025 22:03:23 (4 days ago)
Minor Incident
Resolved
Analytics

We are currently investigating an issue where the Aircall Analytics dashboards are not loading any data. Our team is actively working to identify the cause and restore full functionality as soon as possible.

SMS Not Showing on Aircall Application
Started 25 Mar 2025 06:27:05 (7 days ago), resolved 25 Mar 2025 06:57:05 (7 days ago)
Major Incident
Resolved
Aircall Workspace App
Aircall Desktop App (Legacy)
Aircall Mobile App

We have identified an issue where SMS is unable to load on Aircall application.

We will provide further details as soon as they become available.

Aircall Outage Survival Guide

A step-by-step guide to help you survive a Aircall outage
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    Aircall Components

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    Aircall Apps

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    Aircall Workspace App
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    SMS Not Showing on Aircall Application
    Started 25 Mar 2025 06:27:05 (7 days ago), resolved 25 Mar 2025 06:57:05 (7 days ago)
    Major Incident
    Resolved
    Aircall Workspace App
    Aircall Desktop App (Legacy)
    Aircall Mobile App

    We have identified an issue where SMS is unable to load on Aircall application.

    We will provide further details as soon as they become available.

    Aircall Desktop App (Legacy)
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    SMS Not Showing on Aircall Application
    Started 25 Mar 2025 06:27:05 (7 days ago), resolved 25 Mar 2025 06:57:05 (7 days ago)
    Major Incident
    Resolved
    Aircall Workspace App
    Aircall Desktop App (Legacy)
    Aircall Mobile App

    We have identified an issue where SMS is unable to load on Aircall application.

    We will provide further details as soon as they become available.

    Aircall Mobile App
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    SMS Not Showing on Aircall Application
    Started 25 Mar 2025 06:27:05 (7 days ago), resolved 25 Mar 2025 06:57:05 (7 days ago)
    Major Incident
    Resolved
    Aircall Workspace App
    Aircall Desktop App (Legacy)
    Aircall Mobile App

    We have identified an issue where SMS is unable to load on Aircall application.

    We will provide further details as soon as they become available.

    Keypad & Call Controls
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    People (Contacts)
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    History & To-do
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    Preferences Configuration
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    Agent Status
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    Aircall Dashboard

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    Call Routing
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    Call Queuing
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    Analytics
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    Aircall Dashboard Analytics Pages Not Loading
    Started 27 Mar 2025 17:40:27 (4 days ago), resolved 27 Mar 2025 22:03:23 (4 days ago)
    Minor Incident
    Resolved
    Analytics

    We are currently investigating an issue where the Aircall Analytics dashboards are not loading any data. Our team is actively working to identify the cause and restore full functionality as soon as possible.

    Live Monitoring
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    Numbers Purchase, Porting and Compliance
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    Users & Teams
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    Conversation Center
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    Call Recording
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    Call Transcriptions
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    Trackers
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    Call Settings
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    My Company (Account Management)
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    Aircall Network

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    Inbound Calls
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    Inbound Calls Disconnecting During IVR, Transfers, or Hold
    Started 31 Mar 2025 16:30:49 (12 hours ago), resolved 31 Mar 2025 17:29:51 (11 hours ago)
    Minor Incident
    Resolved
    Inbound Calls

    We are currently investigating an issue where inbound calls are being disconnected during IVR selection, call transfers, or when placed on hold.

    Outbound Calls
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    Inbound Messaging (SMS/MMS)
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    Outbound Messaging (SMS/MMS)
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    Aircall Integrations & APIs

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    API & Webhooks
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    Integration Marketplace
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    CTI & Click to Call
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    Hubspot Integration
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    Salesforce Integration
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    Zendesk Integration
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    Other Integrations
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    Aircall Websites

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    Aircall.io Website
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    Aircall Support Portal
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