Aircall Status

Resolved: This incident is resolved. Inbound/outbound call actions on the Aircall app are fully functional.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We have implemented a fix, and you should now be able to action calls on the Aircall app. We will continue to monitor and provide another update as soon as more information becomes available.

Investigating: We are experiencing issues with Inbound/Outbound call actions on the Aircall App. Our team is working on this to fix the situation.

We will be updating this status page to keep you informed of the resolution progress.

Resolved: This incident is resolved. Inbound/outbound call actions on the Aircall app are fully functional.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We have implemented a fix, and you should now be able to action calls on the Aircall app. We will continue to monitor and provide another update as soon as more information becomes available.

Investigating: We are experiencing issues with Inbound/Outbound call actions on the Aircall App. Our team is working on this to fix the situation.

We will be updating this status page to keep you informed of the resolution progress.

Resolved: This incident is resolved. Inbound/outbound call actions on the Aircall app are fully functional.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We have implemented a fix, and you should now be able to action calls on the Aircall app. We will continue to monitor and provide another update as soon as more information becomes available.

Investigating: We are experiencing issues with Inbound/Outbound call actions on the Aircall App. Our team is working on this to fix the situation.

We will be updating this status page to keep you informed of the resolution progress.

Resolved: This incident is resolved. Inbound/outbound call actions on the Aircall app are fully functional.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We have implemented a fix, and you should now be able to action calls on the Aircall app. We will continue to monitor and provide another update as soon as more information becomes available.

Investigating: We are experiencing issues with Inbound/Outbound call actions on the Aircall App. Our team is working on this to fix the situation.

We will be updating this status page to keep you informed of the resolution progress.

Resolved: This incident is resolved. Inbound/outbound call actions on the Aircall app are fully functional.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We have implemented a fix, and you should now be able to action calls on the Aircall app. We will continue to monitor and provide another update as soon as more information becomes available.

Investigating: We are experiencing issues with Inbound/Outbound call actions on the Aircall App. Our team is working on this to fix the situation.

We will be updating this status page to keep you informed of the resolution progress.

Resolved: This incident is resolved. Inbound/outbound call actions on the Aircall app are fully functional.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We have implemented a fix, and you should now be able to action calls on the Aircall app. We will continue to monitor and provide another update as soon as more information becomes available.

Investigating: We are experiencing issues with Inbound/Outbound call actions on the Aircall App. Our team is working on this to fix the situation.

We will be updating this status page to keep you informed of the resolution progress.

Resolved: We can confirm the outbound traffic to Chile has remained stable during monitoring. We appreciate your patience and understanding while we worked to restore normal functionality. If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.

Monitoring: We are actively working on an issue affecting outbound calls from certain Chilean phone numbers due to an unannounced policy change by a telecommunications carrier. Inbound calls to these numbers are not affected.

Our team has applied routing adjustments to reduce the impact and is working toward a permanent resolution.

If you are experiencing outbound call failures from Chilean numbers, please contact our support team at https://support.aircall.io/ or your account manager to discuss options and any available immediate mitigations.

Identified: We have identified the cause of increased call failure rates affecting outbound calls to Chilean numbers.

Our network and carrier relations teams are actively working with our partner carrier to find a resolution and restore call quality and connection rates to Chilean destinations as quickly as possible.

Resolved: This incident is resolved. Inbound/outbound call actions on the Aircall app are fully functional.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We have implemented a fix, and you should now be able to action calls on the Aircall app. We will continue to monitor and provide another update as soon as more information becomes available.

Investigating: We are experiencing issues with Inbound/Outbound call actions on the Aircall App. Our team is working on this to fix the situation.

We will be updating this status page to keep you informed of the resolution progress.