Salsify Status
Real-time updates of Salsify issues and outages
Salsify status is Minor Service Outage
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Active Incidents
Salsify has identified an issue affecting the Beyond channel connection following recent requirement updates by the retailer. Due to temporary delays in obtaining updated schema templates directly from Beyond, publish requests may result in increased blocking feedback or failed submissions for specific product taxonomies. Salsify teams are actively working to re-establish partner communication channels to acquire the latest specifications.
In the interim, impacted users can leverage a Custom Readiness Report to map their Salsify data to Beyond’s requirements and export product content from Salsify to publish directly within the Beyond vendor portal or manage impacted products directly in Beyond’s portal.
We will provide our next update as soon as communication with Beyond progresses.
If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Recently Resolved Incidents
No recent incidents
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Syndication
Salsify has identified an issue affecting the Beyond channel connection following recent requirement updates by the retailer. Due to temporary delays in obtaining updated schema templates directly from Beyond, publish requests may result in increased blocking feedback or failed submissions for specific product taxonomies. Salsify teams are actively working to re-establish partner communication channels to acquire the latest specifications.
In the interim, impacted users can leverage a Custom Readiness Report to map their Salsify data to Beyond’s requirements and export product content from Salsify to publish directly within the Beyond vendor portal or manage impacted products directly in Beyond’s portal.
We will provide our next update as soon as communication with Beyond progresses.
If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.