Salsify Status

Monitoring: Product Detail Pages (PDPs) are experiencing an issue where the below-the-fold content is not displayed. This impacts all categories and data providers. Walmart is currently investigating and has estimated a fix will be implemented by the end of the week (EOW). We will provide updates as more information becomes available.

Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.

Monitoring: Product Detail Pages (PDPs) are experiencing an issue where the below-the-fold enhanced content is not displayed. This impacts all categories and data providers. Walmart CA is actively investigating. We will provide updates as more information becomes available.

Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.

Resolved: This incident has been resolved. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

Monitoring: We have implemented a fix to address the callout "The selected property no longer exists" and are actively monitoring for continued success. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

Investigating: We are actively investigating an issue where properties are displaying "The selected property no longer exists". Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

Resolved: The missing below-the-fold content issue on Product Detail Pages (PDPs) has been resolved. Walmart's fix is now live, and content is returning.

If you have any questions, please use the “My Cases” option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.

Monitoring: This issue is causing all PDP's to stop displaying below-the-fold content and is impacting all categories and all data providers. Walmart is currently investigating and has estimated a fix will be implemented by EOW.

Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.