Salesloft Status

Resolved: This incident has been resolved.

Monitoring: Imports for impacted customers are now back to functioning as usual. If you had an import fail earlier in the day, please try your import again. Thanks for bearing with us while we worked through this issue. We will continue to monitor imports to ensure they function as expected.

Investigating: The Salesloft team is currently receiving reports from a subset of customers who are experiencing their CSV imports not completing. We are reviewing and will update this post

Monitoring: Engineering can confirm that errors that have been causing this issue have dropped to almost zero. After testing we believe that customers are no longer experiencing this issue. We will continue to monitor to ensure stability. Thanks for your patience.

Identified: We have identified an issue where error messages are being thrown erroneously by gmail in certain situations causing Salesloft to retry emails that have already been delivered, thus, resulting in duplicate email delivery. Engineering is working with Google to fix these erroneous errors and simultaneously, to create a work around to handle these errors without sending duplicate emails. This is a top priority. Please continue to monitor this Statuspage for updates.

Investigating: The Salesloft team is investigating reports from a subset of customers who are seeing duplicate emails being sent. Reporting customers have noticed emails showing as “Failed to Send” in app in the Live Feed, but were actually sending twice when checking their Outbox / Sent Folder & Salesloft Email page. We are treating this with high urgency and will keep everyone updated on our progress for addressing the root cause.

Resolved: This incident has been resolved.

Monitoring: Google has released a fix, and we are continuing to monitor its effectiveness. To ensure optimal performance, please update Chrome to version 136.0.7103.114 and Salesloft Connect to version v1.6.8

Identified: We are aware of an issue impacting audio functionality within the Salesloft Dialer for users running Google Chrome version 136, released on April 29, 2025. This issue stems from a change in Chrome that affects microphone access to audio.

Resolved: This incident has been resolved.

Monitoring: Google has released a fix, and we are continuing to monitor its effectiveness. To ensure optimal performance, please update Chrome to version 136.0.7103.114 and Salesloft Connect to version v1.6.8

Identified: We are aware of an issue impacting audio functionality within the Salesloft Dialer for users running Google Chrome version 136, released on April 29, 2025. This issue stems from a change in Chrome that affects microphone access to audio.