ChannelAdvisor Status
Real-time updates of ChannelAdvisor issues and outages
ChannelAdvisor status is Operational
ChannelAdvisor System
Products
Sell: Marketplaces, First Party & Webstores
Fulfill: Orders & Fulfillment
Marketing
API
Active Incidents
On Monday, March 16, we are migrating our Brands Statuspage to a unified Rithum Statuspage. After this date, all traffic to https://status.channeladvisor.com/ will automatically redirect to https://health.rithum.com/.
What to Expect: The new unified page consolidates all Rithum services, providing a single location to monitor the health of both the Brands and Retailers platforms. This centralized view simplifies incident tracking and allows you to manage all service subscriptions from one dashboard.
Subscriber Information
- Automatic Migration. All existing subscribers will be automatically imported to the new page with their current notification preferences intact.
- No Action Required. Your transition will be seamless; however, you may review or adjust your subscription settings on the new portal after March 16.
Recently Resolved Incidents
Our Engineering team is currently investigating delays importing merchant fulfilled orders from Amazon EU locales. We have contacted Amazon and are awaiting additional information.
This alert will be updated as more information is available
ChannelAdvisor Outage Survival Guide
ChannelAdvisor Components
ChannelAdvisor System
On Monday, March 16, we are migrating our Brands Statuspage to a unified Rithum Statuspage. After this date, all traffic to https://status.channeladvisor.com/ will automatically redirect to https://health.rithum.com/.
What to Expect: The new unified page consolidates all Rithum services, providing a single location to monitor the health of both the Brands and Retailers platforms. This centralized view simplifies incident tracking and allows you to manage all service subscriptions from one dashboard.
Subscriber Information
- Automatic Migration. All existing subscribers will be automatically imported to the new page with their current notification preferences intact.
- No Action Required. Your transition will be seamless; however, you may review or adjust your subscription settings on the new portal after March 16.
ChannelAdvisor Platform
Products
On Monday, March 16, we are migrating our Brands Statuspage to a unified Rithum Statuspage. After this date, all traffic to https://status.channeladvisor.com/ will automatically redirect to https://health.rithum.com/.
What to Expect: The new unified page consolidates all Rithum services, providing a single location to monitor the health of both the Brands and Retailers platforms. This centralized view simplifies incident tracking and allows you to manage all service subscriptions from one dashboard.
Subscriber Information
- Automatic Migration. All existing subscribers will be automatically imported to the new page with their current notification preferences intact.
- No Action Required. Your transition will be seamless; however, you may review or adjust your subscription settings on the new portal after March 16.
Sell: Marketplaces, First Party & Webstores
On Monday, March 16, we are migrating our Brands Statuspage to a unified Rithum Statuspage. After this date, all traffic to https://status.channeladvisor.com/ will automatically redirect to https://health.rithum.com/.
What to Expect: The new unified page consolidates all Rithum services, providing a single location to monitor the health of both the Brands and Retailers platforms. This centralized view simplifies incident tracking and allows you to manage all service subscriptions from one dashboard.
Subscriber Information
- Automatic Migration. All existing subscribers will be automatically imported to the new page with their current notification preferences intact.
- No Action Required. Your transition will be seamless; however, you may review or adjust your subscription settings on the new portal after March 16.
Fulfill: Orders & Fulfillment
Our Engineering team is currently investigating delays importing merchant fulfilled orders from Amazon EU locales. We have contacted Amazon and are awaiting additional information.
This alert will be updated as more information is available
On Monday, March 16, we are migrating our Brands Statuspage to a unified Rithum Statuspage. After this date, all traffic to https://status.channeladvisor.com/ will automatically redirect to https://health.rithum.com/.
What to Expect: The new unified page consolidates all Rithum services, providing a single location to monitor the health of both the Brands and Retailers platforms. This centralized view simplifies incident tracking and allows you to manage all service subscriptions from one dashboard.
Subscriber Information
- Automatic Migration. All existing subscribers will be automatically imported to the new page with their current notification preferences intact.
- No Action Required. Your transition will be seamless; however, you may review or adjust your subscription settings on the new portal after March 16.
Marketing
On Monday, March 16, we are migrating our Brands Statuspage to a unified Rithum Statuspage. After this date, all traffic to https://status.channeladvisor.com/ will automatically redirect to https://health.rithum.com/.
What to Expect: The new unified page consolidates all Rithum services, providing a single location to monitor the health of both the Brands and Retailers platforms. This centralized view simplifies incident tracking and allows you to manage all service subscriptions from one dashboard.
Subscriber Information
- Automatic Migration. All existing subscribers will be automatically imported to the new page with their current notification preferences intact.
- No Action Required. Your transition will be seamless; however, you may review or adjust your subscription settings on the new portal after March 16.
Shoppable Media
API
On Monday, March 16, we are migrating our Brands Statuspage to a unified Rithum Statuspage. After this date, all traffic to https://status.channeladvisor.com/ will automatically redirect to https://health.rithum.com/.
What to Expect: The new unified page consolidates all Rithum services, providing a single location to monitor the health of both the Brands and Retailers platforms. This centralized view simplifies incident tracking and allows you to manage all service subscriptions from one dashboard.
Subscriber Information
- Automatic Migration. All existing subscribers will be automatically imported to the new page with their current notification preferences intact.
- No Action Required. Your transition will be seamless; however, you may review or adjust your subscription settings on the new portal after March 16.