ChannelAdvisor Status

ChannelAdvisor Status

Real-time updates of ChannelAdvisor issues and outages

SaaSPlatformE-CommerceMarketingfor Marketersfor Sales Representatives
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ChannelAdvisor status is Operational

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Sell: Marketplaces, First Party & Webstores
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Fulfill: Orders & Fulfillment
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Active Incidents

Amazon - Product and Order Issues
Started 20 Feb 2025 15:33:24 (9 minutes ago), still ongoing
Incident without Impact
Investigating
Sell: Marketplaces, First Party & Webstores
Fulfill: Orders & Fulfillment

Our Engineering team is currently investigating issues sending product data to and retrieving orders from Amazon in the following locales: UK, DE, FR, IT, ES, NL, SE, SA, AE, PL

As a result of this issue, you may see the following errors in your Amazon Settings view or in your account's Notifications:

Amazon Seller Central - Account Suspended We were unable to connect to Amazon Seller Central because your Amazon Seller Central Account has been suspended by Amazon Marketplace.

We have contacted Amazon and are awaiting additional information.

This alert will be updated as more information is available.

Recently Resolved Incidents

Amazon Product Update Issues
Started 12 Feb 2025 15:48:53 (8 days ago), resolved 14 Feb 2025 02:20:07 (7 days ago)
Incident without Impact
Resolved
Sell: Marketplaces, First Party & Webstores

Our Engineering team is currently investigating delays sending product data to Amazon. We have contacted Amazon and are awaiting additional information.

This alert will be updated as more information is available.

See all updates

ChannelAdvisor Outage Survival Guide

A step-by-step guide to help you survive a ChannelAdvisor outage
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    ChannelAdvisor Components

    ChannelAdvisor Status

    ChannelAdvisor

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    ChannelAdvisor System

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    ChannelAdvisor Platform

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    Products
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    Sell: Marketplaces, First Party & Webstores
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    Amazon Product Update Issues
    Started 12 Feb 2025 15:48:53 (8 days ago), resolved 14 Feb 2025 02:20:07 (7 days ago)
    Incident without Impact
    Resolved
    Sell: Marketplaces, First Party & Webstores

    Our Engineering team is currently investigating delays sending product data to Amazon. We have contacted Amazon and are awaiting additional information.

    This alert will be updated as more information is available.

    See all updates
    Amazon - Product and Order Issues
    Started 20 Feb 2025 15:33:24 (9 minutes ago), still ongoing
    Incident without Impact
    Investigating
    Sell: Marketplaces, First Party & Webstores
    Fulfill: Orders & Fulfillment

    Our Engineering team is currently investigating issues sending product data to and retrieving orders from Amazon in the following locales: UK, DE, FR, IT, ES, NL, SE, SA, AE, PL

    As a result of this issue, you may see the following errors in your Amazon Settings view or in your account's Notifications:

    Amazon Seller Central - Account Suspended We were unable to connect to Amazon Seller Central because your Amazon Seller Central Account has been suspended by Amazon Marketplace.

    We have contacted Amazon and are awaiting additional information.

    This alert will be updated as more information is available.

    Fulfill: Orders & Fulfillment
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Amazon - Product and Order Issues
    Started 20 Feb 2025 15:33:24 (9 minutes ago), still ongoing
    Incident without Impact
    Investigating
    Sell: Marketplaces, First Party & Webstores
    Fulfill: Orders & Fulfillment

    Our Engineering team is currently investigating issues sending product data to and retrieving orders from Amazon in the following locales: UK, DE, FR, IT, ES, NL, SE, SA, AE, PL

    As a result of this issue, you may see the following errors in your Amazon Settings view or in your account's Notifications:

    Amazon Seller Central - Account Suspended We were unable to connect to Amazon Seller Central because your Amazon Seller Central Account has been suspended by Amazon Marketplace.

    We have contacted Amazon and are awaiting additional information.

    This alert will be updated as more information is available.

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    Elevate For Amazon
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