Paytronix Status
Real-time updates of Paytronix issues and outages
Paytronix status is Operational
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Transactional Email Servers
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Transaction Processing
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Analytics
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Active Incidents
No active incidents
Recently Resolved Incidents
Errors in transactions processed by the CSL
Started 19 Feb 2025 10:46:36 (5 hours ago), resolved 19 Feb 2025 11:12:50 (4 hours ago)
Minor Incident
Resolved
Transaction Processing
We have identified an issue impacting customers integrated with out CSL. We are in the process of deploying a fix.
eGift Card Purchase Emails Not Sending
Started 14 Feb 2025 22:25:58 (5 days ago), resolved 15 Feb 2025 00:20:15 (5 days ago)
Minor Incident
Resolved
Transactional Email Servers
We are currently investigating reports that eGift card emails are not being sent for certain purchases.
Analytics Dashboard does not load on merchant home page
Started 12 Feb 2025 16:18:46 (7 days ago), resolved 12 Feb 2025 16:48:34 (7 days ago)
Minor Incident
Resolved
Analytics
We are aware of and investigating an issue with analytics dashboards
Paytronix Outage Survival Guide
A step-by-step guide to help you survive a Paytronix outage
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Paytronix Components
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Paytronix US
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Transactional Email Servers
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eGift Card Purchase Emails Not Sending
Started 14 Feb 2025 22:25:58 (5 days ago), resolved 15 Feb 2025 00:20:15 (5 days ago)
Minor Incident
Resolved
Transactional Email Servers
We are currently investigating reports that eGift card emails are not being sent for certain purchases.
Transaction Processing
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Errors in transactions processed by the CSL
Started 19 Feb 2025 10:46:36 (5 hours ago), resolved 19 Feb 2025 11:12:50 (4 hours ago)
Minor Incident
Resolved
Transaction Processing
We have identified an issue impacting customers integrated with out CSL. We are in the process of deploying a fix.
Apps/Integrations/APIs
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Messaging
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Guest Website
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Merchant Website
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Analytics
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Analytics Dashboard does not load on merchant home page
Started 12 Feb 2025 16:18:46 (7 days ago), resolved 12 Feb 2025 16:48:34 (7 days ago)
Minor Incident
Resolved
Analytics
We are aware of and investigating an issue with analytics dashboards
Online Ordering
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Bulk Email Processing
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Bulk Email Servers (Delivery to Guests)
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Scheduled Reports
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Mobile Apps - Android
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Mobile Apps - iOS
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SFTP Services
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Paytronix Europe
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Transaction Processing
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Apps/Integrations/APIs
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Messaging
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Guest Website
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Merchant Website
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Analytics
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Transactional Email Services
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Bulk Email Processing
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Paytronix Vendor Integrations
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NCR Delivery-US
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NCR Fulfillment Time-US
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NCR Site-US
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NCR Promotion Execution-US
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Paytronix mailgun API
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Paytronix Test
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