eSIM Go Status
Real-time updates of eSIM Go issues and outages
eSIM Go status is Operational
eSIM Go Travel Management Portal
eSIM Go eSIM Connectivity
Lior Grossman
Maker of StatusSight
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Active Incidents
Status: On it
Some partners are experiencing card payment failures when topping up their balance via the portal. Visa and Mastercard transactions are primarily affected. We're working with our payment provider on the cause.
Not all payments are failing, but we're seeing an elevated rate of refusals. If a top-up attempt fails, please try an alternative payment method, if you're unable to top up and need to stay operational, contact [email protected] to arrange a bank transfer invoice. We also recommend enabling low-balance alerts in the portal if you haven't already.
Recently Resolved Incidents
In the last hour, we have seen an increase in issues relating to Profile 5 connectivity in Saudi Arabia.
What we know Profile 5 connectivity is affected in Saudi Arabia. We don’t know the cause yet. We’re working on it with our network partner.
What to do There is currently no workaround available for this issue. We are working on it.
What comes next We don’t have a fix time yet. We’ll update once we have more information.
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eSIM Go Components
eSIM Go Travel Management Portal
Status: On it
Some partners are experiencing card payment failures when topping up their balance via the portal. Visa and Mastercard transactions are primarily affected. We're working with our payment provider on the cause.
Not all payments are failing, but we're seeing an elevated rate of refusals. If a top-up attempt fails, please try an alternative payment method, if you're unable to top up and need to stay operational, contact [email protected] to arrange a bank transfer invoice. We also recommend enabling low-balance alerts in the portal if you haven't already.
eSIM Go Travel API
eSIM Go UK Domestic Management Portal
eSIM Go UK Domestic API
eSIM Go Support Channel
eSIM Go Website
eSIM Go Chat
eSIM Go eSIM Connectivity
In the last hour, we have seen an increase in issues relating to Profile 5 connectivity in Saudi Arabia.
What we know Profile 5 connectivity is affected in Saudi Arabia. We don’t know the cause yet. We’re working on it with our network partner.
What to do There is currently no workaround available for this issue. We are working on it.
What comes next We don’t have a fix time yet. We’ll update once we have more information.