eSIM Go status is Operational

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eSIM Go eSIM Connectivity

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Active Incidents

Temporary Reduction in 5G Coverage in the Kingdom of Saudi Arabia
Started 13 Jun 2025 16:06:55 (1 day ago), still ongoing
Incident without Impact
Monitoring
eSIM Connectivity

From June 14 to 15, 5G coverage in the Kingdom of Saudi Arabia will temporarily be reduced to address intermittent connectivity issues. 4G/LTE will remain full service. End users will continue to enjoy full service.

Onboarding of new connectivity provider
Started 2 May 2025 14:34:25 (1 month ago), still ongoing
Incident without Impact
Monitoring
eSIM Connectivity

Further to the email sent today about the introduction of our new connectivity provider, please see details below of which destinations will be rolled out and when.

We will be sharing regular updates here over the course of the next two months as we move more of our coverage over so please ensure you are subscribed to updates.

Phase 1 - May 6 2025

Saudi Arabia Netherlands Portugal Greece Thailand Colombia Morocco Egypt Hajj Bundle (Saudi Arabia and United Arab Emirates)

Please refer to your rate sheet for the most up to date network information.

Phase 2 will commence following successful completion of phase 1.

Recently Resolved Incidents

No recent incidents

eSIM Go Outage Survival Guide

A step-by-step guide to help you survive a eSIM Go outage
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    eSIM Go Components

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    eSIM Go Management Portal

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    eSIM Go eSIMGo API

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    eSIM Go eSIMGo Website

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    eSIM Go Support Channel

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    eSIM Go eSIM Connectivity

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    Onboarding of new connectivity provider
    Started 2 May 2025 14:34:25 (1 month ago), still ongoing
    Incident without Impact
    Monitoring
    eSIM Connectivity

    Further to the email sent today about the introduction of our new connectivity provider, please see details below of which destinations will be rolled out and when.

    We will be sharing regular updates here over the course of the next two months as we move more of our coverage over so please ensure you are subscribed to updates.

    Phase 1 - May 6 2025

    Saudi Arabia Netherlands Portugal Greece Thailand Colombia Morocco Egypt Hajj Bundle (Saudi Arabia and United Arab Emirates)

    Please refer to your rate sheet for the most up to date network information.

    Phase 2 will commence following successful completion of phase 1.

    Temporary Reduction in 5G Coverage in the Kingdom of Saudi Arabia
    Started 13 Jun 2025 16:06:55 (1 day ago), still ongoing
    Incident without Impact
    Monitoring
    eSIM Connectivity

    From June 14 to 15, 5G coverage in the Kingdom of Saudi Arabia will temporarily be reduced to address intermittent connectivity issues. 4G/LTE will remain full service. End users will continue to enjoy full service.

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    eSIM Go Chat

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