Sierra Wireless Status
Real-time updates of Sierra Wireless issues and outages
Sierra Wireless status is Operational
API (EU)
Device Front End (EU)
API (NA)
Device Front End (NA)
API (CAD)
Device Front End (CAD)
API (AU)
Active Incidents
No active incidents
Recently Resolved Incidents
Semtech’s monitoring systems have identified an issue within our infrastructure that is impacting device services. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible. Impact: Customers may experience delays or degradation in SMS, Voice, Data sessions, and overall network connectivity. We will provide the next update within the next two hours.
Semtech is currently experiencing service degradation affecting Essentials1 SIM subscriptions in the EU and NAM regions. Devices operating in these regions may experience difficulties establishing new data sessions.
The issue has been reported to our partner carrier, and an investigation is underway to determine the scope and root cause.
Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice services.
We will provide further updates in 90 minutes.
Semtech’s monitoring systems have detected an issue affecting devices operating on the Verizon network. We have engaged Verizon, and our engineering team is actively working with them to investigate and resolve the issue.
Impact: Customers may experience delays and degradation in SMS, Voice, Data sessions, and network connectivity.
We will provide an update within the next two hours.
Semtech is experiencing degradation on the AirVantage APIs & Device Front End in the EU & NA region. Our engineers are engaged on restoring services.
Impact: Affected: Airvantage APIs other than "release application" are working correctly. Unaffected: Data push for connectivity usages, Provisioning operations, traffic, and device data management remain fully operational.
We will provide an update in next 2 hours.
Sierra Wireless Outage Survival Guide
Sierra Wireless Components
Sierra Wireless AirVantage
UI (EU)
API (EU)
Semtech is experiencing degradation on the AirVantage APIs & Device Front End in the EU & NA region. Our engineers are engaged on restoring services.
Impact: Affected: Airvantage APIs other than "release application" are working correctly. Unaffected: Data push for connectivity usages, Provisioning operations, traffic, and device data management remain fully operational.
We will provide an update in next 2 hours.
Device Front End (EU)
Semtech is experiencing degradation on the AirVantage APIs & Device Front End in the EU & NA region. Our engineers are engaged on restoring services.
Impact: Affected: Airvantage APIs other than "release application" are working correctly. Unaffected: Data push for connectivity usages, Provisioning operations, traffic, and device data management remain fully operational.
We will provide an update in next 2 hours.
Data Push (EU)
UI (NA)
API (NA)
Semtech is experiencing degradation on the AirVantage APIs & Device Front End in the EU & NA region. Our engineers are engaged on restoring services.
Impact: Affected: Airvantage APIs other than "release application" are working correctly. Unaffected: Data push for connectivity usages, Provisioning operations, traffic, and device data management remain fully operational.
We will provide an update in next 2 hours.
Device Front End (NA)
Semtech is experiencing degradation on the AirVantage APIs & Device Front End in the EU & NA region. Our engineers are engaged on restoring services.
Impact: Affected: Airvantage APIs other than "release application" are working correctly. Unaffected: Data push for connectivity usages, Provisioning operations, traffic, and device data management remain fully operational.
We will provide an update in next 2 hours.
Data Push (NA)
UI (CAD)
API (CAD)
Semtech is experiencing degradation on the AirVantage APIs & Device Front End in the EU & NA region. Our engineers are engaged on restoring services.
Impact: Affected: Airvantage APIs other than "release application" are working correctly. Unaffected: Data push for connectivity usages, Provisioning operations, traffic, and device data management remain fully operational.
We will provide an update in next 2 hours.
Device Front End (CAD)
Semtech is experiencing degradation on the AirVantage APIs & Device Front End in the EU & NA region. Our engineers are engaged on restoring services.
Impact: Affected: Airvantage APIs other than "release application" are working correctly. Unaffected: Data push for connectivity usages, Provisioning operations, traffic, and device data management remain fully operational.
We will provide an update in next 2 hours.
Data Push (CAD)
UI (AU)
API (AU)
Semtech is experiencing degradation on the AirVantage APIs & Device Front End in the EU & NA region. Our engineers are engaged on restoring services.
Impact: Affected: Airvantage APIs other than "release application" are working correctly. Unaffected: Data push for connectivity usages, Provisioning operations, traffic, and device data management remain fully operational.
We will provide an update in next 2 hours.
Device Front End (AU)
Semtech is experiencing degradation on the AirVantage APIs & Device Front End in the EU & NA region. Our engineers are engaged on restoring services.
Impact: Affected: Airvantage APIs other than "release application" are working correctly. Unaffected: Data push for connectivity usages, Provisioning operations, traffic, and device data management remain fully operational.
We will provide an update in next 2 hours.
Data Push (AU)
Sierra Wireless SW Advanced
Data (NA)
Data (EU)
SMS
Voice
USSD
Sierra Wireless SW Essentials1
Data
Semtech is currently experiencing service degradation affecting Essentials1 SIM subscriptions in the EU and NAM regions. Devices operating in these regions may experience difficulties establishing new data sessions.
The issue has been reported to our partner carrier, and an investigation is underway to determine the scope and root cause.
Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice services.
We will provide further updates in 90 minutes.
SMS
Semtech is currently experiencing service degradation affecting Essentials1 SIM subscriptions in the EU and NAM regions. Devices operating in these regions may experience difficulties establishing new data sessions.
The issue has been reported to our partner carrier, and an investigation is underway to determine the scope and root cause.
Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice services.
We will provide further updates in 90 minutes.
Voice
Semtech is currently experiencing service degradation affecting Essentials1 SIM subscriptions in the EU and NAM regions. Devices operating in these regions may experience difficulties establishing new data sessions.
The issue has been reported to our partner carrier, and an investigation is underway to determine the scope and root cause.
Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice services.
We will provide further updates in 90 minutes.
USSD
Sierra Wireless SW Essentials2
Data
SMS
Voice
USSD
Sierra Wireless SW Essentials3
Data (NA)
Data (EU)
SMS
Voice
USSD
Sierra Wireless SW Essentials4
Data
SMS
Voice
USSD
Sierra Wireless SW Essentials5
Network Connectivity
Data
SMS
USSD
Voice
VoLTE
Sierra Wireless Enhanced Carrier Connectivity (NAM) / MSO
UI
API
Data Push
AT&T - Data
AT&T - SMS
AT&T - Voice
Verizon - Data
Semtech’s monitoring systems have detected an issue affecting devices operating on the Verizon network. We have engaged Verizon, and our engineering team is actively working with them to investigate and resolve the issue.
Impact: Customers may experience delays and degradation in SMS, Voice, Data sessions, and network connectivity.
We will provide an update within the next two hours.
Semtech’s monitoring systems have identified an issue within our infrastructure that is impacting device services. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible. Impact: Customers may experience delays or degradation in SMS, Voice, Data sessions, and overall network connectivity. We will provide the next update within the next two hours.
Verizon - SMS
Semtech’s monitoring systems have detected an issue affecting devices operating on the Verizon network. We have engaged Verizon, and our engineering team is actively working with them to investigate and resolve the issue.
Impact: Customers may experience delays and degradation in SMS, Voice, Data sessions, and network connectivity.
We will provide an update within the next two hours.
Semtech’s monitoring systems have identified an issue within our infrastructure that is impacting device services. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible. Impact: Customers may experience delays or degradation in SMS, Voice, Data sessions, and overall network connectivity. We will provide the next update within the next two hours.
Verizon - Voice
Semtech’s monitoring systems have detected an issue affecting devices operating on the Verizon network. We have engaged Verizon, and our engineering team is actively working with them to investigate and resolve the issue.
Impact: Customers may experience delays and degradation in SMS, Voice, Data sessions, and network connectivity.
We will provide an update within the next two hours.
Semtech’s monitoring systems have identified an issue within our infrastructure that is impacting device services. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible. Impact: Customers may experience delays or degradation in SMS, Voice, Data sessions, and overall network connectivity. We will provide the next update within the next two hours.