Sierra Wireless Status

Resolved: This incident has been resolved.

Monitoring: We have identified the issue on the AirVantage EU platform. Our engineering team has implemented corrective actions. Services have been restored and our engineers are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.

Impact: Affected: Delays in data push for connectivity usages and alerts based on connectivity data. Unaffected: Provisioning operations, traffic, and device data management remain fully operational.

Investigating: Semtech is currently experiencing a service degradation on the AirVantage platform, impacting the transmission of usage records. Subscribed customers may notice delays in data push services related to connectivity usages, as well as in alerts based on these usage records. Our engineering team is actively working to resolve the issue and restore normal service. Further updates will be provided as soon as more information becomes available.

Impact: Affected: Delays in data push for connectivity usages and alerts based on connectivity data. Unaffected: Provisioning operations, traffic, and device data management remain fully operational.

Resolved: This incident has been resolved.

Monitoring: We have identified the issue on the AirVantage EU platform. Our engineering team has implemented corrective actions. Services have been restored and our engineers are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.

Impact: Affected: Delays in data push for connectivity usages and alerts based on connectivity data. Unaffected: Provisioning operations, traffic, and device data management remain fully operational.

Investigating: Semtech is currently experiencing a service degradation on the AirVantage platform, impacting the transmission of usage records. Subscribed customers may notice delays in data push services related to connectivity usages, as well as in alerts based on these usage records. Our engineering team is actively working to resolve the issue and restore normal service. Further updates will be provided as soon as more information becomes available.

Impact: Affected: Delays in data push for connectivity usages and alerts based on connectivity data. Unaffected: Provisioning operations, traffic, and device data management remain fully operational.

Monitoring: Our partner carrier has restored service, and our engineers are still monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.

Monitoring: Our partner carrier has restored service, and our engineers are monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.

Identified: Our Partner Carrier has identified the issue and is still working towards a resolution. Our engineers are seeing improvements at this time. Some customers may still be experiencing delays in 2G/3G network registration and establishing new data sessions.

We will provide an update as soon as we have additional information.

Identified: Our Partner Carrier has identified the issue and is working towards a resolution. Our engineers are seeing improvements at this time. Some customers may still be experiencing delays in 2G/3G network registration and establishing new data sessions.

We will provide an update as soon as we have additional information.

Investigating: Semtech is experiencing a signaling disruption that may affect the services listed below. Customers may be experiencing delays in 2G/3G network registration and establishing new data sessions. Our Partner Carrier has been engaged to address this issue. We are working to resolve this as soon as possible.

Impact: Data, SMS, Voice. We are investigating to determine the scope of the impact. We will provide an update as soon as we have additional information.

Monitoring: Our partner carrier has restored service, and our engineers are still monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.

Monitoring: Our partner carrier has restored service, and our engineers are monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.

Identified: Our Partner Carrier has identified the issue and is still working towards a resolution. Our engineers are seeing improvements at this time. Some customers may still be experiencing delays in 2G/3G network registration and establishing new data sessions.

We will provide an update as soon as we have additional information.

Identified: Our Partner Carrier has identified the issue and is working towards a resolution. Our engineers are seeing improvements at this time. Some customers may still be experiencing delays in 2G/3G network registration and establishing new data sessions.

We will provide an update as soon as we have additional information.

Investigating: Semtech is experiencing a signaling disruption that may affect the services listed below. Customers may be experiencing delays in 2G/3G network registration and establishing new data sessions. Our Partner Carrier has been engaged to address this issue. We are working to resolve this as soon as possible.

Impact: Data, SMS, Voice. We are investigating to determine the scope of the impact. We will provide an update as soon as we have additional information.

Monitoring: Our partner carrier has restored service, and our engineers are still monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.

Monitoring: Our partner carrier has restored service, and our engineers are monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.

Identified: Our Partner Carrier has identified the issue and is still working towards a resolution. Our engineers are seeing improvements at this time. Some customers may still be experiencing delays in 2G/3G network registration and establishing new data sessions.

We will provide an update as soon as we have additional information.

Identified: Our Partner Carrier has identified the issue and is working towards a resolution. Our engineers are seeing improvements at this time. Some customers may still be experiencing delays in 2G/3G network registration and establishing new data sessions.

We will provide an update as soon as we have additional information.

Investigating: Semtech is experiencing a signaling disruption that may affect the services listed below. Customers may be experiencing delays in 2G/3G network registration and establishing new data sessions. Our Partner Carrier has been engaged to address this issue. We are working to resolve this as soon as possible.

Impact: Data, SMS, Voice. We are investigating to determine the scope of the impact. We will provide an update as soon as we have additional information.

Monitoring: Our partner carrier has restored service, and our engineers are still monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.

Monitoring: Our partner carrier has restored service, and our engineers are monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.

Identified: Our Partner Carrier has identified the issue and is still working towards a resolution. Our engineers are seeing improvements at this time. Some customers may still be experiencing delays in 2G/3G network registration and establishing new data sessions.

We will provide an update as soon as we have additional information.

Identified: Our Partner Carrier has identified the issue and is working towards a resolution. Our engineers are seeing improvements at this time. Some customers may still be experiencing delays in 2G/3G network registration and establishing new data sessions.

We will provide an update as soon as we have additional information.

Investigating: Semtech is experiencing a signaling disruption that may affect the services listed below. Customers may be experiencing delays in 2G/3G network registration and establishing new data sessions. Our Partner Carrier has been engaged to address this issue. We are working to resolve this as soon as possible.

Impact: Data, SMS, Voice. We are investigating to determine the scope of the impact. We will provide an update as soon as we have additional information.

Monitoring: Our partner carrier has restored service, and our engineers are still monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.

Monitoring: Our partner carrier has restored service, and our engineers are monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.

Identified: Our Partner Carrier has identified the issue and is still working towards a resolution. Our engineers are seeing improvements at this time. Some customers may still be experiencing delays in 2G/3G network registration and establishing new data sessions.

We will provide an update as soon as we have additional information.

Identified: Our Partner Carrier has identified the issue and is working towards a resolution. Our engineers are seeing improvements at this time. Some customers may still be experiencing delays in 2G/3G network registration and establishing new data sessions.

We will provide an update as soon as we have additional information.

Investigating: Semtech is experiencing a signaling disruption that may affect the services listed below. Customers may be experiencing delays in 2G/3G network registration and establishing new data sessions. Our Partner Carrier has been engaged to address this issue. We are working to resolve this as soon as possible.

Impact: Data, SMS, Voice. We are investigating to determine the scope of the impact. We will provide an update as soon as we have additional information.

Resolved: We have not observed any further issues during our monitoring period. We are considering this issue resolved.

Monitoring: Verizon has restored service and our engineers are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.

Investigating: Our engineers are seeing some improvements at this time. Our partner carrier continues to work towards a resolution on this issue.

Impact: Some Broadband Access customers may experience failures or degradation in network connectivity and Data services. Smart Connectivity and ECC services are unaffected.

We will provide an update as soon as we have additional information.

Investigating: Our partner is continuing to experience network disruption affecting data services and connectivity for Broadband Access (formerly MNS) customers on Verizon Wireless in North America. Our partner is engaged working toward a resolution to address the regional Verizon service issue.

Impact: Some Broadband Access customers may experience failures or degradation in network connectivity and Data services. Smart Connectivity and ECC services are unaffected.

We will provide further updates as soon as we have additional information.

Investigating: We are investigating reports received by customers of service data degradation on the Verizon network. We have engaged the partner to determine the scope and cause of the issue.

We will provide an update as soon as we have additional information.