Sierra Wireless Status
Real-time updates of Sierra Wireless issues and outages
Sierra Wireless status is Operational
UI (NA)
API (NA)
Device Front End (NA)
Data Push (NA)
Data (EU)
SMS
Voice
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Active Incidents
No active incidents
Recently Resolved Incidents
Semtech is observing a potential service degradation affecting the AirVantage and ALMS platforms in the NA region. This is linked to an ongoing incident on one of our cloud infrastructure providers.
Impact: Services are currently operational. While no service outage has been observed, customers are vulnerable to intermittent performance degradation until the upstream cloud provider fully mitigates the underlying issue.
We will provide the next update within 2 hours.
Our monitoring systems have detected service impairment for Essentials1 & Advanced SIM subscriptions roaming only on MNO Bouygues Telecom in Country France. We have reported the issue to our partner carrier and an investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice services and network connectivity.
We appreciate your understanding and will provide the next update within 2 hours.
Semtech has detected a degradation for ESSENTIALS1 SIM subscriptions in the EU and NAM region. Devices currently present in this region may find difficulty establishing a new data session; frequent disconnection from the network may be encountered for existing sessions. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice services.
We appreciate your patience in this regard.
Semtech has detected a Degradation for ESSENTIALS1 SIM subscriptions in the EU and NAM region. Devices currently present in this region may find difficulty establishing a new data session; frequent disconnection from the network may be encountered for existing sessions. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice services.
We appreciate your patience in this regard.
Semtechās monitoring systems have identified an issue that is impacting Carrier+ services in NAM region. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible.
Impact: Customers may experience delays or degradation in SMS, Voice, Data sessions, and overall network connectivity.
We will provide the next update within the next two hours.
Sierra Wireless Outage Survival Guide
Sierra Wireless Components
Sierra Wireless AirVantage
UI (EU)
API (EU)
Device Front End (EU)
Data Push (EU)
UI (NA)
Semtech is observing a potential service degradation affecting the AirVantage and ALMS platforms in the NA region. This is linked to an ongoing incident on one of our cloud infrastructure providers.
Impact: Services are currently operational. While no service outage has been observed, customers are vulnerable to intermittent performance degradation until the upstream cloud provider fully mitigates the underlying issue.
We will provide the next update within 2 hours.
API (NA)
Semtech is observing a potential service degradation affecting the AirVantage and ALMS platforms in the NA region. This is linked to an ongoing incident on one of our cloud infrastructure providers.
Impact: Services are currently operational. While no service outage has been observed, customers are vulnerable to intermittent performance degradation until the upstream cloud provider fully mitigates the underlying issue.
We will provide the next update within 2 hours.
Device Front End (NA)
Semtech is observing a potential service degradation affecting the AirVantage and ALMS platforms in the NA region. This is linked to an ongoing incident on one of our cloud infrastructure providers.
Impact: Services are currently operational. While no service outage has been observed, customers are vulnerable to intermittent performance degradation until the upstream cloud provider fully mitigates the underlying issue.
We will provide the next update within 2 hours.
Data Push (NA)
Semtech is observing a potential service degradation affecting the AirVantage and ALMS platforms in the NA region. This is linked to an ongoing incident on one of our cloud infrastructure providers.
Impact: Services are currently operational. While no service outage has been observed, customers are vulnerable to intermittent performance degradation until the upstream cloud provider fully mitigates the underlying issue.
We will provide the next update within 2 hours.
UI (CAD)
API (CAD)
Device Front End (CAD)
Data Push (CAD)
UI (AU)
API (AU)
Device Front End (AU)
Data Push (AU)
Sierra Wireless SW Advanced
Data (NA)
Data (EU)
Our monitoring systems have detected service impairment for Essentials1 & Advanced SIM subscriptions roaming only on MNO Bouygues Telecom in Country France. We have reported the issue to our partner carrier and an investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice services and network connectivity.
We appreciate your understanding and will provide the next update within 2 hours.
SMS
Our monitoring systems have detected service impairment for Essentials1 & Advanced SIM subscriptions roaming only on MNO Bouygues Telecom in Country France. We have reported the issue to our partner carrier and an investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice services and network connectivity.
We appreciate your understanding and will provide the next update within 2 hours.
Voice
Our monitoring systems have detected service impairment for Essentials1 & Advanced SIM subscriptions roaming only on MNO Bouygues Telecom in Country France. We have reported the issue to our partner carrier and an investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice services and network connectivity.
We appreciate your understanding and will provide the next update within 2 hours.
USSD
Sierra Wireless SW Essentials1
Data
Semtech has detected a Degradation for ESSENTIALS1 SIM subscriptions in the EU and NAM region. Devices currently present in this region may find difficulty establishing a new data session; frequent disconnection from the network may be encountered for existing sessions. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice services.
We appreciate your patience in this regard.
Semtech has detected a degradation for ESSENTIALS1 SIM subscriptions in the EU and NAM region. Devices currently present in this region may find difficulty establishing a new data session; frequent disconnection from the network may be encountered for existing sessions. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice services.
We appreciate your patience in this regard.
Our monitoring systems have detected service impairment for Essentials1 & Advanced SIM subscriptions roaming only on MNO Bouygues Telecom in Country France. We have reported the issue to our partner carrier and an investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice services and network connectivity.
We appreciate your understanding and will provide the next update within 2 hours.
SMS
Semtech has detected a Degradation for ESSENTIALS1 SIM subscriptions in the EU and NAM region. Devices currently present in this region may find difficulty establishing a new data session; frequent disconnection from the network may be encountered for existing sessions. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice services.
We appreciate your patience in this regard.
Semtech has detected a degradation for ESSENTIALS1 SIM subscriptions in the EU and NAM region. Devices currently present in this region may find difficulty establishing a new data session; frequent disconnection from the network may be encountered for existing sessions. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice services.
We appreciate your patience in this regard.
Our monitoring systems have detected service impairment for Essentials1 & Advanced SIM subscriptions roaming only on MNO Bouygues Telecom in Country France. We have reported the issue to our partner carrier and an investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice services and network connectivity.
We appreciate your understanding and will provide the next update within 2 hours.
Voice
Semtech has detected a Degradation for ESSENTIALS1 SIM subscriptions in the EU and NAM region. Devices currently present in this region may find difficulty establishing a new data session; frequent disconnection from the network may be encountered for existing sessions. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice services.
We appreciate your patience in this regard.
Semtech has detected a degradation for ESSENTIALS1 SIM subscriptions in the EU and NAM region. Devices currently present in this region may find difficulty establishing a new data session; frequent disconnection from the network may be encountered for existing sessions. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice services.
We appreciate your patience in this regard.
Our monitoring systems have detected service impairment for Essentials1 & Advanced SIM subscriptions roaming only on MNO Bouygues Telecom in Country France. We have reported the issue to our partner carrier and an investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice services and network connectivity.
We appreciate your understanding and will provide the next update within 2 hours.
USSD
Sierra Wireless SW Essentials2
Data
SMS
Voice
USSD
Sierra Wireless SW Essentials3
Data (NA)
Data (EU)
SMS
Voice
USSD
Sierra Wireless SW Essentials4
Data
SMS
Voice
USSD
Sierra Wireless SW Essentials5
Network Connectivity
Data
SMS
USSD
Voice
VoLTE
Sierra Wireless Enhanced Carrier Connectivity (NAM) / MSO
UI
API
Data Push
AT&T - Data
AT&T - SMS
AT&T - Voice
Verizon - Data
Semtechās monitoring systems have identified an issue that is impacting Carrier+ services in NAM region. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible.
Impact: Customers may experience delays or degradation in SMS, Voice, Data sessions, and overall network connectivity.
We will provide the next update within the next two hours.
Verizon - SMS
Semtechās monitoring systems have identified an issue that is impacting Carrier+ services in NAM region. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible.
Impact: Customers may experience delays or degradation in SMS, Voice, Data sessions, and overall network connectivity.
We will provide the next update within the next two hours.
Verizon - Voice
Semtechās monitoring systems have identified an issue that is impacting Carrier+ services in NAM region. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible.
Impact: Customers may experience delays or degradation in SMS, Voice, Data sessions, and overall network connectivity.
We will provide the next update within the next two hours.
Jasper - Data
Jasper - SMS
Rogers - Data
Rogers - SMS
Sprint - Data
Sprint - SMS
Sprint - Voice
T Mobile - Data
T Mobile - SMS
T Mobile - Voice
MES - SMS
Telenor - Data
Telenor - SMS
Xpress (2G Airadigm) - Data
Xpress (2G Airadigm) - SMS
Sierra Wireless Maingate
Maingate Manager
DNA (Finnish SIMs) - Data
DNA (Finnish SIMs) - SMS
DNA (Finnish SIMs) - Voice
DNA (Finnish SIMs) - CSD
SW (French SIMs) - Data
SW (French SIMs) - SMS
Netcom (Norwegian SIMs) - Data
SW (French SIMs) - Voice
Telia (Swedish SIMs) - Data
Netcom (Norwegian SIMs) - SMS
Netcom (Norwegian SIMs) - Voice
Telia (Swedish SIMs) - SMS
Telia (Swedish SIMs) - Voice
Netcom (Norwegian SIMs) - CSD
Telia (Swedish SIMs) - CSD
Communication Server GSM Data
Communication Server Dialog
IP Connect CSD
MVR (Managed VPN Router)
SMS Connect
Virtual Modem
Communication Server Broadcast
Email2SMS
iGate 3.0
iGate MMS
iGate SMS
iSMSC
Sierra Wireless ALMS
UI
Semtech is observing a potential service degradation affecting the AirVantage and ALMS platforms in the NA region. This is linked to an ongoing incident on one of our cloud infrastructure providers.
Impact: Services are currently operational. While no service outage has been observed, customers are vulnerable to intermittent performance degradation until the upstream cloud provider fully mitigates the underlying issue.
We will provide the next update within 2 hours.
API
Semtech is observing a potential service degradation affecting the AirVantage and ALMS platforms in the NA region. This is linked to an ongoing incident on one of our cloud infrastructure providers.
Impact: Services are currently operational. While no service outage has been observed, customers are vulnerable to intermittent performance degradation until the upstream cloud provider fully mitigates the underlying issue.
We will provide the next update within 2 hours.
Device Front end
Semtech is observing a potential service degradation affecting the AirVantage and ALMS platforms in the NA region. This is linked to an ongoing incident on one of our cloud infrastructure providers.
Impact: Services are currently operational. While no service outage has been observed, customers are vulnerable to intermittent performance degradation until the upstream cloud provider fully mitigates the underlying issue.
We will provide the next update within 2 hours.
VPN Concentrators
Semtech is observing a potential service degradation affecting the AirVantage and ALMS platforms in the NA region. This is linked to an ongoing incident on one of our cloud infrastructure providers.
Impact: Services are currently operational. While no service outage has been observed, customers are vulnerable to intermittent performance degradation until the upstream cloud provider fully mitigates the underlying issue.
We will provide the next update within 2 hours.
Reporting (AMR)
Semtech is observing a potential service degradation affecting the AirVantage and ALMS platforms in the NA region. This is linked to an ongoing incident on one of our cloud infrastructure providers.
Impact: Services are currently operational. While no service outage has been observed, customers are vulnerable to intermittent performance degradation until the upstream cloud provider fully mitigates the underlying issue.
We will provide the next update within 2 hours.
Semtech Smart Connectivity (OOBM - GLOBAL)
Semtech is observing a potential service degradation affecting the AirVantage and ALMS platforms in the NA region. This is linked to an ongoing incident on one of our cloud infrastructure providers.
Impact: Services are currently operational. While no service outage has been observed, customers are vulnerable to intermittent performance degradation until the upstream cloud provider fully mitigates the underlying issue.
We will provide the next update within 2 hours.
Semtech Carrier + Services (OOBM - NA)
Semtech is observing a potential service degradation affecting the AirVantage and ALMS platforms in the NA region. This is linked to an ongoing incident on one of our cloud infrastructure providers.
Impact: Services are currently operational. While no service outage has been observed, customers are vulnerable to intermittent performance degradation until the upstream cloud provider fully mitigates the underlying issue.
We will provide the next update within 2 hours.