Sierra Wireless Status

Resolved: This incident has been resolved.

Monitoring: We have identified the issue on the AirVantage NA platform. Our engineering team has implemented corrective actions. Services have been restored, and our engineers are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.

Impact: • Affected: Delays in data push for connectivity usages, widget displays and alerts based on connectivity data. • Unaffected: Provisioning operations, traffic, and device data management remain fully operational.

Investigating: We are currently experiencing a service degradation on the AirVantage NA platform, impacting the transmission of usage records. Subscribed customers may notice delays in data push services related to connectivity usages. Our engineering team is actively working to resolve the issue and restore normal service.

Impact: • Affected: Delays in data push for connectivity usages, widget displays and alerts based on connectivity data. • Unaffected: Provisioning operations, traffic, and device data management remain fully operational.

Further updates will be provided as soon as more information becomes available.

Resolved: This incident has been resolved.

Monitoring: We have identified the issue on the AirVantage NA platform. Our engineering team has implemented corrective actions. Services have been restored, and our engineers are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.

Impact: • Affected: Delays in data push for connectivity usages, widget displays and alerts based on connectivity data. • Unaffected: Provisioning operations, traffic, and device data management remain fully operational.

Investigating: We are currently experiencing a service degradation on the AirVantage NA platform, impacting the transmission of usage records. Subscribed customers may notice delays in data push services related to connectivity usages. Our engineering team is actively working to resolve the issue and restore normal service.

Impact: • Affected: Delays in data push for connectivity usages, widget displays and alerts based on connectivity data. • Unaffected: Provisioning operations, traffic, and device data management remain fully operational.

Further updates will be provided as soon as more information becomes available.

Resolved: This incident has been resolved.

Monitoring: We have identified the issue on the AirVantage NA platform. Our engineering team has implemented corrective actions. Services have been restored, and our engineers are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.

Impact: • Affected: Delays in data push for connectivity usages, widget displays and alerts based on connectivity data. • Unaffected: Provisioning operations, traffic, and device data management remain fully operational.

Investigating: We are currently experiencing a service degradation on the AirVantage NA platform, impacting the transmission of usage records. Subscribed customers may notice delays in data push services related to connectivity usages. Our engineering team is actively working to resolve the issue and restore normal service.

Impact: • Affected: Delays in data push for connectivity usages, widget displays and alerts based on connectivity data. • Unaffected: Provisioning operations, traffic, and device data management remain fully operational.

Further updates will be provided as soon as more information becomes available.

Investigating: Our partner carrier continues to engage and escalating this issue with Digicel. We continue seeing some improvements in our monitoring systems.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Our partner carrier is still engaged and escalating this issue with Digicel. We are still seeing some improvements in our monitoring systems.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Semtech monitoring systems have detected some improvement. Our partner carrier continues to work with Digicel to bring this issue to a resolution.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Semtech engineers continue to escalate this issue with our partner carrier, and they are working to resolve this issue. We are monitoring for any signs of improvement.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: We continue to observe service disruption related to SMart connectivity Advance 3 SIM subscriptions for the French Caribbean. Our engineers continue working with our partner carrier to bring a resolution to this issue.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Our monitoring systems have detected possible service disturbances related to Smart Connectivity SIM subscriptions advanced product offerings in the French Caribbean. We have reported this issue to our partner carrier and they are investigating at this time.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Our monitoring systems have detected possible service disturbances related to Smart Connectivity SIM subscriptions advanced product offerings in the French Caribbean. Engineers are actively investigating.

We will provide additional details in 15 minutes.

Investigating: Our partner carrier continues to engage and escalating this issue with Digicel. We continue seeing some improvements in our monitoring systems.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Our partner carrier is still engaged and escalating this issue with Digicel. We are still seeing some improvements in our monitoring systems.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Semtech monitoring systems have detected some improvement. Our partner carrier continues to work with Digicel to bring this issue to a resolution.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Semtech engineers continue to escalate this issue with our partner carrier, and they are working to resolve this issue. We are monitoring for any signs of improvement.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: We continue to observe service disruption related to SMart connectivity Advance 3 SIM subscriptions for the French Caribbean. Our engineers continue working with our partner carrier to bring a resolution to this issue.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Our monitoring systems have detected possible service disturbances related to Smart Connectivity SIM subscriptions advanced product offerings in the French Caribbean. We have reported this issue to our partner carrier and they are investigating at this time.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Our monitoring systems have detected possible service disturbances related to Smart Connectivity SIM subscriptions advanced product offerings in the French Caribbean. Engineers are actively investigating.

We will provide additional details in 15 minutes.

Investigating: Our partner carrier continues to engage and escalating this issue with Digicel. We continue seeing some improvements in our monitoring systems.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Our partner carrier is still engaged and escalating this issue with Digicel. We are still seeing some improvements in our monitoring systems.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Semtech monitoring systems have detected some improvement. Our partner carrier continues to work with Digicel to bring this issue to a resolution.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Semtech engineers continue to escalate this issue with our partner carrier, and they are working to resolve this issue. We are monitoring for any signs of improvement.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: We continue to observe service disruption related to SMart connectivity Advance 3 SIM subscriptions for the French Caribbean. Our engineers continue working with our partner carrier to bring a resolution to this issue.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Our monitoring systems have detected possible service disturbances related to Smart Connectivity SIM subscriptions advanced product offerings in the French Caribbean. We have reported this issue to our partner carrier and they are investigating at this time.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Our monitoring systems have detected possible service disturbances related to Smart Connectivity SIM subscriptions advanced product offerings in the French Caribbean. Engineers are actively investigating.

We will provide additional details in 15 minutes.

Investigating: Our partner carrier continues to engage and escalating this issue with Digicel. We continue seeing some improvements in our monitoring systems.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Our partner carrier is still engaged and escalating this issue with Digicel. We are still seeing some improvements in our monitoring systems.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Semtech monitoring systems have detected some improvement. Our partner carrier continues to work with Digicel to bring this issue to a resolution.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Semtech engineers continue to escalate this issue with our partner carrier, and they are working to resolve this issue. We are monitoring for any signs of improvement.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: We continue to observe service disruption related to SMart connectivity Advance 3 SIM subscriptions for the French Caribbean. Our engineers continue working with our partner carrier to bring a resolution to this issue.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Our monitoring systems have detected possible service disturbances related to Smart Connectivity SIM subscriptions advanced product offerings in the French Caribbean. We have reported this issue to our partner carrier and they are investigating at this time.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Our monitoring systems have detected possible service disturbances related to Smart Connectivity SIM subscriptions advanced product offerings in the French Caribbean. Engineers are actively investigating.

We will provide additional details in 15 minutes.

Investigating: Our partner carrier continues to engage and escalating this issue with Digicel. We continue seeing some improvements in our monitoring systems.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Our partner carrier is still engaged and escalating this issue with Digicel. We are still seeing some improvements in our monitoring systems.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Semtech monitoring systems have detected some improvement. Our partner carrier continues to work with Digicel to bring this issue to a resolution.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Semtech engineers continue to escalate this issue with our partner carrier, and they are working to resolve this issue. We are monitoring for any signs of improvement.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: We continue to observe service disruption related to SMart connectivity Advance 3 SIM subscriptions for the French Caribbean. Our engineers continue working with our partner carrier to bring a resolution to this issue.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Our monitoring systems have detected possible service disturbances related to Smart Connectivity SIM subscriptions advanced product offerings in the French Caribbean. We have reported this issue to our partner carrier and they are investigating at this time.

Impact: Devices may experience difficulty registering on the network.

We will provide additional details in 90 minutes.

Investigating: Our monitoring systems have detected possible service disturbances related to Smart Connectivity SIM subscriptions advanced product offerings in the French Caribbean. Engineers are actively investigating.

We will provide additional details in 15 minutes.