TecAlliance TecDoc status is Operational

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TecDoc Catalogue Admin Tool
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Region AWS US-West-2
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US-West-2
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

[Pingdom] TecAlliance Frontend Admin Tool has an alert
Started 11 Dec 2024 09:40:24 (2 months ago), still ongoing
Critical Incident
Investigating
TecDoc Catalogue Admin Tool

The engineering team is investigating an issue with our TecDoc Catalogue Admin Tool. During this time, users may experience some issues when accessing. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience.

Time (UTC) : 2024-12-11T09:20:17

Recently Resolved Incidents

TecDoc Web Service Region Specific Requests send to US-West-2 has an alert
Started 10 Feb 2025 04:25:46 (1 day ago), resolved 10 Feb 2025 04:27:40 (1 day ago)
Critical Incident
Resolved
US-West-2
Region AWS US-West-2

Socket timeout, unable to connect to server

The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues when accessing their regionally specific requests sent through the US-West-2 region. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience.

Time (UTC) : 2025-02-10T04:20:15

TecDoc Web Service Region Specific Requests send to US-West-2 has an alert
Started 10 Feb 2025 04:02:19 (1 day ago), resolved 10 Feb 2025 04:03:20 (1 day ago)
Critical Incident
Resolved
US-West-2
Region AWS US-West-2

HTTP Server Error 503 Service Unavailable

The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues when accessing their regionally specific requests sent through the US-West-2 region. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience.

Time (UTC) : 2025-02-10T03:57:15

TecAlliance TecDoc Outage Survival Guide

A step-by-step guide to help you survive a TecAlliance TecDoc outage
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    TecAlliance TecDoc Components

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    TecAlliance TecDoc TecDoc Catalogue Platform

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    TecDoc Catalogue
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    now
    TecDoc White-Label Solutions
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    TecDoc Catalogue Admin Tool
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    now
    [Pingdom] TecAlliance Frontend Admin Tool has an alert
    Started 11 Dec 2024 09:40:24 (2 months ago), still ongoing
    Critical Incident
    Investigating
    TecDoc Catalogue Admin Tool

    The engineering team is investigating an issue with our TecDoc Catalogue Admin Tool. During this time, users may experience some issues when accessing. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience.

    Time (UTC) : 2024-12-11T09:20:17

    TecRMI Online
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    now
    Opticat Online
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    now

    TecAlliance TecDoc Regions

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    Region AWS EU-Central-1
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    Region AWS AP-Northeast-1
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    Region AWS US-West-2
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    TecDoc Web Service Region Specific Requests send to US-West-2 has an alert
    Started 10 Feb 2025 04:25:46 (1 day ago), resolved 10 Feb 2025 04:27:40 (1 day ago)
    Critical Incident
    Resolved
    US-West-2
    Region AWS US-West-2

    Socket timeout, unable to connect to server

    The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues when accessing their regionally specific requests sent through the US-West-2 region. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience.

    Time (UTC) : 2025-02-10T04:20:15

    TecDoc Web Service Region Specific Requests send to US-West-2 has an alert
    Started 10 Feb 2025 04:02:19 (1 day ago), resolved 10 Feb 2025 04:03:20 (1 day ago)
    Critical Incident
    Resolved
    US-West-2
    Region AWS US-West-2

    HTTP Server Error 503 Service Unavailable

    The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues when accessing their regionally specific requests sent through the US-West-2 region. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience.

    Time (UTC) : 2025-02-10T03:57:15

    TecAlliance TecDoc TecDoc Web Service Platform

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    Aggregate all Regions
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    EU-Central-1
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    now
    US-West-2
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    TecDoc Web Service Region Specific Requests send to US-West-2 has an alert
    Started 10 Feb 2025 04:25:46 (1 day ago), resolved 10 Feb 2025 04:27:40 (1 day ago)
    Critical Incident
    Resolved
    US-West-2
    Region AWS US-West-2

    Socket timeout, unable to connect to server

    The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues when accessing their regionally specific requests sent through the US-West-2 region. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience.

    Time (UTC) : 2025-02-10T04:20:15

    TecDoc Web Service Region Specific Requests send to US-West-2 has an alert
    Started 10 Feb 2025 04:02:19 (1 day ago), resolved 10 Feb 2025 04:03:20 (1 day ago)
    Critical Incident
    Resolved
    US-West-2
    Region AWS US-West-2

    HTTP Server Error 503 Service Unavailable

    The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues when accessing their regionally specific requests sent through the US-West-2 region. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience.

    Time (UTC) : 2025-02-10T03:57:15

    AP-Northeast-1
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    now