P44 Status
Real-time updates of P44 issues and outages
P44 status is Partially Degraded Service
P44 NA - Yard Management (YMS)
P44 NA - Appointment Manager
P44 NA - Last Mile
Carrier Connections (Upstream Network)
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Active Incidents
Dear Valued Customer,
Following the recent FedEx-mandated migration to webhook-based event delivery, project44 has identified several issues affecting a subset of Last Mile shipments. We are proactively sharing this to ensure full visibility into what we are tracking and where things stand.
Action Required No action is required from customers at this time.
Known Issues-
• Missing Tracking Events — Some shipments are not receiving events after being subscribed to the webhook, causing them to appear stuck in a Scheduled or In Transit status.
• Missing Event Location and/or UTC Offset — On some shipments, events are being received without location and/or UTC offset data. This is most commonly seen on the Delivered event and can impact delivery timestamp accuracy and downstream reporting or workflows that rely on this information.
• Status Mapping Corrections — The webhook is introducing new exception codes that are not yet mapped in our system, causing some shipment exceptions to surface as standard In Transit events rather than being flagged correctly.
• EDD Updating After Delivered Status — In a small number of cases, Estimated Delivery Dates (EDD) are updating after a Delivered event has already been received.
project44 is actively working with FedEx technical support and our internal engineering team to investigate and resolve each of these items. We will provide updates as there are meaningful developments to share. We appreciate your understanding and patience during this period. At project44, we remain committed to delivering reliable, high-availability services to our customers.
If you have any questions or concerns, please feel free to contact us at [email protected]
Best regards, Customer Support Team project44
Recently Resolved Incidents
Dear Valued Customer,
We are currently experiencing an issue affecting Driver Text Messaging in Yard Management (YMS).
Customers may experience delays or failures in outbound SMS notifications to drivers. As a result, driver text messages may remain in a pending state and not be delivered.
Current Status: Our engineering team is actively investigating the issue and working to restore the service as quickly as possible.
We apologize for the inconvenience and appreciate your patience while we work to resolve this issue.
If you have any questions, please contact [email protected].
Best Regards, Customer Support Team
P44 Outage Survival Guide
P44 Components
P44 NA - Movement
P44 NA - Visibility Operations Center (VOC)
P44 NA - Network Management Center (NMC)
P44 NA - Carrier VOC
P44 NA - Driveview
P44 NA - Inventory
P44 NA - Orders
P44 NA - Yard Management (YMS)
Dear Valued Customer,
We are currently experiencing an issue affecting Driver Text Messaging in Yard Management (YMS).
Customers may experience delays or failures in outbound SMS notifications to drivers. As a result, driver text messages may remain in a pending state and not be delivered.
Current Status: Our engineering team is actively investigating the issue and working to restore the service as quickly as possible.
We apologize for the inconvenience and appreciate your patience while we work to resolve this issue.
If you have any questions, please contact [email protected].
Best Regards, Customer Support Team
P44 NA - Appointment Manager
Dear Valued Customer,
We are currently experiencing an issue affecting Driver Text Messaging in Yard Management (YMS).
Customers may experience delays or failures in outbound SMS notifications to drivers. As a result, driver text messages may remain in a pending state and not be delivered.
Current Status: Our engineering team is actively investigating the issue and working to restore the service as quickly as possible.
We apologize for the inconvenience and appreciate your patience while we work to resolve this issue.
If you have any questions, please contact [email protected].
Best Regards, Customer Support Team
P44 NA - Sandbox
P44 NA - LTL
Visibility Operations Center (VOC)
Dispatch API
Documents API
Rating API
Tracking API
P44 NA - Truckload
Visibility Operations Center (VOC)
Network Management Center (NMC)
Documents API
Rating API
Tendering API
Tracking API
Carrier VOC
Analytics
Booking API
Tracking Notifications
P44 NA - Parcel
Visibility Operations Center (VOC)
Documents API
Tracking API
P44 NA - Ocean
Visibility Operations Center (VOC)
Clearmetal Application
Clearmetal Connect
Tracking API
Analytics
Port Intel
Extended Visibility (Door to Door)
Terminal Visiblity
Tendering API
Booking API
P44 NA - Rail
Visibility Operations Center (VOC)
Tracking API
Asset Tracking
Shipment Tracking API
P44 NA - Air
Visibility Operations Center (VOC)
Tracking API
P44 NA - Container Track & Trace (CTT)
Track & Trace Web Application (CTT)
Track & Trace API
Track & Trace Engine
P44 NA - Container Sailing Schedules (CSS)
Sailing Schedules Web Application (CSS)
Sailing Schedules API
Sailing Schedules Data Delivery (FTP)
Sailing Schedules Engine
P44 NA - Last Mile
Data API
Orders API
Shipments API
Case Service API
Tracking Page
Application
Convey Website
Carrier Connections (Upstream Network)
Dear Valued Customer,
Following the recent FedEx-mandated migration to webhook-based event delivery, project44 has identified several issues affecting a subset of Last Mile shipments. We are proactively sharing this to ensure full visibility into what we are tracking and where things stand.
Action Required No action is required from customers at this time.
Known Issues-
• Missing Tracking Events — Some shipments are not receiving events after being subscribed to the webhook, causing them to appear stuck in a Scheduled or In Transit status.
• Missing Event Location and/or UTC Offset — On some shipments, events are being received without location and/or UTC offset data. This is most commonly seen on the Delivered event and can impact delivery timestamp accuracy and downstream reporting or workflows that rely on this information.
• Status Mapping Corrections — The webhook is introducing new exception codes that are not yet mapped in our system, causing some shipment exceptions to surface as standard In Transit events rather than being flagged correctly.
• EDD Updating After Delivered Status — In a small number of cases, Estimated Delivery Dates (EDD) are updating after a Delivered event has already been received.
project44 is actively working with FedEx technical support and our internal engineering team to investigate and resolve each of these items. We will provide updates as there are meaningful developments to share. We appreciate your understanding and patience during this period. At project44, we remain committed to delivering reliable, high-availability services to our customers.
If you have any questions or concerns, please feel free to contact us at [email protected]
Best regards, Customer Support Team project44