P44 Status

Resolved: Dear valued Customer,

The API migration for N&M Transfer (NMTF) has been completed. All services — Rating, Dispatch, Imaging, and Tracking — are successfully deployed and operational.

The SOAP access has been discontinued. Customers who have not yet updated their API credentials to the new REST configuration will lose access to NMTF's APIs until their credentials are updated.

Please follow the link provided for detailed instructions on updating your credentials: https://support.p-44.com/hc/en-us/articles/31332559519389-N-M-Transfer-NMTF

Regards, Customer Support.

Monitoring: Dear valued Customer,

We have received confirmation from our engineering team that the API migration for N&M Transfer (NMTF) is now fully complete. All services — Rating, Dispatch, Imaging, and Tracking — are successfully deployed and operational.

Please note that both SOAP and REST services will run in parallel until Tuesday, 9th December 2025. After that date, SOAP access will be discontinued. Customers who have not yet updated their API credentials to the new REST configuration will lose access to NMTF's APIs until their credentials are updated.

We recommend completing your credential update as soon as possible to ensure uninterrupted service.

Best regards, Customer support

Monitoring: Dear Customer,

N&M Transfer (NMTF) has updated their API connections. This change affects all LTL services, including rating, dispatch, tracking, and imaging.

To avoid any disruption, please update your credentials for N&M Transfer (NMTF) as soon as possible. Project44 is in the process of migrating all service connections to the updated API with the full migration to be completed by December 2, 2025.

For instructions on how to update your credentials, please follow the instructions in the following link: https://support.p-44.com/hc/en-us/articles/31332559519389-N-M-Transfer-NMTF

Note: Migration from SOAP to REST endpoints is still underway until December 2, 2025. Do not delete or change any of the previous credentials. You should only be adding a value to the New API key field to prepare for migration.

As an additional note, N&M Transfer has advised that while they will make every effort to keep the current APIs active, the existing server may become unavailable without notice. While they are working to stabilize the connection, we strongly encourage completing your credential update right away to ensure you are on the most up to date connection as the migration occurs.

Thank you for your prompt attention to this important update. If you have any questions or need assistance, please reach out to [email protected]

Resolved: Dear Valued Customer,

The issue has been resolved, and the system is now functioning as expected.

As an organization, we remain committed to delivering reliable, high-availability services to all our customers. Should you have any questions or require further assistance, please feel free to contact us at [email protected].

Regards, Customer support

Monitoring: Dear Valued Customer,

Our engineering team has confirmed that there are currently no delays in Ocean shipment tracking updates. We are continuing to monitor the system closely to ensure everything remains stable and performs as expected.

We sincerely appreciate your patience and understanding during this time. At project44, we remain dedicated to delivering reliable, high-availability services and a seamless experience for our customers.

If you have any questions or need further assistance, please don’t hesitate to contact us at [email protected].

Investigating: Dear Valued Customer,

We are currently investigating an issue impacting TrackOS in our North America Production environment. Customers may experience delays in shipment Tracking updates in Ocean which is partially impacted. The product remains partially available, but update processing is slower than expected. Our team is actively working to resolve the issue and restore full service as quickly as possible.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at [email protected].

Investigating: Dear Valued Customer,

We are currently investigating an issue impacting TrackOS in our North America Production environment. Customers may experience delays in shipment Tracking updates in Ocean which is partially impacted. The product remains partially available, but update processing is slower than expected. Our team is actively working to resolve the issue and restore full service as quickly as possible.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at [email protected].