
AX4 Status
Real-time updates of AX4 issues and outages
AX4 status is Operational
WEB Application
EDI Processing
SCEM Processing
EDI communication - FTP
EDI communication - OFTP2
EDI communication - SFTP
EDI communication - AS2
Active Incidents
No active incidents
Recently Resolved Incidents
Dear Valued Customer,
Earlier today, at approximately 3:00 PM CEST (1:00 PM UTC), the European Final instance experienced an outage and was unavailable for a few minutes. Our investigations are ongoing, and we will keep you updated as we learn more.
Since 3:20 PM CEST, you may also notice degraded performance on the instance.
Please rest assured that our teams are working with the highest priority to restore full performance and ensure system stability. We will provide further updates as soon as they are available.
Thank you for your understanding and patience.
Best regards, Your Support Team
AX4 Outage Survival Guide
AX4 Components
AX4 Europe
WEB Application
Dear Valued Customer,
Earlier today, at approximately 3:00 PM CEST (1:00 PM UTC), the European Final instance experienced an outage and was unavailable for a few minutes. Our investigations are ongoing, and we will keep you updated as we learn more.
Since 3:20 PM CEST, you may also notice degraded performance on the instance.
Please rest assured that our teams are working with the highest priority to restore full performance and ensure system stability. We will provide further updates as soon as they are available.
Thank you for your understanding and patience.
Best regards, Your Support Team
EDI Processing
Dear Valued Customer,
Earlier today, at approximately 3:00 PM CEST (1:00 PM UTC), the European Final instance experienced an outage and was unavailable for a few minutes. Our investigations are ongoing, and we will keep you updated as we learn more.
Since 3:20 PM CEST, you may also notice degraded performance on the instance.
Please rest assured that our teams are working with the highest priority to restore full performance and ensure system stability. We will provide further updates as soon as they are available.
Thank you for your understanding and patience.
Best regards, Your Support Team
SCEM Processing
Dear Valued Customer,
Earlier today, at approximately 3:00 PM CEST (1:00 PM UTC), the European Final instance experienced an outage and was unavailable for a few minutes. Our investigations are ongoing, and we will keep you updated as we learn more.
Since 3:20 PM CEST, you may also notice degraded performance on the instance.
Please rest assured that our teams are working with the highest priority to restore full performance and ensure system stability. We will provide further updates as soon as they are available.
Thank you for your understanding and patience.
Best regards, Your Support Team
EDI communication - FTP
Dear Valued Customer,
Earlier today, at approximately 3:00 PM CEST (1:00 PM UTC), the European Final instance experienced an outage and was unavailable for a few minutes. Our investigations are ongoing, and we will keep you updated as we learn more.
Since 3:20 PM CEST, you may also notice degraded performance on the instance.
Please rest assured that our teams are working with the highest priority to restore full performance and ensure system stability. We will provide further updates as soon as they are available.
Thank you for your understanding and patience.
Best regards, Your Support Team
EDI communication - OFTP2
Dear Valued Customer,
Earlier today, at approximately 3:00 PM CEST (1:00 PM UTC), the European Final instance experienced an outage and was unavailable for a few minutes. Our investigations are ongoing, and we will keep you updated as we learn more.
Since 3:20 PM CEST, you may also notice degraded performance on the instance.
Please rest assured that our teams are working with the highest priority to restore full performance and ensure system stability. We will provide further updates as soon as they are available.
Thank you for your understanding and patience.
Best regards, Your Support Team
EDI communication - SFTP
Dear Valued Customer,
Earlier today, at approximately 3:00 PM CEST (1:00 PM UTC), the European Final instance experienced an outage and was unavailable for a few minutes. Our investigations are ongoing, and we will keep you updated as we learn more.
Since 3:20 PM CEST, you may also notice degraded performance on the instance.
Please rest assured that our teams are working with the highest priority to restore full performance and ensure system stability. We will provide further updates as soon as they are available.
Thank you for your understanding and patience.
Best regards, Your Support Team
EDI communication - AS2
Dear Valued Customer,
Earlier today, at approximately 3:00 PM CEST (1:00 PM UTC), the European Final instance experienced an outage and was unavailable for a few minutes. Our investigations are ongoing, and we will keep you updated as we learn more.
Since 3:20 PM CEST, you may also notice degraded performance on the instance.
Please rest assured that our teams are working with the highest priority to restore full performance and ensure system stability. We will provide further updates as soon as they are available.
Thank you for your understanding and patience.
Best regards, Your Support Team
EDI communication - HTTP
Dear Valued Customer,
Earlier today, at approximately 3:00 PM CEST (1:00 PM UTC), the European Final instance experienced an outage and was unavailable for a few minutes. Our investigations are ongoing, and we will keep you updated as we learn more.
Since 3:20 PM CEST, you may also notice degraded performance on the instance.
Please rest assured that our teams are working with the highest priority to restore full performance and ensure system stability. We will provide further updates as soon as they are available.
Thank you for your understanding and patience.
Best regards, Your Support Team
EDI communication - SMTP
Dear Valued Customer,
Earlier today, at approximately 3:00 PM CEST (1:00 PM UTC), the European Final instance experienced an outage and was unavailable for a few minutes. Our investigations are ongoing, and we will keep you updated as we learn more.
Since 3:20 PM CEST, you may also notice degraded performance on the instance.
Please rest assured that our teams are working with the highest priority to restore full performance and ensure system stability. We will provide further updates as soon as they are available.
Thank you for your understanding and patience.
Best regards, Your Support Team
EDI communication - Webservice
Dear Valued Customer,
Earlier today, at approximately 3:00 PM CEST (1:00 PM UTC), the European Final instance experienced an outage and was unavailable for a few minutes. Our investigations are ongoing, and we will keep you updated as we learn more.
Since 3:20 PM CEST, you may also notice degraded performance on the instance.
Please rest assured that our teams are working with the highest priority to restore full performance and ensure system stability. We will provide further updates as soon as they are available.
Thank you for your understanding and patience.
Best regards, Your Support Team
AX4 Mobile
Dear Valued Customer,
Earlier today, at approximately 3:00 PM CEST (1:00 PM UTC), the European Final instance experienced an outage and was unavailable for a few minutes. Our investigations are ongoing, and we will keep you updated as we learn more.
Since 3:20 PM CEST, you may also notice degraded performance on the instance.
Please rest assured that our teams are working with the highest priority to restore full performance and ensure system stability. We will provide further updates as soon as they are available.
Thank you for your understanding and patience.
Best regards, Your Support Team
Service Monitoring (beta)
Dear Valued Customer,
Earlier today, at approximately 3:00 PM CEST (1:00 PM UTC), the European Final instance experienced an outage and was unavailable for a few minutes. Our investigations are ongoing, and we will keep you updated as we learn more.
Since 3:20 PM CEST, you may also notice degraded performance on the instance.
Please rest assured that our teams are working with the highest priority to restore full performance and ensure system stability. We will provide further updates as soon as they are available.
Thank you for your understanding and patience.
Best regards, Your Support Team