AX4 Status

AX4 Status

Real-time updates of AX4 issues and outages

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AX4 status is Operational

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Case Management
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Case management system issues
Started 16 Sep 2026 12:56:28 (6 days ago), resolved 16 Sep 2026 16:24:04 (6 days ago)
Minor Incident
Resolved
Case Management

Dear Valued Customers,

We are currently experiencing issues with our case management system, which may impact the processing of support cases.

Please note that our Support Center remains available at this time. However, for any High or Critical priority incidents, we strongly recommend contacting our support hotline directly to ensure immediate attention and timely handling.

We apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the issue.

Kind regards, Your Support Team

See all updates

AX4 Outage Survival Guide

A step-by-step guide to help you survive a AX4 outage
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    AX4 Components

    AX4 Status

    AX4

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    AX4 Europe

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    WEB Application
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    EDI Processing
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    SCEM Processing
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    EDI communication - FTP
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    EDI communication - OFTP2
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    EDI communication - SFTP
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    EDI communication - AS2
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    EDI communication - HTTP
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    EDI communication - SMTP
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    EDI communication - Webservice
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    AX4 Mobile
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    Service Monitoring
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    AX4 AMER

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    WEB Application
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    Webservice
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    EDI communication - SFTP
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    AX4 APAC

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    Webservice
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    EDI communication - SFTP
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    AX4 Middle East

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    WEB Application
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    Webservice
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    EDI communication - SFTP
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    AX4 Demo

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    WEB Application
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    Mail-In
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    EDI Processing
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    SCEM Processing
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    Service Monitoring
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    EDI communication - FTP
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    EDI communication - OFTP2
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    EDI communication - SFTP
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    EDI communication - AS2
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    AX4 Analytics

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    EDI communication - HTTP
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    EDI communication - SMTP
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    EDI communication - Webservice
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    AX4 Support

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    Support Center
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    Hotline
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    AX4 Analytics

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    Case Management
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    Case management system issues
    Started 16 Sep 2026 12:56:28 (6 days ago), resolved 16 Sep 2026 16:24:04 (6 days ago)
    Minor Incident
    Resolved
    Case Management

    Dear Valued Customers,

    We are currently experiencing issues with our case management system, which may impact the processing of support cases.

    Please note that our Support Center remains available at this time. However, for any High or Critical priority incidents, we strongly recommend contacting our support hotline directly to ensure immediate attention and timely handling.

    We apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the issue.

    Kind regards, Your Support Team

    See all updates

    AX4 Supply Chain Suite (SCS)

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    Supply Chain Suite (SCS) - Cloud instance
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    AX4 Analytics

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    WEB Application
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