Shipwire, A CEVA Logistics Company status is Operational

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GLS (Netherlands)
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Beta
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Dashboard
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Merchant Application
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Search
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www.shipwire.com
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Business Reports
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Change to Shipwire Status page on August 1, 2024
Started 25 Jul 2024 20:14:35 (6 months ago), still ongoing
Incident without Impact
Identified
Beta
Dashboard
Merchant Application
Search
www.shipwire.com
More...

We are writing to inform you of an upcoming change to the Shipwire Statuspage that we use in order to inform customers of outages or upcoming maintenance. On August 1, 2024, we will be migrating from Statuspage.io (https://status.shipwire.com/) to our new Staytus page.

Once the migration has finished, we will be sending out a welcome message from the new Status page. There will be no downtime or service interruption of the Shipwire platform as a result of this migration. The URL; https://status.shipwire.com/, will remain the same as well. To ensure you continue to receive important alerts, please check your email filters and make sure they do not prevent emails from Status page from reaching your inbox.

We apologize for any inconvenience this may cause.If you have any questions or concerns, please do not hesitate to contact Shipwire Customer Care at customercare@shipwire.com. Thank you for your understanding and continued support.

GLS Carrier Rate Increase out of Waalwijk, NL
Started 4 Jul 2024 05:04:44 (7 months ago), still ongoing
Incident without Impact
Monitoring
GLS (Netherlands)
Waalwijk, NLD

Dear valued customer,

Please note that effective August 1, 2024, a carrier General Rate Increase (GRI) of 3% will apply to all parcels shipped via the GLS carrier service out of our WaalWijk facility in the Netherlands. If you have any questions concerning this GRI, please contact your account manager or the Customer Care Team at cscl-shipwire@cevalogistics.com for assistance.

Thank you for your continued partnership.

Recently Resolved Incidents

No recent incidents

Shipwire, A CEVA Logistics Company Outage Survival Guide

A step-by-step guide to help you survive a Shipwire, A CEVA Logistics Company outage
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    Shipwire, A CEVA Logistics Company Components

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    Shipwire, A CEVA Logistics Company API

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    Legacy XML API (API v1)
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    REST API (API v3)
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    Webhooks
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    Shipwire, A CEVA Logistics Company Carriers

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    Asendia
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    Australia Post
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    Canada Post
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    DHL eCommerce (Global Mail)
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    DHL Express
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    DPD
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    FedEx
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    GLS (Netherlands)
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    GLS Carrier Rate Increase out of Waalwijk, NL
    Started 4 Jul 2024 05:04:44 (7 months ago), still ongoing
    Incident without Impact
    Monitoring
    GLS (Netherlands)
    Waalwijk, NLD

    Dear valued customer,

    Please note that effective August 1, 2024, a carrier General Rate Increase (GRI) of 3% will apply to all parcels shipped via the GLS carrier service out of our WaalWijk facility in the Netherlands. If you have any questions concerning this GRI, please contact your account manager or the Customer Care Team at cscl-shipwire@cevalogistics.com for assistance.

    Thank you for your continued partnership.

    Hermes
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    Hong Kong Post
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    Netherlands Post
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    Purolator
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    Parcel Force
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    Royal Mail
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    StarTrack
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    Toll
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    UPS
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    USPS
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    Yodel
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    ABM
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    SF Express
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    Shipwire, A CEVA Logistics Company Merchant portal

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    Beta
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    Change to Shipwire Status page on August 1, 2024
    Started 25 Jul 2024 20:14:35 (6 months ago), still ongoing
    Incident without Impact
    Identified
    Beta
    Dashboard
    Merchant Application
    Search
    www.shipwire.com
    More...

    We are writing to inform you of an upcoming change to the Shipwire Statuspage that we use in order to inform customers of outages or upcoming maintenance. On August 1, 2024, we will be migrating from Statuspage.io (https://status.shipwire.com/) to our new Staytus page.

    Once the migration has finished, we will be sending out a welcome message from the new Status page. There will be no downtime or service interruption of the Shipwire platform as a result of this migration. The URL; https://status.shipwire.com/, will remain the same as well. To ensure you continue to receive important alerts, please check your email filters and make sure they do not prevent emails from Status page from reaching your inbox.

    We apologize for any inconvenience this may cause.If you have any questions or concerns, please do not hesitate to contact Shipwire Customer Care at customercare@shipwire.com. Thank you for your understanding and continued support.

    Dashboard
    Sat 11
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    Change to Shipwire Status page on August 1, 2024
    Started 25 Jul 2024 20:14:35 (6 months ago), still ongoing
    Incident without Impact
    Identified
    Beta
    Dashboard
    Merchant Application
    Search
    www.shipwire.com
    More...

    We are writing to inform you of an upcoming change to the Shipwire Statuspage that we use in order to inform customers of outages or upcoming maintenance. On August 1, 2024, we will be migrating from Statuspage.io (https://status.shipwire.com/) to our new Staytus page.

    Once the migration has finished, we will be sending out a welcome message from the new Status page. There will be no downtime or service interruption of the Shipwire platform as a result of this migration. The URL; https://status.shipwire.com/, will remain the same as well. To ensure you continue to receive important alerts, please check your email filters and make sure they do not prevent emails from Status page from reaching your inbox.

    We apologize for any inconvenience this may cause.If you have any questions or concerns, please do not hesitate to contact Shipwire Customer Care at customercare@shipwire.com. Thank you for your understanding and continued support.

    Merchant Application
    Sat 11
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    Change to Shipwire Status page on August 1, 2024
    Started 25 Jul 2024 20:14:35 (6 months ago), still ongoing
    Incident without Impact
    Identified
    Beta
    Dashboard
    Merchant Application
    Search
    www.shipwire.com
    More...

    We are writing to inform you of an upcoming change to the Shipwire Statuspage that we use in order to inform customers of outages or upcoming maintenance. On August 1, 2024, we will be migrating from Statuspage.io (https://status.shipwire.com/) to our new Staytus page.

    Once the migration has finished, we will be sending out a welcome message from the new Status page. There will be no downtime or service interruption of the Shipwire platform as a result of this migration. The URL; https://status.shipwire.com/, will remain the same as well. To ensure you continue to receive important alerts, please check your email filters and make sure they do not prevent emails from Status page from reaching your inbox.

    We apologize for any inconvenience this may cause.If you have any questions or concerns, please do not hesitate to contact Shipwire Customer Care at customercare@shipwire.com. Thank you for your understanding and continued support.

    Search
    Sat 11
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    now
    Change to Shipwire Status page on August 1, 2024
    Started 25 Jul 2024 20:14:35 (6 months ago), still ongoing
    Incident without Impact
    Identified
    Beta
    Dashboard
    Merchant Application
    Search
    www.shipwire.com
    More...

    We are writing to inform you of an upcoming change to the Shipwire Statuspage that we use in order to inform customers of outages or upcoming maintenance. On August 1, 2024, we will be migrating from Statuspage.io (https://status.shipwire.com/) to our new Staytus page.

    Once the migration has finished, we will be sending out a welcome message from the new Status page. There will be no downtime or service interruption of the Shipwire platform as a result of this migration. The URL; https://status.shipwire.com/, will remain the same as well. To ensure you continue to receive important alerts, please check your email filters and make sure they do not prevent emails from Status page from reaching your inbox.

    We apologize for any inconvenience this may cause.If you have any questions or concerns, please do not hesitate to contact Shipwire Customer Care at customercare@shipwire.com. Thank you for your understanding and continued support.

    www.shipwire.com
    Sat 11
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    Change to Shipwire Status page on August 1, 2024
    Started 25 Jul 2024 20:14:35 (6 months ago), still ongoing
    Incident without Impact
    Identified
    Beta
    Dashboard
    Merchant Application
    Search
    www.shipwire.com
    More...

    We are writing to inform you of an upcoming change to the Shipwire Statuspage that we use in order to inform customers of outages or upcoming maintenance. On August 1, 2024, we will be migrating from Statuspage.io (https://status.shipwire.com/) to our new Staytus page.

    Once the migration has finished, we will be sending out a welcome message from the new Status page. There will be no downtime or service interruption of the Shipwire platform as a result of this migration. The URL; https://status.shipwire.com/, will remain the same as well. To ensure you continue to receive important alerts, please check your email filters and make sure they do not prevent emails from Status page from reaching your inbox.

    We apologize for any inconvenience this may cause.If you have any questions or concerns, please do not hesitate to contact Shipwire Customer Care at customercare@shipwire.com. Thank you for your understanding and continued support.

    Business Reports
    Sat 11
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    now
    Change to Shipwire Status page on August 1, 2024
    Started 25 Jul 2024 20:14:35 (6 months ago), still ongoing
    Incident without Impact
    Identified
    Beta
    Dashboard
    Merchant Application
    Search
    www.shipwire.com
    More...

    We are writing to inform you of an upcoming change to the Shipwire Statuspage that we use in order to inform customers of outages or upcoming maintenance. On August 1, 2024, we will be migrating from Statuspage.io (https://status.shipwire.com/) to our new Staytus page.

    Once the migration has finished, we will be sending out a welcome message from the new Status page. There will be no downtime or service interruption of the Shipwire platform as a result of this migration. The URL; https://status.shipwire.com/, will remain the same as well. To ensure you continue to receive important alerts, please check your email filters and make sure they do not prevent emails from Status page from reaching your inbox.

    We apologize for any inconvenience this may cause.If you have any questions or concerns, please do not hesitate to contact Shipwire Customer Care at customercare@shipwire.com. Thank you for your understanding and continued support.

    Shipwire, A CEVA Logistics Company Warehouses

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    Rancho Cucamonga
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    Mira Loma, CA
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    Carrollton, TX
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    Millington, TN
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    Carol Stream, IL
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    New Lenox, IL
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    Lancaster, PA
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    Jonestown, PA
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    Tilburg, NLD
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    Laughton-Lewes, GBR
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    Shenzhen, CHN
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    Mississauga, CAN
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    Richmond, CAN
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    Eastern Creek, AUS
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    Hermosa, CA
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    Daventry, GBR
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    Waalwijk, NLD
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    GLS Carrier Rate Increase out of Waalwijk, NL
    Started 4 Jul 2024 05:04:44 (7 months ago), still ongoing
    Incident without Impact
    Monitoring
    GLS (Netherlands)
    Waalwijk, NLD

    Dear valued customer,

    Please note that effective August 1, 2024, a carrier General Rate Increase (GRI) of 3% will apply to all parcels shipped via the GLS carrier service out of our WaalWijk facility in the Netherlands. If you have any questions concerning this GRI, please contact your account manager or the Customer Care Team at cscl-shipwire@cevalogistics.com for assistance.

    Thank you for your continued partnership.

    Reno, NV
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    Rialto, CA
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    Grossbeeren, DE
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    Miami, FL
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    Monroe, NJ
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    Harrisburg, PA
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    Fontana, CA
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    Ontario
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    Kemps Creek, AU
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    McDonough
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    Atlanta
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    Ohio
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    Boras
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    Perth Amboy
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    North Carolina
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    Perris, CA
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    JD Atlanta
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    JD Houston
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    JD Piscataway
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    Shipwire, A CEVA Logistics Company Connectors

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    Shipwire Shopify App
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    Shipwire, A CEVA Logistics Company Alternatives

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    PostNL | Create normal shipment
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    Issue with special characters for shipments to non-NL countries.
    Started 23 Aug 2024 09:29:54 (5 months ago), still ongoing
    Major Incident
    Identified
    PostNL | Create normal shipment

    Currently there is an issue with non common special characters when downloading labels for shipments to non-NL countries. In case you'll receive an error, please replace those special characters with 'regular' characters.

    See all
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    Stamps.com Online (Printing Postage Using a Web Browser)

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    USPS Service to Canada Resumes 1/6/25
    Started 28 Nov 2024 00:54:26 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    Stamps.com Online (Printing Postage Using a Web Browser)
    Stamps.com Software (Printing Postage Using our Windows Application)
    Stamps.com API (SWS/Web Services)

    Effective Monday, January 6, 2025, USPS will resume full service to Canada and begin accepting mail and packages again. Starting Monday, January 6, 2025, you can create and print USPS labels destined for Canada using your Stamps account. Please note that due to the recent CUPW strike and accumulated backlog, shipments may experience delays.

    Effective Monday, January 6, 2025, GlobalPost has resumed full service to Canada, including P.O. Boxes and previously restricted postal codes, and is now accepting mail and packages again for these destinations.

    Stamps.com Software (Printing Postage Using our Windows Application)

    Sat 11
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    USPS Service to Canada Resumes 1/6/25
    Started 28 Nov 2024 00:54:26 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    Stamps.com Online (Printing Postage Using a Web Browser)
    Stamps.com Software (Printing Postage Using our Windows Application)
    Stamps.com API (SWS/Web Services)

    Effective Monday, January 6, 2025, USPS will resume full service to Canada and begin accepting mail and packages again. Starting Monday, January 6, 2025, you can create and print USPS labels destined for Canada using your Stamps account. Please note that due to the recent CUPW strike and accumulated backlog, shipments may experience delays.

    Effective Monday, January 6, 2025, GlobalPost has resumed full service to Canada, including P.O. Boxes and previously restricted postal codes, and is now accepting mail and packages again for these destinations.

    See all
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    Web Application and API
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    Intermittent Issue with Rates & Address Validation
    Started 2 Dec 2024 21:07:58 (2 months ago), still ongoing
    Major Incident
    Monitoring
    Web Application and API
    Shipments and Postage

    We are investigating an intermittent issue affecting the ability to provide postage for USPS First Class & USPS International postage, display postage rates and validate addresses. We will provide updates as they become available.

    Problème intermittent avec la validation des taux et des addresses

    Nous enquêtons sur un problème intermittent qui affecte la capacité à affranchir les envois USPS First Class et USPS International, à afficher les tarifs d'affranchissement et à valider les adresses. Nous fournirons des mises à jour dès qu'elles seront disponibles.

    Shipments and Postage
    Sat 11
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    Intermittent Issue with Rates & Address Validation
    Started 2 Dec 2024 21:07:58 (2 months ago), still ongoing
    Major Incident
    Monitoring
    Web Application and API
    Shipments and Postage

    We are investigating an intermittent issue affecting the ability to provide postage for USPS First Class & USPS International postage, display postage rates and validate addresses. We will provide updates as they become available.

    Problème intermittent avec la validation des taux et des addresses

    Nous enquêtons sur un problème intermittent qui affecte la capacité à affranchir les envois USPS First Class et USPS International, à afficher les tarifs d'affranchissement et à valider les adresses. Nous fournirons des mises à jour dès qu'elles seront disponibles.

    See all
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    now

    AfterShip Tracking Couriers Tracking System

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    [Royal Mail] is partially unavailable
    Started 8 Aug 2024 12:45:48 (5 months ago), still ongoing
    Major Incident
    Investigating
    Couriers Tracking System

    We have been facing issues while getting the tracking updates for the carrier Royal Mail, affecting only a few tracking numbers.

    Our team is in touch with the carrier to fix it on priority. We will keep you informed of any progress.

    Royal mail is currently partially unavailable
    Started 16 Jan 2025 12:30:54 (2 days ago), still ongoing
    Major Incident
    Investigating
    Couriers Tracking System

    Royal mail is currently partially unavailable

    See all
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