Matillion Services status is Operational

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Matillion Services Hub

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Designer
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Pipeline Execution
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Pipeline Execution
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Netsuite Suiteanalytics Component- Oauth fails with error
Started 6 Mar 2025 16:48:16 (3 months ago), still ongoing
Minor Incident
Identified
Designer
Designer
Pipeline Execution
Pipeline Execution

Unable to retrieve Data Selection options: Unable to fetch parameter options for parameter: Data Selection, details: Could not retrieve Access Token. Status code: 400, Response: {"error":"invalid_client"}

A workaround is to temporarily switch from OAuth to Basic authentication.

Recently Resolved Incidents

Hub is down
Started 13 Jun 2025 08:04:38 (6 days ago), resolved 13 Jun 2025 08:24:32 (6 days ago)
Critical Incident
Resolved
Hub

We are aware of an issue where customers are unable to select their account when logging in or when trying to switch between accounts. Direct links to an account are still operational, and all scheduled pipelines are unaffected.

Matillion Services Outage Survival Guide

A step-by-step guide to help you survive a Matillion Services outage
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    Matillion Services Components

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    Matillion Services Hub

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    Hub is down
    Started 13 Jun 2025 08:04:38 (6 days ago), resolved 13 Jun 2025 08:24:32 (6 days ago)
    Critical Incident
    Resolved
    Hub

    We are aware of an issue where customers are unable to select their account when logging in or when trying to switch between accounts. Direct links to an account are still operational, and all scheduled pipelines are unaffected.

    Matillion Services Pipeline Observability

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    Matillion Services US Region

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    Agent Manager
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    Agents
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    Designer
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    Netsuite Suiteanalytics Component- Oauth fails with error
    Started 6 Mar 2025 16:48:16 (3 months ago), still ongoing
    Minor Incident
    Identified
    Designer
    Designer
    Pipeline Execution
    Pipeline Execution

    Unable to retrieve Data Selection options: Unable to fetch parameter options for parameter: Data Selection, details: Could not retrieve Access Token. Status code: 400, Response: {"error":"invalid_client"}

    A workaround is to temporarily switch from OAuth to Basic authentication.

    Scheduler
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    Pipeline Execution
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    Netsuite Suiteanalytics Component- Oauth fails with error
    Started 6 Mar 2025 16:48:16 (3 months ago), still ongoing
    Minor Incident
    Identified
    Designer
    Designer
    Pipeline Execution
    Pipeline Execution

    Unable to retrieve Data Selection options: Unable to fetch parameter options for parameter: Data Selection, details: Could not retrieve Access Token. Status code: 400, Response: {"error":"invalid_client"}

    A workaround is to temporarily switch from OAuth to Basic authentication.

    Custom Connectors
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    Data Loader Batch Pipelines
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    Data Loader CDC Pipelines
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    Data Loader Web Application
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    Matillion Services EU Region

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    Agent Manager
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    Agents
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    Designer
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    Netsuite Suiteanalytics Component- Oauth fails with error
    Started 6 Mar 2025 16:48:16 (3 months ago), still ongoing
    Minor Incident
    Identified
    Designer
    Designer
    Pipeline Execution
    Pipeline Execution

    Unable to retrieve Data Selection options: Unable to fetch parameter options for parameter: Data Selection, details: Could not retrieve Access Token. Status code: 400, Response: {"error":"invalid_client"}

    A workaround is to temporarily switch from OAuth to Basic authentication.

    Pipeline Execution
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    Netsuite Suiteanalytics Component- Oauth fails with error
    Started 6 Mar 2025 16:48:16 (3 months ago), still ongoing
    Minor Incident
    Identified
    Designer
    Designer
    Pipeline Execution
    Pipeline Execution

    Unable to retrieve Data Selection options: Unable to fetch parameter options for parameter: Data Selection, details: Could not retrieve Access Token. Status code: 400, Response: {"error":"invalid_client"}

    A workaround is to temporarily switch from OAuth to Basic authentication.

    Custom Connectors
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    Data Loader Batch Pipelines
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    now
    Data Loader CDC Pipelines
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    now
    Data Loader Web Application
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    Scheduler
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