Pitney Bowes status is Operational

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now
ShipAccel USA
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now
Create Label
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Get Rates
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now
Merchant Portal
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FedEX
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UPS
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Shipping API - Incident Quick Close
Started 19 Apr 2025 03:27:07 (3 days ago), resolved 19 Apr 2025 03:27:07 (3 days ago)
Incident without Impact
Resolved
Create Label
Get Rates

For a brief time today, Pitney Bowes Expedited Delivery Services experienced a disruption in service. The issue was resolved very quickly and all Shipping APIs are performing normally at this time.

UPS Service Disruption Observed for RateShipment.
Started 18 Apr 2025 11:35:34 (3 days ago), resolved 18 Apr 2025 11:44:35 (3 days ago)
Major Incident
Resolved
UPS

Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

UPS Service Disruption Observed for RateShipment.
Started 18 Apr 2025 11:24:35 (3 days ago), resolved 18 Apr 2025 11:33:38 (3 days ago)
Major Incident
Resolved
UPS

Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

FedEx Service Disruption Observed for RateShipment.
Started 18 Apr 2025 01:27:35 (4 days ago), resolved 18 Apr 2025 01:36:36 (4 days ago)
Major Incident
Resolved
FedEX

Failures are being observed for FedEx carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

FedEx Service Disruption Observed for RateShipment.
Started 18 Apr 2025 01:17:37 (4 days ago), resolved 18 Apr 2025 01:26:35 (4 days ago)
Major Incident
Resolved
FedEX

Failures are being observed for FedEx carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

UPS Service Disruption Observed for RateShipment.
Started 17 Apr 2025 15:26:23 (4 days ago), resolved 17 Apr 2025 15:35:23 (4 days ago)
Critical Incident
Resolved
UPS

Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

UPS Service Disruption Observed for RateShipment.
Started 17 Apr 2025 15:09:23 (4 days ago), resolved 17 Apr 2025 15:18:28 (4 days ago)
Critical Incident
Resolved
UPS

Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

UPS Service Disruption Observed for RateShipment.
Started 17 Apr 2025 11:44:22 (4 days ago), resolved 17 Apr 2025 11:53:23 (4 days ago)
Major Incident
Resolved
UPS

Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Shipping API - Incident Quick Close
Started 17 Apr 2025 10:53:18 (4 days ago), resolved 17 Apr 2025 10:53:18 (4 days ago)
Incident without Impact
Resolved
Create Label

For a brief time today, Pitney Bowes Expedited Delivery Services experienced a disruption in service. The issue was resolved very quickly and all Shipping APIs are performing normally at this time.

FedEx Service Disruption Observed for RateShipment.
Started 17 Apr 2025 08:48:42 (4 days ago), resolved 17 Apr 2025 08:57:41 (4 days ago)
Major Incident
Resolved
FedEX

Failures are being observed for FedEx carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

UPS Service Disruption Observed for RateShipment.
Started 17 Apr 2025 00:36:41 (5 days ago), resolved 17 Apr 2025 00:46:42 (5 days ago)
Major Incident
Resolved
UPS

Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

FedEx Service Disruption Observed for RateShipment.
Started 16 Apr 2025 23:31:43 (5 days ago), resolved 16 Apr 2025 23:44:42 (5 days ago)
Major Incident
Resolved
FedEX

Failures are being observed for FedEx carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

UPS Service Disruption Observed for CreateShipment.
Started 16 Apr 2025 17:13:41 (5 days ago), resolved 16 Apr 2025 17:32:47 (5 days ago)
Critical Incident
Resolved
UPS

Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

UPS Service Disruption Observed for v2/shipments/multipiece/rate.
Started 16 Apr 2025 16:21:41 (5 days ago), resolved 16 Apr 2025 16:30:43 (5 days ago)
Critical Incident
Resolved
UPS

Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

UPS Service Disruption Observed for RateShipment.
Started 16 Apr 2025 15:38:41 (5 days ago), resolved 16 Apr 2025 15:44:41 (5 days ago)
Major Incident
Resolved
UPS

Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

UPS Service Disruption Observed for RateShipment.
Started 16 Apr 2025 14:43:41 (5 days ago), resolved 16 Apr 2025 14:52:43 (5 days ago)
Major Incident
Resolved
UPS

Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Merchant Portal - Incident - Initial Notification
Started 16 Apr 2025 09:09:50 (5 days ago), resolved 16 Apr 2025 10:10:05 (5 days ago)
Major Incident
Resolved
Merchant Portal

We are currently experiencing technical issues with our PB Expedited Merchant Portal on the Production environment that may prevent you from using all features of the Expedited Delivery Services.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation. We will send you an update as quickly as possible.

UPS Service Disruption Observed for CreateShipment.
Started 16 Apr 2025 06:26:13 (6 days ago), resolved 16 Apr 2025 06:35:15 (6 days ago)
Critical Incident
Resolved
UPS

Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

UPS Service Disruption Observed for RateShipment.
Started 16 Apr 2025 00:25:14 (6 days ago), resolved 16 Apr 2025 00:34:14 (6 days ago)
Major Incident
Resolved
UPS

Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

UPS Service Disruption Observed for RateShipment.
Started 15 Apr 2025 22:31:16 (6 days ago), resolved 15 Apr 2025 22:38:12 (6 days ago)
Major Incident
Resolved
UPS

Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

UPS Service Disruption Observed for v2/shipments/multipiece/rate.
Started 15 Apr 2025 19:37:04 (6 days ago), resolved 15 Apr 2025 19:47:06 (6 days ago)
Critical Incident
Resolved
UPS

Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

UPS Service Disruption Observed for v2/shipments/multipiece/rate.
Started 15 Apr 2025 19:24:05 (6 days ago), resolved 15 Apr 2025 19:33:04 (6 days ago)
Critical Incident
Resolved
UPS

Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Service Disruption observed for ShipAccel Application for USA region
Started 15 Apr 2025 16:59:30 (6 days ago), resolved 15 Apr 2025 17:27:09 (6 days ago)
Critical Incident
Resolved
ShipAccel USA

We are currently experiencing technical issues with our ShipAccel for USA region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

Pitney Bowes Outage Survival Guide

A step-by-step guide to help you survive a Pitney Bowes outage
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    Pitney Bowes Components

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    Pitney Bowes Shipping

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    PitneyShip & PitneyShip Pro USA
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    PitneyShip Pro Canada
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    PitneyShip & PitneyShip Pro Europe
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    PitneyShip Pro UK
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    PitneyShip Enterprise USA
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    PitneyShip Enterprise Europe
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    ShipAccel USA
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    Service Disruption observed for ShipAccel Application for USA region
    Started 15 Apr 2025 16:59:30 (6 days ago), resolved 15 Apr 2025 17:27:09 (6 days ago)
    Critical Incident
    Resolved
    ShipAccel USA

    We are currently experiencing technical issues with our ShipAccel for USA region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

    Pitney Bowes PitneyTrack & Lockers

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    PitneyTrack USA
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    PitneyTrack Canada
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    PitneyTrack Europe
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    PitneyTrack UK
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    PitneyTrack ANZ
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    ParcelPoint USA
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    ParcelPoint Canada
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    Pitney Bowes PitneyAnalytics

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    PitneyAnalytics USA
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    PitneyAnalytics Canada
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    Pitney Bowes FedRAMP

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    PitneyShip & PitneyShip Pro
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    PitneyTrack
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    ParcelPoint
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    PitneyAnalytics
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    Pitney Bowes Shipping360 APIs

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    Shipment
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    Address
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    Carrier Account
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    Manifest
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    now
    Multipiece APIs
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    Payment
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    Pickups
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    Print
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    Shipment By Rate Shop
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    Tracking
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    Batch
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    Cost Account Management
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    Location
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    Pitney Bowes Ecommerce Connectors

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    Shopify
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    Amazon
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    Wix
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    Magento
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    WooCommerce
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    Ebay
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    Etsy
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    Mirakl/Macys
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    BigCommerce
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    MSDynamics
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    NetSuite
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    QuickBooks
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    TikTok
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    Pitney Bowes Pharma Connectors

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    McKesson
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    EPIC
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    Pitney Bowes SendPro Enterprise

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    Pitney Bowes Smart Access Management

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    Smart Access Management (SAM) ANZ
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    Smart Access Management (SAM) UK
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    Pitney Bowes Client Connect

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    client.pitneybowes.com
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    Pitney Bowes Consumer Connect

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    Tracking
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    Notifications
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    Returns
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    The Publisher
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    Consumer Connect Application
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    Pitney Bowes eCommerce APIs (Shipping APIs)

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    Address Validation
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    Carrier Info
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    Create Label
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    now
    Shipping API - Incident Quick Close
    Started 17 Apr 2025 10:53:18 (4 days ago), resolved 17 Apr 2025 10:53:18 (4 days ago)
    Incident without Impact
    Resolved
    Create Label

    For a brief time today, Pitney Bowes Expedited Delivery Services experienced a disruption in service. The issue was resolved very quickly and all Shipping APIs are performing normally at this time.

    Shipping API - Incident Quick Close
    Started 19 Apr 2025 03:27:07 (3 days ago), resolved 19 Apr 2025 03:27:07 (3 days ago)
    Incident without Impact
    Resolved
    Create Label
    Get Rates

    For a brief time today, Pitney Bowes Expedited Delivery Services experienced a disruption in service. The issue was resolved very quickly and all Shipping APIs are performing normally at this time.

    Create Manifest
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    SFTP - File Downloads
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    Get Rates
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    Shipping API - Incident Quick Close
    Started 19 Apr 2025 03:27:07 (3 days ago), resolved 19 Apr 2025 03:27:07 (3 days ago)
    Incident without Impact
    Resolved
    Create Label
    Get Rates

    For a brief time today, Pitney Bowes Expedited Delivery Services experienced a disruption in service. The issue was resolved very quickly and all Shipping APIs are performing normally at this time.

    Merchant Portal
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    Merchant Portal - Incident - Initial Notification
    Started 16 Apr 2025 09:09:50 (5 days ago), resolved 16 Apr 2025 10:10:05 (5 days ago)
    Major Incident
    Resolved
    Merchant Portal

    We are currently experiencing technical issues with our PB Expedited Merchant Portal on the Production environment that may prevent you from using all features of the Expedited Delivery Services.

    Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation. We will send you an update as quickly as possible.

    Pickups
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    Register Merchant
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    Retrieve HS Codes
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    Shopping Cart Quotes
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    Tracking
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    Transaction Reports
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    Pitney Bowes eCommerce APIs (Shipping APIs) - Sandbox

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    Address Validation
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    Carrier Info
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    now
    Create Label
    Mon 14
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    Create Manifest
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    now
    SFTP - File Downloads
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    Get Rates
    Mon 14
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    Merchant Portal
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    Sun 20
    now
    Pickups
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    Sun 20
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    Register Merchant
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    Sun 20
    now
    Retrieve HS Codes
    Mon 14
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    now
    Shopping Cart Quotes
    Mon 14
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    now
    Tracking
    Mon 14
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    Transaction Reports
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    Pitney Bowes Developer Portal

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    Developer Portal
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    Pitney Bowes Carriers

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    Addison Lee
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    AMS
    Mon 14
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    Aramex
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    Australia Post
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    Bluedart
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    DHL eCommerce
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    DHL Express
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    DRAGONFLY
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    FedEX
    Mon 14
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    FedEx Service Disruption Observed for RateShipment.
    Started 16 Apr 2025 23:31:43 (5 days ago), resolved 16 Apr 2025 23:44:42 (5 days ago)
    Major Incident
    Resolved
    FedEX

    Failures are being observed for FedEx carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

    FedEx Service Disruption Observed for RateShipment.
    Started 17 Apr 2025 08:48:42 (4 days ago), resolved 17 Apr 2025 08:57:41 (4 days ago)
    Major Incident
    Resolved
    FedEX

    Failures are being observed for FedEx carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

    FedEx Service Disruption Observed for RateShipment.
    Started 18 Apr 2025 01:17:37 (4 days ago), resolved 18 Apr 2025 01:26:35 (4 days ago)
    Major Incident
    Resolved
    FedEX

    Failures are being observed for FedEx carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

    FedEx Service Disruption Observed for RateShipment.
    Started 18 Apr 2025 01:27:35 (4 days ago), resolved 18 Apr 2025 01:36:36 (4 days ago)
    Major Incident
    Resolved
    FedEX

    Failures are being observed for FedEx carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

    GLS
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    ICS
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    INTELCOM
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    Japan Post
    Mon 14
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    Lasership
    Mon 14
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    Loomis
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    ONTIME
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    Ontrack
    Mon 14
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    Royal Mail
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    Rx2Go
    Mon 14
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    SDD Express
    Mon 14
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    Sendle
    Mon 14
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    Spee-Dee
    Mon 14
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    Spring GDS
    Mon 14
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    Supreme Systems
    Mon 14
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    Supreme Systems (Powered by DataTrac)
    Mon 14
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    TFORCE
    Mon 14
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    Uniuni
    Mon 14
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    UPS
    Mon 14
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    now
    UPS Service Disruption Observed for v2/shipments/multipiece/rate.
    Started 15 Apr 2025 19:37:04 (6 days ago), resolved 15 Apr 2025 19:47:06 (6 days ago)
    Critical Incident
    Resolved
    UPS

    Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

    UPS Service Disruption Observed for v2/shipments/multipiece/rate.
    Started 15 Apr 2025 19:24:05 (6 days ago), resolved 15 Apr 2025 19:33:04 (6 days ago)
    Critical Incident
    Resolved
    UPS

    Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

    UPS Service Disruption Observed for RateShipment.
    Started 15 Apr 2025 22:31:16 (6 days ago), resolved 15 Apr 2025 22:38:12 (6 days ago)
    Major Incident
    Resolved
    UPS

    Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

    UPS Service Disruption Observed for CreateShipment.
    Started 16 Apr 2025 06:26:13 (6 days ago), resolved 16 Apr 2025 06:35:15 (6 days ago)
    Critical Incident
    Resolved
    UPS

    Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

    UPS Service Disruption Observed for RateShipment.
    Started 16 Apr 2025 00:25:14 (6 days ago), resolved 16 Apr 2025 00:34:14 (6 days ago)
    Major Incident
    Resolved
    UPS

    Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

    UPS Service Disruption Observed for RateShipment.
    Started 16 Apr 2025 14:43:41 (5 days ago), resolved 16 Apr 2025 14:52:43 (5 days ago)
    Major Incident
    Resolved
    UPS

    Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

    UPS Service Disruption Observed for RateShipment.
    Started 16 Apr 2025 15:38:41 (5 days ago), resolved 16 Apr 2025 15:44:41 (5 days ago)
    Major Incident
    Resolved
    UPS

    Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

    UPS Service Disruption Observed for v2/shipments/multipiece/rate.
    Started 16 Apr 2025 16:21:41 (5 days ago), resolved 16 Apr 2025 16:30:43 (5 days ago)
    Critical Incident
    Resolved
    UPS

    Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

    UPS Service Disruption Observed for CreateShipment.
    Started 16 Apr 2025 17:13:41 (5 days ago), resolved 16 Apr 2025 17:32:47 (5 days ago)
    Critical Incident
    Resolved
    UPS

    Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

    UPS Service Disruption Observed for RateShipment.
    Started 17 Apr 2025 00:36:41 (5 days ago), resolved 17 Apr 2025 00:46:42 (5 days ago)
    Major Incident
    Resolved
    UPS

    Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

    UPS Service Disruption Observed for RateShipment.
    Started 17 Apr 2025 11:44:22 (4 days ago), resolved 17 Apr 2025 11:53:23 (4 days ago)
    Major Incident
    Resolved
    UPS

    Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

    UPS Service Disruption Observed for RateShipment.
    Started 17 Apr 2025 15:09:23 (4 days ago), resolved 17 Apr 2025 15:18:28 (4 days ago)
    Critical Incident
    Resolved
    UPS

    Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

    UPS Service Disruption Observed for RateShipment.
    Started 17 Apr 2025 15:26:23 (4 days ago), resolved 17 Apr 2025 15:35:23 (4 days ago)
    Critical Incident
    Resolved
    UPS

    Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

    UPS Service Disruption Observed for RateShipment.
    Started 18 Apr 2025 11:24:35 (3 days ago), resolved 18 Apr 2025 11:33:38 (3 days ago)
    Major Incident
    Resolved
    UPS

    Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

    UPS Service Disruption Observed for RateShipment.
    Started 18 Apr 2025 11:35:34 (3 days ago), resolved 18 Apr 2025 11:44:35 (3 days ago)
    Major Incident
    Resolved
    UPS

    Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

    USPS
    Mon 14
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    Yodel
    Mon 14
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    now