Extensiv status is Operational

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3PL Warehouse Manager
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SmartPack
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Small Parcel Suite
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SmartScan
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Integration Manager by Extensiv
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Order Manager by Extensiv
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Warehouse Manager by Extensiv
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Gateway Errors across products
Started 15 Nov 2024 20:49:56 (6 days ago), resolved 16 Nov 2024 01:07:10 (5 days ago)
Major Incident
Resolved
3PL Warehouse Manager
SmartPack
Small Parcel Suite
SmartScan
Integration Manager by Extensiv
More...

We are currently experiencing a service disruption with Extensiv Products.

Our team is currently working to restore the service. All users may be affected. We apologize for any inconvenience.

We will send an additional update in the next 30 minutes.

"Unable to process request" Errors within Order Management
Started 14 Nov 2024 22:26:31 (6 days ago), resolved 15 Nov 2024 14:50:15 (6 days ago)
Major Incident
Resolved
Order Manager by Extensiv

We are currently investigating an issue impacting Order Management. Users are getting "unable to process request" errors when doing different actions within the application.

We apologize for any inconvenience. We will send an additional update in 30 minutes.

Extensiv Outage Survival Guide

A step-by-step guide to help you survive a Extensiv outage
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    Extensiv Components

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    Extensiv Platform

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    3PL Warehouse Manager
    Thu 14
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    Gateway Errors across products
    Started 15 Nov 2024 20:49:56 (6 days ago), resolved 16 Nov 2024 01:07:10 (5 days ago)
    Major Incident
    Resolved
    3PL Warehouse Manager
    SmartPack
    Small Parcel Suite
    SmartScan
    Integration Manager by Extensiv
    More...

    We are currently experiencing a service disruption with Extensiv Products.

    Our team is currently working to restore the service. All users may be affected. We apologize for any inconvenience.

    We will send an additional update in the next 30 minutes.

    SmartPack
    Thu 14
    Fri 15
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    now
    Gateway Errors across products
    Started 15 Nov 2024 20:49:56 (6 days ago), resolved 16 Nov 2024 01:07:10 (5 days ago)
    Major Incident
    Resolved
    3PL Warehouse Manager
    SmartPack
    Small Parcel Suite
    SmartScan
    Integration Manager by Extensiv
    More...

    We are currently experiencing a service disruption with Extensiv Products.

    Our team is currently working to restore the service. All users may be affected. We apologize for any inconvenience.

    We will send an additional update in the next 30 minutes.

    Small Parcel Suite
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    now
    Gateway Errors across products
    Started 15 Nov 2024 20:49:56 (6 days ago), resolved 16 Nov 2024 01:07:10 (5 days ago)
    Major Incident
    Resolved
    3PL Warehouse Manager
    SmartPack
    Small Parcel Suite
    SmartScan
    Integration Manager by Extensiv
    More...

    We are currently experiencing a service disruption with Extensiv Products.

    Our team is currently working to restore the service. All users may be affected. We apologize for any inconvenience.

    We will send an additional update in the next 30 minutes.

    SmartScan
    Thu 14
    Fri 15
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    Wed 20
    now
    Gateway Errors across products
    Started 15 Nov 2024 20:49:56 (6 days ago), resolved 16 Nov 2024 01:07:10 (5 days ago)
    Major Incident
    Resolved
    3PL Warehouse Manager
    SmartPack
    Small Parcel Suite
    SmartScan
    Integration Manager by Extensiv
    More...

    We are currently experiencing a service disruption with Extensiv Products.

    Our team is currently working to restore the service. All users may be affected. We apologize for any inconvenience.

    We will send an additional update in the next 30 minutes.

    Integration Manager by Extensiv
    Thu 14
    Fri 15
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    Wed 20
    now
    Gateway Errors across products
    Started 15 Nov 2024 20:49:56 (6 days ago), resolved 16 Nov 2024 01:07:10 (5 days ago)
    Major Incident
    Resolved
    3PL Warehouse Manager
    SmartPack
    Small Parcel Suite
    SmartScan
    Integration Manager by Extensiv
    More...

    We are currently experiencing a service disruption with Extensiv Products.

    Our team is currently working to restore the service. All users may be affected. We apologize for any inconvenience.

    We will send an additional update in the next 30 minutes.

    Order Manager by Extensiv
    Thu 14
    Fri 15
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    Tue 19
    Wed 20
    now
    "Unable to process request" Errors within Order Management
    Started 14 Nov 2024 22:26:31 (6 days ago), resolved 15 Nov 2024 14:50:15 (6 days ago)
    Major Incident
    Resolved
    Order Manager by Extensiv

    We are currently investigating an issue impacting Order Management. Users are getting "unable to process request" errors when doing different actions within the application.

    We apologize for any inconvenience. We will send an additional update in 30 minutes.

    Gateway Errors across products
    Started 15 Nov 2024 20:49:56 (6 days ago), resolved 16 Nov 2024 01:07:10 (5 days ago)
    Major Incident
    Resolved
    3PL Warehouse Manager
    SmartPack
    Small Parcel Suite
    SmartScan
    Integration Manager by Extensiv
    More...

    We are currently experiencing a service disruption with Extensiv Products.

    Our team is currently working to restore the service. All users may be affected. We apologize for any inconvenience.

    We will send an additional update in the next 30 minutes.

    Warehouse Manager by Extensiv
    Thu 14
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    now
    Gateway Errors across products
    Started 15 Nov 2024 20:49:56 (6 days ago), resolved 16 Nov 2024 01:07:10 (5 days ago)
    Major Incident
    Resolved
    3PL Warehouse Manager
    SmartPack
    Small Parcel Suite
    SmartScan
    Integration Manager by Extensiv
    More...

    We are currently experiencing a service disruption with Extensiv Products.

    Our team is currently working to restore the service. All users may be affected. We apologize for any inconvenience.

    We will send an additional update in the next 30 minutes.

    Extensiv Hub
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    Support Portal
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    Gateway Errors across products
    Started 15 Nov 2024 20:49:56 (6 days ago), resolved 16 Nov 2024 01:07:10 (5 days ago)
    Major Incident
    Resolved
    3PL Warehouse Manager
    SmartPack
    Small Parcel Suite
    SmartScan
    Integration Manager by Extensiv
    More...

    We are currently experiencing a service disruption with Extensiv Products.

    Our team is currently working to restore the service. All users may be affected. We apologize for any inconvenience.

    We will send an additional update in the next 30 minutes.

    Billing Manager
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    Gateway Errors across products
    Started 15 Nov 2024 20:49:56 (6 days ago), resolved 16 Nov 2024 01:07:10 (5 days ago)
    Major Incident
    Resolved
    3PL Warehouse Manager
    SmartPack
    Small Parcel Suite
    SmartScan
    Integration Manager by Extensiv
    More...

    We are currently experiencing a service disruption with Extensiv Products.

    Our team is currently working to restore the service. All users may be affected. We apologize for any inconvenience.

    We will send an additional update in the next 30 minutes.

    Extensiv Integrations

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    REST API
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    EDI
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    Extensiv Web Properties

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    Extensiv Help Center
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    Extensiv Alternatives

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