Shipwell status is Operational

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Shipments
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Events and Webhooks
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

System Latency
Started 14 May 2026 13:16:39 (4 days ago), resolved 14 May 2026 13:44:43 (4 days ago)
Major Incident
Resolved
Shipments

Hello Valued Customer,

Shipwell has identified a system latency. Our engineering team is actively investigating the issue and prioritizing a resolution.

We apologize for any inconvenience this may cause to your operations. Please know that we are closely monitoring the situation and will continue to provide timely updates as new information becomes available.

Sincerely, Shipwell Customer Support

Webhooks processing event failure
Started 13 May 2026 13:30:19 (5 days ago), resolved 13 May 2026 15:17:28 (5 days ago)
Major Incident
Resolved
Events and Webhooks

Hello Valued Customer,

Shipwell is experiencing issues processing events that are impacting our ability to send webhooks and receive updates from carriers. We have identified the root cause and are actively working to correct the issue.

We apologize for any inconvenience this may cause to your operations. Please know that we are closely monitoring the situation and will continue to provide timely updates as new information becomes available.

Sincerely, Shipwell Customer Support

Shipwell Outage Survival Guide

A step-by-step guide to help you survive a Shipwell outage
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    Shipwell Components

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    Shipwell TMS Services

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    now
    Core
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    Shipments
    Mon 11
    Tue 12
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    now
    System Latency
    Started 14 May 2026 13:16:39 (4 days ago), resolved 14 May 2026 13:44:43 (4 days ago)
    Major Incident
    Resolved
    Shipments

    Hello Valued Customer,

    Shipwell has identified a system latency. Our engineering team is actively investigating the issue and prioritizing a resolution.

    We apologize for any inconvenience this may cause to your operations. Please know that we are closely monitoring the situation and will continue to provide timely updates as new information becomes available.

    Sincerely, Shipwell Customer Support

    Customers
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    Carriers
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    Rating, Booking, and Tracking Service
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    Dock Scheduling
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    Load Optimization
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    Digital Documents
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    Freight Audit and Pay
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    Public Loadboard Service
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    EDI Interchange Service
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    Events and Webhooks
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    Webhooks processing event failure
    Started 13 May 2026 13:30:19 (5 days ago), resolved 13 May 2026 15:17:28 (5 days ago)
    Major Incident
    Resolved
    Events and Webhooks

    Hello Valued Customer,

    Shipwell is experiencing issues processing events that are impacting our ability to send webhooks and receive updates from carriers. We have identified the root cause and are actively working to correct the issue.

    We apologize for any inconvenience this may cause to your operations. Please know that we are closely monitoring the situation and will continue to provide timely updates as new information becomes available.

    Sincerely, Shipwell Customer Support

    User Authentication (OKTA)
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    Shipwell Collaboration and Communication

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    In App Messaging Service
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    Email Service
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    SMS Service
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    Stay ahead of Shipwell outages
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