SMB Solutions Cloud Services Pty Status: check for SMB Solutions Cloud Services Pty outages and issues

SMB Solutions Cloud Services Pty status is Operational

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SMB Solutions Cloud Services Pty Remote Desktop Services

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See all 24 SMB Solutions Cloud Services Pty components

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Active Incidents

No active incidents

Recently Resolved Incidents

RDP Session freezes then unfreezes after several seconds

Started 3 Jul 2025 00:45:52 (2 days ago), resolved 3 Jul 2025 02:21:09 (2 days ago)

Incident without Impact

Resolved

Remote Desktop Services

We are investigating a reported issue in our ANZ deployment of Remote Desktop Services where a number of users have reported their session freezing for several seconds then continuing to respond.

Users are not being disconnected however the issue is an annoyance vs an outage.

We are investigating the issue as we are not able to currently identify a root cause nor do we see anything in our infrastructure that could be causing this.

As soon as we have an update we will then update the status page

See all updates

SMB Solutions Cloud Services Pty Outage Survival Guide

A step-by-step guide to help you survive a SMB Solutions Cloud Services Pty outage

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SMB Solutions Cloud Services Pty Components

SMB Solutions Cloud Services Pty

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SMB Solutions Cloud Services Pty Access and Authentication Services

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Customer Access Portal

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Single Sign On

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Duo Core Authentication Service

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SMB Solutions Cloud Services Pty Connectivity and Internet Access

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Cloud Connectivity

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Australian Data Centre - Equinix SY4

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Australian Data Centre - Equinix SY3

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German Data Centre - Equinix MU2

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SMB Solutions Cloud Services Pty Customer Service and Contact Centre

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Customer Support Portal

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Help Desk Services

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SMB Solutions Cloud Services Pty Database Engines

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SQL Server Database Engines

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HANA Database Engines

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SMB Solutions Cloud Services Pty SAP Business One Services

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SAP Business One Mailer

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SAP Business One License Servers

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SAP Business One Integration Framework

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HANA Service Layer

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SAP Business One Alert Services

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SAP Business One Cloud Control Center

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SMB Solutions Cloud Services Pty Remote Desktop Services

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RDP Session freezes then unfreezes after several seconds

Started 3 Jul 2025 00:45:52 (2 days ago), resolved 3 Jul 2025 02:21:09 (2 days ago)

Incident without Impact

Resolved

Remote Desktop Services

We are investigating a reported issue in our ANZ deployment of Remote Desktop Services where a number of users have reported their session freezing for several seconds then continuing to respond.

Users are not being disconnected however the issue is an annoyance vs an outage.

We are investigating the issue as we are not able to currently identify a root cause nor do we see anything in our infrastructure that could be causing this.

As soon as we have an update we will then update the status page

See all updates

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