NetApp Cloud Services status is Partial Outage

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API
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NetApp Cloud Services Cloud Sync

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NetApp Cloud Services Cloud Volumes Service AWS US-East-1 (N. Virginia)

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Web Portal
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API
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NetApp Cloud Services Cloud Volumes Service AWS US-West-1 (N. California)

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Web Portal
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Active Incidents

No active incidents

Recently Resolved Incidents

Data Infrastructure Insights Observability - Metrics ingestion - Operational - (US)
Started 6 May 2025 22:04:47 (6 days ago), resolved 7 May 2025 07:21:24 (5 days ago)
Major Incident
Resolved
API

We are experiencing an outage in one of our services in the US region. Some customers may experience problems with their UI.

CVS GCP Planned Maintenance asia-northeast1 (Tokyo, Japan, APAC)
Started 2 Dec 2024 04:23:08 (5 months ago), resolved 6 May 2025 14:23:15 (6 days ago)
Minor Incident
Resolved
API
Storage Availability

Dear Customer,

This email is to inform you about upcoming scheduled maintenance on our infrastructure that may have a minor impact on the CVS service. The maintenance window is scheduled for:

Date: Dec 12, 2024 Start Time: 03:00 pm UTC Estimated Duration: 4 Hours

What to Expect:

During this maintenance window, you may experience the following:

Brief service interruptions: We're fixing our infrastructure to make sure the IP addressing is unique across the fleet. During the maintenance window, there will be no interruptions to your application access to data. You will experience an impact on the new volume provisioning functionality if you have an impending completion of deletion of the last volume in your account. In case your new application volume provisioning fails, you can retry the operation. We understand that any period of inactivity is not ideal, so we have intentionally scheduled this maintenance at a time when it will cause the least disruption. Our team will be working diligently to complete the maintenance quickly and efficiently.

Why We are Performing Maintenance:

We regularly perform infrastructure maintenance to:

  • Improve the performance and reliability of our services.
  • Implement new features and functionality.
  • Address any security vulnerabilities.

What You Can Do:

Plan ahead: If feasible, please arrange for any critical tasks that require new volume provisioning to be scheduled outside of the maintenance window.

NetApp Cloud Services Outage Survival Guide

A step-by-step guide to help you survive a NetApp Cloud Services outage
NaN%

    NetApp Cloud Services Components

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    NetApp Cloud Services Cloud Central

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    Cloud Central My Services UI
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    Cloud Central API
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    NetApp Cloud Services Data Infrastructure Insights - US 1

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    API
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    Data Infrastructure Insights Observability - Metrics ingestion - Operational - (US)
    Started 6 May 2025 22:04:47 (6 days ago), resolved 7 May 2025 07:21:24 (5 days ago)
    Major Incident
    Resolved
    API

    We are experiencing an outage in one of our services in the US region. Some customers may experience problems with their UI.

    UI
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    NetApp Cloud Services Data Infrastructure Insights - US 3

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    UI
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    NetApp Cloud Services Data Infrastructure Insights - EU 1

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    UI
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    NetApp Cloud Services Data Infrastructure Insights - APAC 1

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    UI
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    NetApp Cloud Services BlueXP

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    BlueXP UI
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    BlueXP API
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    NetApp Cloud Services Workload Factory

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    NetApp Cloud Services Cloud Sync

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    NetApp Cloud Services Cloud Tiering

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    NetApp Cloud Services CloudCheckr

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    NetApp Cloud Services Spot

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    NetApp Cloud Services Cloud Backup

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    CloudCheckr US Region
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    Spot UI
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    NetApp Cloud Services Cloud Backup for Apps

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    Spot API
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    CloudCheckr EU Region
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    NetApp Cloud Services Authentication API

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    CloudCheckr AU Region
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    Spot Website
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    NetApp Cloud Services Cloud Volumes Service GCP Us-East4 (Ashburn, Northern Virginia, USA)

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    CloudCheckr GOV Region
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    NetApp Cloud Services Spot PC

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    CloudCheckr Federal Region
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    Storage Availability
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    CloudCheckr CA Region
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    NetApp Cloud Services Cloud Volumes Service GCP Us-Central1 (Council Bluffs, Iowa, USA)

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    Storage Availability
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    NetApp Cloud Services Cloud Volumes Service GCP Us-West2 (Los Angeles, California, USA)

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    Storage Availability
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    NetApp Cloud Services Cloud Volumes Service AWS US-East-1 (N. Virginia)

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    Web Portal
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    NetApp Cloud Services Cloud Volumes Service GCP Northamerica-Northeast1 (Montréal, Québec, Canada)

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    Storage Availability
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    NetApp Cloud Services Cloud Volumes Service AWS US-West-1 (N. California)

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    NetApp Cloud Services Cloud Volumes Service GCP Europe-West2 (London, England, UK)

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    Web Portal
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    API
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    Storage Availability
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    NetApp Cloud Services Cloud Volumes Service GCP Europe-West3 (Frankfurt, Germany)

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    API
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    NetApp Cloud Services Cloud Volumes Service AWS AP-SouthEast-1 (Singapore)

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    Storage Availability
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    NetApp Cloud Services Cloud Volumes Service GCP Europe-West4 (Eemshaven, Netherlands)

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    Storage Availability
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    NetApp Cloud Services Astra

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    NetApp Cloud Services Cloud Volumes Service GCP Australia-Southeast1 (Sydney, Australia)

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    Astra UI
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    Storage Availability
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    NetApp Cloud Services Cloud Volumes Service GCP Southamerica-East1 (Osasco, São Paulo, Brazil, South America)

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    Storage Availability
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    NetApp Cloud Services Cloud Volumes Service GCP Europe-West1 (St. Ghislain, Belgium, Europe)

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    NetApp Cloud Services Cloud Volumes Service GCP Europe-North1 (Hamina, Finland, Europe)

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    NetApp Cloud Services Cloud Volumes Service GCP Us-West1 (The Dalles, Oregon, North America)

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    NetApp Cloud Services Cloud Volumes Service GCP Us-East1 (Moncks Corner, South Carolina, North America)

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    Storage Availability
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    NetApp Cloud Services Cloud Volumes Service GCP Asia-Southeast1 (Jurong West, Singapore, APAC)

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    Storage Availability
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    NetApp Cloud Services Cloud Volumes Service GCP Asia-East2 (Hong Kong, APAC)

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    Storage Availability
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    NetApp Cloud Services Cloud Volumes Service GCP Asia-Northeast3 (Seoul, South Korea, APAC)

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    Storage Availability
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    NetApp Cloud Services Cloud Volumes Service GCP Asia-Southeast2 (Jakarta, Indonesia, APAC)

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    Storage Availability
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    NetApp Cloud Services Cloud Volumes Service GCP Asia-Northeast1 (Tokyo, Japan, APAC)

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    CVS GCP Planned Maintenance asia-northeast1 (Tokyo, Japan, APAC)
    Started 2 Dec 2024 04:23:08 (5 months ago), resolved 6 May 2025 14:23:15 (6 days ago)
    Minor Incident
    Resolved
    API
    Storage Availability

    Dear Customer,

    This email is to inform you about upcoming scheduled maintenance on our infrastructure that may have a minor impact on the CVS service. The maintenance window is scheduled for:

    Date: Dec 12, 2024 Start Time: 03:00 pm UTC Estimated Duration: 4 Hours

    What to Expect:

    During this maintenance window, you may experience the following:

    Brief service interruptions: We're fixing our infrastructure to make sure the IP addressing is unique across the fleet. During the maintenance window, there will be no interruptions to your application access to data. You will experience an impact on the new volume provisioning functionality if you have an impending completion of deletion of the last volume in your account. In case your new application volume provisioning fails, you can retry the operation. We understand that any period of inactivity is not ideal, so we have intentionally scheduled this maintenance at a time when it will cause the least disruption. Our team will be working diligently to complete the maintenance quickly and efficiently.

    Why We are Performing Maintenance:

    We regularly perform infrastructure maintenance to:

    • Improve the performance and reliability of our services.
    • Implement new features and functionality.
    • Address any security vulnerabilities.

    What You Can Do:

    Plan ahead: If feasible, please arrange for any critical tasks that require new volume provisioning to be scheduled outside of the maintenance window.

    Storage Availability
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    now
    CVS GCP Planned Maintenance asia-northeast1 (Tokyo, Japan, APAC)
    Started 2 Dec 2024 04:23:08 (5 months ago), resolved 6 May 2025 14:23:15 (6 days ago)
    Minor Incident
    Resolved
    API
    Storage Availability

    Dear Customer,

    This email is to inform you about upcoming scheduled maintenance on our infrastructure that may have a minor impact on the CVS service. The maintenance window is scheduled for:

    Date: Dec 12, 2024 Start Time: 03:00 pm UTC Estimated Duration: 4 Hours

    What to Expect:

    During this maintenance window, you may experience the following:

    Brief service interruptions: We're fixing our infrastructure to make sure the IP addressing is unique across the fleet. During the maintenance window, there will be no interruptions to your application access to data. You will experience an impact on the new volume provisioning functionality if you have an impending completion of deletion of the last volume in your account. In case your new application volume provisioning fails, you can retry the operation. We understand that any period of inactivity is not ideal, so we have intentionally scheduled this maintenance at a time when it will cause the least disruption. Our team will be working diligently to complete the maintenance quickly and efficiently.

    Why We are Performing Maintenance:

    We regularly perform infrastructure maintenance to:

    • Improve the performance and reliability of our services.
    • Implement new features and functionality.
    • Address any security vulnerabilities.

    What You Can Do:

    Plan ahead: If feasible, please arrange for any critical tasks that require new volume provisioning to be scheduled outside of the maintenance window.

    NetApp Cloud Services Cloud Volumes Service GCP US-WEST 3 (Salt Lake City, Utah, North America)

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    Storage Availability
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    NetApp Cloud Services Cloud Volumes Service GCP Asia-South1 (Mumbai, India APAC)

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    NetApp Cloud Services Cloud Volumes Service GCP Asia-South2 (Delhi, India APAC)

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    NetApp Cloud Services Cloud Volumes Service GCP US-West4 (Las Vegas, Nevada, North America)

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    NetApp Cloud Services Cloud Volumes Service GCP Europe-West6 (Zurich, Switzerland, Europe)

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    NetApp Cloud Services Cloud Volumes Service GCP Europe-Central2 (Warsaw, Poland, Europe)

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    NetApp Cloud Services Cloud Volumes Service GCP Australia-Southeast2(Melbourne, Australia, APAC)

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    NetApp Cloud Services Cloud Volumes Service GCP Asia-Northeast2 (Osaka, Japan, APAC)

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    NetApp Cloud Services Cloud Volumes Service GCP Northamerica-Northeast2 (Toronto, Ontario, North America)

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    NetApp Cloud Services Cloud Volumes Service GCP US-West3 (Salt Lake City, Utah, North America)

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    Fri 9
    Sat 10
    Sun 11
    now
    API
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Storage Availability
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    NetApp Cloud Services Cloud Volumes Service GCP Europe-SouthWest1 (Madrid, Spain,Europe)

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    API
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Storage Availabilty
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    NetApp Cloud Services Cloud Volumes Service GCP Asia-East1 (Changhua County, Taiwan, APAC)

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    API
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Storage Availability
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    NetApp Cloud Services Cloud Volumes Service GCP me-central2 (Dammam, Saudi Arabia, Middle East)

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    API
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Storage
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    NetApp Cloud Services Storage Availability

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    NetApp Cloud Services Storage Availability

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    NetApp Cloud Services Web Portal

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    NetApp Cloud Services API

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    NetApp Cloud Services Storage Availability

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    NetApp Cloud Services Spot PC API

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    NetApp Cloud Services Spot PC ProxyAPI

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    NetApp Cloud Services Spot PC WebApp

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    NetApp Cloud Services Spot PC Deploy Microservice

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now