ControlUp status is Operational

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DEX - app.controlup.com - Platform Services
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VDI & DaaS - Login Services - Console
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VDI & DaaS - Login Services - Insights
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VDI & DaaS - Login Services
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DEX - app.controlup.com - Platform Services
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VDI & DaaS - Login Services - Console
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VDI & DaaS - Login Services - Insights
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

OTP codes not being received via email.
Started 5 Aug 2024 09:10:03 (6 months ago), still ongoing
Major Incident
Investigating
DEX - app.controlup.com - Platform Services
DEX - app.controlup.com - Platform Services
VDI & DaaS - Login Services - Console
VDI & DaaS - Login Services - Console
VDI & DaaS - Login Services - Insights
More...

We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

Recently Resolved Incidents

No recent incidents

ControlUp Outage Survival Guide

A step-by-step guide to help you survive a ControlUp outage
NaN%

    ControlUp Components

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    ControlUp EMEA

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    DEX - app.controlup.com - Audit Log Services
    Sat 11
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    now
    DEX - app.controlup.com - Platform Services
    Sat 11
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    now
    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (6 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    Physical Endpoint / Edge DX - Email Alert Service
    Sat 11
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    now
    Physical Endpoint / Edge DX - Global CDN
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    Physical Endpoint / Edge DX - Tenants
    Sat 11
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    Security Risk Management - Tenants
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    Synthetic Monitoring / Scoutbees - Alert Services
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    Synthetic Monitoring / Scoutbees - All Cloud Hives
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    Synthetic Monitoring / Scoutbees - All Custom Hives
    Sat 11
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    Synthetic Monitoring / Scoutbees - All Hives
    Sat 11
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    Synthetic Monitoring / Scoutbees - Daily Digest
    Sat 11
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    Synthetic Monitoring / Scoutbees - EUC Image Anomaly Detection
    Sat 11
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    Synthetic Monitoring / Scoutbees - Scoutbees Web Interface
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    Synthetic Monitoring / Scoutbees - Webhook Interface
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    now
    VDI & DaaS - Agent connection to Cloud
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    VDI & DaaS - Central Configuration
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    VDI & DaaS - Historical Data Flow to Database
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    VDI & DaaS - Insights - Export Reports
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    VDI & DaaS - Insights - Reports
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    VDI & DaaS - Insights - Scheduled Reports
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    VDI & DaaS - Login Services - Console
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    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (6 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    VDI & DaaS - Login Services - Insights
    Sat 11
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    now
    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (6 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    VDI & DaaS - Login Services
    Sat 11
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    now
    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (6 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    VDI & DaaS - Mobile App
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    VDI & DaaS - Public SBA or Community Scripts
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    VDI & DaaS - Cost Saving
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    VDI & DaaS - Legacy Reports
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    VDI & DaaS - Real Time Data
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    VDI & DaaS - Reports Data Delays
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    VDI & DaaS - Reports Export
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    VDI & DaaS - Reports not available
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    ControlUp US

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    DEX - app.controlup.com - Audit Log Services
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    DEX - app.controlup.com - Platform Services
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    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (6 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    Physical Endpoint / Edge DX - Email Alert Service
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    Physical Endpoint / Edge DX - Global CDN
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    Physical Endpoint / Edge DX - Tenants
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    now
    Security Risk Management - Tenants
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    Synthetic Monitoring / Scoutbees - Alert Services
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    now
    Synthetic Monitoring / Scoutbees - All Cloud Hives
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    Synthetic Monitoring / Scoutbees - All Custom Hives
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    now
    Synthetic Monitoring / Scoutbees - All Hives
    Sat 11
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    now
    Synthetic Monitoring / Scoutbees - Daily Digest
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    now
    Synthetic Monitoring / Scoutbees - EUC Image Anomaly Detection
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    now
    Synthetic Monitoring / Scoutbees - Scoutbees Web Interface
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    now
    Synthetic Monitoring / Scoutbees - Webhook Interface
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    now
    VDI & DaaS - Agent connection to Cloud
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    now
    VDI & DaaS - Central Configuration
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    now
    VDI & DaaS - Historical Data Flow to Database
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    now
    VDI & DaaS - Insights - Export Reports
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    now
    VDI & DaaS - Insights - Reports
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    now
    VDI & DaaS - Insights - Scheduled Reports
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    now
    VDI & DaaS - Login Services - Console
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    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (6 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    VDI & DaaS - Login Services - Insights
    Sat 11
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    Fri 17
    now
    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (6 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    VDI & DaaS - Login Services
    Sat 11
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    Mon 13
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    Fri 17
    now
    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (6 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    VDI & DaaS - Mobile App
    Sat 11
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    now
    VDI & DaaS - Public SBA or Community Scripts
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    now
    VDI & DaaS - Action Services
    Sat 11
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    now
    VDI & DaaS - Cost Saving
    Sat 11
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    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    VDI & DaaS - Legacy Reports
    Sat 11
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    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    VDI & DaaS - Real Time Data
    Sat 11
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    now
    VDI & DaaS - Reports Data Delays
    Sat 11
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    Mon 13
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    Fri 17
    now
    VDI & DaaS - Reports Export
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    Mon 13
    Tue 14
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    now
    VDI & DaaS - Reports not available
    Sat 11
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    now
    VDI & DaaS - SAML Login
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    now
    VDI & DaaS - Slow Reports
    Sat 11
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    now

    ControlUp Australia

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    now
    Physical Endpoint / Edge DX - Email Alert Service
    Sat 11
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    now
    Physical Endpoint / Edge DX - Global CDN
    Sat 11
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    now
    Physical Endpoint / Edge DX - Tenants
    Sat 11
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    Mon 13
    Tue 14
    Wed 15
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    now
    Security Risk Management - Tenants
    Sat 11
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    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    VDI & DaaS - Historical Data Flow to Database
    Sat 11
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    Wed 15
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    Fri 17
    now
    VDI & DaaS - Solve - Cost Saving
    Sat 11
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    Fri 17
    now

    ControlUp Canada

    Sat 11
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    now
    VDI & DaaS - Solve - Reports Data Delays
    Sat 11
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    now
    VDI & DaaS - Solve - Reports Export
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    now
    VDI & DaaS - Solve - Reports not available
    Sat 11
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    now
    VDI & DaaS - Solve - Slow Reports
    Sat 11
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    ControlUp Alternatives

    Sat 11
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    Catchpoint Systems Node Page Individual Node Maintenance

    Sat 11
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    now
    Backbone node Buenos Aires, AR - Telefonica unplanned maintenance
    Started 15 Nov 2024 05:30:20 (2 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Buenos Aires, AR - Telefonica have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node London, UK - Tinet unplanned maintenance
    Started 20 Oct 2024 01:54:46 (3 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node London, UK - Tinet have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node LM - Bangalore, IN - ACT unplanned maintenance
    Started 4 Nov 2024 02:27:42 (3 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node LM - Bangalore, IN - ACT have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Buenos Aires, AR - Telecom unplanned maintenance
    Started 4 Nov 2024 17:55:44 (2 months ago), still ongoing
    Maintenance
    Monitoring
    Individual Node Maintenance

    Catchpoint Backbone node Buenos Aires, AR - Telecom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node New York, US - Equinix Metal unplanned maintenance
    Started 29 Jul 2024 01:09:16 (6 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node New York, US - Equinix Metal have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Washington, US - Google Cloud unplanned maintenance
    Started 2 Aug 2024 03:22:29 (6 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Washington, US - Google Cloud have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Auckland, NZ - Vocus unplanned maintenance
    Started 4 Aug 2024 13:14:42 (6 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Auckland, NZ - Vocus have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Miami, US - VZN unplanned maintenance
    Started 19 Nov 2024 14:26:38 (2 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Miami, US - VZN have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node LM - Bangalore, IN - ACT unplanned maintenance
    Started 13 Aug 2024 05:48:11 (5 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node LM - Bangalore, IN - ACT have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Adelaide, AU - TPG IPv6 unplanned maintenance
    Started 16 Aug 2024 06:56:02 (5 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Adelaide, AU - TPG IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Abuja, NG - Layer3 unplanned maintenance
    Started 23 Aug 2024 00:40:41 (5 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Abuja, NG - Layer3 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Seoul, KR - Dreamline unplanned maintenance
    Started 30 Aug 2024 05:29:18 (5 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Seoul, KR - Dreamline have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Seoul, KR - HCLC unplanned maintenance
    Started 30 Aug 2024 05:29:48 (5 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Seoul, KR - HCLC have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Ankara, TR - Turk Telekom IPv6 unplanned maintenance
    Started 2 Sep 2024 00:38:16 (5 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Ankara, TR - Turk Telekom IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone nodes New York, US - Level3 and New York, US - Level3 IPv6 unplanned maintenance
    Started 2 Sep 2024 21:53:31 (5 months ago), still ongoing
    Maintenance
    Monitoring
    Individual Node Maintenance

    Catchpoint Backbone nodes New York, US - Level3 and New York, US - Level3 IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Istanbul, TR - Turk Telekom unplanned maintenance
    Started 28 Nov 2024 12:00:23 (2 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Istanbul, TR - Turk Telekom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    New Nodes Release Halifax, CA
    Started 5 Sep 2024 03:27:44 (5 months ago), still ongoing
    Maintenance
    Monitoring
    Individual Node Maintenance

    Catchpoint have deployed new node to the following location.

    • Halifax, CA - Multihomed
    Backbone node Manila , PH - PLDT unplanned maintenance
    Started 22 Nov 2024 03:18:55 (2 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Manila , PH - PLDT have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Kuala Lumpur, MY - Time unplanned maintenance
    Started 11 Nov 2024 22:12:32 (2 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Kuala Lumpur, MY - Timen have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Fortaleza, BR - Claro IPv6 unplanned maintenance
    Started 30 Sep 2024 18:48:13 (4 months ago), still ongoing
    Maintenance
    Monitoring
    Individual Node Maintenance

    Catchpoint Backbone node Fortaleza, BR - Claro IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Kampala, UG - RTL unplanned maintenance
    Started 31 Oct 2024 06:51:22 (3 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Kampala, UG - RTL have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Cloud node Beijing, CN - Tencent Cloud unplanned maintenance
    Started 15 Oct 2024 17:12:49 (3 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Cloud node Beijing, CN - Tencent Cloud have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Riyadh, SA - Go Telecom unplanned maintenance
    Started 11 Dec 2024 01:56:48 (1 month ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Riyadh, SA - Go Telecom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node London, UK - Level3 unplanned maintenance
    Started 11 Dec 2024 02:45:35 (1 month ago), still ongoing
    Maintenance
    Monitoring
    Individual Node Maintenance

    Catchpoint Backbone node London, UK - Level3 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Sao Paulo, BR - Claro S.A. unplanned maintenance
    Started 11 Dec 2024 04:40:12 (1 month ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Sao Paulo, BR - Claro S.A. have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node LM - Stockton, UK - IDNet unplanned maintenance
    Started 11 Dec 2024 21:27:14 (1 month ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node LM - Stockton, UK - IDNet have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Ankara, TR - Turk Telekom unplanned maintenance
    Started 12 Dec 2024 22:58:24 (1 month ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Ankara, TR - Turk Telekom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Wuhan, CN - China Mobile unplanned maintenance
    Started 16 Dec 2024 17:52:17 (1 month ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Wuhan, CN - China Mobile have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Dhaka, BD - BDHUB unplanned maintenance
    Started 19 Dec 2024 18:21:52 (29 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Dhaka, BD - BDHUB have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Nairobi, KE - Angani unplanned maintenance
    Started 30 Dec 2024 20:29:37 (18 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Nairobi, KE - Angani have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Tel Aviv, IL - Bezeq unplanned maintenance
    Started 17 Jan 2025 18:56:48 (10 hours ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Tel Aviv, IL - Bezeq have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone nodes Hyderabad, IN - Jio, Hyderabad, IN - Jio IPv6 unplanned maintenance
    Started 17 Jan 2025 11:19:14 (18 hours ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone nodes Hyderabad, IN - Jio, Hyderabad, IN - Jio IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone nodes Dallas, US - Level3 and Dallas, US - Level3 IPv6 unplanned maintenance
    Started 16 Jan 2025 10:09:33 (2 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone nodes Dallas, US - Level3 and Dallas, US - Level3 IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Chengdu, CN - China Telecom unplanned maintenance
    Started 16 Jan 2025 09:24:30 (2 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Chengdu, CN - China Telecom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Catchpoint Systems Node Page Nodes - North America

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    See all
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now

    Datadog US1 RUM

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    RU
    Started 8 Aug 2024 15:40:15 (5 months ago), still ongoing
    Major Incident
    Investigating
    RUM

    We are currently investigating this issue.

    See all