ControlUp Status
Real-time updates of ControlUp issues and outages
ControlUp status is Operational
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DEX - app.controlup.com - Platform Services
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VDI & DaaS - Login Services - Console
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VDI & DaaS - Login Services - Insights
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VDI & DaaS - Login Services
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DEX - app.controlup.com - Platform Services
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VDI & DaaS - Login Services - Console
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VDI & DaaS - Login Services - Insights
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Last updated 1 minute ago from official status page. Learn more
Stay ahead of ControlUp outages
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Active Incidents
OTP codes not being received via email.
Started 5 Aug 2024 09:10:03 (10 months ago), still ongoing
Major Incident
Investigating
DEX - app.controlup.com - Platform Services
DEX - app.controlup.com - Platform Services
VDI & DaaS - Login Services - Console
VDI & DaaS - Login Services - Console
VDI & DaaS - Login Services - Insights
More...
We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.
Recently Resolved Incidents
DEX login performance issue
Started 27 May 2025 14:25:40 (5 days ago), resolved 27 May 2025 16:15:16 (5 days ago)
Major Incident
Resolved
DEX - app.controlup.com - Platform Services
DEX - app.controlup.com - Platform Services
VDI & DaaS - Login Services
VDI & DaaS - Login Services
We are currently investigating performance issues causing logins to fail on the DEX platform. Another update will be provide when we learn more.
ControlUp Outage Survival Guide
A step-by-step guide to help you survive a ControlUp outage
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ControlUp Components
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ControlUp EMEA
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DEX - app.controlup.com - Audit Log Services
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DEX - app.controlup.com - Platform Services
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OTP codes not being received via email.
Started 5 Aug 2024 09:10:03 (10 months ago), still ongoing
Major Incident
Investigating
DEX - app.controlup.com - Platform Services
DEX - app.controlup.com - Platform Services
VDI & DaaS - Login Services - Console
VDI & DaaS - Login Services - Console
VDI & DaaS - Login Services - Insights
More...
We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.
DEX login performance issue
Started 27 May 2025 14:25:40 (5 days ago), resolved 27 May 2025 16:15:16 (5 days ago)
Major Incident
Resolved
DEX - app.controlup.com - Platform Services
DEX - app.controlup.com - Platform Services
VDI & DaaS - Login Services
VDI & DaaS - Login Services
We are currently investigating performance issues causing logins to fail on the DEX platform. Another update will be provide when we learn more.
Physical Endpoint / Edge DX - Email Alert Service
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Physical Endpoint / Edge DX - Global CDN
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Physical Endpoint / Edge DX - Tenants
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Security Risk Management - Tenants
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Synthetic Monitoring / Scoutbees - Alert Services
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Synthetic Monitoring / Scoutbees - All Cloud Hives
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Synthetic Monitoring / Scoutbees - All Custom Hives
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Synthetic Monitoring / Scoutbees - All Hives
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Synthetic Monitoring / Scoutbees - Daily Digest
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Synthetic Monitoring / Scoutbees - EUC Image Anomaly Detection
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Synthetic Monitoring / Scoutbees - Scoutbees Web Interface
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Synthetic Monitoring / Scoutbees - Webhook Interface
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VDI & DaaS - Agent connection to Cloud
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VDI & DaaS - Central Configuration
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VDI & DaaS - Historical Data Flow to Database
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VDI & DaaS - Insights - Export Reports
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VDI & DaaS - Insights - Reports
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VDI & DaaS - Insights - Scheduled Reports
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VDI & DaaS - Login Services - Console
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OTP codes not being received via email.
Started 5 Aug 2024 09:10:03 (10 months ago), still ongoing
Major Incident
Investigating
DEX - app.controlup.com - Platform Services
DEX - app.controlup.com - Platform Services
VDI & DaaS - Login Services - Console
VDI & DaaS - Login Services - Console
VDI & DaaS - Login Services - Insights
More...
We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.
VDI & DaaS - Login Services - Insights
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OTP codes not being received via email.
Started 5 Aug 2024 09:10:03 (10 months ago), still ongoing
Major Incident
Investigating
DEX - app.controlup.com - Platform Services
DEX - app.controlup.com - Platform Services
VDI & DaaS - Login Services - Console
VDI & DaaS - Login Services - Console
VDI & DaaS - Login Services - Insights
More...
We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.
VDI & DaaS - Login Services
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OTP codes not being received via email.
Started 5 Aug 2024 09:10:03 (10 months ago), still ongoing
Major Incident
Investigating
DEX - app.controlup.com - Platform Services
DEX - app.controlup.com - Platform Services
VDI & DaaS - Login Services - Console
VDI & DaaS - Login Services - Console
VDI & DaaS - Login Services - Insights
More...
We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.
DEX login performance issue
Started 27 May 2025 14:25:40 (5 days ago), resolved 27 May 2025 16:15:16 (5 days ago)
Major Incident
Resolved
DEX - app.controlup.com - Platform Services
DEX - app.controlup.com - Platform Services
VDI & DaaS - Login Services
VDI & DaaS - Login Services
We are currently investigating performance issues causing logins to fail on the DEX platform. Another update will be provide when we learn more.
VDI & DaaS - Mobile App
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VDI & DaaS - Public SBA or Community Scripts
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VDI & DaaS - Cost Saving
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VDI & DaaS - Legacy Reports
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VDI & DaaS - Real Time Data
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VDI & DaaS - Reports Data Delays
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VDI & DaaS - Reports Export
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VDI & DaaS - Reports not available
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ControlUp US
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DEX - app.controlup.com - Audit Log Services
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DEX - app.controlup.com - Platform Services
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OTP codes not being received via email.
Started 5 Aug 2024 09:10:03 (10 months ago), still ongoing
Major Incident
Investigating
DEX - app.controlup.com - Platform Services
DEX - app.controlup.com - Platform Services
VDI & DaaS - Login Services - Console
VDI & DaaS - Login Services - Console
VDI & DaaS - Login Services - Insights
More...
We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.
DEX login performance issue
Started 27 May 2025 14:25:40 (5 days ago), resolved 27 May 2025 16:15:16 (5 days ago)
Major Incident
Resolved
DEX - app.controlup.com - Platform Services
DEX - app.controlup.com - Platform Services
VDI & DaaS - Login Services
VDI & DaaS - Login Services
We are currently investigating performance issues causing logins to fail on the DEX platform. Another update will be provide when we learn more.
Physical Endpoint / Edge DX - Email Alert Service
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Physical Endpoint / Edge DX - Global CDN
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Physical Endpoint / Edge DX - Tenants
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Security Risk Management - Tenants
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Synthetic Monitoring / Scoutbees - Alert Services
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Synthetic Monitoring / Scoutbees - All Cloud Hives
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Synthetic Monitoring / Scoutbees - All Custom Hives
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Synthetic Monitoring / Scoutbees - All Hives
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Synthetic Monitoring / Scoutbees - Daily Digest
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Synthetic Monitoring / Scoutbees - EUC Image Anomaly Detection
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Synthetic Monitoring / Scoutbees - Scoutbees Web Interface
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Synthetic Monitoring / Scoutbees - Webhook Interface
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VDI & DaaS - Agent connection to Cloud
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VDI & DaaS - Central Configuration
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VDI & DaaS - Historical Data Flow to Database
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VDI & DaaS - Insights - Export Reports
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VDI & DaaS - Insights - Reports
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VDI & DaaS - Insights - Scheduled Reports
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VDI & DaaS - Login Services - Console
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OTP codes not being received via email.
Started 5 Aug 2024 09:10:03 (10 months ago), still ongoing
Major Incident
Investigating
DEX - app.controlup.com - Platform Services
DEX - app.controlup.com - Platform Services
VDI & DaaS - Login Services - Console
VDI & DaaS - Login Services - Console
VDI & DaaS - Login Services - Insights
More...
We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.
VDI & DaaS - Login Services - Insights
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Sat 31
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OTP codes not being received via email.
Started 5 Aug 2024 09:10:03 (10 months ago), still ongoing
Major Incident
Investigating
DEX - app.controlup.com - Platform Services
DEX - app.controlup.com - Platform Services
VDI & DaaS - Login Services - Console
VDI & DaaS - Login Services - Console
VDI & DaaS - Login Services - Insights
More...
We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.
VDI & DaaS - Login Services
Sun 25
Mon 26
Tue 27
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Thu 29
Fri 30
Sat 31
now
OTP codes not being received via email.
Started 5 Aug 2024 09:10:03 (10 months ago), still ongoing
Major Incident
Investigating
DEX - app.controlup.com - Platform Services
DEX - app.controlup.com - Platform Services
VDI & DaaS - Login Services - Console
VDI & DaaS - Login Services - Console
VDI & DaaS - Login Services - Insights
More...
We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.
DEX login performance issue
Started 27 May 2025 14:25:40 (5 days ago), resolved 27 May 2025 16:15:16 (5 days ago)
Major Incident
Resolved
DEX - app.controlup.com - Platform Services
DEX - app.controlup.com - Platform Services
VDI & DaaS - Login Services
VDI & DaaS - Login Services
We are currently investigating performance issues causing logins to fail on the DEX platform. Another update will be provide when we learn more.
VDI & DaaS - Mobile App
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VDI & DaaS - Public SBA or Community Scripts
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VDI & DaaS - Action Services
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VDI & DaaS - Cost Saving
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VDI & DaaS - Legacy Reports
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VDI & DaaS - Real Time Data
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VDI & DaaS - Reports Data Delays
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VDI & DaaS - Reports Export
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VDI & DaaS - Reports not available
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VDI & DaaS - SAML Login
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VDI & DaaS - Slow Reports
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ControlUp Australia
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Physical Endpoint / Edge DX - Email Alert Service
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Physical Endpoint / Edge DX - Global CDN
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Physical Endpoint / Edge DX - Tenants
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Security Risk Management - Tenants
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VDI & DaaS - Historical Data Flow to Database
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VDI & DaaS - Solve - Cost Saving
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ControlUp Canada
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VDI & DaaS - Solve - Reports Data Delays
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VDI & DaaS - Solve - Reports Export
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VDI & DaaS - Solve - Reports not available
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VDI & DaaS - Solve - Slow Reports
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