ControlUp status is Operational

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DEX - app.controlup.com - Platform Services
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VDI & DaaS - Login Services - Console
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VDI & DaaS - Login Services - Insights
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VDI & DaaS - Login Services
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DEX - app.controlup.com - Platform Services
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VDI & DaaS - Login Services - Console
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VDI & DaaS - Login Services - Insights
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

OTP codes not being received via email.
Started 5 Aug 2024 09:10:03 (11 months ago), still ongoing
Major Incident
Investigating
DEX - app.controlup.com - Platform Services
DEX - app.controlup.com - Platform Services
VDI & DaaS - Login Services - Console
VDI & DaaS - Login Services - Console
VDI & DaaS - Login Services - Insights
More...

We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

Recently Resolved Incidents

ControlUp for Apps - Unavailable.
Started 16 Jun 2025 15:36:11 (1 day ago), resolved 16 Jun 2025 18:19:20 (1 day ago)
Minor Incident
Resolved
DEX - app.controlup.com - Platform Services
DEX - app.controlup.com - Platform Services

We are currently investigating an issue that is affecting the ControlUp App service

ControlUp Outage Survival Guide

A step-by-step guide to help you survive a ControlUp outage
NaN%

    ControlUp Components

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    now

    ControlUp EMEA

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    now
    DEX - app.controlup.com - Audit Log Services
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    now
    DEX - app.controlup.com - Platform Services
    Wed 11
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    Sun 15
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    Tue 17
    now
    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (11 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    ControlUp for Apps - Unavailable.
    Started 16 Jun 2025 15:36:11 (1 day ago), resolved 16 Jun 2025 18:19:20 (1 day ago)
    Minor Incident
    Resolved
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services

    We are currently investigating an issue that is affecting the ControlUp App service

    Physical Endpoint / Edge DX - Email Alert Service
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    now
    Physical Endpoint / Edge DX - Global CDN
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    now
    Physical Endpoint / Edge DX - Tenants
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    now
    Security Risk Management - Tenants
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    now
    Synthetic Monitoring / Scoutbees - Alert Services
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    Synthetic Monitoring / Scoutbees - All Cloud Hives
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    Synthetic Monitoring / Scoutbees - All Custom Hives
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    now
    Synthetic Monitoring / Scoutbees - All Hives
    Wed 11
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    Fri 13
    Sat 14
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    now
    Synthetic Monitoring / Scoutbees - Daily Digest
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
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    now
    Synthetic Monitoring / Scoutbees - EUC Image Anomaly Detection
    Wed 11
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    Sun 15
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    now
    Synthetic Monitoring / Scoutbees - Scoutbees Web Interface
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    Synthetic Monitoring / Scoutbees - Webhook Interface
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    now
    VDI & DaaS - Agent connection to Cloud
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    now
    VDI & DaaS - Central Configuration
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    now
    VDI & DaaS - Historical Data Flow to Database
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    VDI & DaaS - Insights - Export Reports
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    VDI & DaaS - Insights - Reports
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    VDI & DaaS - Insights - Scheduled Reports
    Wed 11
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    VDI & DaaS - Login Services - Console
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    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (11 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    VDI & DaaS - Login Services - Insights
    Wed 11
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    Tue 17
    now
    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (11 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    VDI & DaaS - Login Services
    Wed 11
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    now
    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (11 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    VDI & DaaS - Mobile App
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    now
    VDI & DaaS - Public SBA or Community Scripts
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    VDI & DaaS - Cost Saving
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    now
    VDI & DaaS - Legacy Reports
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    VDI & DaaS - Real Time Data
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    VDI & DaaS - Reports Data Delays
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    VDI & DaaS - Reports Export
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    VDI & DaaS - Reports not available
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    ControlUp US

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    DEX - app.controlup.com - Audit Log Services
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    now
    DEX - app.controlup.com - Platform Services
    Wed 11
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    now
    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (11 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    ControlUp for Apps - Unavailable.
    Started 16 Jun 2025 15:36:11 (1 day ago), resolved 16 Jun 2025 18:19:20 (1 day ago)
    Minor Incident
    Resolved
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services

    We are currently investigating an issue that is affecting the ControlUp App service

    Physical Endpoint / Edge DX - Email Alert Service
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    now
    Physical Endpoint / Edge DX - Global CDN
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    now
    Physical Endpoint / Edge DX - Tenants
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    now
    Security Risk Management - Tenants
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    now
    Synthetic Monitoring / Scoutbees - Alert Services
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    now
    Synthetic Monitoring / Scoutbees - All Cloud Hives
    Wed 11
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    Sat 14
    Sun 15
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    Tue 17
    now
    Synthetic Monitoring / Scoutbees - All Custom Hives
    Wed 11
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    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Synthetic Monitoring / Scoutbees - All Hives
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Synthetic Monitoring / Scoutbees - Daily Digest
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Synthetic Monitoring / Scoutbees - EUC Image Anomaly Detection
    Wed 11
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    Sat 14
    Sun 15
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    Tue 17
    now
    Synthetic Monitoring / Scoutbees - Scoutbees Web Interface
    Wed 11
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    now
    Synthetic Monitoring / Scoutbees - Webhook Interface
    Wed 11
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    now
    VDI & DaaS - Agent connection to Cloud
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    now
    VDI & DaaS - Central Configuration
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    now
    VDI & DaaS - Historical Data Flow to Database
    Wed 11
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    now
    VDI & DaaS - Insights - Export Reports
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    now
    VDI & DaaS - Insights - Reports
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    VDI & DaaS - Insights - Scheduled Reports
    Wed 11
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    VDI & DaaS - Login Services - Console
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    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (11 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    VDI & DaaS - Login Services - Insights
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (11 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    VDI & DaaS - Login Services
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (11 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    VDI & DaaS - Mobile App
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    now
    VDI & DaaS - Public SBA or Community Scripts
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    now
    VDI & DaaS - Action Services
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    Tue 17
    now
    VDI & DaaS - Cost Saving
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    Fri 13
    Sat 14
    Sun 15
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    Tue 17
    now
    VDI & DaaS - Legacy Reports
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    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    VDI & DaaS - Real Time Data
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    Fri 13
    Sat 14
    Sun 15
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    Tue 17
    now
    VDI & DaaS - Reports Data Delays
    Wed 11
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    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    VDI & DaaS - Reports Export
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    Thu 12
    Fri 13
    Sat 14
    Sun 15
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    Tue 17
    now
    VDI & DaaS - Reports not available
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    now
    VDI & DaaS - SAML Login
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    VDI & DaaS - Slow Reports
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    now

    ControlUp Australia

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    Physical Endpoint / Edge DX - Email Alert Service
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    now
    Physical Endpoint / Edge DX - Global CDN
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    now
    Physical Endpoint / Edge DX - Tenants
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    now
    Security Risk Management - Tenants
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    now
    VDI & DaaS - Historical Data Flow to Database
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    now
    VDI & DaaS - Solve - Cost Saving
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    now

    ControlUp Canada

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    VDI & DaaS - Solve - Reports Data Delays
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    VDI & DaaS - Solve - Reports Export
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    now
    VDI & DaaS - Solve - Reports not available
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    VDI & DaaS - Solve - Slow Reports
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    now