ControlUp Status
Real-time updates of ControlUp issues and outages
ControlUp status is Operational
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Active Incidents
No active incidents
Recently Resolved Incidents
AI Assistant - Intermittent errors
Started 11 May 2026 19:44:55 (3 days ago), resolved 11 May 2026 23:05:58 (3 days ago)
Minor Incident
Resolved
US Region
EMEA Region
APAC Region
We are currently investigating an issue with third-party services (Azure API) that may result in some AI Assistant query errors. The query should succeed on a retry. We will provide updates as we learn more.
Regional Service Disruption – Ireland
Started 7 May 2026 13:12:58 (8 days ago), resolved 8 May 2026 13:16:11 (7 days ago)
Major Incident
Resolved
EMEA Region
We are currently experiencing a partial outage affecting some customers in Ireland, where one‑time passwords (OTP) for the DEX Portal may not be delivered via SMS. Other authentication and login methods are operating normally and are not impacted.
ControlUp Outage Survival Guide
A step-by-step guide to help you survive a ControlUp outage
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ControlUp Components
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ControlUp EMEA
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ControlUp DEX
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DEX - app.controlup.com - Audit Log Services
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US Region
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AI Assistant - Intermittent errors
Started 11 May 2026 19:44:55 (3 days ago), resolved 11 May 2026 23:05:58 (3 days ago)
Minor Incident
Resolved
US Region
EMEA Region
APAC Region
We are currently investigating an issue with third-party services (Azure API) that may result in some AI Assistant query errors. The query should succeed on a retry. We will provide updates as we learn more.
DEX - app.controlup.com - Platform Services
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EMEA Region
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AI Assistant - Intermittent errors
Started 11 May 2026 19:44:55 (3 days ago), resolved 11 May 2026 23:05:58 (3 days ago)
Minor Incident
Resolved
US Region
EMEA Region
APAC Region
We are currently investigating an issue with third-party services (Azure API) that may result in some AI Assistant query errors. The query should succeed on a retry. We will provide updates as we learn more.
Regional Service Disruption – Ireland
Started 7 May 2026 13:12:58 (8 days ago), resolved 8 May 2026 13:16:11 (7 days ago)
Major Incident
Resolved
EMEA Region
We are currently experiencing a partial outage affecting some customers in Ireland, where one‑time passwords (OTP) for the DEX Portal may not be delivered via SMS. Other authentication and login methods are operating normally and are not impacted.
Physical Endpoint / Edge DX - Email Alert Service
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now
APAC Region
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AI Assistant - Intermittent errors
Started 11 May 2026 19:44:55 (3 days ago), resolved 11 May 2026 23:05:58 (3 days ago)
Minor Incident
Resolved
US Region
EMEA Region
APAC Region
We are currently investigating an issue with third-party services (Azure API) that may result in some AI Assistant query errors. The query should succeed on a retry. We will provide updates as we learn more.
Physical Endpoint / Edge DX - Global CDN
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ControlUp WorkFlow
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US Region
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Physical Endpoint / Edge DX - Tenants
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Security Risk Management - Tenants
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EMEA Region
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APAC Region
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Synthetic Monitoring / Scoutbees - Alert Services
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ControlUp VDI
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Synthetic Monitoring / Scoutbees - All Cloud Hives
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Synthetic Monitoring / Scoutbees - All Custom Hives
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US Region
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EMEA Region
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Synthetic Monitoring / Scoutbees - All Hives
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Synthetic Monitoring / Scoutbees - Daily Digest
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APAC Region
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ControlUp Global Agents
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Synthetic Monitoring / Scoutbees - EUC Image Anomaly Detection
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Synthetic Monitoring / Scoutbees - Scoutbees Web Interface
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EMEA Region
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Synthetic Monitoring / Scoutbees - Webhook Interface
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APAC Region
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VDI & DaaS - Agent connection to Cloud
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VDI & DaaS - Central Configuration
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ControlUp Compliance
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VDI & DaaS - Historical Data Flow to Database
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US Region
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EMEA Region
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VDI & DaaS - Insights - Export Reports
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VDI & DaaS - Insights - Reports
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APAC Region
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ControlUp Synthetic Monitoring
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VDI & DaaS - Insights - Scheduled Reports
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VDI & DaaS - Login Services - Console
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US Region
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VDI & DaaS - Login Services - Insights
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EMEA Region
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VDI & DaaS - Login Services
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APAC Region
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VDI & DaaS - Mobile App
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ControlUp Desktop and Apps
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US Region
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VDI & DaaS - Public SBA or Community Scripts
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VDI & DaaS - Cost Saving
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VDI & DaaS - Legacy Reports
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APAC Region
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VDI & DaaS - Real Time Data
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VDI & DaaS - Reports Data Delays
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VDI & DaaS - Reports Export
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VDI & DaaS - Reports not available
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ControlUp US
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DEX - app.controlup.com - Audit Log Services
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DEX - app.controlup.com - Platform Services
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Physical Endpoint / Edge DX - Email Alert Service
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Physical Endpoint / Edge DX - Global CDN
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Physical Endpoint / Edge DX - Tenants
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Security Risk Management - Tenants
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Synthetic Monitoring / Scoutbees - Alert Services
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Synthetic Monitoring / Scoutbees - All Cloud Hives
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Synthetic Monitoring / Scoutbees - All Custom Hives
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Synthetic Monitoring / Scoutbees - All Hives
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Synthetic Monitoring / Scoutbees - Daily Digest
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Synthetic Monitoring / Scoutbees - EUC Image Anomaly Detection
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Synthetic Monitoring / Scoutbees - Scoutbees Web Interface
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Synthetic Monitoring / Scoutbees - Webhook Interface
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VDI & DaaS - Agent connection to Cloud
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VDI & DaaS - Central Configuration
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VDI & DaaS - Historical Data Flow to Database
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VDI & DaaS - Insights - Export Reports
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VDI & DaaS - Insights - Reports
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VDI & DaaS - Insights - Scheduled Reports
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VDI & DaaS - Login Services - Console
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VDI & DaaS - Login Services - Insights
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VDI & DaaS - Login Services
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VDI & DaaS - Mobile App
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VDI & DaaS - Public SBA or Community Scripts
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VDI & DaaS - Action Services
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VDI & DaaS - Cost Saving
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VDI & DaaS - Legacy Reports
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VDI & DaaS - Real Time Data
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VDI & DaaS - Reports Data Delays
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VDI & DaaS - Reports Export
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VDI & DaaS - Reports not available
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VDI & DaaS - SAML Login
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VDI & DaaS - Slow Reports
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ControlUp Australia
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Physical Endpoint / Edge DX - Email Alert Service
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Physical Endpoint / Edge DX - Global CDN
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Physical Endpoint / Edge DX - Tenants
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Security Risk Management - Tenants
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VDI & DaaS - Historical Data Flow to Database
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VDI & DaaS - Solve - Cost Saving
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ControlUp Canada
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VDI & DaaS - Solve - Reports Data Delays
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VDI & DaaS - Solve - Reports Export
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VDI & DaaS - Solve - Reports not available
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VDI & DaaS - Solve - Slow Reports
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ControlUp Alternatives
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