ControlUp Status
Real-time updates of ControlUp issues and outages
ControlUp status is Operational
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US Region
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EMEA Region
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APAC Region
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Active Incidents
No active incidents
Recently Resolved Incidents
Tenant Unavailable Error
Started 26 Jan 2026 17:00:03 (6 days ago), resolved 26 Jan 2026 18:07:00 (6 days ago)
Minor Incident
Resolved
US Region
EMEA Region
APAC Region
We are currently experiencing an issue with certain organizations being unable to access their tenants through DEX. This is related to the critical hot fix that was deployed a short time ago. The fix is taking longer to deploy to all organizations, but access will be restored shortly. Thank you for your patience.
ControlUp Outage Survival Guide
A step-by-step guide to help you survive a ControlUp outage
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ControlUp Components
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ControlUp EMEA
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ControlUp DEX
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DEX - app.controlup.com - Audit Log Services
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US Region
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EMEA Region
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DEX - app.controlup.com - Platform Services
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Physical Endpoint / Edge DX - Email Alert Service
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APAC Region
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Physical Endpoint / Edge DX - Global CDN
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ControlUp WorkFlow
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Physical Endpoint / Edge DX - Tenants
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US Region
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EMEA Region
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Security Risk Management - Tenants
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APAC Region
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Synthetic Monitoring / Scoutbees - Alert Services
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Synthetic Monitoring / Scoutbees - All Cloud Hives
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ControlUp VDI
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US Region
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Synthetic Monitoring / Scoutbees - All Custom Hives
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Synthetic Monitoring / Scoutbees - All Hives
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now
EMEA Region
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Synthetic Monitoring / Scoutbees - Daily Digest
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APAC Region
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Synthetic Monitoring / Scoutbees - EUC Image Anomaly Detection
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ControlUp Global Agents
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Synthetic Monitoring / Scoutbees - Scoutbees Web Interface
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US Region
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Synthetic Monitoring / Scoutbees - Webhook Interface
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EMEA Region
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VDI & DaaS - Agent connection to Cloud
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APAC Region
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ControlUp Compliance
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VDI & DaaS - Central Configuration
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VDI & DaaS - Historical Data Flow to Database
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US Region
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VDI & DaaS - Insights - Export Reports
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EMEA Region
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APAC Region
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VDI & DaaS - Insights - Reports
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VDI & DaaS - Insights - Scheduled Reports
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ControlUp Synthetic Monitoring
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VDI & DaaS - Login Services - Console
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US Region
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VDI & DaaS - Login Services - Insights
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EMEA Region
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VDI & DaaS - Login Services
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APAC Region
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ControlUp Desktop and Apps
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VDI & DaaS - Mobile App
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US Region
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now
Tenant Unavailable Error
Started 26 Jan 2026 17:00:03 (6 days ago), resolved 26 Jan 2026 18:07:00 (6 days ago)
Minor Incident
Resolved
US Region
EMEA Region
APAC Region
We are currently experiencing an issue with certain organizations being unable to access their tenants through DEX. This is related to the critical hot fix that was deployed a short time ago. The fix is taking longer to deploy to all organizations, but access will be restored shortly. Thank you for your patience.
VDI & DaaS - Public SBA or Community Scripts
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VDI & DaaS - Cost Saving
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now
EMEA Region
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now
Tenant Unavailable Error
Started 26 Jan 2026 17:00:03 (6 days ago), resolved 26 Jan 2026 18:07:00 (6 days ago)
Minor Incident
Resolved
US Region
EMEA Region
APAC Region
We are currently experiencing an issue with certain organizations being unable to access their tenants through DEX. This is related to the critical hot fix that was deployed a short time ago. The fix is taking longer to deploy to all organizations, but access will be restored shortly. Thank you for your patience.
APAC Region
Mon 26
Tue 27
Wed 28
Thu 29
Fri 30
Sat 31
Sun 1
now
Tenant Unavailable Error
Started 26 Jan 2026 17:00:03 (6 days ago), resolved 26 Jan 2026 18:07:00 (6 days ago)
Minor Incident
Resolved
US Region
EMEA Region
APAC Region
We are currently experiencing an issue with certain organizations being unable to access their tenants through DEX. This is related to the critical hot fix that was deployed a short time ago. The fix is taking longer to deploy to all organizations, but access will be restored shortly. Thank you for your patience.
VDI & DaaS - Legacy Reports
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VDI & DaaS - Real Time Data
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VDI & DaaS - Reports Data Delays
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VDI & DaaS - Reports Export
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VDI & DaaS - Reports not available
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ControlUp US
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DEX - app.controlup.com - Audit Log Services
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DEX - app.controlup.com - Platform Services
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Physical Endpoint / Edge DX - Email Alert Service
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Physical Endpoint / Edge DX - Global CDN
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Physical Endpoint / Edge DX - Tenants
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Security Risk Management - Tenants
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Synthetic Monitoring / Scoutbees - Alert Services
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Sun 1
now
Synthetic Monitoring / Scoutbees - All Cloud Hives
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Sun 1
now
Synthetic Monitoring / Scoutbees - All Custom Hives
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Sun 1
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Synthetic Monitoring / Scoutbees - All Hives
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Synthetic Monitoring / Scoutbees - Daily Digest
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Synthetic Monitoring / Scoutbees - EUC Image Anomaly Detection
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Synthetic Monitoring / Scoutbees - Scoutbees Web Interface
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Synthetic Monitoring / Scoutbees - Webhook Interface
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VDI & DaaS - Agent connection to Cloud
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VDI & DaaS - Central Configuration
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VDI & DaaS - Historical Data Flow to Database
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VDI & DaaS - Insights - Export Reports
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VDI & DaaS - Insights - Reports
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VDI & DaaS - Insights - Scheduled Reports
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VDI & DaaS - Login Services - Console
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VDI & DaaS - Login Services - Insights
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VDI & DaaS - Login Services
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VDI & DaaS - Mobile App
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VDI & DaaS - Public SBA or Community Scripts
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VDI & DaaS - Action Services
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VDI & DaaS - Cost Saving
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VDI & DaaS - Legacy Reports
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VDI & DaaS - Real Time Data
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VDI & DaaS - Reports Data Delays
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VDI & DaaS - Reports Export
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VDI & DaaS - Reports not available
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VDI & DaaS - SAML Login
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VDI & DaaS - Slow Reports
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ControlUp Australia
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Physical Endpoint / Edge DX - Email Alert Service
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Physical Endpoint / Edge DX - Global CDN
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Physical Endpoint / Edge DX - Tenants
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Security Risk Management - Tenants
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VDI & DaaS - Historical Data Flow to Database
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VDI & DaaS - Solve - Cost Saving
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ControlUp Canada
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VDI & DaaS - Solve - Reports Data Delays
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VDI & DaaS - Solve - Reports Export
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VDI & DaaS - Solve - Reports not available
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VDI & DaaS - Solve - Slow Reports
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