ControlUp Status
Real-time updates of ControlUp issues and outages
ControlUp status is Operational
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Active Incidents
No active incidents
Recently Resolved Incidents
AI Assistant - Intermittent errors
Started 11 May 2026 19:44:55 (23 hours ago), resolved 11 May 2026 23:05:58 (20 hours ago)
Minor Incident
Resolved
US Region
EMEA Region
APAC Region
We are currently investigating an issue with third-party services (Azure API) that may result in some AI Assistant query errors. The query should succeed on a retry. We will provide updates as we learn more.
Regional Service Disruption – Ireland
Started 7 May 2026 13:12:58 (5 days ago), resolved 8 May 2026 13:16:11 (4 days ago)
Major Incident
Resolved
EMEA Region
We are currently experiencing a partial outage affecting some customers in Ireland, where one‑time passwords (OTP) for the DEX Portal may not be delivered via SMS. Other authentication and login methods are operating normally and are not impacted.
ControlUp Outage Survival Guide
A step-by-step guide to help you survive a ControlUp outage
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ControlUp Components
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ControlUp DEX
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ControlUp EMEA
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US Region
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AI Assistant - Intermittent errors
Started 11 May 2026 19:44:55 (23 hours ago), resolved 11 May 2026 23:05:58 (20 hours ago)
Minor Incident
Resolved
US Region
EMEA Region
APAC Region
We are currently investigating an issue with third-party services (Azure API) that may result in some AI Assistant query errors. The query should succeed on a retry. We will provide updates as we learn more.
DEX - app.controlup.com - Audit Log Services
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DEX - app.controlup.com - Platform Services
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EMEA Region
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AI Assistant - Intermittent errors
Started 11 May 2026 19:44:55 (23 hours ago), resolved 11 May 2026 23:05:58 (20 hours ago)
Minor Incident
Resolved
US Region
EMEA Region
APAC Region
We are currently investigating an issue with third-party services (Azure API) that may result in some AI Assistant query errors. The query should succeed on a retry. We will provide updates as we learn more.
Regional Service Disruption – Ireland
Started 7 May 2026 13:12:58 (5 days ago), resolved 8 May 2026 13:16:11 (4 days ago)
Major Incident
Resolved
EMEA Region
We are currently experiencing a partial outage affecting some customers in Ireland, where one‑time passwords (OTP) for the DEX Portal may not be delivered via SMS. Other authentication and login methods are operating normally and are not impacted.
Physical Endpoint / Edge DX - Email Alert Service
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now
APAC Region
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AI Assistant - Intermittent errors
Started 11 May 2026 19:44:55 (23 hours ago), resolved 11 May 2026 23:05:58 (20 hours ago)
Minor Incident
Resolved
US Region
EMEA Region
APAC Region
We are currently investigating an issue with third-party services (Azure API) that may result in some AI Assistant query errors. The query should succeed on a retry. We will provide updates as we learn more.
ControlUp WorkFlow
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Physical Endpoint / Edge DX - Global CDN
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Physical Endpoint / Edge DX - Tenants
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US Region
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Security Risk Management - Tenants
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EMEA Region
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Synthetic Monitoring / Scoutbees - Alert Services
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APAC Region
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Synthetic Monitoring / Scoutbees - All Cloud Hives
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ControlUp VDI
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US Region
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Synthetic Monitoring / Scoutbees - All Custom Hives
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EMEA Region
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Synthetic Monitoring / Scoutbees - All Hives
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APAC Region
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Synthetic Monitoring / Scoutbees - Daily Digest
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Synthetic Monitoring / Scoutbees - EUC Image Anomaly Detection
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ControlUp Global Agents
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US Region
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Synthetic Monitoring / Scoutbees - Scoutbees Web Interface
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Synthetic Monitoring / Scoutbees - Webhook Interface
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EMEA Region
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APAC Region
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VDI & DaaS - Agent connection to Cloud
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VDI & DaaS - Central Configuration
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ControlUp Compliance
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US Region
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VDI & DaaS - Historical Data Flow to Database
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EMEA Region
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VDI & DaaS - Insights - Export Reports
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VDI & DaaS - Insights - Reports
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APAC Region
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VDI & DaaS - Insights - Scheduled Reports
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ControlUp Synthetic Monitoring
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VDI & DaaS - Login Services - Console
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US Region
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EMEA Region
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VDI & DaaS - Login Services - Insights
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APAC Region
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VDI & DaaS - Login Services
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ControlUp Desktop and Apps
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VDI & DaaS - Mobile App
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US Region
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VDI & DaaS - Public SBA or Community Scripts
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VDI & DaaS - Cost Saving
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EMEA Region
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VDI & DaaS - Legacy Reports
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APAC Region
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VDI & DaaS - Real Time Data
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VDI & DaaS - Reports Data Delays
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VDI & DaaS - Reports Export
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VDI & DaaS - Reports not available
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ControlUp US
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DEX - app.controlup.com - Audit Log Services
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DEX - app.controlup.com - Platform Services
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Physical Endpoint / Edge DX - Email Alert Service
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Physical Endpoint / Edge DX - Global CDN
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Physical Endpoint / Edge DX - Tenants
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Security Risk Management - Tenants
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Synthetic Monitoring / Scoutbees - Alert Services
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Synthetic Monitoring / Scoutbees - All Cloud Hives
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Synthetic Monitoring / Scoutbees - All Custom Hives
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Synthetic Monitoring / Scoutbees - All Hives
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Synthetic Monitoring / Scoutbees - Daily Digest
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Synthetic Monitoring / Scoutbees - EUC Image Anomaly Detection
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Synthetic Monitoring / Scoutbees - Scoutbees Web Interface
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Synthetic Monitoring / Scoutbees - Webhook Interface
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VDI & DaaS - Agent connection to Cloud
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VDI & DaaS - Central Configuration
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VDI & DaaS - Historical Data Flow to Database
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VDI & DaaS - Insights - Export Reports
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VDI & DaaS - Insights - Reports
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VDI & DaaS - Insights - Scheduled Reports
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VDI & DaaS - Login Services - Console
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VDI & DaaS - Login Services - Insights
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VDI & DaaS - Login Services
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VDI & DaaS - Mobile App
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VDI & DaaS - Public SBA or Community Scripts
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VDI & DaaS - Action Services
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VDI & DaaS - Cost Saving
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VDI & DaaS - Legacy Reports
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VDI & DaaS - Real Time Data
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VDI & DaaS - Reports Data Delays
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VDI & DaaS - Reports Export
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VDI & DaaS - Reports not available
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VDI & DaaS - SAML Login
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VDI & DaaS - Slow Reports
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ControlUp Australia
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Physical Endpoint / Edge DX - Email Alert Service
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Physical Endpoint / Edge DX - Global CDN
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Physical Endpoint / Edge DX - Tenants
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Security Risk Management - Tenants
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VDI & DaaS - Historical Data Flow to Database
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VDI & DaaS - Solve - Cost Saving
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ControlUp Canada
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VDI & DaaS - Solve - Reports Data Delays
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VDI & DaaS - Solve - Reports Export
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VDI & DaaS - Solve - Reports not available
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VDI & DaaS - Solve - Slow Reports
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ControlUp Alternatives
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