ControlUp status is Operational

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DEX - app.controlup.com - Platform Services
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VDI & DaaS - Login Services - Console
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VDI & DaaS - Login Services - Insights
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VDI & DaaS - Login Services
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DEX - app.controlup.com - Platform Services
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VDI & DaaS - Login Services - Console
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VDI & DaaS - Login Services - Insights
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

OTP codes not being received via email.
Started 5 Aug 2024 09:10:03 (11 months ago), still ongoing
Major Incident
Investigating
DEX - app.controlup.com - Platform Services
DEX - app.controlup.com - Platform Services
VDI & DaaS - Login Services - Console
VDI & DaaS - Login Services - Console
VDI & DaaS - Login Services - Insights
More...

We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

Recently Resolved Incidents

ControlUp for Apps - Unavailable.
Started 16 Jun 2025 15:36:11 (5 days ago), resolved 16 Jun 2025 18:19:20 (5 days ago)
Minor Incident
Resolved
DEX - app.controlup.com - Platform Services
DEX - app.controlup.com - Platform Services

We are currently investigating an issue that is affecting the ControlUp App service

ControlUp Outage Survival Guide

A step-by-step guide to help you survive a ControlUp outage
NaN%

    ControlUp Components

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    ControlUp EMEA

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    now
    DEX - app.controlup.com - Audit Log Services
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    now
    DEX - app.controlup.com - Platform Services
    Sat 14
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    now
    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (11 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    ControlUp for Apps - Unavailable.
    Started 16 Jun 2025 15:36:11 (5 days ago), resolved 16 Jun 2025 18:19:20 (5 days ago)
    Minor Incident
    Resolved
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services

    We are currently investigating an issue that is affecting the ControlUp App service

    Physical Endpoint / Edge DX - Email Alert Service
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    now
    Physical Endpoint / Edge DX - Global CDN
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    now
    Physical Endpoint / Edge DX - Tenants
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    Security Risk Management - Tenants
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    Synthetic Monitoring / Scoutbees - Alert Services
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    Synthetic Monitoring / Scoutbees - All Cloud Hives
    Sat 14
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    Synthetic Monitoring / Scoutbees - All Custom Hives
    Sat 14
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    Synthetic Monitoring / Scoutbees - All Hives
    Sat 14
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    Tue 17
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    Thu 19
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    now
    Synthetic Monitoring / Scoutbees - Daily Digest
    Sat 14
    Sun 15
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    Tue 17
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    now
    Synthetic Monitoring / Scoutbees - EUC Image Anomaly Detection
    Sat 14
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    now
    Synthetic Monitoring / Scoutbees - Scoutbees Web Interface
    Sat 14
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    Synthetic Monitoring / Scoutbees - Webhook Interface
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    now
    VDI & DaaS - Agent connection to Cloud
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    VDI & DaaS - Central Configuration
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    VDI & DaaS - Historical Data Flow to Database
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    VDI & DaaS - Insights - Export Reports
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    VDI & DaaS - Insights - Reports
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    VDI & DaaS - Insights - Scheduled Reports
    Sat 14
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    VDI & DaaS - Login Services - Console
    Sat 14
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    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (11 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    VDI & DaaS - Login Services - Insights
    Sat 14
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    Fri 20
    now
    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (11 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    VDI & DaaS - Login Services
    Sat 14
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    now
    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (11 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    VDI & DaaS - Mobile App
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    VDI & DaaS - Public SBA or Community Scripts
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    VDI & DaaS - Cost Saving
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    VDI & DaaS - Legacy Reports
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    VDI & DaaS - Real Time Data
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    VDI & DaaS - Reports Data Delays
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    VDI & DaaS - Reports Export
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    VDI & DaaS - Reports not available
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    ControlUp US

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    DEX - app.controlup.com - Audit Log Services
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    now
    DEX - app.controlup.com - Platform Services
    Sat 14
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    now
    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (11 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    ControlUp for Apps - Unavailable.
    Started 16 Jun 2025 15:36:11 (5 days ago), resolved 16 Jun 2025 18:19:20 (5 days ago)
    Minor Incident
    Resolved
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services

    We are currently investigating an issue that is affecting the ControlUp App service

    Physical Endpoint / Edge DX - Email Alert Service
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    now
    Physical Endpoint / Edge DX - Global CDN
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    now
    Physical Endpoint / Edge DX - Tenants
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    Security Risk Management - Tenants
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    now
    Synthetic Monitoring / Scoutbees - Alert Services
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    now
    Synthetic Monitoring / Scoutbees - All Cloud Hives
    Sat 14
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    Thu 19
    Fri 20
    now
    Synthetic Monitoring / Scoutbees - All Custom Hives
    Sat 14
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    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    now
    Synthetic Monitoring / Scoutbees - All Hives
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    now
    Synthetic Monitoring / Scoutbees - Daily Digest
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    now
    Synthetic Monitoring / Scoutbees - EUC Image Anomaly Detection
    Sat 14
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    Tue 17
    Wed 18
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    now
    Synthetic Monitoring / Scoutbees - Scoutbees Web Interface
    Sat 14
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    now
    Synthetic Monitoring / Scoutbees - Webhook Interface
    Sat 14
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    now
    VDI & DaaS - Agent connection to Cloud
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    now
    VDI & DaaS - Central Configuration
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    now
    VDI & DaaS - Historical Data Flow to Database
    Sat 14
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    now
    VDI & DaaS - Insights - Export Reports
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    now
    VDI & DaaS - Insights - Reports
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    VDI & DaaS - Insights - Scheduled Reports
    Sat 14
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    VDI & DaaS - Login Services - Console
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    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (11 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    VDI & DaaS - Login Services - Insights
    Sat 14
    Sun 15
    Mon 16
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    Wed 18
    Thu 19
    Fri 20
    now
    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (11 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    VDI & DaaS - Login Services
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    now
    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (11 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    VDI & DaaS - Mobile App
    Sat 14
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    now
    VDI & DaaS - Public SBA or Community Scripts
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    now
    VDI & DaaS - Action Services
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    Fri 20
    now
    VDI & DaaS - Cost Saving
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    Mon 16
    Tue 17
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    Fri 20
    now
    VDI & DaaS - Legacy Reports
    Sat 14
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    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    now
    VDI & DaaS - Real Time Data
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    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    now
    VDI & DaaS - Reports Data Delays
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    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    now
    VDI & DaaS - Reports Export
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    Sun 15
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    Tue 17
    Wed 18
    Thu 19
    Fri 20
    now
    VDI & DaaS - Reports not available
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    now
    VDI & DaaS - SAML Login
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    VDI & DaaS - Slow Reports
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    now

    ControlUp Australia

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    now
    Physical Endpoint / Edge DX - Email Alert Service
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    now
    Physical Endpoint / Edge DX - Global CDN
    Sat 14
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    Fri 20
    now
    Physical Endpoint / Edge DX - Tenants
    Sat 14
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    now
    Security Risk Management - Tenants
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    Fri 20
    now
    VDI & DaaS - Historical Data Flow to Database
    Sat 14
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    now
    VDI & DaaS - Solve - Cost Saving
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    now

    ControlUp Canada

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    VDI & DaaS - Solve - Reports Data Delays
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    VDI & DaaS - Solve - Reports Export
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    now
    VDI & DaaS - Solve - Reports not available
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    now
    VDI & DaaS - Solve - Slow Reports
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    now