Brightly Software Status

Identified: We have identified an issue with the Contact and Billing information in Event Manager. Until this issue is resolved, we recommend avoiding edits to existing events unless absolutely necessary. This will help prevent incorrect information from being populated on events.

If you do edit an existing event, please check the Contact and Billing information on the invoice and/or public calendar, and ensure the event you are editing in Event Manager is showing accurate information before saving the event.

Investigating: We are investigating an issue with PowerBI reports not being able to be saved and scheduled. Teams are actively investigating and working to resolve this as soon as possible.

Investigating: We’ve identified an issue affecting PowerBI reports in Asset Essentials, where some reports are failing to load or display data. Teams are actively investigating and working to resolve this as soon as possible.

Resolved: This issue has been resolved. If further assistance is needed please reach out to Brightly Support: [email protected]

Investigating: We have received reports of intermittent errors when logging into Asset Essentials. Please clear cache and cookies for "all time" to resolve this issue. We apologize for the inconvenience and appreciate your patience.

Investigating: Our team continues to investigate an intermittent issue impacting access to Asset Essentials. Please attempt to clear cache and cookies for "all time" to resolve login errors. We apologize for the inconvenience and appreciate your patience.

Investigating: Our team is currently investigating an intermittent issue impacting access to Asset Essentials. In the meantime, clearing your browser cache for all time should resolve the issue. We apologize for the inconvenience and appreciate your patience.