Brightly Software status is Partially Degraded Service

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Asset Essentials
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Brightly Software TheWorxHub

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TheWorxHub - Senior Living USA
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TheWorxHub - USA - Healthcare
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Brightly Software Event Management

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FSDirect
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

FSDirect - Incorrect Task Notification Information
Started 1 Aug 2025 16:19:41 (5 days ago), still ongoing
Minor Incident
Investigating
FSDirect

Our team is currently investigating an issue in FSDirect where some Task Notification Emails are showing incorrect Buildings and/or Rooms. This is being investigated as our top priority, and we will work to have a resolution out as soon as possible. In the meantime, we recommend logging into FSDirect to view any tasks that are assigned to you. Thank you for your patience! Please contact [email protected] if you have any questions.

Asset Essentials - Delay in receiving password reset emails
Started 1 Aug 2025 16:04:56 (5 days ago), still ongoing
Minor Incident
Monitoring
Asset Essentials

Our team is currently investigating an issue with receiving password reset emails for Asset Essentials. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page.

TheWorxHub - Delays in Scheduled Work Order Generation
Started 1 Aug 2025 13:15:09 (5 days ago), still ongoing
Minor Incident
Investigating
TheWorxHub - Senior Living USA
TheWorxHub - USA - Healthcare

Our team is investigating an issue with delays in scheduled work order generation in TheWorxHub. This is being investigated as our top priority and we will work to have a resolution out as quickly as possible. Thank you for your patience!

Recently Resolved Incidents

No recent incidents

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    Brightly Software Work and Asset Management

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    Asset Essentials
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    Asset Essentials - Delay in receiving password reset emails
    Started 1 Aug 2025 16:04:56 (5 days ago), still ongoing
    Minor Incident
    Monitoring
    Asset Essentials

    Our team is currently investigating an issue with receiving password reset emails for Asset Essentials. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page.

    MaintenanceDirect
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    TheWorxHub - Senior Living USA
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    TheWorxHub - Delays in Scheduled Work Order Generation
    Started 1 Aug 2025 13:15:09 (5 days ago), still ongoing
    Minor Incident
    Investigating
    TheWorxHub - Senior Living USA
    TheWorxHub - USA - Healthcare

    Our team is investigating an issue with delays in scheduled work order generation in TheWorxHub. This is being investigated as our top priority and we will work to have a resolution out as quickly as possible. Thank you for your patience!

    TheWorxHub - USA - Healthcare
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    TheWorxHub - Delays in Scheduled Work Order Generation
    Started 1 Aug 2025 13:15:09 (5 days ago), still ongoing
    Minor Incident
    Investigating
    TheWorxHub - Senior Living USA
    TheWorxHub - USA - Healthcare

    Our team is investigating an issue with delays in scheduled work order generation in TheWorxHub. This is being investigated as our top priority and we will work to have a resolution out as quickly as possible. Thank you for your patience!

    TheWorxHub - USA - Api
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    TheWorxHub - Senior Living Canada
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    FSDirect
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    FSDirect - Incorrect Task Notification Information
    Started 1 Aug 2025 16:19:41 (5 days ago), still ongoing
    Minor Incident
    Investigating
    FSDirect

    Our team is currently investigating an issue in FSDirect where some Task Notification Emails are showing incorrect Buildings and/or Rooms. This is being investigated as our top priority, and we will work to have a resolution out as soon as possible. In the meantime, we recommend logging into FSDirect to view any tasks that are assigned to you. Thank you for your patience! Please contact [email protected] if you have any questions.

    FSAutomation
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