
Brightly Software Status
Real-time updates of Brightly Software issues and outages
Brightly Software status is Operational
Asset Essentials UK
Asset Essentials US
Asset Essentials Analytics
Confirm OnDemand APAC
Confirm OnDemand EMEA - Oracle
Confirm OnDemand EMEA - SQL Server
Confirm OnDemand US
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Active Incidents
Our team is currently investigating an issue causing an error message in Event Manager when managing events. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.
Our team is currently investigating an issue impacting access to TheWorxHub for Canadian clients. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.
Recently Resolved Incidents
Our team is currently investigating an issue with registering in the Citizen Portal feature within Asset Essentials. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience! Please contact [email protected] if you have any questions.
We are investigating an issue where some users are getting http 429 errors when Street Works are transferred between Confirm and Street Manager. When this happens Confirm retries and transfers the data successfully. This is a top priority and we are working to resolve this issue as soon as possible. We will continue to post updates on this page. Please contact [email protected] if you have any questions.
We have resolved the issue affecting work order printing and report subscriptions. To ensure all scheduled reports are delivered successfully, we are re-sending subscription reports at this time. Because of this, you may receive duplicate report emails. Thank you for your understanding and patience as we complete this process.
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Brightly Software Outage Survival Guide
Brightly Software Components
Brightly Software Asset Essentials
Asset Essentials UK
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Confirm OnDemand EMEA - All Clients
Asset Essentials US
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Our team is currently investigating an issue with registering in the Citizen Portal feature within Asset Essentials. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience! Please contact [email protected] if you have any questions.
Asset Essentials Analytics
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Brightly Software Confirm
Confirm OnDemand APAC
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Confirm OnDemand EMEA - Oracle
We are investigating an issue where some users are getting http 429 errors when Street Works are transferred between Confirm and Street Manager. When this happens Confirm retries and transfers the data successfully. This is a top priority and we are working to resolve this issue as soon as possible. We will continue to post updates on this page. Please contact [email protected] if you have any questions.
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Confirm OnDemand EMEA - SQL Server
We are investigating an issue where some users are getting http 429 errors when Street Works are transferred between Confirm and Street Manager. When this happens Confirm retries and transfers the data successfully. This is a top priority and we are working to resolve this issue as soon as possible. We will continue to post updates on this page. Please contact [email protected] if you have any questions.
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Confirm OnDemand US
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Brightly Software Work and Asset Management
MaintenanceDirect
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Zion.Web
PMDirect
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Planned Maintenance
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Mobile311
Work Order
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Maintenance Manager for EDU
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
CapitalForecastDirect
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Critical Alarm Automation
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
SchoolDude WorkCenter
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Capital Forecast
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Critical Alarm
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Maintenance Manager for Education
FacilityDude Work Center
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
InventoryDirect
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Inventory Wireless
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Inventory
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Origin
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Maintenance Manager for Manufacturing
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Brightly Software TheWorxHub
TheWorxHub - Senior Living USA
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
TheWorxHub - USA - Healthcare
We have resolved the issue affecting work order printing and report subscriptions. To ensure all scheduled reports are delivered successfully, we are re-sending subscription reports at this time. Because of this, you may receive duplicate report emails. Thank you for your understanding and patience as we complete this process.
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
TheWorxHub - USA - Api
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
TheWorxHub - Senior Living Canada
Our team is currently investigating an issue impacting access to TheWorxHub for Canadian clients. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Brightly Software Energy Management
Energy Manager
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Stream
UtilityDirect
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Brightly Software Event Management
Carbon Manager
Event Manager
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Our team is currently investigating an issue causing an error message in Event Manager when managing events. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.
Facility Schedule
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
FSDirect
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
FSAutomation
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
TripDirect
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Transportation Manager
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Brightly Software IT Asset Management
Help Desk
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Incident
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Insight
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Mobile Device Management
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Brightly Software Dude Intelligence
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Brightly Software MySchoolBuilding
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Brightly Software MyFacilityDude
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible
Brightly Software Asset Management Software Academy
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Asset Management Software Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored.
Thank you for your patience, and we apologize for the inconvenience. Please email [email protected] if you have any questions and a member of our team will respond to you as quickly as possible