Brightly Software Status

Brightly Software Status

Real-time updates of Brightly Software issues and outages

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Brightly Software status is Operational

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Confirm OnDemand EMEA - Oracle
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Confirm OnDemand EMEA - SQL Server
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Asset Essentials
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

Asset Essentials - Dashboard redirect issue
Started 19 Jun 2026 15:34:54 (16 days ago), still ongoing
Minor Incident
Monitoring
Asset Essentials

Our team is currently investigating an issue causing an incorrect redirect to the Dashboard page within Asset Essentials when clicking on various areas within the application. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience! Please contact [email protected] if you have any questions.

See all updates

Recently Resolved Incidents

Confirm OnDemand UK & I - Certificate Issue
Started 3 Jul 2026 14:17:10 (2 days ago), resolved 3 Jul 2026 16:35:44 (2 days ago)
Critical Incident
Resolved
Confirm OnDemand EMEA - Oracle
Confirm OnDemand EMEA - SQL Server

We are currently investigating an issue affecting Confirm Enterprise login, where users are receiving a certificate-based authentication error. As a temporary workaround, non-SSO users can enter their password in the authentication pop-up to log in successfully.

Confirm Web and ConfirmConnect are not impacted.

We are treating this as a top-priority and are working to restore normal service as quickly as possible.

We apologise for the inconvenience and appreciate your patience while we investigate and resolve the issue.

Updated 3 Jul 2026 15:17 BST

See all updates

Brightly Software Outage Survival Guide

A step-by-step guide to help you survive a Brightly Software outage
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    Brightly Software Components

    Brightly Software Status

    Brightly Software

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    Brightly Software Confirm

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    Confirm OnDemand APAC
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    Confirm OnDemand EMEA - Oracle
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    Confirm OnDemand UK & I - Certificate Issue
    Started 3 Jul 2026 14:17:10 (2 days ago), resolved 3 Jul 2026 16:35:44 (2 days ago)
    Critical Incident
    Resolved
    Confirm OnDemand EMEA - Oracle
    Confirm OnDemand EMEA - SQL Server

    We are currently investigating an issue affecting Confirm Enterprise login, where users are receiving a certificate-based authentication error. As a temporary workaround, non-SSO users can enter their password in the authentication pop-up to log in successfully.

    Confirm Web and ConfirmConnect are not impacted.

    We are treating this as a top-priority and are working to restore normal service as quickly as possible.

    We apologise for the inconvenience and appreciate your patience while we investigate and resolve the issue.

    Updated 3 Jul 2026 15:17 BST

    See all updates
    Confirm OnDemand EMEA - All Clients
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    Confirm OnDemand EMEA - SQL Server
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    Confirm OnDemand UK & I - Certificate Issue
    Started 3 Jul 2026 14:17:10 (2 days ago), resolved 3 Jul 2026 16:35:44 (2 days ago)
    Critical Incident
    Resolved
    Confirm OnDemand EMEA - Oracle
    Confirm OnDemand EMEA - SQL Server

    We are currently investigating an issue affecting Confirm Enterprise login, where users are receiving a certificate-based authentication error. As a temporary workaround, non-SSO users can enter their password in the authentication pop-up to log in successfully.

    Confirm Web and ConfirmConnect are not impacted.

    We are treating this as a top-priority and are working to restore normal service as quickly as possible.

    We apologise for the inconvenience and appreciate your patience while we investigate and resolve the issue.

    Updated 3 Jul 2026 15:17 BST

    See all updates
    Confirm OnDemand US
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    Brightly Software Work and Asset Management

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    Asset Essentials
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    Asset Essentials - Dashboard redirect issue
    Started 19 Jun 2026 15:34:54 (16 days ago), still ongoing
    Minor Incident
    Monitoring
    Asset Essentials

    Our team is currently investigating an issue causing an incorrect redirect to the Dashboard page within Asset Essentials when clicking on various areas within the application. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience! Please contact [email protected] if you have any questions.

    See all updates
    MaintenanceDirect
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    PMDirect
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    Planned Maintenance
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    Work Order
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    Zion.Web
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    Maintenance Manager
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    Mobile311
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    CapitalForecastDirect
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    Critical Alarm Automation
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    SchoolDude WorkCenter
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    Critical Alarm
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    FacilityDude Work Center
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    InventoryDirect
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    Maintenance Manager for Education
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    Inventory Wireless
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    Inventory
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    Asset Essentials Analytics
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    Origin
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    Brightly Software TheWorxHub

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    TheWorxHub - Senior Living USA
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    TheWorxHub - USA - Healthcare
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    TheWorxHub - USA - Api
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    TheWorxHub - Senior Living Canada
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    Brightly Software Energy Management

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    Energy Manager
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    UtilityDirect
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    Stream
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    Carbon Manager
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    Brightly Software Event Management

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    Event Manager
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    Facility Schedule
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    FSDirect
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    FSAutomation
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    TripDirect
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    Transportation Manager
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    Brightly Software IT Asset Management

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    Help Desk
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    Incident
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    Insight
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    Mobile Device Management
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    Brightly Software Dude Intelligence

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    Brightly Software MySchoolBuilding

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    Brightly Software MyFacilityDude

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    Brightly Software Brightly Academy

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