Ping Identity Status

Ping Identity Status

Real-time updates of Ping Identity issues and outages

SaaSIdentitySecurityfor Security Engineersfor IT Managers
Jump to:IncidentsOutage GuideAlternativesPing Identity siteStatus page

Ping Identity status is Operational

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Administration API
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Administration Portal
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PingOne Dock
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support.pingidentity.com
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

PingOne for Enterprise dock and administration increasing errors
Started 16 Sep 2026 14:46:14 (21 hours ago), resolved 16 Sep 2026 23:06:09 (13 hours ago)
Minor Incident
Resolved
Administration API
Administration Portal
PingOne Dock

Ping Identity is aware of an issue impacting PingOne for Enterprise dock and administration in the .com region. We are currently investigating.

We will provide the next update in approximately 30 minutes, or sooner as information becomes available.

For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.

See all updates
Customer Support Portal degraded performance
Started 16 Sep 2026 09:20:36 (1 day ago), resolved 16 Sep 2026 14:01:45 (22 hours ago)
Minor Incident
Resolved
support.pingidentity.com

Due to the Customer Support Portal being down, please use the following phone numbers to report a Severity 1 issue, create a case, or check the status of an existing case:

North America (U.S. and Canada): +1.855.355.7464 APAC (Asia Pacific and Japan): +61 1800 370 672 EMEA (Europe, Middle East, and Africa): +44 (0) 808 196 0788 We apologise for the inconvenience and are actively working to restore service as soon as possible.

For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.

See all updates

Ping Identity Outage Survival Guide

A step-by-step guide to help you survive a Ping Identity outage
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    Ping Identity Components

    Ping Identity Status

    Ping Identity

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    Ping Identity PingID Global

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    Email OTP
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    Notification Services
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    PingID App
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    Ping Identity PingID - Australia (.com.au services)

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    PingID Authenticator
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    PingID SDK Server
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    PingID Server
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    Ping Identity PingID - Europe (.eu services)

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    PingID Authenticator
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    PingID SDK Server
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    PingID Server
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    Ping Identity PingID - United States (.com services)

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    PingID Authenticator
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    PingID Server
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    PingID SDK Server
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    Ping Identity PingOne and PingOne Services - Australia (.asia and .com.au services)

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    User Login
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    User Login API
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    Application Portal
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    Admin Login
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    PingOne Admin Console
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    DaVinci - Administration
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    DaVinci - Runtime
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    PingOne MFA API
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    PingOne MFA
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    PingOne Protect
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    PingOne Verify
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    PingOne Credentials
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    PingOne Authorize - Administration
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    PingOne Authorize - Runtime
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    Subscriptions (Webhooks)
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    PingOne LDAP Gateway
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    Admin Console Dashboards
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    PingOne Recognize
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    Ping Identity PingOne and PingOne Services - Canada (.ca services)

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    User Login
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    User Login: API
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    Application Portal
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    Admin Login
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    PingOne Admin Console
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    DaVinci - Administration
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    DaVinci - Runtime
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    PingOne MFA: API
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    PingOne MFA
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    PingOne Protect
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    PingOne Credentials
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    PingOne Verify
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    PingOne Authorize - Administration
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    PingOne Authorize - Runtime
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    Webhook Event Subscriptions
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    PingOne LDAP Gateway
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    Admin Console Dashboards
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    PingOne Recognize
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    Ping Identity PingOne and PingOne Services - Europe (.eu services)

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    User Login
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    User Login API
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    Application Portal
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    Admin Login
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    PingOne Admin Console
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    DaVinci - Administration
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    DaVinci - Runtime
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    PingOne MFA: API
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    PingOne MFA
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    PingOne Protect
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    PingOne Verify
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    PingOne Credentials
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    PingOne Authorize - Administration
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    PingOne Authorize - Runtime
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    Webhook Event Subscriptions
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    PingOne LDAP Gateway
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    Admin Console Dashboards
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    PingOne Recognize
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    Ping Identity PingOne and PingOne Services - Singapore (.sg services)

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    User Login
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    User Login API
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    Admin login
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    PingOne Admin Console
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    DaVinci - Administration
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    Davinci - Runtime
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    PingOne MFA: API
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    PingOne MFA
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    PingOne Protect
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    PingOne Verify
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    PingOne Credentials
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    PingOne Authorize - Administration
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    PingOne Authorize - Runtime
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    PingOne API Intelligence: Administration
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    PingOne API Intelligence: API
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    Webhook Event Subscriptions
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    PingOne LDAP Gateway
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    Application Portal
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    Admin Console Dashboards
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    PingOne Recognize
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    Ping Identity PingOne and PingOne Services - United States (.com services)

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    User Login
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    User Login API
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    Admin Login
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    PingOne Admin Console
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    DaVinci - Administration
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    DaVinci - Runtime
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    PingOne MFA: API
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    PingOne MFA
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    PingOne Protect
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    PingOne Verify
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    PingOne Credentials
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    PingOne Authorize - Administration
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    PingOne Authorize - Runtime
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    PingOne API Intelligence: Administration
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    PingOne API Intelligence: API
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    Webhook Event Subscriptions
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    PingOne LDAP Gateway
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    Application Portal
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    Admin Console Dashboards
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    PingOne Recognize
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    Ping Identity PingOne Advanced Services - All Geographies

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    Australia Customer Admin Portal
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    Singapore Customer Admin Portal
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    Frankfurt Customer Admin Portal
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    Ireland Customer Admin Portal
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    United States West Customer Admin Portal
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    United States East Customer Admin Portal
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    Ping Identity PingOne for Enterprise - Global

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    Administration API
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    PingOne for Enterprise dock and administration increasing errors
    Started 16 Sep 2026 14:46:14 (21 hours ago), resolved 16 Sep 2026 23:06:09 (13 hours ago)
    Minor Incident
    Resolved
    Administration API
    Administration Portal
    PingOne Dock

    Ping Identity is aware of an issue impacting PingOne for Enterprise dock and administration in the .com region. We are currently investigating.

    We will provide the next update in approximately 30 minutes, or sooner as information becomes available.

    For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.

    See all updates
    AD Connect & Routing Service
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    Administration Portal
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    now
    PingOne for Enterprise dock and administration increasing errors
    Started 16 Sep 2026 14:46:14 (21 hours ago), resolved 16 Sep 2026 23:06:09 (13 hours ago)
    Minor Incident
    Resolved
    Administration API
    Administration Portal
    PingOne Dock

    Ping Identity is aware of an issue impacting PingOne for Enterprise dock and administration in the .com region. We are currently investigating.

    We will provide the next update in approximately 30 minutes, or sooner as information becomes available.

    For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.

    See all updates
    Logging and Subscription Service
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    OAuth Configuration Service
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    Single Sign-on
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    Ping Identity PingOne for Enterprise - Australia (.com.au services)

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    Directory API
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    Directory Login
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    Office365 Service
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    PingOne Dock
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    SCIM Provisioning
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    Ping Identity PingOne for Enterprise - Europe (.eu services)

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    Directory API
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    Directory Login
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    Office365 Service
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    PingOne Dock
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    SCIM Provisioning
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    Ping Identity PingOne for Enterprise - United States (.com services)

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    now
    Directory API
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    now
    Directory Login
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    Office365 Service
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    PingOne Dock
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    PingOne for Enterprise dock and administration increasing errors
    Started 16 Sep 2026 14:46:14 (21 hours ago), resolved 16 Sep 2026 23:06:09 (13 hours ago)
    Minor Incident
    Resolved
    Administration API
    Administration Portal
    PingOne Dock

    Ping Identity is aware of an issue impacting PingOne for Enterprise dock and administration in the .com region. We are currently investigating.

    We will provide the next update in approximately 30 minutes, or sooner as information becomes available.

    For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.

    See all updates
    SCIM Provisioning
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    Ping Identity Twilio

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    PSTN
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    SMS Australia
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    SMS Europe
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    SMS
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    SMS Long Code, United States
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    SMS Toll-Free, United States
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    SMS Latin America
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    SMS Middle East & Africa
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    Ping Identity Vonage API

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    Number Insight API
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    SMS API - Outbound SMS
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    SMS API - Europe Traffic
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    SMS API - North America
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    SMS API - South & Central America
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    SMS API - Africa
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    SMS API - Asia & Oceania
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    Voice API - Voice API
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    Voice API - Europe Traffic
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    Voice API - North America
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    Voice API - South & Central America
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    Voice API - Asia & Oceania
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    Ping Identity Pingidentity.com Website

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    apidocs.pingidentity.com
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    developer.pingidentity.com
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    docs.pingidentity.com
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    support.pingidentity.com
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    Customer Support Portal degraded performance
    Started 16 Sep 2026 09:20:36 (1 day ago), resolved 16 Sep 2026 14:01:45 (22 hours ago)
    Minor Incident
    Resolved
    support.pingidentity.com

    Due to the Customer Support Portal being down, please use the following phone numbers to report a Severity 1 issue, create a case, or check the status of an existing case:

    North America (U.S. and Canada): +1.855.355.7464 APAC (Asia Pacific and Japan): +61 1800 370 672 EMEA (Europe, Middle East, and Africa): +44 (0) 808 196 0788 We apologise for the inconvenience and are actively working to restore service as soon as possible.

    For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.

    See all updates
    videos.pingidentity.com
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    www.pingidentity.com
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    Ping Identity ForgeRock Authenticator App

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