Qualys status is Partially Degraded Service

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Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
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Cloud Agent (CA)
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Vulnerability Management (VM)
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Custom Assessment and Remediation (CAR)
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Unified Dashboard (UD)
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Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
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Cloud Agent (CA)
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

All Shared Platforms: CSAM - Newly introduced QQL tokens not working (IM-12457)
Started 7 Jan 2026 11:37:51 (9 days ago), still ongoing
Minor Incident
Identified
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
More...

Qualys Cloud Platform Operations has identified two issues.

  1. Newly introduced QQL tokens are suggested but do not function.
  2. A few of the old QQLs are not auto-populating. However, they are functioning properly.

Link : https://docs.qualys.com/en/csam/3.6.1.0/search_tips/search_ui.htm

The ticket reference for this incident is IM-12457

Recently Resolved Incidents

All Shared Platforms: Unable To Download Detailed Report From VMDR Vulnerabilities Tab (IM-12463)
Started 12 Jan 2026 22:27:48 (4 days ago), resolved 14 Jan 2026 20:05:19 (2 days ago)
Minor Incident
Resolved
Vulnerability Management (VM)
Vulnerability Management (VM)
Vulnerability Management (VM)
Vulnerability Management (VM)
Vulnerability Management (VM)
More...

Qualys Cloud Operations has identified an issue that is preventing users on all shared cloud platforms from downloading a detailed report from within VMDR Vulnerabilities.

Exporting details from VMDR > Vulnerabilities (Group by option selected) and "Download Detailed Report" option checked, results in an error at this time.

A fix has been identified. Further details will be shared as they become available.

The ticket reference for this incident is IM-12463.

All Shared Platforms: CAR scripts not visible while creating SM UDC (IM-12464)
Started 14 Jan 2026 04:52:43 (2 days ago), resolved 14 Jan 2026 20:04:42 (2 days ago)
Minor Incident
Resolved
Custom Assessment and Remediation (CAR)
Custom Assessment and Remediation (CAR)
Custom Assessment and Remediation (CAR)
Custom Assessment and Remediation (CAR)
Custom Assessment and Remediation (CAR)
More...

Qualys Cloud Operations has identified an issue that is preventing users from seeing CAR approved scripts on UI when they try to create SM UDC from PA side i.e scripts are not listing in UI and is blocking customers to Use CAR script in PCUI.

The ticket reference for this incident is IM-12464.

All Shared Platforms: Cloud Agent Configuration Profile Download Stuck In Pending Status (IM-12460)
Started 7 Jan 2026 15:33:40 (9 days ago), resolved 12 Jan 2026 13:05:03 (4 days ago)
Minor Incident
Resolved
Cloud Agent (CA)
Cloud Agent (CA)
Cloud Agent (CA)
Cloud Agent (CA)
Cloud Agent (CA)
More...

Qualys Cloud Operations is currently investigating an issue where Qualys Cloud Agents configuration profile downloads do not advance past Pending status. Further updates will be shared as they become available. The incident ticket for reference is IM-12460.

All Shared Platforms: Dashboard widgets are showing as zero (IM-12455)
Started 5 Jan 2026 22:20:25 (11 days ago), resolved 9 Jan 2026 21:58:08 (7 days ago)
Major Incident
Resolved
Unified Dashboard (UD)
Unified Dashboard (UD)
Unified Dashboard (UD)
Unified Dashboard (UD)
Unified Dashboard (UD)
More...

Qualys Cloud Platform Operations has currently identified an issue where the count for widgets is showing as zero, and some widgets with trending enabled are not displaying the correct count in the VMDR Dashboard. The ticket reference for this incident is IM-12455.

US Platform 2: Cloud Agent and Admin Modules Inaccessible (IM-12462)
Started 9 Jan 2026 15:05:08 (7 days ago), resolved 9 Jan 2026 21:56:56 (7 days ago)
Major Incident
Resolved
Cloud Agent (CA)
Vulnerability Management (VM)

Qualys Cloud Operations is currently investigating an issue that is causing SAML / SSO / 2FA users to be kicked back to portal login when trying to access our Cloud Agent and Administration modules. Direct user login is not impacted at this time. Further updates will be shared as they become available. The ticket reference for this incident is IM-12462

Qualys Outage Survival Guide

A step-by-step guide to help you survive a Qualys outage
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    Qualys Components

    Fri 9
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    Wed 14
    Thu 15
    now

    Qualys US Platform 1

    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CSAM - Newly introduced QQL tokens not working (IM-12457)
    Started 7 Jan 2026 11:37:51 (9 days ago), still ongoing
    Minor Incident
    Identified
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    More...

    Qualys Cloud Platform Operations has identified two issues.

    1. Newly introduced QQL tokens are suggested but do not function.
    2. A few of the old QQLs are not auto-populating. However, they are functioning properly.

    Link : https://docs.qualys.com/en/csam/3.6.1.0/search_tips/search_ui.htm

    The ticket reference for this incident is IM-12457

    AssetView (AV)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    CertView (CERT)
    Fri 9
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    Thu 15
    now
    Cloud Agent (CA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Cloud Agent Configuration Profile Download Stuck In Pending Status (IM-12460)
    Started 7 Jan 2026 15:33:40 (9 days ago), resolved 12 Jan 2026 13:05:03 (4 days ago)
    Minor Incident
    Resolved
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    More...

    Qualys Cloud Operations is currently investigating an issue where Qualys Cloud Agents configuration profile downloads do not advance past Pending status. Further updates will be shared as they become available. The incident ticket for reference is IM-12460.

    Total Cloud
    Fri 9
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    Sun 11
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    Thu 15
    now
    Container Security (CS)
    Fri 9
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    Sun 11
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    Tue 13
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    now
    Continuous Monitoring (CM)
    Fri 9
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    Thu 15
    now
    Endpoint Detection and Response (EDR)
    Fri 9
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    Sun 11
    Mon 12
    Tue 13
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    Thu 15
    now
    File Integrity Monitoring (FIM)
    Fri 9
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    Thu 15
    now
    Extended Detection and Response (XDR)
    Fri 9
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    Thu 15
    now
    Malware Detection (MD)
    Fri 9
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    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Indication of Compromise (IOC)
    Fri 9
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    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Out-of-Band Configuration Assessment (OCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Network Passive Sensor (PS)
    Fri 9
    Sat 10
    Sun 11
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    Tue 13
    Wed 14
    Thu 15
    now
    Patch Management (PM)
    Fri 9
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    Sun 11
    Mon 12
    Tue 13
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    Thu 15
    now
    PCI Compliance (PCI)
    Fri 9
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    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Policy Audit / Policy Compliance (PA / PC)
    Fri 9
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    Thu 15
    now
    Qualys Gateway Service (QGS)
    Fri 9
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    now
    Security Assessment Questionnaire (SAQ)
    Fri 9
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    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Configuration Assessment (SCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
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    Thu 15
    now
    VMDR Mobile
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    Sun 11
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    Thu 15
    now
    Threat Protection (TP)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Vulnerability Management (VM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
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    Thu 15
    now
    All Shared Platforms: Unable To Download Detailed Report From VMDR Vulnerabilities Tab (IM-12463)
    Started 12 Jan 2026 22:27:48 (4 days ago), resolved 14 Jan 2026 20:05:19 (2 days ago)
    Minor Incident
    Resolved
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users on all shared cloud platforms from downloading a detailed report from within VMDR Vulnerabilities.

    Exporting details from VMDR > Vulnerabilities (Group by option selected) and "Download Detailed Report" option checked, results in an error at this time.

    A fix has been identified. Further details will be shared as they become available.

    The ticket reference for this incident is IM-12463.

    Web Application Firewall (WAF)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Web Application Scanning (WAS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    SaaS Detection and Response (SDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
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    Thu 15
    now
    Custom Assessment and Remediation (CAR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CAR scripts not visible while creating SM UDC (IM-12464)
    Started 14 Jan 2026 04:52:43 (2 days ago), resolved 14 Jan 2026 20:04:42 (2 days ago)
    Minor Incident
    Resolved
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users from seeing CAR approved scripts on UI when they try to create SM UDC from PA side i.e scripts are not listing in UI and is blocking customers to Use CAR script in PCUI.

    The ticket reference for this incident is IM-12464.

    Unified Dashboard (UD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Dashboard widgets are showing as zero (IM-12455)
    Started 5 Jan 2026 22:20:25 (11 days ago), resolved 9 Jan 2026 21:58:08 (7 days ago)
    Major Incident
    Resolved
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    More...

    Qualys Cloud Platform Operations has currently identified an issue where the count for widgets is showing as zero, and some widgets with trending enabled are not displaying the correct count in the VMDR Dashboard. The ticket reference for this incident is IM-12455.

    Connector Centralization
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Qualys Flow (QFLOW)
    Fri 9
    Sat 10
    Sun 11
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    Tue 13
    Wed 14
    Thu 15
    now
    VMDR OT
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
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    Thu 15
    now
    Enterprise TruRisk Management (ETM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    TotalAI
    Fri 9
    Sat 10
    Sun 11
    Mon 12
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    Thu 15
    now

    Qualys US Platform 2

    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CSAM - Newly introduced QQL tokens not working (IM-12457)
    Started 7 Jan 2026 11:37:51 (9 days ago), still ongoing
    Minor Incident
    Identified
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    More...

    Qualys Cloud Platform Operations has identified two issues.

    1. Newly introduced QQL tokens are suggested but do not function.
    2. A few of the old QQLs are not auto-populating. However, they are functioning properly.

    Link : https://docs.qualys.com/en/csam/3.6.1.0/search_tips/search_ui.htm

    The ticket reference for this incident is IM-12457

    AssetView (AV)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    CertView (CERT)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Cloud Agent (CA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    US Platform 2: Cloud Agent and Admin Modules Inaccessible (IM-12462)
    Started 9 Jan 2026 15:05:08 (7 days ago), resolved 9 Jan 2026 21:56:56 (7 days ago)
    Major Incident
    Resolved
    Cloud Agent (CA)
    Vulnerability Management (VM)

    Qualys Cloud Operations is currently investigating an issue that is causing SAML / SSO / 2FA users to be kicked back to portal login when trying to access our Cloud Agent and Administration modules. Direct user login is not impacted at this time. Further updates will be shared as they become available. The ticket reference for this incident is IM-12462

    All Shared Platforms: Cloud Agent Configuration Profile Download Stuck In Pending Status (IM-12460)
    Started 7 Jan 2026 15:33:40 (9 days ago), resolved 12 Jan 2026 13:05:03 (4 days ago)
    Minor Incident
    Resolved
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    More...

    Qualys Cloud Operations is currently investigating an issue where Qualys Cloud Agents configuration profile downloads do not advance past Pending status. Further updates will be shared as they become available. The incident ticket for reference is IM-12460.

    Total Cloud
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Container Security (CS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Continuous Monitoring (CM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Endpoint Detection and Response (EDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    File Integrity Monitoring (FIM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Malware Detection (MD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Extended Detection and Response (XDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Out-of-Band Configuration Assessment (OCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Indication of Compromise (IOC)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Network Passive Sensor (PS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Patch Management (PM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    PCI Compliance (PCI)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Policy Audit / Policy Compliance (PA / PC)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Qualys Gateway Service (QGS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Assessment Questionnaire (SAQ)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Configuration Assessment (SCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR Mobile
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Threat Protection (TP)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Vulnerability Management (VM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    US Platform 2: Cloud Agent and Admin Modules Inaccessible (IM-12462)
    Started 9 Jan 2026 15:05:08 (7 days ago), resolved 9 Jan 2026 21:56:56 (7 days ago)
    Major Incident
    Resolved
    Cloud Agent (CA)
    Vulnerability Management (VM)

    Qualys Cloud Operations is currently investigating an issue that is causing SAML / SSO / 2FA users to be kicked back to portal login when trying to access our Cloud Agent and Administration modules. Direct user login is not impacted at this time. Further updates will be shared as they become available. The ticket reference for this incident is IM-12462

    All Shared Platforms: Unable To Download Detailed Report From VMDR Vulnerabilities Tab (IM-12463)
    Started 12 Jan 2026 22:27:48 (4 days ago), resolved 14 Jan 2026 20:05:19 (2 days ago)
    Minor Incident
    Resolved
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users on all shared cloud platforms from downloading a detailed report from within VMDR Vulnerabilities.

    Exporting details from VMDR > Vulnerabilities (Group by option selected) and "Download Detailed Report" option checked, results in an error at this time.

    A fix has been identified. Further details will be shared as they become available.

    The ticket reference for this incident is IM-12463.

    Web Application Firewall (WAF)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Web Application Scanning (WAS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    SaaS Detection and Response (SDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Custom Assessment and Remediation (CAR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CAR scripts not visible while creating SM UDC (IM-12464)
    Started 14 Jan 2026 04:52:43 (2 days ago), resolved 14 Jan 2026 20:04:42 (2 days ago)
    Minor Incident
    Resolved
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users from seeing CAR approved scripts on UI when they try to create SM UDC from PA side i.e scripts are not listing in UI and is blocking customers to Use CAR script in PCUI.

    The ticket reference for this incident is IM-12464.

    Unified Dashboard (UD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Dashboard widgets are showing as zero (IM-12455)
    Started 5 Jan 2026 22:20:25 (11 days ago), resolved 9 Jan 2026 21:58:08 (7 days ago)
    Major Incident
    Resolved
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    More...

    Qualys Cloud Platform Operations has currently identified an issue where the count for widgets is showing as zero, and some widgets with trending enabled are not displaying the correct count in the VMDR Dashboard. The ticket reference for this incident is IM-12455.

    Connector Centralization
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Qualys Flow (QFLOW)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR OT
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Enterprise TruRisk Management (ETM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    TotalAI
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Administration
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now

    Qualys US Platform 3

    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CSAM - Newly introduced QQL tokens not working (IM-12457)
    Started 7 Jan 2026 11:37:51 (9 days ago), still ongoing
    Minor Incident
    Identified
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    More...

    Qualys Cloud Platform Operations has identified two issues.

    1. Newly introduced QQL tokens are suggested but do not function.
    2. A few of the old QQLs are not auto-populating. However, they are functioning properly.

    Link : https://docs.qualys.com/en/csam/3.6.1.0/search_tips/search_ui.htm

    The ticket reference for this incident is IM-12457

    AssetView (AV)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    CertView (CERT)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Cloud Agent (CA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Cloud Agent Configuration Profile Download Stuck In Pending Status (IM-12460)
    Started 7 Jan 2026 15:33:40 (9 days ago), resolved 12 Jan 2026 13:05:03 (4 days ago)
    Minor Incident
    Resolved
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    More...

    Qualys Cloud Operations is currently investigating an issue where Qualys Cloud Agents configuration profile downloads do not advance past Pending status. Further updates will be shared as they become available. The incident ticket for reference is IM-12460.

    Extended Detection and Response (XDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Total Cloud
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Container Security (CS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Continuous Monitoring (CM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Endpoint Detection and Response (EDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    File Integrity Monitoring (FIM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Malware Detection (MD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Out-of-Band Configuration Assessment (OCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Network Passive Sensor (PS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Indication of Compromise (IOC)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Patch Management (PM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    PCI Compliance (PCI)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Policy Audit / Policy Compliance (PA / PC)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Qualys Gateway Service (QGS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    SaaS Detection and Response (SDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Assessment Questionnaire (SAQ)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Web Application Firewall (WAF)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Configuration Assessment (SCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR Mobile
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Threat Protection (TP)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Vulnerability Management (VM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Unable To Download Detailed Report From VMDR Vulnerabilities Tab (IM-12463)
    Started 12 Jan 2026 22:27:48 (4 days ago), resolved 14 Jan 2026 20:05:19 (2 days ago)
    Minor Incident
    Resolved
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users on all shared cloud platforms from downloading a detailed report from within VMDR Vulnerabilities.

    Exporting details from VMDR > Vulnerabilities (Group by option selected) and "Download Detailed Report" option checked, results in an error at this time.

    A fix has been identified. Further details will be shared as they become available.

    The ticket reference for this incident is IM-12463.

    Web Application Scanning (WAS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Custom Assessment and Remediation (CAR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CAR scripts not visible while creating SM UDC (IM-12464)
    Started 14 Jan 2026 04:52:43 (2 days ago), resolved 14 Jan 2026 20:04:42 (2 days ago)
    Minor Incident
    Resolved
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users from seeing CAR approved scripts on UI when they try to create SM UDC from PA side i.e scripts are not listing in UI and is blocking customers to Use CAR script in PCUI.

    The ticket reference for this incident is IM-12464.

    Unified Dashboard (UD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Dashboard widgets are showing as zero (IM-12455)
    Started 5 Jan 2026 22:20:25 (11 days ago), resolved 9 Jan 2026 21:58:08 (7 days ago)
    Major Incident
    Resolved
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    More...

    Qualys Cloud Platform Operations has currently identified an issue where the count for widgets is showing as zero, and some widgets with trending enabled are not displaying the correct count in the VMDR Dashboard. The ticket reference for this incident is IM-12455.

    Connector Centralization
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR OT
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Qualys Flow (QFLOW)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Total Cloud
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Enterprise TruRisk Management (ETM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    TotalAI
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now

    Qualys US Platform 4

    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CSAM - Newly introduced QQL tokens not working (IM-12457)
    Started 7 Jan 2026 11:37:51 (9 days ago), still ongoing
    Minor Incident
    Identified
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    More...

    Qualys Cloud Platform Operations has identified two issues.

    1. Newly introduced QQL tokens are suggested but do not function.
    2. A few of the old QQLs are not auto-populating. However, they are functioning properly.

    Link : https://docs.qualys.com/en/csam/3.6.1.0/search_tips/search_ui.htm

    The ticket reference for this incident is IM-12457

    AssetView (AV)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    CertView (CERT)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Cloud Agent (CA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Cloud Agent Configuration Profile Download Stuck In Pending Status (IM-12460)
    Started 7 Jan 2026 15:33:40 (9 days ago), resolved 12 Jan 2026 13:05:03 (4 days ago)
    Minor Incident
    Resolved
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    More...

    Qualys Cloud Operations is currently investigating an issue where Qualys Cloud Agents configuration profile downloads do not advance past Pending status. Further updates will be shared as they become available. The incident ticket for reference is IM-12460.

    Total Cloud
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Container Security (CS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Continuous Monitoring (CM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Endpoint Detection and Response (EDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    File Integrity Monitoring (FIM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Malware Detection (MD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Out-of-Band Configuration Assessment (OCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Network Passive Sensor (PS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Indication of Compromise (IOC)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Patch Management (PM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    PCI Compliance (PCI)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Policy Audit / Policy Compliance (PA / PC)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Qualys Gateway Service (QGS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Assessment Questionnaire (SAQ)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Web Application Firewall (WAF)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Threat Protection (TP)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Vulnerability Management (VM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Unable To Download Detailed Report From VMDR Vulnerabilities Tab (IM-12463)
    Started 12 Jan 2026 22:27:48 (4 days ago), resolved 14 Jan 2026 20:05:19 (2 days ago)
    Minor Incident
    Resolved
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users on all shared cloud platforms from downloading a detailed report from within VMDR Vulnerabilities.

    Exporting details from VMDR > Vulnerabilities (Group by option selected) and "Download Detailed Report" option checked, results in an error at this time.

    A fix has been identified. Further details will be shared as they become available.

    The ticket reference for this incident is IM-12463.

    Web Application Scanning (WAS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Configuration Assessment (SCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    SaaS Detection and Response (SDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR Mobile
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Unified Dashboard (UD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Dashboard widgets are showing as zero (IM-12455)
    Started 5 Jan 2026 22:20:25 (11 days ago), resolved 9 Jan 2026 21:58:08 (7 days ago)
    Major Incident
    Resolved
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    More...

    Qualys Cloud Platform Operations has currently identified an issue where the count for widgets is showing as zero, and some widgets with trending enabled are not displaying the correct count in the VMDR Dashboard. The ticket reference for this incident is IM-12455.

    Custom Assessment and Remediation (CAR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CAR scripts not visible while creating SM UDC (IM-12464)
    Started 14 Jan 2026 04:52:43 (2 days ago), resolved 14 Jan 2026 20:04:42 (2 days ago)
    Minor Incident
    Resolved
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users from seeing CAR approved scripts on UI when they try to create SM UDC from PA side i.e scripts are not listing in UI and is blocking customers to Use CAR script in PCUI.

    The ticket reference for this incident is IM-12464.

    Connector Centralization
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Asset Inventory (AI)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR OT
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Qualys Flow (QFLOW)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Total Cloud
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Enterprise TruRisk Management (ETM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    TotalAI
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now

    Qualys CA Platform 1

    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CSAM - Newly introduced QQL tokens not working (IM-12457)
    Started 7 Jan 2026 11:37:51 (9 days ago), still ongoing
    Minor Incident
    Identified
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    More...

    Qualys Cloud Platform Operations has identified two issues.

    1. Newly introduced QQL tokens are suggested but do not function.
    2. A few of the old QQLs are not auto-populating. However, they are functioning properly.

    Link : https://docs.qualys.com/en/csam/3.6.1.0/search_tips/search_ui.htm

    The ticket reference for this incident is IM-12457

    AssetView (AV)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    CertView (CERT)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Cloud Agent (CA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Cloud Agent Configuration Profile Download Stuck In Pending Status (IM-12460)
    Started 7 Jan 2026 15:33:40 (9 days ago), resolved 12 Jan 2026 13:05:03 (4 days ago)
    Minor Incident
    Resolved
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    More...

    Qualys Cloud Operations is currently investigating an issue where Qualys Cloud Agents configuration profile downloads do not advance past Pending status. Further updates will be shared as they become available. The incident ticket for reference is IM-12460.

    Total Cloud
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Container Security (CS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Continuous Monitoring (CM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Endpoint Detection and Response (EDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    File Integrity Monitoring (FIM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Malware Detection (MD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Out-of-Band Configuration Assessment (OCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Network Passive Sensor (PS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Indication of Compromise (IOC)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Patch Management (PM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Policy Audit / Policy Compliance (PA / PC)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Qualys Gateway Service (QGS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Assessment Questionnaire (SAQ)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Configuration Assessment (SCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Threat Protection (TP)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Vulnerability Management (VM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Unable To Download Detailed Report From VMDR Vulnerabilities Tab (IM-12463)
    Started 12 Jan 2026 22:27:48 (4 days ago), resolved 14 Jan 2026 20:05:19 (2 days ago)
    Minor Incident
    Resolved
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users on all shared cloud platforms from downloading a detailed report from within VMDR Vulnerabilities.

    Exporting details from VMDR > Vulnerabilities (Group by option selected) and "Download Detailed Report" option checked, results in an error at this time.

    A fix has been identified. Further details will be shared as they become available.

    The ticket reference for this incident is IM-12463.

    Extended Detection and Response (XDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Web Application Scanning (WAS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    SaaS Detection and Response (SDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR Mobile
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Unified Dashboard (UD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Dashboard widgets are showing as zero (IM-12455)
    Started 5 Jan 2026 22:20:25 (11 days ago), resolved 9 Jan 2026 21:58:08 (7 days ago)
    Major Incident
    Resolved
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    More...

    Qualys Cloud Platform Operations has currently identified an issue where the count for widgets is showing as zero, and some widgets with trending enabled are not displaying the correct count in the VMDR Dashboard. The ticket reference for this incident is IM-12455.

    Connector Centralization
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Custom Assessment and Remediation (CAR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CAR scripts not visible while creating SM UDC (IM-12464)
    Started 14 Jan 2026 04:52:43 (2 days ago), resolved 14 Jan 2026 20:04:42 (2 days ago)
    Minor Incident
    Resolved
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users from seeing CAR approved scripts on UI when they try to create SM UDC from PA side i.e scripts are not listing in UI and is blocking customers to Use CAR script in PCUI.

    The ticket reference for this incident is IM-12464.

    Qualys Flow (QFLOW)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR OT
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    PCI Compliance (PCI)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Enterprise TruRisk Management (ETM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now

    Qualys EU Platform 1

    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CSAM - Newly introduced QQL tokens not working (IM-12457)
    Started 7 Jan 2026 11:37:51 (9 days ago), still ongoing
    Minor Incident
    Identified
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    More...

    Qualys Cloud Platform Operations has identified two issues.

    1. Newly introduced QQL tokens are suggested but do not function.
    2. A few of the old QQLs are not auto-populating. However, they are functioning properly.

    Link : https://docs.qualys.com/en/csam/3.6.1.0/search_tips/search_ui.htm

    The ticket reference for this incident is IM-12457

    AssetView (AV)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    CertView (CERT)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Cloud Agent (CA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Cloud Agent Configuration Profile Download Stuck In Pending Status (IM-12460)
    Started 7 Jan 2026 15:33:40 (9 days ago), resolved 12 Jan 2026 13:05:03 (4 days ago)
    Minor Incident
    Resolved
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    More...

    Qualys Cloud Operations is currently investigating an issue where Qualys Cloud Agents configuration profile downloads do not advance past Pending status. Further updates will be shared as they become available. The incident ticket for reference is IM-12460.

    Total Cloud
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Container Security (CS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Continuous Monitoring (CM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Endpoint Detection and Response (EDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    File Integrity Monitoring (FIM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Malware Detection (MD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Out-of-Band Configuration Assessment (OCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Network Passive Sensor (PS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Patch Management (PM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Extended Detection and Response (XDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    PCI Compliance (PCI)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Policy Audit / Policy Compliance (PA / PC)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Indication of Compromise (IOC)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Qualys Gateway Service (QGS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    SaaS Detection and Response (SDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Web Application Firewall (WAF)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Assessment Questionnaire (SAQ)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Configuration Assessment (SCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR Mobile
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Web Application Firewall (WAF)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Threat Protection (TP)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Vulnerability Management (VM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Unable To Download Detailed Report From VMDR Vulnerabilities Tab (IM-12463)
    Started 12 Jan 2026 22:27:48 (4 days ago), resolved 14 Jan 2026 20:05:19 (2 days ago)
    Minor Incident
    Resolved
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users on all shared cloud platforms from downloading a detailed report from within VMDR Vulnerabilities.

    Exporting details from VMDR > Vulnerabilities (Group by option selected) and "Download Detailed Report" option checked, results in an error at this time.

    A fix has been identified. Further details will be shared as they become available.

    The ticket reference for this incident is IM-12463.

    Web Application Scanning (WAS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Unified Dashboard (UD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Dashboard widgets are showing as zero (IM-12455)
    Started 5 Jan 2026 22:20:25 (11 days ago), resolved 9 Jan 2026 21:58:08 (7 days ago)
    Major Incident
    Resolved
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    More...

    Qualys Cloud Platform Operations has currently identified an issue where the count for widgets is showing as zero, and some widgets with trending enabled are not displaying the correct count in the VMDR Dashboard. The ticket reference for this incident is IM-12455.

    Custom Assessment and Remediation (CAR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CAR scripts not visible while creating SM UDC (IM-12464)
    Started 14 Jan 2026 04:52:43 (2 days ago), resolved 14 Jan 2026 20:04:42 (2 days ago)
    Minor Incident
    Resolved
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users from seeing CAR approved scripts on UI when they try to create SM UDC from PA side i.e scripts are not listing in UI and is blocking customers to Use CAR script in PCUI.

    The ticket reference for this incident is IM-12464.

    Connector Centralization
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR OT
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Qualys Flow (QFLOW)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Web Application Firewall (WAF)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Enterprise TruRisk Management (ETM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    TotalAI
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now

    Qualys EU Platform 2

    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CSAM - Newly introduced QQL tokens not working (IM-12457)
    Started 7 Jan 2026 11:37:51 (9 days ago), still ongoing
    Minor Incident
    Identified
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    More...

    Qualys Cloud Platform Operations has identified two issues.

    1. Newly introduced QQL tokens are suggested but do not function.
    2. A few of the old QQLs are not auto-populating. However, they are functioning properly.

    Link : https://docs.qualys.com/en/csam/3.6.1.0/search_tips/search_ui.htm

    The ticket reference for this incident is IM-12457

    AssetView (AV)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    CertView (CERT)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Cloud Agent (CA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Cloud Agent Configuration Profile Download Stuck In Pending Status (IM-12460)
    Started 7 Jan 2026 15:33:40 (9 days ago), resolved 12 Jan 2026 13:05:03 (4 days ago)
    Minor Incident
    Resolved
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    More...

    Qualys Cloud Operations is currently investigating an issue where Qualys Cloud Agents configuration profile downloads do not advance past Pending status. Further updates will be shared as they become available. The incident ticket for reference is IM-12460.

    Total Cloud
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Container Security (CS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Continuous Monitoring (CM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Endpoint Detection and Response (EDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    File Integrity Monitoring (FIM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Malware Detection (MD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Out-of-Band Configuration Assessment (OCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Network Passive Sensor (PS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Patch Management (PM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    PCI Compliance (PCI)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Indication of Compromise (IOC)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Policy Audit / Policy Compliance (PA / PC)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Qualys Gateway Service (QGS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    SaaS Detection and Response (SDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Assessment Questionnaire (SAQ)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Configuration Assessment (SCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Web Application Firewall (WAF)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR Mobile
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Threat Protection (TP)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Vulnerability Management (VM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Unable To Download Detailed Report From VMDR Vulnerabilities Tab (IM-12463)
    Started 12 Jan 2026 22:27:48 (4 days ago), resolved 14 Jan 2026 20:05:19 (2 days ago)
    Minor Incident
    Resolved
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users on all shared cloud platforms from downloading a detailed report from within VMDR Vulnerabilities.

    Exporting details from VMDR > Vulnerabilities (Group by option selected) and "Download Detailed Report" option checked, results in an error at this time.

    A fix has been identified. Further details will be shared as they become available.

    The ticket reference for this incident is IM-12463.

    Web Application Scanning (WAS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Unified Dashboard (UD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Dashboard widgets are showing as zero (IM-12455)
    Started 5 Jan 2026 22:20:25 (11 days ago), resolved 9 Jan 2026 21:58:08 (7 days ago)
    Major Incident
    Resolved
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    More...

    Qualys Cloud Platform Operations has currently identified an issue where the count for widgets is showing as zero, and some widgets with trending enabled are not displaying the correct count in the VMDR Dashboard. The ticket reference for this incident is IM-12455.

    Connector Centralization
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Custom Assessment and Remediation (CAR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CAR scripts not visible while creating SM UDC (IM-12464)
    Started 14 Jan 2026 04:52:43 (2 days ago), resolved 14 Jan 2026 20:04:42 (2 days ago)
    Minor Incident
    Resolved
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users from seeing CAR approved scripts on UI when they try to create SM UDC from PA side i.e scripts are not listing in UI and is blocking customers to Use CAR script in PCUI.

    The ticket reference for this incident is IM-12464.

    Qualys Flow (QFLOW)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR OT
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Enterprise TruRisk Management (ETM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    TotalAI
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now

    Qualys EU Platform 3

    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CSAM - Newly introduced QQL tokens not working (IM-12457)
    Started 7 Jan 2026 11:37:51 (9 days ago), still ongoing
    Minor Incident
    Identified
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    More...

    Qualys Cloud Platform Operations has identified two issues.

    1. Newly introduced QQL tokens are suggested but do not function.
    2. A few of the old QQLs are not auto-populating. However, they are functioning properly.

    Link : https://docs.qualys.com/en/csam/3.6.1.0/search_tips/search_ui.htm

    The ticket reference for this incident is IM-12457

    AssetView (AV)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    CertView (CERT)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Cloud Agent (CA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Cloud Agent Configuration Profile Download Stuck In Pending Status (IM-12460)
    Started 7 Jan 2026 15:33:40 (9 days ago), resolved 12 Jan 2026 13:05:03 (4 days ago)
    Minor Incident
    Resolved
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    More...

    Qualys Cloud Operations is currently investigating an issue where Qualys Cloud Agents configuration profile downloads do not advance past Pending status. Further updates will be shared as they become available. The incident ticket for reference is IM-12460.

    Total Cloud
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Container Security (CS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Continuous Monitoring (CM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Endpoint Detection and Response (EDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    File Integrity Monitoring (FIM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Malware Detection (MD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Out-of-Band Configuration Assessment (OCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Network Passive Sensor (PS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Patch Management (PM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    PCI Compliance (PCI)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Policy Audit / Policy Compliance (PA / PC)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Indication of Compromise (IOC)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Qualys Gateway Service (QGS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Assessment Questionnaire (SAQ)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Configuration Assessment (SCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR Mobile
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Threat Protection (TP)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Vulnerability Management (VM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Unable To Download Detailed Report From VMDR Vulnerabilities Tab (IM-12463)
    Started 12 Jan 2026 22:27:48 (4 days ago), resolved 14 Jan 2026 20:05:19 (2 days ago)
    Minor Incident
    Resolved
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users on all shared cloud platforms from downloading a detailed report from within VMDR Vulnerabilities.

    Exporting details from VMDR > Vulnerabilities (Group by option selected) and "Download Detailed Report" option checked, results in an error at this time.

    A fix has been identified. Further details will be shared as they become available.

    The ticket reference for this incident is IM-12463.

    Web Application Scanning (WAS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    SaaS Detection and Response (SDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Custom Assessment and Remediation (CAR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CAR scripts not visible while creating SM UDC (IM-12464)
    Started 14 Jan 2026 04:52:43 (2 days ago), resolved 14 Jan 2026 20:04:42 (2 days ago)
    Minor Incident
    Resolved
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users from seeing CAR approved scripts on UI when they try to create SM UDC from PA side i.e scripts are not listing in UI and is blocking customers to Use CAR script in PCUI.

    The ticket reference for this incident is IM-12464.

    Unified Dashboard (UD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Dashboard widgets are showing as zero (IM-12455)
    Started 5 Jan 2026 22:20:25 (11 days ago), resolved 9 Jan 2026 21:58:08 (7 days ago)
    Major Incident
    Resolved
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    More...

    Qualys Cloud Platform Operations has currently identified an issue where the count for widgets is showing as zero, and some widgets with trending enabled are not displaying the correct count in the VMDR Dashboard. The ticket reference for this incident is IM-12455.

    Connector Centralization
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Web Application Firewall (WAF)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Qualys Flow (QFLOW)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR OT
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now

    Qualys UK Platform 1

    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CSAM - Newly introduced QQL tokens not working (IM-12457)
    Started 7 Jan 2026 11:37:51 (9 days ago), still ongoing
    Minor Incident
    Identified
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    More...

    Qualys Cloud Platform Operations has identified two issues.

    1. Newly introduced QQL tokens are suggested but do not function.
    2. A few of the old QQLs are not auto-populating. However, they are functioning properly.

    Link : https://docs.qualys.com/en/csam/3.6.1.0/search_tips/search_ui.htm

    The ticket reference for this incident is IM-12457

    AssetView (AV)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    CertView (CERT)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Total Cloud
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Cloud Agent (CA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Cloud Agent Configuration Profile Download Stuck In Pending Status (IM-12460)
    Started 7 Jan 2026 15:33:40 (9 days ago), resolved 12 Jan 2026 13:05:03 (4 days ago)
    Minor Incident
    Resolved
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    More...

    Qualys Cloud Operations is currently investigating an issue where Qualys Cloud Agents configuration profile downloads do not advance past Pending status. Further updates will be shared as they become available. The incident ticket for reference is IM-12460.

    Container Security (CS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Continuous Monitoring (CM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Malware Detection (MD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Patch Management (PM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    PCI Compliance (PCI)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Policy Audit / Policy Compliance (PA / PC)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Qualys Gateway Service (QGS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Assessment Questionnaire (SAQ)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Threat Protection (TP)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Vulnerability Management (VM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Unable To Download Detailed Report From VMDR Vulnerabilities Tab (IM-12463)
    Started 12 Jan 2026 22:27:48 (4 days ago), resolved 14 Jan 2026 20:05:19 (2 days ago)
    Minor Incident
    Resolved
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users on all shared cloud platforms from downloading a detailed report from within VMDR Vulnerabilities.

    Exporting details from VMDR > Vulnerabilities (Group by option selected) and "Download Detailed Report" option checked, results in an error at this time.

    A fix has been identified. Further details will be shared as they become available.

    The ticket reference for this incident is IM-12463.

    Web Application Scanning (WAS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    File Integrity Monitoring (FIM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    SaaS Detection and Response (SDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Network Passive Sensor (PS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Configuration Assessment (SCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Out-of-Band Configuration Assessment (OCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR Mobile
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Unified Dashboard (UD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Dashboard widgets are showing as zero (IM-12455)
    Started 5 Jan 2026 22:20:25 (11 days ago), resolved 9 Jan 2026 21:58:08 (7 days ago)
    Major Incident
    Resolved
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    More...

    Qualys Cloud Platform Operations has currently identified an issue where the count for widgets is showing as zero, and some widgets with trending enabled are not displaying the correct count in the VMDR Dashboard. The ticket reference for this incident is IM-12455.

    Endpoint Detection and Response (EDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Connector Centralization
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Custom Assessment and Remediation (CAR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CAR scripts not visible while creating SM UDC (IM-12464)
    Started 14 Jan 2026 04:52:43 (2 days ago), resolved 14 Jan 2026 20:04:42 (2 days ago)
    Minor Incident
    Resolved
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users from seeing CAR approved scripts on UI when they try to create SM UDC from PA side i.e scripts are not listing in UI and is blocking customers to Use CAR script in PCUI.

    The ticket reference for this incident is IM-12464.

    Qualys Flow (QFLOW)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR OT
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Enterprise TruRisk Management (ETM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Web Application Firewall (WAF)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now

    Qualys IN Platform 1

    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CSAM - Newly introduced QQL tokens not working (IM-12457)
    Started 7 Jan 2026 11:37:51 (9 days ago), still ongoing
    Minor Incident
    Identified
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    More...

    Qualys Cloud Platform Operations has identified two issues.

    1. Newly introduced QQL tokens are suggested but do not function.
    2. A few of the old QQLs are not auto-populating. However, they are functioning properly.

    Link : https://docs.qualys.com/en/csam/3.6.1.0/search_tips/search_ui.htm

    The ticket reference for this incident is IM-12457

    AssetView (AV)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Cloud Agent (CA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Cloud Agent Configuration Profile Download Stuck In Pending Status (IM-12460)
    Started 7 Jan 2026 15:33:40 (9 days ago), resolved 12 Jan 2026 13:05:03 (4 days ago)
    Minor Incident
    Resolved
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    More...

    Qualys Cloud Operations is currently investigating an issue where Qualys Cloud Agents configuration profile downloads do not advance past Pending status. Further updates will be shared as they become available. The incident ticket for reference is IM-12460.

    CertView (CERT)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Total Cloud
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Container Security (CS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Continuous Monitoring (CM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Endpoint Detection and Response (EDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    File Integrity Monitoring (FIM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Malware Detection (MD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Out-of-Band Configuration Assessment (OCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Network Passive Sensor (PS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Patch Management (PM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    PCI Compliance (PCI)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Web Application Firewall (WAF)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Policy Audit / Policy Compliance (PA / PC)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Qualys Gateway Service (QGS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Assessment Questionnaire (SAQ)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Configuration Assessment (SCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR Mobile
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Threat Protection (TP)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Vulnerability Management (VM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Unable To Download Detailed Report From VMDR Vulnerabilities Tab (IM-12463)
    Started 12 Jan 2026 22:27:48 (4 days ago), resolved 14 Jan 2026 20:05:19 (2 days ago)
    Minor Incident
    Resolved
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users on all shared cloud platforms from downloading a detailed report from within VMDR Vulnerabilities.

    Exporting details from VMDR > Vulnerabilities (Group by option selected) and "Download Detailed Report" option checked, results in an error at this time.

    A fix has been identified. Further details will be shared as they become available.

    The ticket reference for this incident is IM-12463.

    Web Application Firewall (WAF)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Web Application Scanning (WAS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    SaaS Detection and Response (SDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Unified Dashboard (UD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Dashboard widgets are showing as zero (IM-12455)
    Started 5 Jan 2026 22:20:25 (11 days ago), resolved 9 Jan 2026 21:58:08 (7 days ago)
    Major Incident
    Resolved
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    More...

    Qualys Cloud Platform Operations has currently identified an issue where the count for widgets is showing as zero, and some widgets with trending enabled are not displaying the correct count in the VMDR Dashboard. The ticket reference for this incident is IM-12455.

    Custom Assessment and Remediation (CAR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CAR scripts not visible while creating SM UDC (IM-12464)
    Started 14 Jan 2026 04:52:43 (2 days ago), resolved 14 Jan 2026 20:04:42 (2 days ago)
    Minor Incident
    Resolved
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users from seeing CAR approved scripts on UI when they try to create SM UDC from PA side i.e scripts are not listing in UI and is blocking customers to Use CAR script in PCUI.

    The ticket reference for this incident is IM-12464.

    Connector Centralization
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Qualys Flow (QFLOW)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR OT
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Enterprise TruRisk Management (ETM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now

    Qualys AE Platform 1

    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CSAM - Newly introduced QQL tokens not working (IM-12457)
    Started 7 Jan 2026 11:37:51 (9 days ago), still ongoing
    Minor Incident
    Identified
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    More...

    Qualys Cloud Platform Operations has identified two issues.

    1. Newly introduced QQL tokens are suggested but do not function.
    2. A few of the old QQLs are not auto-populating. However, they are functioning properly.

    Link : https://docs.qualys.com/en/csam/3.6.1.0/search_tips/search_ui.htm

    The ticket reference for this incident is IM-12457

    AssetView (AV)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    CertView (CERT)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Cloud Agent (CA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Cloud Agent Configuration Profile Download Stuck In Pending Status (IM-12460)
    Started 7 Jan 2026 15:33:40 (9 days ago), resolved 12 Jan 2026 13:05:03 (4 days ago)
    Minor Incident
    Resolved
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    More...

    Qualys Cloud Operations is currently investigating an issue where Qualys Cloud Agents configuration profile downloads do not advance past Pending status. Further updates will be shared as they become available. The incident ticket for reference is IM-12460.

    Total Cloud
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Container Security (CS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Continuous Monitoring (CM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Endpoint Detection and Response (EDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    File Integrity Monitoring (FIM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Out-of-Band Configuration Assessment (OCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Network Passive Sensor (PS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Patch Management (PM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Policy Audit / Policy Compliance (PA / PC)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Qualys Gateway Service (QGS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    SaaS Detection and Response (SDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Assessment Questionnaire (SAQ)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Configuration Assessment (SCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Threat Protection (TP)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Vulnerability Management (VM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Unable To Download Detailed Report From VMDR Vulnerabilities Tab (IM-12463)
    Started 12 Jan 2026 22:27:48 (4 days ago), resolved 14 Jan 2026 20:05:19 (2 days ago)
    Minor Incident
    Resolved
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users on all shared cloud platforms from downloading a detailed report from within VMDR Vulnerabilities.

    Exporting details from VMDR > Vulnerabilities (Group by option selected) and "Download Detailed Report" option checked, results in an error at this time.

    A fix has been identified. Further details will be shared as they become available.

    The ticket reference for this incident is IM-12463.

    Web Application Firewall (WAF)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Web Application Scanning (WAS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Unified Dashboard (UD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Dashboard widgets are showing as zero (IM-12455)
    Started 5 Jan 2026 22:20:25 (11 days ago), resolved 9 Jan 2026 21:58:08 (7 days ago)
    Major Incident
    Resolved
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    More...

    Qualys Cloud Platform Operations has currently identified an issue where the count for widgets is showing as zero, and some widgets with trending enabled are not displaying the correct count in the VMDR Dashboard. The ticket reference for this incident is IM-12455.

    Custom Assessment and Remediation (CAR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CAR scripts not visible while creating SM UDC (IM-12464)
    Started 14 Jan 2026 04:52:43 (2 days ago), resolved 14 Jan 2026 20:04:42 (2 days ago)
    Minor Incident
    Resolved
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users from seeing CAR approved scripts on UI when they try to create SM UDC from PA side i.e scripts are not listing in UI and is blocking customers to Use CAR script in PCUI.

    The ticket reference for this incident is IM-12464.

    Connector Centralization
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Qualys Flow (QFLOW)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR Mobile
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Network Passive Sensor (PS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR OT
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    PCI Compliance (PCI)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    TotalAI
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Enterprise TruRisk Management (ETM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now

    Qualys KSA Platform 1

    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CSAM - Newly introduced QQL tokens not working (IM-12457)
    Started 7 Jan 2026 11:37:51 (9 days ago), still ongoing
    Minor Incident
    Identified
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    More...

    Qualys Cloud Platform Operations has identified two issues.

    1. Newly introduced QQL tokens are suggested but do not function.
    2. A few of the old QQLs are not auto-populating. However, they are functioning properly.

    Link : https://docs.qualys.com/en/csam/3.6.1.0/search_tips/search_ui.htm

    The ticket reference for this incident is IM-12457

    AssetView (AV)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    CertView (CERT)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Cloud Agent (CA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Cloud Agent Configuration Profile Download Stuck In Pending Status (IM-12460)
    Started 7 Jan 2026 15:33:40 (9 days ago), resolved 12 Jan 2026 13:05:03 (4 days ago)
    Minor Incident
    Resolved
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    More...

    Qualys Cloud Operations is currently investigating an issue where Qualys Cloud Agents configuration profile downloads do not advance past Pending status. Further updates will be shared as they become available. The incident ticket for reference is IM-12460.

    Total Cloud
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Container Security (CS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    File Integrity Monitoring (FIM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Patch Management (PM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    PCI Compliance (PCI)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Policy Audit / Policy Compliance (PA / PC)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Qualys Gateway Service (QGS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Assessment Questionnaire (SAQ)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR Mobile
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Threat Protection (TP)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Vulnerability Management (VM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Unable To Download Detailed Report From VMDR Vulnerabilities Tab (IM-12463)
    Started 12 Jan 2026 22:27:48 (4 days ago), resolved 14 Jan 2026 20:05:19 (2 days ago)
    Minor Incident
    Resolved
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users on all shared cloud platforms from downloading a detailed report from within VMDR Vulnerabilities.

    Exporting details from VMDR > Vulnerabilities (Group by option selected) and "Download Detailed Report" option checked, results in an error at this time.

    A fix has been identified. Further details will be shared as they become available.

    The ticket reference for this incident is IM-12463.

    Web Application Scanning (WAS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Custom Assessment and Remediation (CAR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CAR scripts not visible while creating SM UDC (IM-12464)
    Started 14 Jan 2026 04:52:43 (2 days ago), resolved 14 Jan 2026 20:04:42 (2 days ago)
    Minor Incident
    Resolved
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users from seeing CAR approved scripts on UI when they try to create SM UDC from PA side i.e scripts are not listing in UI and is blocking customers to Use CAR script in PCUI.

    The ticket reference for this incident is IM-12464.

    Unified Dashboard (UD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Dashboard widgets are showing as zero (IM-12455)
    Started 5 Jan 2026 22:20:25 (11 days ago), resolved 9 Jan 2026 21:58:08 (7 days ago)
    Major Incident
    Resolved
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    More...

    Qualys Cloud Platform Operations has currently identified an issue where the count for widgets is showing as zero, and some widgets with trending enabled are not displaying the correct count in the VMDR Dashboard. The ticket reference for this incident is IM-12455.

    Connector Centralization
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Qualys Flow (QFLOW)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Network Passive Sensor (PS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR OT
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Endpoint Detection and Response (EDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    SaaS Detection and Response (SDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Out-of-Band Configuration Assessment (OCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    TotalAppSec (TAS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Total AI
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Configuration Assessment (SCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Extended Detection and Response (XDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Enterprise TruRisk Management (ETM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now

    Qualys AU Platform 1

    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CSAM - Newly introduced QQL tokens not working (IM-12457)
    Started 7 Jan 2026 11:37:51 (9 days ago), still ongoing
    Minor Incident
    Identified
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    More...

    Qualys Cloud Platform Operations has identified two issues.

    1. Newly introduced QQL tokens are suggested but do not function.
    2. A few of the old QQLs are not auto-populating. However, they are functioning properly.

    Link : https://docs.qualys.com/en/csam/3.6.1.0/search_tips/search_ui.htm

    The ticket reference for this incident is IM-12457

    Indication of Compromise (IOC)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    AssetView (AV)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    CertView (CERT)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Cloud Agent (CA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Cloud Agent Configuration Profile Download Stuck In Pending Status (IM-12460)
    Started 7 Jan 2026 15:33:40 (9 days ago), resolved 12 Jan 2026 13:05:03 (4 days ago)
    Minor Incident
    Resolved
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    More...

    Qualys Cloud Operations is currently investigating an issue where Qualys Cloud Agents configuration profile downloads do not advance past Pending status. Further updates will be shared as they become available. The incident ticket for reference is IM-12460.

    Container Security (CS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Continuous Monitoring (CM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Malware Detection (MD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Patch Management (PM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    PCI Compliance (PCI)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Policy Audit / Policy Compliance (PA / PC)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Qualys Gateway Service (QGS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Assessment Questionnaire (SAQ)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Threat Protection (TP)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Web Application Firewall (WAF)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Vulnerability Management (VM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Unable To Download Detailed Report From VMDR Vulnerabilities Tab (IM-12463)
    Started 12 Jan 2026 22:27:48 (4 days ago), resolved 14 Jan 2026 20:05:19 (2 days ago)
    Minor Incident
    Resolved
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users on all shared cloud platforms from downloading a detailed report from within VMDR Vulnerabilities.

    Exporting details from VMDR > Vulnerabilities (Group by option selected) and "Download Detailed Report" option checked, results in an error at this time.

    A fix has been identified. Further details will be shared as they become available.

    The ticket reference for this incident is IM-12463.

    Web Application Scanning (WAS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Total Cloud
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    SaaS Detection and Response (SDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    File Integrity Monitoring (FIM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Configuration Assessment (SCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Endpoint Detection and Response (EDR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Unified Dashboard (UD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Dashboard widgets are showing as zero (IM-12455)
    Started 5 Jan 2026 22:20:25 (11 days ago), resolved 9 Jan 2026 21:58:08 (7 days ago)
    Major Incident
    Resolved
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    More...

    Qualys Cloud Platform Operations has currently identified an issue where the count for widgets is showing as zero, and some widgets with trending enabled are not displaying the correct count in the VMDR Dashboard. The ticket reference for this incident is IM-12455.

    Network Passive Sensor (PS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Connector Centralization
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Custom Assessment and Remediation (CAR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CAR scripts not visible while creating SM UDC (IM-12464)
    Started 14 Jan 2026 04:52:43 (2 days ago), resolved 14 Jan 2026 20:04:42 (2 days ago)
    Minor Incident
    Resolved
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users from seeing CAR approved scripts on UI when they try to create SM UDC from PA side i.e scripts are not listing in UI and is blocking customers to Use CAR script in PCUI.

    The ticket reference for this incident is IM-12464.

    Qualys Flow (QFLOW)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR OT
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR Mobile
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Total AI
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Enterprise TruRisk Management (ETM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now

    Qualys US GOV Platform 1

    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Container Security (CS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Continuous Monitoring (CM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    File Integrity Monitoring (FIM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Vulnerability Management (VM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Threat Protection (TP)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Web Application Scanning (WAS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Unified Dashboard (UD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Dashboard widgets are showing as zero (IM-12455)
    Started 5 Jan 2026 22:20:25 (11 days ago), resolved 9 Jan 2026 21:58:08 (7 days ago)
    Major Incident
    Resolved
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    More...

    Qualys Cloud Platform Operations has currently identified an issue where the count for widgets is showing as zero, and some widgets with trending enabled are not displaying the correct count in the VMDR Dashboard. The ticket reference for this incident is IM-12455.

    Policy Audit / Policy Compliance (PA / PC)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Patch Management (PM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    CertView (CERT)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Cloud Agent (CA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now

    Qualys PCI Platform

    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    PCI Platform
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now

    Qualys Free Services

    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    BrowserCheck
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    SSL Labs
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Qualys Community
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now

    Qualys US Platform 5

    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CSAM - Newly introduced QQL tokens not working (IM-12457)
    Started 7 Jan 2026 11:37:51 (9 days ago), still ongoing
    Minor Incident
    Identified
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
    More...

    Qualys Cloud Platform Operations has identified two issues.

    1. Newly introduced QQL tokens are suggested but do not function.
    2. A few of the old QQLs are not auto-populating. However, they are functioning properly.

    Link : https://docs.qualys.com/en/csam/3.6.1.0/search_tips/search_ui.htm

    The ticket reference for this incident is IM-12457

    CertView (CERT)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Cloud Agent (CA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Cloud Agent Configuration Profile Download Stuck In Pending Status (IM-12460)
    Started 7 Jan 2026 15:33:40 (9 days ago), resolved 12 Jan 2026 13:05:03 (4 days ago)
    Minor Incident
    Resolved
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    Cloud Agent (CA)
    More...

    Qualys Cloud Operations is currently investigating an issue where Qualys Cloud Agents configuration profile downloads do not advance past Pending status. Further updates will be shared as they become available. The incident ticket for reference is IM-12460.

    Total Cloud
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Container Security (CS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Continuous Monitoring (CM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    File Integrity Monitoring (FIM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Malware Detection (MD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Network Passive Sensor (PS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Patch Management (PM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    PCI Compliance (PCI)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Policy Audit / Policy Compliance (PA / PC)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Qualys Gateway Service (QGS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Security Configuration Assessment (SCA)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    VMDR Mobile
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Threat Protection (TP)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Vulnerability Management (VM)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Unable To Download Detailed Report From VMDR Vulnerabilities Tab (IM-12463)
    Started 12 Jan 2026 22:27:48 (4 days ago), resolved 14 Jan 2026 20:05:19 (2 days ago)
    Minor Incident
    Resolved
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    Vulnerability Management (VM)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users on all shared cloud platforms from downloading a detailed report from within VMDR Vulnerabilities.

    Exporting details from VMDR > Vulnerabilities (Group by option selected) and "Download Detailed Report" option checked, results in an error at this time.

    A fix has been identified. Further details will be shared as they become available.

    The ticket reference for this incident is IM-12463.

    Web Application Scanning (WAS)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Custom Assessment and Remediation (CAR)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: CAR scripts not visible while creating SM UDC (IM-12464)
    Started 14 Jan 2026 04:52:43 (2 days ago), resolved 14 Jan 2026 20:04:42 (2 days ago)
    Minor Incident
    Resolved
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    Custom Assessment and Remediation (CAR)
    More...

    Qualys Cloud Operations has identified an issue that is preventing users from seeing CAR approved scripts on UI when they try to create SM UDC from PA side i.e scripts are not listing in UI and is blocking customers to Use CAR script in PCUI.

    The ticket reference for this incident is IM-12464.

    Unified Dashboard (UD)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    All Shared Platforms: Dashboard widgets are showing as zero (IM-12455)
    Started 5 Jan 2026 22:20:25 (11 days ago), resolved 9 Jan 2026 21:58:08 (7 days ago)
    Major Incident
    Resolved
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    Unified Dashboard (UD)
    More...

    Qualys Cloud Platform Operations has currently identified an issue where the count for widgets is showing as zero, and some widgets with trending enabled are not displaying the correct count in the VMDR Dashboard. The ticket reference for this incident is IM-12455.

    Connector Centralization
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Qualys Flow (QFLOW)
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now