Qualys Status
Real-time updates of Qualys issues and outages
Qualys status is Under Maintenance
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
Cloud Agent (CA)
Total Cloud
Vulnerability Management (VM)
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
Active Incidents
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in our AV, New VM Dashboard, and CA applications on US Platform 1. Some users may notice that VM and PC data is taking longer than expected to appear in our AssetView, New VM Dashboard, and Cloud Agent modules. This may also impact existing and dynamic tag evaluation in the UI. IM ticket reference is IM-12031
Recently Resolved Incidents
Qualys Cloud Platform Operations is currently investigating an issue causing AWS connectors to finish in an errored state within the Total Cloud module. Further updates will be shared as they become available.
The ticket reference for this activity is IM-12042
Qualys VM Platform Operations is investigating issues causing lag in VM Scans on US POD2. Users might notice a delay in VM Scan Processing.
Further updates will be shared as they become available.
The ticket Reference for this incident is IM-12041.
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
Qualys Cloud Platform Operations is investigating an issue where users may experience a delay in scan processing for Containers. Further updates will be shared as they become available. The ticket reference for this activity is IM-12023
Qualys Outage Survival Guide
Qualys Components
Qualys US Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in our AV, New VM Dashboard, and CA applications on US Platform 1. Some users may notice that VM and PC data is taking longer than expected to appear in our AssetView, New VM Dashboard, and Cloud Agent modules. This may also impact existing and dynamic tag evaluation in the UI. IM ticket reference is IM-12031
AssetView (AV)
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in our AV, New VM Dashboard, and CA applications on US Platform 1. Some users may notice that VM and PC data is taking longer than expected to appear in our AssetView, New VM Dashboard, and Cloud Agent modules. This may also impact existing and dynamic tag evaluation in the UI. IM ticket reference is IM-12031
CertView (CERT)
Cloud Agent (CA)
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in our AV, New VM Dashboard, and CA applications on US Platform 1. Some users may notice that VM and PC data is taking longer than expected to appear in our AssetView, New VM Dashboard, and Cloud Agent modules. This may also impact existing and dynamic tag evaluation in the UI. IM ticket reference is IM-12031
Total Cloud
Qualys Cloud Platform Operations is currently investigating an issue causing AWS connectors to finish in an errored state within the Total Cloud module. Further updates will be shared as they become available.
The ticket reference for this activity is IM-12042
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Extended Detection and Response (XDR)
Malware Detection (MD)
Indication of Compromise (IOC)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Policy Compliance (PC)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Vulnerability Management (VM)
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in our AV, New VM Dashboard, and CA applications on US Platform 1. Some users may notice that VM and PC data is taking longer than expected to appear in our AssetView, New VM Dashboard, and Cloud Agent modules. This may also impact existing and dynamic tag evaluation in the UI. IM ticket reference is IM-12031
Web Application Firewall (WAF)
Web Application Scanning (WAS)
SaaS Detection and Response (SDR)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Connector Centralization
Qualys Flow (QFLOW)
VMDR OT
Enterprise TruRisk Management (ETM)
TotalAI
Qualys US Platform 2
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in our AV, New VM Dashboard, and CA applications on US Platform 1. Some users may notice that VM and PC data is taking longer than expected to appear in our AssetView, New VM Dashboard, and Cloud Agent modules. This may also impact existing and dynamic tag evaluation in the UI. IM ticket reference is IM-12031
AssetView (AV)
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in our AV, New VM Dashboard, and CA applications on US Platform 1. Some users may notice that VM and PC data is taking longer than expected to appear in our AssetView, New VM Dashboard, and Cloud Agent modules. This may also impact existing and dynamic tag evaluation in the UI. IM ticket reference is IM-12031
CertView (CERT)
Cloud Agent (CA)
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in our AV, New VM Dashboard, and CA applications on US Platform 1. Some users may notice that VM and PC data is taking longer than expected to appear in our AssetView, New VM Dashboard, and Cloud Agent modules. This may also impact existing and dynamic tag evaluation in the UI. IM ticket reference is IM-12031
Total Cloud
Container Security (CS)
Qualys Cloud Platform Operations is investigating an issue where users may experience a delay in scan processing for Containers. Further updates will be shared as they become available. The ticket reference for this activity is IM-12023
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Extended Detection and Response (XDR)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Indication of Compromise (IOC)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Policy Compliance (PC)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Web Application Firewall (WAF)
Vulnerability Management (VM)
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in our AV, New VM Dashboard, and CA applications on US Platform 1. Some users may notice that VM and PC data is taking longer than expected to appear in our AssetView, New VM Dashboard, and Cloud Agent modules. This may also impact existing and dynamic tag evaluation in the UI. IM ticket reference is IM-12031
Qualys VM Platform Operations is investigating issues causing lag in VM Scans on US POD2. Users might notice a delay in VM Scan Processing.
Further updates will be shared as they become available.
The ticket Reference for this incident is IM-12041.
Web Application Scanning (WAS)
SaaS Detection and Response (SDR)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Connector Centralization
Qualys Flow (QFLOW)
VMDR OT
Enterprise TruRisk Management (ETM)
Qualys US Platform 3
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in our AV, New VM Dashboard, and CA applications on US Platform 1. Some users may notice that VM and PC data is taking longer than expected to appear in our AssetView, New VM Dashboard, and Cloud Agent modules. This may also impact existing and dynamic tag evaluation in the UI. IM ticket reference is IM-12031
AssetView (AV)
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in our AV, New VM Dashboard, and CA applications on US Platform 1. Some users may notice that VM and PC data is taking longer than expected to appear in our AssetView, New VM Dashboard, and Cloud Agent modules. This may also impact existing and dynamic tag evaluation in the UI. IM ticket reference is IM-12031
CertView (CERT)
Cloud Agent (CA)
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in our AV, New VM Dashboard, and CA applications on US Platform 1. Some users may notice that VM and PC data is taking longer than expected to appear in our AssetView, New VM Dashboard, and Cloud Agent modules. This may also impact existing and dynamic tag evaluation in the UI. IM ticket reference is IM-12031
Total Cloud
Container Security (CS)
Extended Detection and Response (XDR)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Indication of Compromise (IOC)
Policy Compliance (PC)
Qualys Gateway Service (QGS)
SaaS Detection and Response (SDR)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Web Application Firewall (WAF)
Vulnerability Management (VM)
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in our AV, New VM Dashboard, and CA applications on US Platform 1. Some users may notice that VM and PC data is taking longer than expected to appear in our AssetView, New VM Dashboard, and Cloud Agent modules. This may also impact existing and dynamic tag evaluation in the UI. IM ticket reference is IM-12031
Web Application Scanning (WAS)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Connector Centralization
VMDR OT
Qualys Flow (QFLOW)
Total Cloud
Enterprise TruRisk Management (ETM)
TotalAI
Qualys US Platform 4
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Qualys Cloud Platform Operations is currently investigating an issue causing AWS connectors to finish in an errored state within the Total Cloud module. Further updates will be shared as they become available.
The ticket reference for this activity is IM-12042
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
Indication of Compromise (IOC)
PCI Compliance (PCI)
Policy Compliance (PC)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Firewall (WAF)
Web Application Scanning (WAS)
Security Configuration Assessment (SCA)
SaaS Detection and Response (SDR)
VMDR Mobile
Unified Dashboard (UD)
Custom Assessment and Remediation (CAR)
Connector Centralization
VMDR OT
Asset Inventory (AI)
Qualys Flow (QFLOW)
Total Cloud
Enterprise TruRisk Management (ETM)
Qualys CA Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
Policy Compliance (PC)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Indication of Compromise (IOC)
Security Configuration Assessment (SCA)
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Scanning (WAS)
SaaS Detection and Response (SDR)
VMDR Mobile
Extended Detection and Response (XDR)
Unified Dashboard (UD)
Connector Centralization
Custom Assessment and Remediation (CAR)
Qualys Flow (QFLOW)
VMDR OT
Qualys EU Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in our AV, New VM Dashboard, and CA applications on US Platform 1. Some users may notice that VM and PC data is taking longer than expected to appear in our AssetView, New VM Dashboard, and Cloud Agent modules. This may also impact existing and dynamic tag evaluation in the UI. IM ticket reference is IM-12031
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
AssetView (AV)
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in our AV, New VM Dashboard, and CA applications on US Platform 1. Some users may notice that VM and PC data is taking longer than expected to appear in our AssetView, New VM Dashboard, and Cloud Agent modules. This may also impact existing and dynamic tag evaluation in the UI. IM ticket reference is IM-12031
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
CertView (CERT)
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
Cloud Agent (CA)
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in our AV, New VM Dashboard, and CA applications on US Platform 1. Some users may notice that VM and PC data is taking longer than expected to appear in our AssetView, New VM Dashboard, and Cloud Agent modules. This may also impact existing and dynamic tag evaluation in the UI. IM ticket reference is IM-12031
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
Total Cloud
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
Container Security (CS)
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
Continuous Monitoring (CM)
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
Endpoint Detection and Response (EDR)
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
File Integrity Monitoring (FIM)
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
Malware Detection (MD)
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
Out-of-Band Configuration Assessment (OCA)
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
Network Passive Sensor (PS)
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
Patch Management (PM)
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
PCI Compliance (PCI)
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
Policy Compliance (PC)
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
Qualys Gateway Service (QGS)
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
SaaS Detection and Response (SDR)
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
Extended Detection and Response (XDR)
Security Assessment Questionnaire (SAQ)
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
Security Configuration Assessment (SCA)
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
Indication of Compromise (IOC)
VMDR Mobile
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
Threat Protection (TP)
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
Vulnerability Management (VM)
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in our AV, New VM Dashboard, and CA applications on US Platform 1. Some users may notice that VM and PC data is taking longer than expected to appear in our AssetView, New VM Dashboard, and Cloud Agent modules. This may also impact existing and dynamic tag evaluation in the UI. IM ticket reference is IM-12031
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
Web Application Scanning (WAS)
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
Web Application Firewall (WAF)
Unified Dashboard (UD)
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
Custom Assessment and Remediation (CAR)
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
Web Application Firewall (WAF)
Connector Centralization
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
VMDR OT
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
Qualys Flow (QFLOW)
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
Enterprise TruRisk Management (ETM)
EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.
The Qualys Operations team is investigating the issue.
The ticket reference for this activity is IM-12038.
Qualys EU Platform 2
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in our AV, New VM Dashboard, and CA applications on US Platform 1. Some users may notice that VM and PC data is taking longer than expected to appear in our AssetView, New VM Dashboard, and Cloud Agent modules. This may also impact existing and dynamic tag evaluation in the UI. IM ticket reference is IM-12031
AssetView (AV)
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in our AV, New VM Dashboard, and CA applications on US Platform 1. Some users may notice that VM and PC data is taking longer than expected to appear in our AssetView, New VM Dashboard, and Cloud Agent modules. This may also impact existing and dynamic tag evaluation in the UI. IM ticket reference is IM-12031
CertView (CERT)
Cloud Agent (CA)
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in our AV, New VM Dashboard, and CA applications on US Platform 1. Some users may notice that VM and PC data is taking longer than expected to appear in our AssetView, New VM Dashboard, and Cloud Agent modules. This may also impact existing and dynamic tag evaluation in the UI. IM ticket reference is IM-12031
Web Application Firewall (WAF)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Policy Compliance (PC)
Qualys Gateway Service (QGS)
SaaS Detection and Response (SDR)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Indication of Compromise (IOC)
Vulnerability Management (VM)
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in our AV, New VM Dashboard, and CA applications on US Platform 1. Some users may notice that VM and PC data is taking longer than expected to appear in our AssetView, New VM Dashboard, and Cloud Agent modules. This may also impact existing and dynamic tag evaluation in the UI. IM ticket reference is IM-12031
