Qualys Status
Real-time updates of Qualys issues and outages
Qualys status is Partially Degraded Service
Container Security (CS)
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
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Active Incidents
Qualys Cloud Operations has identified the issue causing degraded performance in the WAS and CSAM APIs. Some users may experience intermittent errors. The team is currently working on a fix.
Further updates will be provided as they become available. The ticket reference for this incident is IM-12687.
Qualys Cloud Platform Operations is currently investigating an issue causing degradation in PC scan processing on Qualys EU Platform 2. Users may expect a delay in the PC data availability on the UI.
Further updates will be shared as they become available.
Ticket reference for this incident: IM-12624.
Recently Resolved Incidents
Qualys Cloud Platform Operations is currently investigating an issue where Container Security (CS) Users may experience a delay in scan processing for containers and images via the API/UI. The customer may not be able to view details of images scanned with the sensor and Q-Scanner.
Further details will be provided as they become available.
The ticket reference for this incident is IM-12689
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 2 UI to become unavailable for multiple modules and services. Further updates will be shared as they become available.
Ticket reference for this activity: IM-12682
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys EU Platform 3. As a result, customers may experience slow performance when logging into Qualysguard FO, and the VMDR dashboard may take longer to load.
Qualys Outage Survival Guide
Qualys Components
Qualys US Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Qualys Cloud Platform Operations is currently investigating an issue where Container Security (CS) Users may experience a delay in scan processing for containers and images via the API/UI. The customer may not be able to view details of images scanned with the sensor and Q-Scanner.
Further details will be provided as they become available.
The ticket reference for this incident is IM-12689
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Extended Detection and Response (XDR)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Indication of Compromise (IOC)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Scanning (WAS)
Web Application Firewall (WAF)
SaaS Detection and Response (SDR)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Connector Centralization
Qualys Flow (QFLOW)
VMDR OT
Enterprise TruRisk Management (ETM)
TotalAI
Qualys US Platform 2
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
AssetView (AV)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
CertView (CERT)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
Cloud Agent (CA)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
Total Cloud
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
Container Security (CS)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
Continuous Monitoring (CM)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
Endpoint Detection and Response (EDR)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
File Integrity Monitoring (FIM)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
Extended Detection and Response (XDR)
Malware Detection (MD)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
Out-of-Band Configuration Assessment (OCA)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
Indication of Compromise (IOC)
Network Passive Sensor (PS)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
Patch Management (PM)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
PCI Compliance (PCI)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
Policy Audit (PA)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
Qualys Gateway Service (QGS)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
Security Assessment Questionnaire (SAQ)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
Security Configuration Assessment (SCA)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
VMDR Mobile
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
Threat Protection (TP)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
Web Application Firewall (WAF)
Vulnerability Management (VM)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
Web Application Scanning (WAS)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
SaaS Detection and Response (SDR)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
Custom Assessment and Remediation (CAR)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
Unified Dashboard (UD)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
Connector Centralization
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
Qualys Flow (QFLOW)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
VMDR OT
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
Enterprise TruRisk Management (ETM)
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
TotalAI
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs.
Further updates will be shared as they become available.
Qualys US Platform 3
Administration
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Extended Detection and Response (XDR)
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
Indication of Compromise (IOC)
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
SaaS Detection and Response (SDR)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Web Application Firewall (WAF)
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Scanning (WAS)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Connector Centralization
VMDR OT
Qualys Flow (QFLOW)
Total Cloud
Enterprise TruRisk Management (ETM)
TotalAI
Qualys US Platform 4
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Indication of Compromise (IOC)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Web Application Firewall (WAF)
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Scanning (WAS)
Security Configuration Assessment (SCA)
SaaS Detection and Response (SDR)
VMDR Mobile
Unified Dashboard (UD)
Custom Assessment and Remediation (CAR)
Connector Centralization
Asset Inventory (AI)
VMDR OT
Qualys Flow (QFLOW)
Total Cloud
Enterprise TruRisk Management (ETM)
TotalAI
Qualys US Platform 5
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
Security Configuration Assessment (SCA)
Indication of Compromise (IOC)
VMDR Mobile
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Scanning (WAS)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Connector Centralization
Extended Detection and Response (XDR)
Qualys Flow (QFLOW)
VMDR OT
Qualys CA Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
Policy Audit (PA)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
Threat Protection (TP)
Vulnerability Management (VM)
Extended Detection and Response (XDR)
Web Application Scanning (WAS)
SaaS Detection and Response (SDR)
VMDR Mobile
Indication of Compromise (IOC)
Unified Dashboard (UD)
Connector Centralization
Custom Assessment and Remediation (CAR)
Web Application Firewall (WAF)
Qualys Flow (QFLOW)
VMDR OT
PCI Compliance (PCI)
Web Application Firewall (WAF)
Enterprise TruRisk Management (ETM)
TotalAI
Qualys EU Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Qualys Cloud Operations has identified the issue causing degraded performance in the WAS and CSAM APIs. Some users may experience intermittent errors. The team is currently working on a fix.
Further updates will be provided as they become available. The ticket reference for this incident is IM-12687.
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Web Application Firewall (WAF)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
SaaS Detection and Response (SDR)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Indication of Compromise (IOC)
Vulnerability Management (VM)
Web Application Scanning (WAS)
Qualys Cloud Operations has identified the issue causing degraded performance in the WAS and CSAM APIs. Some users may experience intermittent errors. The team is currently working on a fix.
Further updates will be provided as they become available. The ticket reference for this incident is IM-12687.
Unified Dashboard (UD)
Custom Assessment and Remediation (CAR)
Web Application Firewall (WAF)
Connector Centralization
VMDR OT
Qualys Flow (QFLOW)
Enterprise TruRisk Management (ETM)
Total AI
Qualys EU Platform 2
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 2 UI to become unavailable for multiple modules and services. Further updates will be shared as they become available.
Ticket reference for this activity: IM-12682
AssetView (AV)
CertView (CERT)
Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 2 UI to become unavailable for multiple modules and services. Further updates will be shared as they become available.
Ticket reference for this activity: IM-12682
Cloud Agent (CA)
Total Cloud
Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 2 UI to become unavailable for multiple modules and services. Further updates will be shared as they become available.
Ticket reference for this activity: IM-12682
Container Security (CS)
Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 2 UI to become unavailable for multiple modules and services. Further updates will be shared as they become available.
Ticket reference for this activity: IM-12682
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 2 UI to become unavailable for multiple modules and services. Further updates will be shared as they become available.
Ticket reference for this activity: IM-12682
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 2 UI to become unavailable for multiple modules and services. Further updates will be shared as they become available.
Ticket reference for this activity: IM-12682
Qualys Cloud Platform Operations is currently investigating an issue causing degradation in PC scan processing on Qualys EU Platform 2. Users may expect a delay in the PC data availability on the UI.
Further updates will be shared as they become available.
Ticket reference for this incident: IM-12624.
Qualys Gateway Service (QGS)
SaaS Detection and Response (SDR)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 2 UI to become unavailable for multiple modules and services. Further updates will be shared as they become available.
Ticket reference for this activity: IM-12682
Vulnerability Management (VM)
Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 2 UI to become unavailable for multiple modules and services. Further updates will be shared as they become available.
Ticket reference for this activity: IM-12682
Indication of Compromise (IOC)
Web Application Scanning (WAS)
Unified Dashboard (UD)
Connector Centralization
Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 2 UI to become unavailable for multiple modules and services. Further updates will be shared as they become available.
Ticket reference for this activity: IM-12682
Custom Assessment and Remediation (CAR)
Qualys Flow (QFLOW)
VMDR OT
Enterprise TruRisk Management (ETM)
Total AI
Qualys EU Platform 3
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Web Application Firewall (WAF)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Vulnerability Management (VM)
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys EU Platform 3. As a result, customers may experience slow performance when logging into Qualysguard FO, and the VMDR dashboard may take longer to load.