Qualys Status
Real-time updates of Qualys issues and outages
Qualys status is Under Maintenance
Qualys US Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
Cloud Agent (CA)
Container Security (CS)
Continuous Monitoring (CM)
Vulnerability Management (VM)
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Active Incidents
Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI and Reports.
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US platform 3 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.
Recently Resolved Incidents
Qualys Cloud Platform Operations is currently investigating an issue affecting Qualys US Platform 1, in which users are unable to perform any actions in the WAS/TAS UI. Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12749.
Qualys Cloud Platform Operations is currently investigating an issue affecting Qualys EU Platform 2, where multiple services are impacted including CAUI, CertView, Total Cloud, File Integrity Monitoring, Container Security, Connector, Qualys flow. Users might notice degraded performance while access the modules.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12752.
Qualys Cloud Platform Operations is currently investigating an issue affecting the US Platform 4, which is causing delays in processing AWS asset data. As a result, the most recent information may not be reflected in the AWS Inventory and Posture tabs. Existing data remains available; however, newly discovered or updated assets, as well as evaluations, may take longer than usual to appear. Further updates will be shared as they become available.
The ticket reference for this activity is IM-12750
Qualys Cloud Platform Operations is currently investigating an issue affecting Qualys US Platform 1 and Platform 2, where downloaded reports in CSV and XML formats are returning empty files. Results downloads in PDF format continue to function normally, and the issue appears to be limited to CSV and XML exports. Additional updates will be provided as more information becomes available.
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in Unified Asset Inventory. Further updates will be shared as they become available.
Qualys Outage Survival Guide
Qualys Components
Qualys US Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in Unified Asset Inventory. Further updates will be shared as they become available.
AssetView (AV)
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in Unified Asset Inventory. Further updates will be shared as they become available.
CertView (CERT)
Cloud Agent (CA)
Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI and Reports.
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
Extended Detection and Response (XDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Indication of Compromise (IOC)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Vulnerability Management (VM)
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in Unified Asset Inventory. Further updates will be shared as they become available.
Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI and Reports.
Qualys Cloud Platform Operations is currently investigating an issue affecting Qualys US Platform 1 and Platform 2, where downloaded reports in CSV and XML formats are returning empty files. Results downloads in PDF format continue to function normally, and the issue appears to be limited to CSV and XML exports. Additional updates will be provided as more information becomes available.
Web Application Firewall (WAF)
Web Application Scanning (WAS)
Qualys Cloud Platform Operations is currently investigating an issue affecting Qualys US Platform 1, in which users are unable to perform any actions in the WAS/TAS UI. Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12749.
SaaS Detection and Response (SDR)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in Unified Asset Inventory. Further updates will be shared as they become available.
Connector Centralization
Qualys Flow (QFLOW)
VMDR OT
Enterprise TruRisk Management (ETM)
TotalAI
Qualys US Platform 2
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
AssetView (AV)
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
CertView (CERT)
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
Cloud Agent (CA)
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
Total Cloud
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
Container Security (CS)
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
Continuous Monitoring (CM)
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
Endpoint Detection and Response (EDR)
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
File Integrity Monitoring (FIM)
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
Extended Detection and Response (XDR)
Malware Detection (MD)
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
Out-of-Band Configuration Assessment (OCA)
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
Indication of Compromise (IOC)
Network Passive Sensor (PS)
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
Patch Management (PM)
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
PCI Compliance (PCI)
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
Policy Audit (PA)
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
Qualys Gateway Service (QGS)
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
Security Assessment Questionnaire (SAQ)
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
Security Configuration Assessment (SCA)
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
VMDR Mobile
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
Threat Protection (TP)
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
Vulnerability Management (VM)
Qualys Cloud Platform Operations is currently investigating an issue affecting Qualys US Platform 1 and Platform 2, where downloaded reports in CSV and XML formats are returning empty files. Results downloads in PDF format continue to function normally, and the issue appears to be limited to CSV and XML exports. Additional updates will be provided as more information becomes available.
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
Web Application Firewall (WAF)
Web Application Scanning (WAS)
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
SaaS Detection and Response (SDR)
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
Custom Assessment and Remediation (CAR)
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
Unified Dashboard (UD)
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
Connector Centralization
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
Qualys Flow (QFLOW)
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
VMDR OT
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
Enterprise TruRisk Management (ETM)
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
TotalAI
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12745.
Administration
Qualys US Platform 3
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US platform 3 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.
AssetView (AV)
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US platform 3 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.
CertView (CERT)
Cloud Agent (CA)
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US platform 3 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.
Total Cloud
Extended Detection and Response (XDR)
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Indication of Compromise (IOC)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
SaaS Detection and Response (SDR)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
Web Application Firewall (WAF)
VMDR Mobile
Threat Protection (TP)
Vulnerability Management (VM)
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US platform 3 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.
Web Application Scanning (WAS)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US platform 3 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.
Connector Centralization
VMDR OT
Qualys Flow (QFLOW)
Total Cloud
Enterprise TruRisk Management (ETM)
TotalAI
Qualys US Platform 4
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Qualys Cloud Platform Operations is currently investigating an issue affecting the US Platform 4, which is causing delays in processing AWS asset data. As a result, the most recent information may not be reflected in the AWS Inventory and Posture tabs. Existing data remains available; however, newly discovered or updated assets, as well as evaluations, may take longer than usual to appear. Further updates will be shared as they become available.
The ticket reference for this activity is IM-12750
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
Indication of Compromise (IOC)
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Threat Protection (TP)
Web Application Firewall (WAF)
Vulnerability Management (VM)
Web Application Scanning (WAS)
Security Configuration Assessment (SCA)
SaaS Detection and Response (SDR)
VMDR Mobile
Unified Dashboard (UD)
Custom Assessment and Remediation (CAR)
Connector Centralization
Qualys Cloud Platform Operations is currently investigating an issue affecting the US Platform 4, which is causing delays in processing AWS asset data. As a result, the most recent information may not be reflected in the AWS Inventory and Posture tabs. Existing data remains available; however, newly discovered or updated assets, as well as evaluations, may take longer than usual to appear. Further updates will be shared as they become available.
The ticket reference for this activity is IM-12750
VMDR OT
Asset Inventory (AI)
Qualys Flow (QFLOW)
Total Cloud
Enterprise TruRisk Management (ETM)
TotalAI
Qualys US Platform 5
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
Security Configuration Assessment (SCA)
Indication of Compromise (IOC)
VMDR Mobile
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Scanning (WAS)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Connector Centralization
Extended Detection and Response (XDR)
Qualys Flow (QFLOW)
VMDR OT
Qualys CA Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
Policy Audit (PA)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
Threat Protection (TP)
Vulnerability Management (VM)
Extended Detection and Response (XDR)
Web Application Scanning (WAS)
SaaS Detection and Response (SDR)
Indication of Compromise (IOC)
VMDR Mobile
Unified Dashboard (UD)
Connector Centralization
Custom Assessment and Remediation (CAR)
Web Application Firewall (WAF)
Qualys Flow (QFLOW)
VMDR OT
Web Application Firewall (WAF)
PCI Compliance (PCI)
Enterprise TruRisk Management (ETM)
TotalAI
Qualys EU Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Web Application Firewall (WAF)
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
SaaS Detection and Response (SDR)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Vulnerability Management (VM)
Indication of Compromise (IOC)
Web Application Scanning (WAS)
Unified Dashboard (UD)
Custom Assessment and Remediation (CAR)
Connector Centralization
Web Application Firewall (WAF)
VMDR OT
Qualys Flow (QFLOW)
Enterprise TruRisk Management (ETM)
Total AI
Qualys EU Platform 2
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Qualys Cloud Platform Operations is currently investigating an issue affecting Qualys EU Platform 2, where multiple services are impacted including CAUI, CertView, Total Cloud, File Integrity Monitoring, Container Security, Connector, Qualys flow. Users might notice degraded performance while access the modules.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12752.
Cloud Agent (CA)
Qualys Cloud Platform Operations is currently investigating an issue affecting Qualys EU Platform 2, where multiple services are impacted including CAUI, CertView, Total Cloud, File Integrity Monitoring, Container Security, Connector, Qualys flow. Users might notice degraded performance while access the modules.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12752.
Total Cloud
Qualys Cloud Platform Operations is currently investigating an issue affecting Qualys EU Platform 2, where multiple services are impacted including CAUI, CertView, Total Cloud, File Integrity Monitoring, Container Security, Connector, Qualys flow. Users might notice degraded performance while access the modules.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12752.
Container Security (CS)
Qualys Cloud Platform Operations is currently investigating an issue affecting Qualys EU Platform 2, where multiple services are impacted including CAUI, CertView, Total Cloud, File Integrity Monitoring, Container Security, Connector, Qualys flow. Users might notice degraded performance while access the modules.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12752.
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Qualys Cloud Platform Operations is currently investigating an issue affecting Qualys EU Platform 2, where multiple services are impacted including CAUI, CertView, Total Cloud, File Integrity Monitoring, Container Security, Connector, Qualys flow. Users might notice degraded performance while access the modules.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12752.
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
SaaS Detection and Response (SDR)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Vulnerability Management (VM)
Indication of Compromise (IOC)
Web Application Scanning (WAS)
Unified Dashboard (UD)
Connector Centralization
Qualys Cloud Platform Operations is currently investigating an issue affecting Qualys EU Platform 2, where multiple services are impacted including CAUI, CertView, Total Cloud, File Integrity Monitoring, Container Security, Connector, Qualys flow. Users might notice degraded performance while access the modules.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12752.
Custom Assessment and Remediation (CAR)
Qualys Flow (QFLOW)
Qualys Cloud Platform Operations is currently investigating an issue affecting Qualys EU Platform 2, where multiple services are impacted including CAUI, CertView, Total Cloud, File Integrity Monitoring, Container Security, Connector, Qualys flow. Users might notice degraded performance while access the modules.
Further updates will be shared as they become available.
For reference, the ticket number for this incident is IM-12752.