
Qualys Status
Real-time updates of Qualys issues and outages
Qualys status is Under Maintenance
Vulnerability Management (VM)
Qualys US Platform 3
Cloud Agent (CA)
Qualys US Platform 4
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Policy Audit (PA)
Vulnerability Management (VM)
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Active Incidents
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys AE Platform 1. As a result, customers may experience slow performance when logging into Qualysguard FO, and the VMDR dashboard may take longer to load. Please note that there is no impact on scan processing or API functionality.
Further updates will be provided as they become available. The ticket reference for this incident is IM-12654.
Recently Resolved Incidents
Qualys Cloud Platform Operations is currently investigating an issue causing some VM and PC Scheduled scans not getting triggered.
On-demand scans are working fine.
Further updates will be shared as they become available.
Ticket reference for this incident: IM-12653.
Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI and Reports.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12643.
Qualys Cloud Platform Operations is currently investigating an issue where the Appliances tab in VMDR is not loading. Further updates will be shared as they become available.
The ticket reference for this incident is IM-12647.
Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM/PC scan processing. Some users will notice a delay in the time it takes for data captured via VM/PC scans to become available in the UI and Reports.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12642.
Qualys Cloud Platform Operations has identified an issue causing PA agent backlogs on EU Platform 2.
Further updates will be shared as they become available. Ticket reference for this activity: IM-12624
Qualys Outage Survival Guide
Qualys Components
Qualys US Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
Extended Detection and Response (XDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Indication of Compromise (IOC)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Firewall (WAF)
Web Application Scanning (WAS)
SaaS Detection and Response (SDR)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Connector Centralization
Qualys Flow (QFLOW)
VMDR OT
Enterprise TruRisk Management (ETM)
TotalAI
Qualys US Platform 2
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Extended Detection and Response (XDR)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Indication of Compromise (IOC)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Web Application Firewall (WAF)
Vulnerability Management (VM)
Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM/PC scan processing. Some users will notice a delay in the time it takes for data captured via VM/PC scans to become available in the UI and Reports.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12642.
Web Application Scanning (WAS)
SaaS Detection and Response (SDR)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Connector Centralization
Qualys Flow (QFLOW)
VMDR OT
Enterprise TruRisk Management (ETM)
TotalAI
Administration
Qualys US Platform 3
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Extended Detection and Response (XDR)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Indication of Compromise (IOC)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
SaaS Detection and Response (SDR)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Web Application Firewall (WAF)
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Scanning (WAS)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Connector Centralization
VMDR OT
Qualys Flow (QFLOW)
Total Cloud
Enterprise TruRisk Management (ETM)
TotalAI
Qualys US Platform 4
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Indication of Compromise (IOC)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Web Application Firewall (WAF)
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Scanning (WAS)
Security Configuration Assessment (SCA)
SaaS Detection and Response (SDR)
VMDR Mobile
Unified Dashboard (UD)
Custom Assessment and Remediation (CAR)
Connector Centralization
Asset Inventory (AI)
VMDR OT
Qualys Flow (QFLOW)
Total Cloud
Enterprise TruRisk Management (ETM)
TotalAI
Qualys US Platform 5
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
Indication of Compromise (IOC)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Scanning (WAS)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Connector Centralization
Extended Detection and Response (XDR)
Qualys Flow (QFLOW)
VMDR OT
Qualys CA Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
Policy Audit (PA)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
Threat Protection (TP)
Vulnerability Management (VM)
Extended Detection and Response (XDR)
Web Application Scanning (WAS)
SaaS Detection and Response (SDR)
Indication of Compromise (IOC)
VMDR Mobile
Unified Dashboard (UD)
Connector Centralization
Custom Assessment and Remediation (CAR)
Web Application Firewall (WAF)
Qualys Flow (QFLOW)
VMDR OT
PCI Compliance (PCI)
Web Application Firewall (WAF)
Enterprise TruRisk Management (ETM)
TotalAI
Qualys EU Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Web Application Firewall (WAF)
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
SaaS Detection and Response (SDR)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Indication of Compromise (IOC)
Vulnerability Management (VM)
Web Application Scanning (WAS)
Unified Dashboard (UD)
Custom Assessment and Remediation (CAR)
Web Application Firewall (WAF)
Connector Centralization
VMDR OT
Qualys Flow (QFLOW)
Enterprise TruRisk Management (ETM)
Total AI
Qualys EU Platform 2
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Cloud Platform Operations has identified an issue causing PA agent backlogs on EU Platform 2.
Further updates will be shared as they become available. Ticket reference for this activity: IM-12624
Qualys Gateway Service (QGS)
SaaS Detection and Response (SDR)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Indication of Compromise (IOC)
Vulnerability Management (VM)
Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI and Reports.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12643.
Qualys Cloud Platform Operations is currently investigating an issue where the Appliances tab in VMDR is not loading. Further updates will be shared as they become available.
The ticket reference for this incident is IM-12647.
Web Application Scanning (WAS)
Unified Dashboard (UD)
Connector Centralization
Custom Assessment and Remediation (CAR)
Qualys Flow (QFLOW)
VMDR OT
Enterprise TruRisk Management (ETM)
Total AI
Qualys EU Platform 3
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Web Application Firewall (WAF)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Cloud Platform Operations is currently investigating an issue causing some VM and PC Scheduled scans not getting triggered.
On-demand scans are working fine.
Further updates will be shared as they become available.
Ticket reference for this incident: IM-12653.
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Vulnerability Management (VM)
Qualys Cloud Platform Operations is currently investigating an issue causing some VM and PC Scheduled scans not getting triggered.
On-demand scans are working fine.
Further updates will be shared as they become available.
Ticket reference for this incident: IM-12653.
Web Application Scanning (WAS)
SaaS Detection and Response (SDR)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Connector Centralization
Qualys Flow (QFLOW)
VMDR OT
Enterprise TruRisk Management (ETM)
Qualys UK Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Total Cloud
Web Application Firewall (WAF)
Cloud Agent (CA)
Container Security (CS)
Continuous Monitoring (CM)
Malware Detection (MD)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Scanning (WAS)
File Integrity Monitoring (FIM)
SaaS Detection and Response (SDR)
Web Application Firewall (WAF)
Network Passive Sensor (PS)
Security Configuration Assessment (SCA)
Out-of-Band Configuration Assessment (OCA)
VMDR Mobile
Unified Dashboard (UD)
Endpoint Detection and Response (EDR)
Connector Centralization
Web Application Firewall (WAF)
Custom Assessment and Remediation (CAR)
Qualys Flow (QFLOW)
VMDR OT
Enterprise TruRisk Management (ETM)
Qualys IN Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
Cloud Agent (CA)
CertView (CERT)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Scanning (WAS)
SaaS Detection and Response (SDR)
Unified Dashboard (UD)
Custom Assessment and Remediation (CAR)
Web Application Firewall (WAF)
Connector Centralization
Qualys Flow (QFLOW)
VMDR OT
Enterprise TruRisk Management (ETM)
Total AI
Qualys AE Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
Policy Audit (PA)
Qualys Gateway Service (QGS)
SaaS Detection and Response (SDR)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
Threat Protection (TP)
Vulnerability Management (VM)
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys AE Platform 1. As a result, customers may experience slow performance when logging into Qualysguard FO, and the VMDR dashboard may take longer to load. Please note that there is no impact on scan processing or API functionality.
Further updates will be provided as they become available. The ticket reference for this incident is IM-12654.