
Qualys Status
Real-time updates of Qualys issues and outages
Qualys status is Partially Degraded Service
Qualys US Platform 1
Policy Audit / Policy Compliance (PA / PC)
Vulnerability Management (VM)
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Active Incidents
The Qualys Cloud Platform Operations team is currently investigating an issue affecting Qualys US Platform 1. As a result, some customers may experience longer scan results loading times.
Further updates will be provided as they become available.
The ticket reference for this incident is IM-12119.
Recently Resolved Incidents
Qualys Cloud Platform Operations is currently investigating an issue that is causing a delay in updating the container status in the CS module on the Qualys EU Platform 2. Users will notice that the update will take longer than expected to appear within the Container Security module. Further updates will be shared as they become available. Ticket reference for this incident: IM-12114
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys UK Platform 1. As a result, customers may experience slow performance when logging into Qualysguard FO, and the VMDR dashboard may take longer to load. Please note that there is no impact on scan processing or API functionality.
As a temporary workaround, users can access their scans through the following URL: https://https://qualysguard.qg1.apps.qualys.co.uk/fo/scan/scanList.php
Further updates will be provided as they become available. The ticket reference for this incident is IM-12118.
The Qualys Cloud Platform Operations team is investigating an issue with all types of Connectors(AWS, AZURE, GCP, OCI) are going into a queued state. Further updates will be shared as they become available.
Ticket reference for this incident: IM-12117
Qualys Cloud Platform Operations is currently investigating an issue with the Portal modules on US Platform 2, which are inaccessible and redirect to the front login page.
WorkAround: Please utilize the below URL for login https://qualysguard.qg2.apps.qualys.com/fo/scan/scanList.php
Further updates will be provided as they become available.
Ticket reference for this Incident: IM-12115
Qualys Outage Survival Guide
Qualys Components
Qualys US Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
Extended Detection and Response (XDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Indication of Compromise (IOC)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit / Policy Compliance (PA / PC)
The Qualys Cloud Platform Operations team is currently investigating an issue affecting Qualys US Platform 1. As a result, some customers may experience longer scan results loading times.
Further updates will be provided as they become available.
The ticket reference for this incident is IM-12119.
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Vulnerability Management (VM)
The Qualys Cloud Platform Operations team is currently investigating an issue affecting Qualys US Platform 1. As a result, some customers may experience longer scan results loading times.
Further updates will be provided as they become available.
The ticket reference for this incident is IM-12119.
Web Application Scanning (WAS)
Web Application Firewall (WAF)
SaaS Detection and Response (SDR)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Connector Centralization
Qualys Flow (QFLOW)
VMDR OT
Enterprise TruRisk Management (ETM)
TotalAI
Qualys US Platform 2
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Qualys Cloud Platform Operations is currently investigating an issue with the Portal modules on US Platform 2, which are inaccessible and redirect to the front login page.
WorkAround: Please utilize the below URL for login https://qualysguard.qg2.apps.qualys.com/fo/scan/scanList.php
Further updates will be provided as they become available.
Ticket reference for this Incident: IM-12115
AssetView (AV)
Qualys Cloud Platform Operations is currently investigating an issue with the Portal modules on US Platform 2, which are inaccessible and redirect to the front login page.
WorkAround: Please utilize the below URL for login https://qualysguard.qg2.apps.qualys.com/fo/scan/scanList.php
Further updates will be provided as they become available.
Ticket reference for this Incident: IM-12115
CertView (CERT)
Qualys Cloud Platform Operations is currently investigating an issue with the Portal modules on US Platform 2, which are inaccessible and redirect to the front login page.
WorkAround: Please utilize the below URL for login https://qualysguard.qg2.apps.qualys.com/fo/scan/scanList.php
Further updates will be provided as they become available.
Ticket reference for this Incident: IM-12115
Cloud Agent (CA)
Qualys Cloud Platform Operations is currently investigating an issue with the Portal modules on US Platform 2, which are inaccessible and redirect to the front login page.
WorkAround: Please utilize the below URL for login https://qualysguard.qg2.apps.qualys.com/fo/scan/scanList.php
Further updates will be provided as they become available.
Ticket reference for this Incident: IM-12115
Total Cloud
Container Security (CS)
Qualys Cloud Platform Operations is currently investigating an issue with the Portal modules on US Platform 2, which are inaccessible and redirect to the front login page.
WorkAround: Please utilize the below URL for login https://qualysguard.qg2.apps.qualys.com/fo/scan/scanList.php
Further updates will be provided as they become available.
Ticket reference for this Incident: IM-12115
Continuous Monitoring (CM)
Qualys Cloud Platform Operations is currently investigating an issue with the Portal modules on US Platform 2, which are inaccessible and redirect to the front login page.
WorkAround: Please utilize the below URL for login https://qualysguard.qg2.apps.qualys.com/fo/scan/scanList.php
Further updates will be provided as they become available.
Ticket reference for this Incident: IM-12115
Endpoint Detection and Response (EDR)
Qualys Cloud Platform Operations is currently investigating an issue with the Portal modules on US Platform 2, which are inaccessible and redirect to the front login page.
WorkAround: Please utilize the below URL for login https://qualysguard.qg2.apps.qualys.com/fo/scan/scanList.php
Further updates will be provided as they become available.
Ticket reference for this Incident: IM-12115
File Integrity Monitoring (FIM)
Qualys Cloud Platform Operations is currently investigating an issue with the Portal modules on US Platform 2, which are inaccessible and redirect to the front login page.
WorkAround: Please utilize the below URL for login https://qualysguard.qg2.apps.qualys.com/fo/scan/scanList.php
Further updates will be provided as they become available.
Ticket reference for this Incident: IM-12115
Extended Detection and Response (XDR)
Malware Detection (MD)
Qualys Cloud Platform Operations is currently investigating an issue with the Portal modules on US Platform 2, which are inaccessible and redirect to the front login page.
WorkAround: Please utilize the below URL for login https://qualysguard.qg2.apps.qualys.com/fo/scan/scanList.php
Further updates will be provided as they become available.
Ticket reference for this Incident: IM-12115
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Indication of Compromise (IOC)
Patch Management (PM)
Qualys Cloud Platform Operations is currently investigating an issue with the Portal modules on US Platform 2, which are inaccessible and redirect to the front login page.
WorkAround: Please utilize the below URL for login https://qualysguard.qg2.apps.qualys.com/fo/scan/scanList.php
Further updates will be provided as they become available.
Ticket reference for this Incident: IM-12115
PCI Compliance (PCI)
Policy Audit / Policy Compliance (PA / PC)
Qualys Gateway Service (QGS)
Qualys Cloud Platform Operations is currently investigating an issue with the Portal modules on US Platform 2, which are inaccessible and redirect to the front login page.
WorkAround: Please utilize the below URL for login https://qualysguard.qg2.apps.qualys.com/fo/scan/scanList.php
Further updates will be provided as they become available.
Ticket reference for this Incident: IM-12115
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Web Application Firewall (WAF)
Vulnerability Management (VM)
Web Application Scanning (WAS)
Qualys Cloud Platform Operations is currently investigating an issue with the Portal modules on US Platform 2, which are inaccessible and redirect to the front login page.
WorkAround: Please utilize the below URL for login https://qualysguard.qg2.apps.qualys.com/fo/scan/scanList.php
Further updates will be provided as they become available.
Ticket reference for this Incident: IM-12115
SaaS Detection and Response (SDR)
Qualys Cloud Platform Operations is currently investigating an issue with the Portal modules on US Platform 2, which are inaccessible and redirect to the front login page.
WorkAround: Please utilize the below URL for login https://qualysguard.qg2.apps.qualys.com/fo/scan/scanList.php
Further updates will be provided as they become available.
Ticket reference for this Incident: IM-12115
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Qualys Cloud Platform Operations is currently investigating an issue with the Portal modules on US Platform 2, which are inaccessible and redirect to the front login page.
WorkAround: Please utilize the below URL for login https://qualysguard.qg2.apps.qualys.com/fo/scan/scanList.php
Further updates will be provided as they become available.
Ticket reference for this Incident: IM-12115
Connector Centralization
Qualys Flow (QFLOW)
VMDR OT
Enterprise TruRisk Management (ETM)
Qualys US Platform 3
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Extended Detection and Response (XDR)
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
Indication of Compromise (IOC)
PCI Compliance (PCI)
Policy Audit / Policy Compliance (PA / PC)
Qualys Gateway Service (QGS)
SaaS Detection and Response (SDR)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Web Application Firewall (WAF)
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Scanning (WAS)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Connector Centralization
VMDR OT
Qualys Flow (QFLOW)
Total Cloud
Enterprise TruRisk Management (ETM)
TotalAI
Qualys US Platform 4
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Indication of Compromise (IOC)
Policy Audit / Policy Compliance (PA / PC)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Firewall (WAF)
Web Application Scanning (WAS)
Security Configuration Assessment (SCA)
SaaS Detection and Response (SDR)
VMDR Mobile
Unified Dashboard (UD)
Custom Assessment and Remediation (CAR)
Connector Centralization
The Qualys Cloud Platform Operations team is investigating an issue with all types of Connectors(AWS, AZURE, GCP, OCI) are going into a queued state. Further updates will be shared as they become available.
Ticket reference for this incident: IM-12117
VMDR OT
Qualys Flow (QFLOW)
Asset Inventory (AI)
Total Cloud
The Qualys Cloud Platform Operations team is investigating an issue with all types of Connectors(AWS, AZURE, GCP, OCI) are going into a queued state. Further updates will be shared as they become available.
Ticket reference for this incident: IM-12117
Enterprise TruRisk Management (ETM)
Qualys CA Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
Policy Audit / Policy Compliance (PA / PC)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Indication of Compromise (IOC)
Security Configuration Assessment (SCA)
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Scanning (WAS)
SaaS Detection and Response (SDR)
VMDR Mobile
Unified Dashboard (UD)
Extended Detection and Response (XDR)
Connector Centralization
Custom Assessment and Remediation (CAR)
Qualys Flow (QFLOW)
VMDR OT
PCI Compliance (PCI)
Qualys EU Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit / Policy Compliance (PA / PC)
Qualys Gateway Service (QGS)
SaaS Detection and Response (SDR)
Extended Detection and Response (XDR)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
Indication of Compromise (IOC)
VMDR Mobile
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Firewall (WAF)
Web Application Scanning (WAS)
Unified Dashboard (UD)
Web Application Firewall (WAF)
Custom Assessment and Remediation (CAR)
Connector Centralization
VMDR OT
Qualys Flow (QFLOW)
Enterprise TruRisk Management (ETM)
Qualys EU Platform 2
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
Web Application Firewall (WAF)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Qualys Cloud Platform Operations is currently investigating an issue that is causing a delay in updating the container status in the CS module on the Qualys EU Platform 2. Users will notice that the update will take longer than expected to appear within the Container Security module. Further updates will be shared as they become available. Ticket reference for this incident: IM-12114
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit / Policy Compliance (PA / PC)
Qualys Gateway Service (QGS)
SaaS Detection and Response (SDR)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
Indication of Compromise (IOC)
VMDR Mobile
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Scanning (WAS)
Web Application Firewall (WAF)
Unified Dashboard (UD)
Connector Centralization
Custom Assessment and Remediation (CAR)
Qualys Flow (QFLOW)
VMDR OT
Enterprise TruRisk Management (ETM)
Qualys EU Platform 3
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit / Policy Compliance (PA / PC)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Vulnerability Management (VM)
Indication of Compromise (IOC)
Web Application Scanning (WAS)
SaaS Detection and Response (SDR)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Connector Centralization
Qualys Flow (QFLOW)
VMDR OT
Qualys UK Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
Web Application Firewall (WAF)
CertView (CERT)
Total Cloud
Cloud Agent (CA)
Container Security (CS)
Continuous Monitoring (CM)
Malware Detection (MD)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit / Policy Compliance (PA / PC)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Threat Protection (TP)
Vulnerability Management (VM)
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys UK Platform 1. As a result, customers may experience slow performance when logging into Qualysguard FO, and the VMDR dashboard may take longer to load. Please note that there is no impact on scan processing or API functionality.
As a temporary workaround, users can access their scans through the following URL: https://https://qualysguard.qg1.apps.qualys.co.uk/fo/scan/scanList.php
Further updates will be provided as they become available. The ticket reference for this incident is IM-12118.