
Qualys Status
Real-time updates of Qualys issues and outages
Qualys status is Partially Degraded Service
Cloud Agent (CA)
File Integrity Monitoring (FIM)
Qualys US Platform 2
Container Security (CS)
File Integrity Monitoring (FIM)
Cloud Agent (CA)
File Integrity Monitoring (FIM)
Active Incidents
Qualys Cloud Platform Operations is currently investigating an issue on US Platform 2 within Container Security (CS) where users may experience a delay in scan processing for images and containers. Further updates will be shared as they become available. The incident ticket for reference is IM-12197.
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys Platforms US 1 and US 3 causing a Cloud Agents Delta Backlog. Users will notice that the latest information related to the following modules: Cloud Agent, Vulnerability Management, Asset View, and Asset Inventory will take longer than expected. Further updates will be shared as they become available.
The Incident ticket for reference: IM-12186
Recently Resolved Incidents
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys CA platform 1. As a result, customers may experience issue while logging in/slow performance when logging into QualysGuard FO, and the VMDR dashboard may take longer to load. Please note that there is no impact on scan processing or API functionality.
As a temporary workaround, users can access their scans through the following URL: https://qualysguard.qg1.apps.qualys.ca/fo/scan/scanList.php
Further updates will be provided as they become available.
The ticket reference for this activity is IM-12192.
Qualys Cloud Platform Operations has investigated an issue where FIM activated assets are showing incorrect last checked in timestamps within the FIM module. A fix has been identified and is currently being verified. Further updates will be shared as they become available. The IM ticket for reference is IM-12188.
Qualys Outage Survival Guide
Qualys Components
Qualys US Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys Platforms US 1 and US 3 causing a Cloud Agents Delta Backlog. Users will notice that the latest information related to the following modules: Cloud Agent, Vulnerability Management, Asset View, and Asset Inventory will take longer than expected. Further updates will be shared as they become available.
The Incident ticket for reference: IM-12186
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
Extended Detection and Response (XDR)
File Integrity Monitoring (FIM)
Qualys Cloud Platform Operations has investigated an issue where FIM activated assets are showing incorrect last checked in timestamps within the FIM module. A fix has been identified and is currently being verified. Further updates will be shared as they become available. The IM ticket for reference is IM-12188.
Malware Detection (MD)
Indication of Compromise (IOC)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit / Policy Compliance (PA / PC)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Firewall (WAF)
Web Application Scanning (WAS)
SaaS Detection and Response (SDR)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Connector Centralization
Qualys Flow (QFLOW)
VMDR OT
Enterprise TruRisk Management (ETM)
TotalAI
Qualys US Platform 2
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Qualys Cloud Platform Operations is currently investigating an issue on US Platform 2 within Container Security (CS) where users may experience a delay in scan processing for images and containers. Further updates will be shared as they become available. The incident ticket for reference is IM-12197.
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Qualys Cloud Platform Operations has investigated an issue where FIM activated assets are showing incorrect last checked in timestamps within the FIM module. A fix has been identified and is currently being verified. Further updates will be shared as they become available. The IM ticket for reference is IM-12188.
Extended Detection and Response (XDR)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Indication of Compromise (IOC)
Network Passive Sensor (PS)
Patch Management (PM)
PCI Compliance (PCI)
Policy Audit / Policy Compliance (PA / PC)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Web Application Firewall (WAF)
Vulnerability Management (VM)
Web Application Scanning (WAS)
SaaS Detection and Response (SDR)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Connector Centralization
Qualys Flow (QFLOW)
VMDR OT
Enterprise TruRisk Management (ETM)
TotalAI
Qualys US Platform 3
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys Platforms US 1 and US 3 causing a Cloud Agents Delta Backlog. Users will notice that the latest information related to the following modules: Cloud Agent, Vulnerability Management, Asset View, and Asset Inventory will take longer than expected. Further updates will be shared as they become available.
The Incident ticket for reference: IM-12186
Total Cloud
Extended Detection and Response (XDR)
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Qualys Cloud Platform Operations has investigated an issue where FIM activated assets are showing incorrect last checked in timestamps within the FIM module. A fix has been identified and is currently being verified. Further updates will be shared as they become available. The IM ticket for reference is IM-12188.
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
Indication of Compromise (IOC)
PCI Compliance (PCI)
Policy Audit / Policy Compliance (PA / PC)
Qualys Gateway Service (QGS)
SaaS Detection and Response (SDR)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
Web Application Firewall (WAF)
VMDR Mobile
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Scanning (WAS)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Connector Centralization
VMDR OT
Qualys Flow (QFLOW)
Total Cloud
Enterprise TruRisk Management (ETM)
TotalAI
Qualys US Platform 4
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
Indication of Compromise (IOC)
PCI Compliance (PCI)
Policy Audit / Policy Compliance (PA / PC)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Threat Protection (TP)
Web Application Firewall (WAF)
Vulnerability Management (VM)
Web Application Scanning (WAS)
Security Configuration Assessment (SCA)
SaaS Detection and Response (SDR)
VMDR Mobile
Unified Dashboard (UD)
Custom Assessment and Remediation (CAR)
Connector Centralization
VMDR OT
Asset Inventory (AI)
Qualys Flow (QFLOW)
Total Cloud
Enterprise TruRisk Management (ETM)
TotalAI
Qualys CA Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
Policy Audit / Policy Compliance (PA / PC)
Indication of Compromise (IOC)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
Threat Protection (TP)
Vulnerability Management (VM)
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys CA platform 1. As a result, customers may experience issue while logging in/slow performance when logging into QualysGuard FO, and the VMDR dashboard may take longer to load. Please note that there is no impact on scan processing or API functionality.
As a temporary workaround, users can access their scans through the following URL: https://qualysguard.qg1.apps.qualys.ca/fo/scan/scanList.php
Further updates will be provided as they become available.
The ticket reference for this activity is IM-12192.