Qualys Status
Real-time updates of Qualys issues and outages
Qualys status is Partially Degraded Service
Container Security (CS)
Patch Management (PM)
Vulnerability Management (VM)
Patch Management (PM)
Vulnerability Management (VM)
Patch Management (PM)
Vulnerability Management (VM)
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Active Incidents
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Qualys Cloud Platform Operations is currently investigating an issue affecting Patch deployment for KB5123099 across multiple platforms. This issue is resulting in patch deployment failures with the error FileHashValidationFailed.
The team is actively investigating the issue, and we will share further updates as more information becomes available.
Ticket reference: IM-12864
Recently Resolved Incidents
Qualys Cloud Platform Operations is currently investigating an issue impacting users who are unable to access the Admin module. Affected users may encounter a "Whitelabel Error Page" when accessing the Admin Module and the associated tabs in the Admin Module.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12852.
Qualys Cloud Platform Operations is currently investigating an issue impacting users who are unable to access the Container Security (CS) module. Affected users may encounter an HTTP 500 Error when accessing the Container Security (CS) Module.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12857.
Qualys Outage Survival Guide
Qualys Components
Qualys US Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Qualys Cloud Platform Operations is currently investigating an issue impacting users who are unable to access the Container Security (CS) module. Affected users may encounter an HTTP 500 Error when accessing the Container Security (CS) Module.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12857.
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Extended Detection and Response (XDR)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Indication of Compromise (IOC)
Network Passive Sensor (PS)
Patch Management (PM)
Qualys Cloud Platform Operations is currently investigating an issue affecting Patch deployment for KB5123099 across multiple platforms. This issue is resulting in patch deployment failures with the error FileHashValidationFailed.
The team is actively investigating the issue, and we will share further updates as more information becomes available.
Ticket reference: IM-12864
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Vulnerability Management (VM)
Qualys Cloud Platform Operations is currently investigating an issue impacting users who are unable to access the Admin module. Affected users may encounter a "Whitelabel Error Page" when accessing the Admin Module and the associated tabs in the Admin Module.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12852.
Web Application Scanning (WAS)
Web Application Firewall (WAF)
SaaS Detection and Response (SDR)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Connector Centralization
Qualys Flow (QFLOW)
VMDR OT
Enterprise TruRisk Management (ETM)
TotalAI
Qualys US Platform 2
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Extended Detection and Response (XDR)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Indication of Compromise (IOC)
Network Passive Sensor (PS)
Patch Management (PM)
Qualys Cloud Platform Operations is currently investigating an issue affecting Patch deployment for KB5123099 across multiple platforms. This issue is resulting in patch deployment failures with the error FileHashValidationFailed.
The team is actively investigating the issue, and we will share further updates as more information becomes available.
Ticket reference: IM-12864
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Web Application Firewall (WAF)
Vulnerability Management (VM)
Qualys Cloud Platform Operations is currently investigating an issue impacting users who are unable to access the Admin module. Affected users may encounter a "Whitelabel Error Page" when accessing the Admin Module and the associated tabs in the Admin Module.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12852.
Web Application Scanning (WAS)
SaaS Detection and Response (SDR)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Connector Centralization
Qualys Flow (QFLOW)
VMDR OT
Enterprise TruRisk Management (ETM)
TotalAI
Administration
Qualys US Platform 3
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Extended Detection and Response (XDR)
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
Qualys Cloud Platform Operations is currently investigating an issue affecting Patch deployment for KB5123099 across multiple platforms. This issue is resulting in patch deployment failures with the error FileHashValidationFailed.
The team is actively investigating the issue, and we will share further updates as more information becomes available.
Ticket reference: IM-12864
Indication of Compromise (IOC)
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
SaaS Detection and Response (SDR)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Web Application Firewall (WAF)
Threat Protection (TP)
Vulnerability Management (VM)
Qualys Cloud Platform Operations is currently investigating an issue impacting users who are unable to access the Admin module. Affected users may encounter a "Whitelabel Error Page" when accessing the Admin Module and the associated tabs in the Admin Module.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12852.
Web Application Scanning (WAS)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Connector Centralization
VMDR OT
Qualys Flow (QFLOW)
Total Cloud
Enterprise TruRisk Management (ETM)
TotalAI
Qualys US Platform 4
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Qualys Cloud Platform Operations is currently investigating an issue impacting users who are unable to access the Container Security (CS) module. Affected users may encounter an HTTP 500 Error when accessing the Container Security (CS) Module.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12857.
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Indication of Compromise (IOC)
Patch Management (PM)
Qualys Cloud Platform Operations is currently investigating an issue affecting Patch deployment for KB5123099 across multiple platforms. This issue is resulting in patch deployment failures with the error FileHashValidationFailed.
The team is actively investigating the issue, and we will share further updates as more information becomes available.
Ticket reference: IM-12864
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Threat Protection (TP)
Web Application Firewall (WAF)
Vulnerability Management (VM)
Web Application Scanning (WAS)
Security Configuration Assessment (SCA)
SaaS Detection and Response (SDR)
VMDR Mobile
Unified Dashboard (UD)
Custom Assessment and Remediation (CAR)
Connector Centralization
VMDR OT
Asset Inventory (AI)
Qualys Flow (QFLOW)
Total Cloud
Enterprise TruRisk Management (ETM)
TotalAI
Qualys US Platform 5
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Network Passive Sensor (PS)
Patch Management (PM)
Qualys Cloud Platform Operations is currently investigating an issue affecting Patch deployment for KB5123099 across multiple platforms. This issue is resulting in patch deployment failures with the error FileHashValidationFailed.
The team is actively investigating the issue, and we will share further updates as more information becomes available.
Ticket reference: IM-12864
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
Security Configuration Assessment (SCA)
Indication of Compromise (IOC)
VMDR Mobile
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Scanning (WAS)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Connector Centralization
Extended Detection and Response (XDR)
Qualys Flow (QFLOW)
VMDR OT
Qualys CA Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Qualys Cloud Platform Operations is currently investigating an issue impacting users who are unable to access the Container Security (CS) module. Affected users may encounter an HTTP 500 Error when accessing the Container Security (CS) Module.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12857.
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
Qualys Cloud Platform Operations is currently investigating an issue affecting Patch deployment for KB5123099 across multiple platforms. This issue is resulting in patch deployment failures with the error FileHashValidationFailed.
The team is actively investigating the issue, and we will share further updates as more information becomes available.
Ticket reference: IM-12864
Policy Audit (PA)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Scanning (WAS)
Extended Detection and Response (XDR)
SaaS Detection and Response (SDR)
VMDR Mobile
Indication of Compromise (IOC)
Unified Dashboard (UD)
Connector Centralization
Custom Assessment and Remediation (CAR)
Web Application Firewall (WAF)
Qualys Flow (QFLOW)
VMDR OT
Web Application Firewall (WAF)
PCI Compliance (PCI)
Enterprise TruRisk Management (ETM)
TotalAI
Qualys EU Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Web Application Firewall (WAF)
Total Cloud
Container Security (CS)
Qualys Cloud Platform Operations is currently investigating an issue impacting users who are unable to access the Container Security (CS) module. Affected users may encounter an HTTP 500 Error when accessing the Container Security (CS) Module.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12857.
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
Qualys Cloud Platform Operations is currently investigating an issue affecting Patch deployment for KB5123099 across multiple platforms. This issue is resulting in patch deployment failures with the error FileHashValidationFailed.
The team is actively investigating the issue, and we will share further updates as more information becomes available.
Ticket reference: IM-12864
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
SaaS Detection and Response (SDR)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Indication of Compromise (IOC)
Vulnerability Management (VM)
Web Application Scanning (WAS)
Unified Dashboard (UD)
Custom Assessment and Remediation (CAR)
Web Application Firewall (WAF)
Connector Centralization
VMDR OT
Qualys Flow (QFLOW)
Enterprise TruRisk Management (ETM)
Total AI
Qualys EU Platform 2
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
Qualys Cloud Platform Operations is currently investigating an issue affecting Patch deployment for KB5123099 across multiple platforms. This issue is resulting in patch deployment failures with the error FileHashValidationFailed.
The team is actively investigating the issue, and we will share further updates as more information becomes available.
Ticket reference: IM-12864
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
SaaS Detection and Response (SDR)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Vulnerability Management (VM)
Qualys Cloud Platform Operations is currently investigating an issue impacting users who are unable to access the Admin module. Affected users may encounter a "Whitelabel Error Page" when accessing the Admin Module and the associated tabs in the Admin Module.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12852.
Indication of Compromise (IOC)
Web Application Scanning (WAS)
Unified Dashboard (UD)
Connector Centralization
Custom Assessment and Remediation (CAR)
Qualys Flow (QFLOW)
VMDR OT
Enterprise TruRisk Management (ETM)
Total AI
Qualys EU Platform 3
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Web Application Firewall (WAF)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Malware Detection (MD)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
Qualys Cloud Platform Operations is currently investigating an issue affecting Patch deployment for KB5123099 across multiple platforms. This issue is resulting in patch deployment failures with the error FileHashValidationFailed.
The team is actively investigating the issue, and we will share further updates as more information becomes available.
Ticket reference: IM-12864
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
VMDR Mobile
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Scanning (WAS)
SaaS Detection and Response (SDR)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Connector Centralization
Qualys Flow (QFLOW)
VMDR OT
Enterprise TruRisk Management (ETM)
Total AI
Qualys UK Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Total Cloud
Cloud Agent (CA)
Web Application Firewall (WAF)
Container Security (CS)
Continuous Monitoring (CM)
Malware Detection (MD)
Patch Management (PM)
Qualys Cloud Platform Operations is currently investigating an issue affecting Patch deployment for KB5123099 across multiple platforms. This issue is resulting in patch deployment failures with the error FileHashValidationFailed.
The team is actively investigating the issue, and we will share further updates as more information becomes available.
Ticket reference: IM-12864
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Scanning (WAS)
File Integrity Monitoring (FIM)
SaaS Detection and Response (SDR)
Web Application Firewall (WAF)
Network Passive Sensor (PS)
Security Configuration Assessment (SCA)
Out-of-Band Configuration Assessment (OCA)
VMDR Mobile
Unified Dashboard (UD)
Endpoint Detection and Response (EDR)
Connector Centralization
Web Application Firewall (WAF)
Custom Assessment and Remediation (CAR)
Qualys Flow (QFLOW)
VMDR OT
Enterprise TruRisk Management (ETM)
Qualys IN Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Total AI
AssetView (AV)
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Cloud Agent (CA)
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
CertView (CERT)
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Total Cloud
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Container Security (CS)
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Continuous Monitoring (CM)
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Endpoint Detection and Response (EDR)
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
File Integrity Monitoring (FIM)
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Malware Detection (MD)
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Out-of-Band Configuration Assessment (OCA)
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Network Passive Sensor (PS)
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Patch Management (PM)
Qualys Cloud Platform Operations is currently investigating an issue affecting Patch deployment for KB5123099 across multiple platforms. This issue is resulting in patch deployment failures with the error FileHashValidationFailed.
The team is actively investigating the issue, and we will share further updates as more information becomes available.
Ticket reference: IM-12864
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
PCI Compliance (PCI)
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Policy Audit (PA)
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Qualys Gateway Service (QGS)
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Security Assessment Questionnaire (SAQ)
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Security Configuration Assessment (SCA)
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
VMDR Mobile
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Threat Protection (TP)
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Vulnerability Management (VM)
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Web Application Scanning (WAS)
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
SaaS Detection and Response (SDR)
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Unified Dashboard (UD)
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Custom Assessment and Remediation (CAR)
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Web Application Firewall (WAF)
Connector Centralization
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Qualys Flow (QFLOW)
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
VMDR OT
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Enterprise TruRisk Management (ETM)
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Total AI
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.
Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.
Further updates will be provided as additional information becomes available.
The ticket reference for this incident is IM-12868.
Qualys AE Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Total Cloud
Container Security (CS)
Continuous Monitoring (CM)
Endpoint Detection and Response (EDR)
File Integrity Monitoring (FIM)
Out-of-Band Configuration Assessment (OCA)
Network Passive Sensor (PS)
Patch Management (PM)
Qualys Cloud Platform Operations is currently investigating an issue affecting Patch deployment for KB5123099 across multiple platforms. This issue is resulting in patch deployment failures with the error FileHashValidationFailed.
The team is actively investigating the issue, and we will share further updates as more information becomes available.
Ticket reference: IM-12864
Policy Audit (PA)
Qualys Gateway Service (QGS)
SaaS Detection and Response (SDR)
Security Assessment Questionnaire (SAQ)
Security Configuration Assessment (SCA)
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Scanning (WAS)
Unified Dashboard (UD)
Custom Assessment and Remediation (CAR)
Connector Centralization
Qualys Flow (QFLOW)
VMDR Mobile
Network Passive Sensor (PS)
VMDR OT
PCI Compliance (PCI)
Total AI
Enterprise TruRisk Management (ETM)
Qualys KSA Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Extended Detection and Response (XDR)
Cloud Agent (CA)
Indication of Compromise (IOC)
Total Cloud
Container Security (CS)
File Integrity Monitoring (FIM)
Patch Management (PM)
Qualys Cloud Platform Operations is currently investigating an issue affecting Patch deployment for KB5123099 across multiple platforms. This issue is resulting in patch deployment failures with the error FileHashValidationFailed.
The team is actively investigating the issue, and we will share further updates as more information becomes available.
Ticket reference: IM-12864
PCI Compliance (PCI)
Policy Audit (PA)
Qualys Gateway Service (QGS)
Security Assessment Questionnaire (SAQ)
VMDR Mobile
Threat Protection (TP)
Vulnerability Management (VM)
Web Application Scanning (WAS)
Custom Assessment and Remediation (CAR)
Unified Dashboard (UD)
Web Application Firewall (WAF)
Connector Centralization
Qualys Flow (QFLOW)
Network Passive Sensor (PS)
VMDR OT
Endpoint Detection and Response (EDR)
SaaS Detection and Response (SDR)
Out-of-Band Configuration Assessment (OCA)
TotalAppSec (TAS)
Total AI
Security Configuration Assessment (SCA)
Enterprise TruRisk Management (ETM)
Qualys AU Platform 1
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
CertView (CERT)
Cloud Agent (CA)
Container Security (CS)
Continuous Monitoring (CM)
Malware Detection (MD)
Patch Management (PM)
Qualys Cloud Platform Operations is currently investigating an issue affecting Patch deployment for KB5123099 across multiple platforms. This issue is resulting in patch deployment failures with the error FileHashValidationFailed.
The team is actively investigating the issue, and we will share further updates as more information becomes available.
Ticket reference: IM-12864