PConnect Status

Resolved: This incident has been resolved.

Monitoring: Upstream provider has identified an tier-1 network provider issue affecting voice calls on some routes. They have rerouted the affected traffic and services have stabilised.

Calls are now connecting and completing as expected. We are continuing to monitor to confirm stability before marking this resolved.

If you're still experiencing voice qualify issues, please contact our support desk - 1300 049 211

Investigating: We are currently investigating intermittent issues affecting voice services. Customers may experience degraded call quality, or calls connecting without audio on some routes.

Our upstream carrier has identified a likely cause and is working to confirm the issue and implement a resolution.

We will provide further updates as more information becomes available.

Resolved: This incident has been resolved.

Monitoring: Upstream provider has identified an tier-1 network provider issue affecting voice calls on some routes. They have rerouted the affected traffic and services have stabilised.

Calls are now connecting and completing as expected. We are continuing to monitor to confirm stability before marking this resolved.

If you're still experiencing voice qualify issues, please contact our support desk - 1300 049 211

Investigating: We are currently investigating intermittent issues affecting voice services. Customers may experience degraded call quality, or calls connecting without audio on some routes.

Our upstream carrier has identified a likely cause and is working to confirm the issue and implement a resolution.

We will provide further updates as more information becomes available.

Resolved: This incident has been resolved.

Monitoring: Upstream provider has identified an tier-1 network provider issue affecting voice calls on some routes. They have rerouted the affected traffic and services have stabilised.

Calls are now connecting and completing as expected. We are continuing to monitor to confirm stability before marking this resolved.

If you're still experiencing voice qualify issues, please contact our support desk - 1300 049 211

Investigating: We are currently investigating intermittent issues affecting voice services. Customers may experience degraded call quality, or calls connecting without audio on some routes.

Our upstream carrier has identified a likely cause and is working to confirm the issue and implement a resolution.

We will provide further updates as more information becomes available.