smapOne status is Operational

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smapOne Platform

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smapOne Web App

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

smapOne WebApp is unavailable
Started 28 Jan 2025 00:46:00 (1 day ago), resolved 28 Jan 2025 00:55:13 (1 day ago)
Major Incident
Resolved
smapOne Web App

The smapOne webapp has an outage. We are working on the solution and we will inform you here as soon as it is fully available again.

Problem with downloading single pdf reports via preview API routes
Started 23 Jan 2025 15:39:01 (5 days ago), resolved 27 Jan 2025 12:57:38 (2 days ago)
Minor Incident
Resolved
smapOne Platform

Who is affected? Automations that are downloading pdf reports for single data records via preview routes (like /Backend/preview/Smaps/[smapid]/Versions/[version]/Records/[recordid].Pdf) since 20.1.25 from 9:32 am

Error behavior: Due to an internal change pdf is not recognized as a valid data record export format.

Workaround: use /Backend/intern/Smaps/[smapid]/Versions/[version]/Data/[recordid].Pdf instead

We are in the process of solving it as quickly as possible

Various timeouts on some requests
Started 24 Jan 2025 10:47:02 (5 days ago), resolved 24 Jan 2025 15:36:20 (4 days ago)
Major Incident
Resolved
smapOne Platform

There are currently various malfunctions such as unreachable pages. We are looking for the cause and are trying to find a quick solution.

smapOne Outage Survival Guide

A step-by-step guide to help you survive a smapOne outage
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    smapOne Components

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    smapOne Platform

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    Problem with downloading single pdf reports via preview API routes
    Started 23 Jan 2025 15:39:01 (5 days ago), resolved 27 Jan 2025 12:57:38 (2 days ago)
    Minor Incident
    Resolved
    smapOne Platform

    Who is affected? Automations that are downloading pdf reports for single data records via preview routes (like /Backend/preview/Smaps/[smapid]/Versions/[version]/Records/[recordid].Pdf) since 20.1.25 from 9:32 am

    Error behavior: Due to an internal change pdf is not recognized as a valid data record export format.

    Workaround: use /Backend/intern/Smaps/[smapid]/Versions/[version]/Data/[recordid].Pdf instead

    We are in the process of solving it as quickly as possible

    Various timeouts on some requests
    Started 24 Jan 2025 10:47:02 (5 days ago), resolved 24 Jan 2025 15:36:20 (4 days ago)
    Major Incident
    Resolved
    smapOne Platform

    There are currently various malfunctions such as unreachable pages. We are looking for the cause and are trying to find a quick solution.

    smapOne Web App

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    smapOne WebApp is unavailable
    Started 28 Jan 2025 00:46:00 (1 day ago), resolved 28 Jan 2025 00:55:13 (1 day ago)
    Major Incident
    Resolved
    smapOne Web App

    The smapOne webapp has an outage. We are working on the solution and we will inform you here as soon as it is fully available again.

    smapOne smapLand Community Forum

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    smapOne Alternatives

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    Zapier Website

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    Zap runs may show as being in a "Playing" status
    Started 23 Jul 2024 16:28:05 (6 months ago), still ongoing
    Minor Incident
    Investigating
    Website
    Instant Triggers
    Polling Triggers
    Zaps
    Searches & Writes
    More...

    We are currently investigating an issue with our service where some Zaps may run with a slight delay or appear in the "Playing" status within the Zap History.

    As a result of this issue, you may notice a delay in your Zaps completing their tasks. We understand the inconvenience this may be causing, and we assure you that our team is diligently working to understand and resolve this issue.

    The status of the issue will be continuously updated as more information becomes available to us.

    Zapier Zaps

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    Zap runs may show as being in a "Playing" status
    Started 23 Jul 2024 16:28:05 (6 months ago), still ongoing
    Minor Incident
    Investigating
    Website
    Instant Triggers
    Polling Triggers
    Zaps
    Searches & Writes
    More...

    We are currently investigating an issue with our service where some Zaps may run with a slight delay or appear in the "Playing" status within the Zap History.

    As a result of this issue, you may notice a delay in your Zaps completing their tasks. We understand the inconvenience this may be causing, and we assure you that our team is diligently working to understand and resolve this issue.

    The status of the issue will be continuously updated as more information becomes available to us.

    See all
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