FTAPI Status

Resolved: The issue has been resolved and systems have remained stable throughout the day. After continuous monitoring, we’re confident in closing the incident.

Monitoring: The issue has been resolved and systems have remained stable throughout the day. After continuous monitoring, we’re confident in closing the incident.

Monitoring: We have implemented a fix and all services are now available and fully functional. We are closely monitoring the situation to ensure continued stability. Thank you for your patience.

Identified: The service recovery process is started.

Investigating: We are currently investigating the issue.

Resolved: We have completed our post-recovery monitoring and confirm that all systems remain stable with no further anomalies detected. The incident is now closed.

Monitoring: All services are now fully operational. Following a controlled restart of all affected services, the first came back online at 10:55 CEST and full recovery was achieved by 11:39 CEST.

We are continuing to monitor the platform, but no further impact is expected. Thank you for your patience and understanding.

Identified: The service recovery process is started.

Investigating: We have identified a Central Database issue as the cause for the outage and are currently working closely with our database supplier to further analyse and fix the issue.

Investigating: We are continuing to investigate this issue.

Investigating: We’re experiencing service unavailabilities. Our team is currently working to restore the normal operations of the service. We apologize for any inconvenience.