OpenAthens status is Operational

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OpenAthens Managed Proxy service

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OpenAthens Federation

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OpenAthens Account Administration website

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Issues with some OpenAthens services
Started 12 Jun 2025 18:28:22 (6 days ago), resolved 13 Jun 2025 06:47:40 (5 days ago)
Critical Incident
Resolved
Managed Proxy service
OpenAthens Federation
Account Administration website

We are currently experiencing some issues with our cloud provider which may be affecting certain OpenAthens services. We are investigating and will do all we can to lessen the impact to our customers.

Advisory for OpenAthens customers using custom SAML resources.
Started 18 Mar 2025 15:18:08 (3 months ago), resolved 12 Jun 2025 18:22:50 (6 days ago)
Incident without Impact
Resolved
Account Administration website

Institutional customers using custom SAML resources in OpenAthens should be aware of security vulnerabilities in Shibboleth Service Provider software and SimpleSAML Service Provider software which might affect the vendors they are connecting with.

What you need to do: We suggest institutional customers using custom SAML resources in OpenAthens send these links to their vendors and ask them to confirm their Service Provider software is either unaffected or that the vulnerability has been addressed. To find the resources, please go into the admin area and look at the custom tab within the resource catalogue, you only need to concern yourself with the ones that say SAML.

You can find more information here: https://shibboleth.net/pipermail/announce/2025-March/000337.html https://simplesamlphp.org/security/202501-01

For the avoidance of doubt: these vulnerabilities do NOT affect the OpenAthens service. Please direct all queries to the vendors for which your institution is using custom SAML resources in OpenAthens.

OpenAthens Outage Survival Guide

A step-by-step guide to help you survive a OpenAthens outage
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    OpenAthens Components

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    OpenAthens Authentication Point

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    OpenAthens Authentication API

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    OpenAthens Authentication broker

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    OpenAthens Managed Proxy service

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    Issues with some OpenAthens services
    Started 12 Jun 2025 18:28:22 (6 days ago), resolved 13 Jun 2025 06:47:40 (5 days ago)
    Critical Incident
    Resolved
    Managed Proxy service
    OpenAthens Federation
    Account Administration website

    We are currently experiencing some issues with our cloud provider which may be affecting certain OpenAthens services. We are investigating and will do all we can to lessen the impact to our customers.

    OpenAthens Federation

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    Issues with some OpenAthens services
    Started 12 Jun 2025 18:28:22 (6 days ago), resolved 13 Jun 2025 06:47:40 (5 days ago)
    Critical Incident
    Resolved
    Managed Proxy service
    OpenAthens Federation
    Account Administration website

    We are currently experiencing some issues with our cloud provider which may be affecting certain OpenAthens services. We are investigating and will do all we can to lessen the impact to our customers.

    OpenAthens Keystone

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    OpenAthens Redirector

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    OpenAthens Wayfinder

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    OpenAthens MyAthens user portal

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    OpenAthens Self-registration service

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    OpenAthens Account Administration website

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    Advisory for OpenAthens customers using custom SAML resources.
    Started 18 Mar 2025 15:18:08 (3 months ago), resolved 12 Jun 2025 18:22:50 (6 days ago)
    Incident without Impact
    Resolved
    Account Administration website

    Institutional customers using custom SAML resources in OpenAthens should be aware of security vulnerabilities in Shibboleth Service Provider software and SimpleSAML Service Provider software which might affect the vendors they are connecting with.

    What you need to do: We suggest institutional customers using custom SAML resources in OpenAthens send these links to their vendors and ask them to confirm their Service Provider software is either unaffected or that the vulnerability has been addressed. To find the resources, please go into the admin area and look at the custom tab within the resource catalogue, you only need to concern yourself with the ones that say SAML.

    You can find more information here: https://shibboleth.net/pipermail/announce/2025-March/000337.html https://simplesamlphp.org/security/202501-01

    For the avoidance of doubt: these vulnerabilities do NOT affect the OpenAthens service. Please direct all queries to the vendors for which your institution is using custom SAML resources in OpenAthens.

    Issues with some OpenAthens services
    Started 12 Jun 2025 18:28:22 (6 days ago), resolved 13 Jun 2025 06:47:40 (5 days ago)
    Critical Incident
    Resolved
    Managed Proxy service
    OpenAthens Federation
    Account Administration website

    We are currently experiencing some issues with our cloud provider which may be affecting certain OpenAthens services. We are investigating and will do all we can to lessen the impact to our customers.

    OpenAthens Administration API

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    OpenAthens Reporting

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    OpenAthens SP Dashboard

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    OpenAthens Service Desk portal

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    OpenAthens Documentation website

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    OpenAthens Email services

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    OpenAthens Service Desk Telephony

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