OpenAthens Status
Real-time updates of OpenAthens issues and outages
OpenAthens status is Operational
OpenAthens Authentication Point
OpenAthens Email services
Active Incidents
No active incidents
Recently Resolved Incidents
The provider we use for sending emails is currently experiencing an issue. This means you won't receive any emails from us, including login access code emails. You will still be able to send and receive emails from our Service desk.
Our provider reports that they have identified the cause of the issue and are working toward a resolution. We will provide further updates when the situation changes. In the meantime emails should be queued and will be gradually released once the service is fully restored.
We are currently investigating a live service issue where some users are experiencing a problem when attempting to sign in to OpenAthens and are receiving the following error:
"OA-AP-4011-26: Unable to map the user to an organisation."
Our team is working to understand the cause of the issue and will provide an update when further information is available.
We apologise for any inconvenience this may cause you and your users.
OpenAthens Outage Survival Guide
OpenAthens Components
OpenAthens Authentication Point
We are currently investigating a live service issue where some users are experiencing a problem when attempting to sign in to OpenAthens and are receiving the following error:
"OA-AP-4011-26: Unable to map the user to an organisation."
Our team is working to understand the cause of the issue and will provide an update when further information is available.
We apologise for any inconvenience this may cause you and your users.
OpenAthens Authentication API
OpenAthens Authentication broker
OpenAthens Managed Proxy service
OpenAthens Federation
OpenAthens Keystone
OpenAthens Redirector
OpenAthens Wayfinder
OpenAthens MyAthens user portal
OpenAthens Self-registration service
OpenAthens Account Administration website
OpenAthens Administration API
OpenAthens Reporting
OpenAthens SP Dashboard
OpenAthens Service Desk portal
OpenAthens Documentation website
OpenAthens Email services
The provider we use for sending emails is currently experiencing an issue. This means you won't receive any emails from us, including login access code emails. You will still be able to send and receive emails from our Service desk.
Our provider reports that they have identified the cause of the issue and are working toward a resolution. We will provide further updates when the situation changes. In the meantime emails should be queued and will be gradually released once the service is fully restored.
