Adeptcore Status

Monitoring: All networking at this time has been restored, and we are seeing connectivity being re-established for all affected client machines. NetOps determined that the issue was a WAN routing outage with failover not propagating. We are investigating exactly why the failover has not worked and how to prevent this from occurring in the future. While we investigate, we will route all traffic to the failover route to maintain continued functionality. We will be performing maintenance overnight to bring ELK back to fully operational status. There will be no downtime involved for customers.

Identified: We have identified the issue as a network routing problem and are working to resolve it as quickly as possible. We will provide updates as soon as we have more information.

Investigating: We are receiving reports of our ELK Datacenter experiencing an outage for some of our clients. We are currently investigating this in tandem with Datacenter staff and will provide updates as we get them.

Monitoring: All networking at this time has been restored, and we are seeing connectivity being re-established for all affected client machines. NetOps determined that the issue was a WAN routing outage with failover not propagating. We are investigating exactly why the failover has not worked and how to prevent this from occurring in the future. While we investigate, we will route all traffic to the failover route to maintain continued functionality. We will be performing maintenance overnight to bring ELK back to fully operational status. There will be no downtime involved for customers.

Identified: We have identified the issue as a network routing problem and are working to resolve it as quickly as possible. We will provide updates as soon as we have more information.

Investigating: We are receiving reports of our ELK Datacenter experiencing an outage for some of our clients. We are currently investigating this in tandem with Datacenter staff and will provide updates as we get them.

Monitoring: In response to a critical cPanel vulnerability (CVE-2026-41940) disclosed by the vendor, we are proactively patching all cPanel servers across our environment.

As a precaution while updates are rolling out, public access to the cPanel/WHM/Webmail management ports (2083, 2087, 2095, 2096) has been temporarily restricted. Your websites, email, and other services are not affected only the browser-based management interfaces. If you need access to cPanel or WHM during this window. Please submit a support request if you require access and we can setup a custom whitelist for you in the meantime.

We expect all servers to be patched and normal access restored within the next 48–72 hours. We'll send a follow-up once the work is complete. Thank you for your patience.