NavVis Status: check for NavVis outages and issues

NavVis status is Operational

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

NavVis IVION Processing

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

See all 14 NavVis components

Last updated 1 minute ago from official status page. Learn more

Stay ahead of NavVis outages

Active Incidents

No active incidents

Recently Resolved Incidents

Data missing from Processed and Unprocessed tabs in Cloud Processing

Started 14 Nov 2024 04:53:32 (7 days ago), resolved 15 Nov 2024 20:24:19 (6 days ago)

Critical Incident

Resolved

NavVis IVION Processing

Dear Cloud Processing Users,

We are currently investigating an issue affecting the Unprocessed and Processed tabs resulting in missing data. This will also impact the Cloud Storage consumption. We appreciate your patience during this time.

Thank you for your understanding.

Best, NavVis Support

Resolved: Hello Cloud Processing Users,

We are pleased to inform you that the issue affecting visibility of data in the Cloud Processing tabs has been successfully resolved. Our team has implemented a solution, and services are now operating as expected.

We appreciate your understanding and cooperation throughout this incident. If you still see anything unusual, please reach out to Support by emailing support@navvis.com or submitting a support ticket via the Support Portal at support.navvis.com.

Best, NavVis Support

15 Nov 2024 20:24:19 (6 days ago)

Monitoring: Dear IVION Processing users,

We are pleased to inform you that our Engineering team has confirmed IVION Processing is now fully operational. Previously uploaded and processed data should now be visible again and Cloud Storage consumption will be updated accordingly.

Newly uploaded datasets should now appear immediately in the "Uploaded Data" tab. If this does not occur, we recommend restarting your IVION instance. Detailed instructions for restarting can be found here: https://knowledge.navvis.com/docs/instance-management#stop-and-restart-instance.

Thank you for your understanding and patience as we worked to resolve this issue. For ongoing updates, please visit our status page: https://navvisivion-status.navvis.com.

Best, NavVis Support

15 Nov 2024 12:44:20 (6 days ago)

Monitoring: Dear Cloud Processing users,

We are pleased to inform you that the fix for the initial incident is functioning as expected. Our development team is actively monitoring the situation to ensure continued stability.

Please note that due to internal processes, newly uploaded datasets may not immediately appear in the "Uploaded Data" tab. Rest assured that your data has been successfully uploaded. In some cases, it may take a few hours for the datasets to display. There is no need to re-upload your data in such instances.

We will provide another status update in 2 hours. Thank you for your understanding and patience. For the latest updates, please visit our status page: https://navvisivion-status.navvis.com.

Best, NavVis Support

15 Nov 2024 08:55:09 (6 days ago)

Investigating: Dear Cloud Processing Users,

We are currently investigating an issue resulting in uploaded datasets disappearing from the Unprocessed Data tab once they reach 100%. We appreciate your patience during this time.

Thank you for your understanding.

Best, NavVis Support

15 Nov 2024 00:22:52 (6 days ago)

Monitoring: Dear Cloud Processing Users,

The fix has been deployed, and our team is now closely monitoring the situation to ensure that the resolution is effective. During this monitoring phase, we aim to confirm the visibility of the datasets within the Cloud Processing tabs. You should expect to see the return of this data within a few hours.

Thank you for your continued patience.

Best, NavVis Support

14 Nov 2024 20:30:05 (7 days ago)

Identified: Dear Cloud Processing users,

We are currently investigating an issue affecting the Unprocessed and Processed tabs, resulting in missing data. Our team has identified the root cause and is actively working on implementing a solution. We appreciate your patience during this time.

Thank you for your understanding.

14 Nov 2024 11:19:02 (7 days ago)

Investigating: Dear Cloud Processing Users,

Thank you for your understanding.

Best, NavVis Support

14 Nov 2024 04:53:32 (7 days ago)

See all updates

NavVis Outage Survival Guide

A step-by-step guide to help you survive a NavVis outage

NaN%

NavVis Components

NavVis

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

NavVis IVION Processing

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

Data missing from Processed and Unprocessed tabs in Cloud Processing

Started 14 Nov 2024 04:53:32 (7 days ago), resolved 15 Nov 2024 20:24:19 (6 days ago)

Critical Incident

Resolved

NavVis IVION Processing

Dear Cloud Processing Users,

Thank you for your understanding.

Best, NavVis Support

Resolved: Hello Cloud Processing Users,

Best, NavVis Support

15 Nov 2024 20:24:19 (6 days ago)

Monitoring: Dear IVION Processing users,

Thank you for your understanding and patience as we worked to resolve this issue. For ongoing updates, please visit our status page: https://navvisivion-status.navvis.com.

Best, NavVis Support

15 Nov 2024 12:44:20 (6 days ago)

Monitoring: Dear Cloud Processing users,

We are pleased to inform you that the fix for the initial incident is functioning as expected. Our development team is actively monitoring the situation to ensure continued stability.

We will provide another status update in 2 hours. Thank you for your understanding and patience. For the latest updates, please visit our status page: https://navvisivion-status.navvis.com.

Best, NavVis Support

15 Nov 2024 08:55:09 (6 days ago)

Investigating: Dear Cloud Processing Users,

We are currently investigating an issue resulting in uploaded datasets disappearing from the Unprocessed Data tab once they reach 100%. We appreciate your patience during this time.

Thank you for your understanding.

Best, NavVis Support

15 Nov 2024 00:22:52 (6 days ago)

Monitoring: Dear Cloud Processing Users,

Thank you for your continued patience.

Best, NavVis Support

14 Nov 2024 20:30:05 (7 days ago)

Identified: Dear Cloud Processing users,

Thank you for your understanding.

14 Nov 2024 11:19:02 (7 days ago)

Investigating: Dear Cloud Processing Users,

Thank you for your understanding.

Best, NavVis Support

14 Nov 2024 04:53:32 (7 days ago)

See all updates

NavVis Instance Management System

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

NavVis Cloud Infrastructure

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

NavVis Platform

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

NavVis IVION API

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

NavVis IVION Go

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

NavVis IVION

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

NavVis 3rd Party Integrations

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

NavVis IVION Revit Add-In

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

NavVis Support Services

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

NavVis Academy

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

NavVis Knowledge Base

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

NavVis Support Portal

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

NavVis Alternatives

Foursquare

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

Koordinates

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

Confluent Cloud

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

Confluent Cloud

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

Cluster provisioning and expansion issues in GCP me-central-2 region.

Started 28 Oct 2024 20:23:55 (24 days ago), still ongoing

Minor Incident

Identified

Confluent Cloud

Starting on October 25 10:30pm UTC, customers may experience cluster expansion issues in the GCP me-central-2 region. Provisioning of new single zone clusters in me-central-2 region may also fail intermittently and new multi-zone clusters in the same region will have reduced availability due to the underlying cloud provider's storage capacity availability. We have identified the issue and working with the cloud provider for a resolution.

See all

SnapLogic

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

Xplenty

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

Heroku

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

See all

Rivery

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

Apple Appstore Connect: Apps Analytics

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

Apple Appstore Connect: Apps Analytics Rivers are failing "Please contact Rivery Support"

Started 21 Oct 2024 15:15:31 (1 month ago), still ongoing

Minor Incident

Identified

Apple Appstore Connect: Apps Analytics

We are currently facing an issue where Apple Appstore Connect: Apps Analytics Rivers are failing with the error message "Please contact Rivery Support."

This issue has occurred due to an unexpected change Apple implemented in their API. Our R&D team is actively working on a solution, and we will provide updates as soon as the fix is deployed.

We apologize for any inconvenience this may cause and appreciate your patience. Please don’t hesitate to reach out if you have any questions.

Best regards, Rivery Support Team

See all

Astro

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

Matillion Services

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

NavVis Status

Real-time updates of NavVis issues and outages

NavVis status is Operational

NavVis IVION Processing

Active Incidents

Recently Resolved Incidents

NavVis Outage Survival Guide

NavVis Components

NavVis IVION Processing

NavVis Instance Management System

NavVis Cloud Infrastructure

NavVis Platform

NavVis IVION API

NavVis IVION Go

NavVis IVION

NavVis 3rd Party Integrations

NavVis IVION Revit Add-In

NavVis Support Services

NavVis Academy

NavVis Knowledge Base

NavVis Support Portal

NavVis Alternatives

Confluent Cloud

Heroku

Apple Appstore Connect: Apps Analytics

Commonly Used Together