Pinecone Status: check for Pinecone outages and issues

Pinecone status is Operational

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AWS us-west-2

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AWS us-east-1

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AWS eu-west-1

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Azure eastus2

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GCP us-central1

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Pinecone Index Management

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Pinecone Inference

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See all 29 Pinecone components

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Stay ahead of Pinecone outages

Active Incidents

[Serverless] [AWS] [eu-west-1] Increased latency and 500 errors for queries

Started 11 Feb 2025 14:37:38 (3 months ago), still ongoing

Incident without Impact

Investigating

AWS eu-west-1

We are currently investigating an increase in errors and latency for write operations.

Some queries are incorrectly returning no results

Started 25 Jul 2024 17:49:31 (10 months ago), still ongoing

Incident without Impact

Identified

AWS us-west-2

AWS us-east-1

AWS eu-west-1

GCP us-central1

The issue has been identified and a fix is being implemented.

Recently Resolved Incidents

Partial Control Plane Outage

Started 16 May 2025 09:05:20 (3 days ago), resolved 16 May 2025 11:30:41 (3 days ago)

Major Incident

Resolved

Index Management

Subset of control plane calls are failing with 500. This impacts index management APIs and viewing resources from the console. Customer data plane operations will continue to work as expected.

See all updates

[Serverless][AWS][us-east-1] Increased latency on read path requests for some indexes

Started 15 May 2025 08:22:05 (4 days ago), resolved 15 May 2025 22:26:56 (3 days ago)

Minor Incident

Resolved

AWS us-east-1

We are currently investigating this issue.

See all updates

[Serverless][Azure][eastus2] High indexing lag on some indexes

Started 15 May 2025 13:30:39 (4 days ago), resolved 15 May 2025 16:41:21 (4 days ago)

Minor Incident

Resolved

Azure eastus2

Read operations in some indexes may not return recently written records. We are currently investigating this issue.

See all updates

[Inference] Downtime on llama-embed & multilingual-e5-large models

Started 13 May 2025 03:15:32 (6 days ago), resolved 14 May 2025 03:15:32 (5 days ago)

Critical Incident

Resolved

Inference

From 11:10 PM EST to 11:25 PM EST, the models multilingual-e5-large & the llama-text-embed-v2 were down. The incident is now resolved. We are continuing to monitor and are working on an RCA.

Pinecone Outage Survival Guide

A step-by-step guide to help you survive a Pinecone outage

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Pinecone Components

Pinecone

Mon 12

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Pinecone Console

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Pinecone Pod Indexes

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us-west1-gcp

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us-east1-gcp

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us-central1-gcp

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us-west4-gcp

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us-east4-gcp

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us-west1-gcp-free

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us-west4-gcp-free

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gcp-starter

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eu-west1-gcp

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eu-west4-gcp

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asia-southeast1-gcp

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asia-northeast1-gcp

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asia-southeast1-gcp-free

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northamerica-northeast1-gcp

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eastus-azure

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us-east-1-aws

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Pinecone Serverless Indexes

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AWS us-west-2

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Some queries are incorrectly returning no results

Started 25 Jul 2024 17:49:31 (10 months ago), still ongoing

Incident without Impact

Identified

AWS us-west-2

AWS us-east-1

AWS eu-west-1

GCP us-central1

The issue has been identified and a fix is being implemented.

AWS us-east-1

Mon 12

Tue 13

Wed 14

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now

Some queries are incorrectly returning no results

Started 25 Jul 2024 17:49:31 (10 months ago), still ongoing

Incident without Impact

Identified

AWS us-west-2

AWS us-east-1

AWS eu-west-1

GCP us-central1

The issue has been identified and a fix is being implemented.

[Serverless][AWS][us-east-1] Increased latency on read path requests for some indexes

Started 15 May 2025 08:22:05 (4 days ago), resolved 15 May 2025 22:26:56 (3 days ago)

Minor Incident

Resolved

AWS us-east-1

We are currently investigating this issue.

See all updates

AWS eu-west-1

Mon 12

Tue 13

Wed 14

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now

Some queries are incorrectly returning no results

Started 25 Jul 2024 17:49:31 (10 months ago), still ongoing

Incident without Impact

Identified

AWS us-west-2

AWS us-east-1

AWS eu-west-1

GCP us-central1

The issue has been identified and a fix is being implemented.

[Serverless] [AWS] [eu-west-1] Increased latency and 500 errors for queries

Started 11 Feb 2025 14:37:38 (3 months ago), still ongoing

Incident without Impact

Investigating

AWS eu-west-1

We are currently investigating an increase in errors and latency for write operations.

Azure eastus2

Mon 12

Tue 13

Wed 14

Thu 15

Fri 16

Sat 17

Sun 18

now

[Serverless][Azure][eastus2] High indexing lag on some indexes

Started 15 May 2025 13:30:39 (4 days ago), resolved 15 May 2025 16:41:21 (4 days ago)

Minor Incident

Resolved

Azure eastus2

Read operations in some indexes may not return recently written records. We are currently investigating this issue.

See all updates

GCP us-central1

Mon 12

Tue 13

Wed 14

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Fri 16

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Sun 18

now

Some queries are incorrectly returning no results

Started 25 Jul 2024 17:49:31 (10 months ago), still ongoing

Incident without Impact

Identified

AWS us-west-2

AWS us-east-1

AWS eu-west-1

GCP us-central1

The issue has been identified and a fix is being implemented.

GCP europe-west4

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Pinecone Index Management

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now

Partial Control Plane Outage

Started 16 May 2025 09:05:20 (3 days ago), resolved 16 May 2025 11:30:41 (3 days ago)

Major Incident

Resolved

Index Management

Subset of control plane calls are failing with 500. This impacts index management APIs and viewing resources from the console. Customer data plane operations will continue to work as expected.

See all updates

Pinecone Inference

Mon 12

Tue 13

Wed 14

Thu 15

Fri 16

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Sun 18

now

[Inference] Downtime on llama-embed & multilingual-e5-large models

Started 13 May 2025 03:15:32 (6 days ago), resolved 14 May 2025 03:15:32 (5 days ago)

Critical Incident

Resolved

Inference

From 11:10 PM EST to 11:25 PM EST, the models multilingual-e5-large & the llama-text-embed-v2 were down. The incident is now resolved. We are continuing to monitor and are working on an RCA.

Pinecone Assistant

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Pinecone Status

Real-time updates of Pinecone issues and outages

Pinecone status is Operational

AWS us-west-2

AWS us-east-1

AWS eu-west-1

Azure eastus2

GCP us-central1

Pinecone Index Management

Pinecone Inference

Active Incidents

Recently Resolved Incidents

Pinecone Outage Survival Guide

Pinecone Components

Pinecone Console

Pinecone Pod Indexes

us-west1-gcp

us-east1-gcp

us-central1-gcp

us-west4-gcp

us-east4-gcp

us-west1-gcp-free

us-west4-gcp-free

gcp-starter

eu-west1-gcp

eu-west4-gcp

asia-southeast1-gcp

asia-northeast1-gcp

asia-southeast1-gcp-free

northamerica-northeast1-gcp

eastus-azure

us-east-1-aws

Pinecone Serverless Indexes

AWS us-west-2

AWS us-east-1

AWS eu-west-1

Azure eastus2

GCP us-central1

GCP europe-west4

Pinecone Index Management

Pinecone Inference

Pinecone Assistant

Pinecone Alternatives

Commonly Used Together