Pinecone status is Minor Service Outage

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Pinecone Pod Indexes

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gcp-starter
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AWS us-west-2
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AWS us-east-1
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AWS eu-west-1
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GCP us-central1
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Active Incidents

[GCP-Starter] Increase in write operations errors and an increase in freshness lag.
Started 10 Mar 2025 17:04:43 (13 days ago), still ongoing
Minor Incident
Investigating
gcp-starter

We are investigating increased write operations (updates, deletes, and upserts) errors and freshness lag in our legacy free tier, GCP-Starter.

In the meantime, all users can migrate to our Serverless offering: https://docs.pinecone.io/guides/indexes/convert-a-gcp-starter-index-to-serverless

[Serverless] [AWS] [eu-west-1] Increased latency and 500 errors for queries
Started 11 Feb 2025 14:37:38 (1 month ago), still ongoing
Incident without Impact
Investigating
AWS eu-west-1

We are currently investigating an increase in errors and latency for write operations.

Some queries are incorrectly returning no results
Started 25 Jul 2024 17:49:31 (8 months ago), still ongoing
Incident without Impact
Identified
AWS us-west-2
AWS us-east-1
AWS eu-west-1
GCP us-central1

The issue has been identified and a fix is being implemented.

Recently Resolved Incidents

No recent incidents

Pinecone Outage Survival Guide

A step-by-step guide to help you survive a Pinecone outage
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    Pinecone Components

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    Pinecone Console

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    Pinecone Pod Indexes

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    us-west1-gcp
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    us-east1-gcp
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    us-east4-gcp
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    us-west1-gcp-free
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    gcp-starter
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    [GCP-Starter] Increase in write operations errors and an increase in freshness lag.
    Started 10 Mar 2025 17:04:43 (13 days ago), still ongoing
    Minor Incident
    Investigating
    gcp-starter

    We are investigating increased write operations (updates, deletes, and upserts) errors and freshness lag in our legacy free tier, GCP-Starter.

    In the meantime, all users can migrate to our Serverless offering: https://docs.pinecone.io/guides/indexes/convert-a-gcp-starter-index-to-serverless

    eu-west1-gcp
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    eu-west4-gcp
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    asia-southeast1-gcp
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    asia-northeast1-gcp
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    asia-southeast1-gcp-free
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    northamerica-northeast1-gcp
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    eastus-azure
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    Pinecone Serverless Indexes

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    AWS us-west-2
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    Some queries are incorrectly returning no results
    Started 25 Jul 2024 17:49:31 (8 months ago), still ongoing
    Incident without Impact
    Identified
    AWS us-west-2
    AWS us-east-1
    AWS eu-west-1
    GCP us-central1

    The issue has been identified and a fix is being implemented.

    AWS us-east-1
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    Some queries are incorrectly returning no results
    Started 25 Jul 2024 17:49:31 (8 months ago), still ongoing
    Incident without Impact
    Identified
    AWS us-west-2
    AWS us-east-1
    AWS eu-west-1
    GCP us-central1

    The issue has been identified and a fix is being implemented.

    AWS eu-west-1
    Sun 16
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    Some queries are incorrectly returning no results
    Started 25 Jul 2024 17:49:31 (8 months ago), still ongoing
    Incident without Impact
    Identified
    AWS us-west-2
    AWS us-east-1
    AWS eu-west-1
    GCP us-central1

    The issue has been identified and a fix is being implemented.

    [Serverless] [AWS] [eu-west-1] Increased latency and 500 errors for queries
    Started 11 Feb 2025 14:37:38 (1 month ago), still ongoing
    Incident without Impact
    Investigating
    AWS eu-west-1

    We are currently investigating an increase in errors and latency for write operations.

    Azure eastus2
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    GCP us-central1
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    Some queries are incorrectly returning no results
    Started 25 Jul 2024 17:49:31 (8 months ago), still ongoing
    Incident without Impact
    Identified
    AWS us-west-2
    AWS us-east-1
    AWS eu-west-1
    GCP us-central1

    The issue has been identified and a fix is being implemented.

    GCP europe-west4
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    Pinecone Index Management

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