Pinecone Status
Real-time updates of Pinecone issues and outages
Pinecone status is Operational
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AWS us-west-2
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AWS us-east-1
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AWS eu-west-1
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GCP us-central1
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GCP europe-west4
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Active Incidents
[Serverless][GCP][europe-west4] Increased latencies and errors on write path operations for some indexes
Started 12 Jun 2025 18:07:03 (1 month ago), still ongoing
Minor Incident
Investigating
GCP europe-west4
We are currently investigating this issue.
[Serverless] [AWS] [eu-west-1] Increased latency and 500 errors for queries
Started 11 Feb 2025 14:37:38 (5 months ago), still ongoing
Incident without Impact
Investigating
AWS eu-west-1
We are currently investigating an increase in errors and latency for write operations.
Some queries are incorrectly returning no results
Started 25 Jul 2024 17:49:31 (1 year ago), still ongoing
Incident without Impact
Identified
AWS us-west-2
AWS us-east-1
AWS eu-west-1
GCP us-central1
The issue has been identified and a fix is being implemented.
Recently Resolved Incidents
[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexes
Started 15 Jul 2025 20:13:07 (5 days ago), resolved 16 Jul 2025 14:20:14 (4 days ago)
Critical Incident
Resolved
AWS us-east-1
The issue has been identified.
[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexes
Started 15 Jul 2025 22:00:02 (5 days ago), resolved 15 Jul 2025 22:59:22 (5 days ago)
Major Incident
Resolved
AWS us-east-1
There was a 30 minute period of unavailability on the read path in AWS us-east-1 environments for some indexes. We have since resolved this issue and are monitoring.
Pinecone Outage Survival Guide
A step-by-step guide to help you survive a Pinecone outage
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Pinecone Components
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Pinecone Console
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Pinecone Pod Indexes
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us-west1-gcp
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us-east1-gcp
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us-central1-gcp
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us-west4-gcp
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us-east4-gcp
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us-west1-gcp-free
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us-west4-gcp-free
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gcp-starter
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eu-west1-gcp
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eu-west4-gcp
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asia-southeast1-gcp
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asia-northeast1-gcp
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asia-southeast1-gcp-free
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northamerica-northeast1-gcp
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eastus-azure
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us-east-1-aws
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Pinecone Serverless Indexes
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AWS us-west-2
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Some queries are incorrectly returning no results
Started 25 Jul 2024 17:49:31 (1 year ago), still ongoing
Incident without Impact
Identified
AWS us-west-2
AWS us-east-1
AWS eu-west-1
GCP us-central1
The issue has been identified and a fix is being implemented.
AWS us-east-1
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now
Some queries are incorrectly returning no results
Started 25 Jul 2024 17:49:31 (1 year ago), still ongoing
Incident without Impact
Identified
AWS us-west-2
AWS us-east-1
AWS eu-west-1
GCP us-central1
The issue has been identified and a fix is being implemented.
[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexes
Started 15 Jul 2025 22:00:02 (5 days ago), resolved 15 Jul 2025 22:59:22 (5 days ago)
Major Incident
Resolved
AWS us-east-1
There was a 30 minute period of unavailability on the read path in AWS us-east-1 environments for some indexes. We have since resolved this issue and are monitoring.
[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexes
Started 15 Jul 2025 20:13:07 (5 days ago), resolved 16 Jul 2025 14:20:14 (4 days ago)
Critical Incident
Resolved
AWS us-east-1
The issue has been identified.
AWS eu-west-1
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Tue 15
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Some queries are incorrectly returning no results
Started 25 Jul 2024 17:49:31 (1 year ago), still ongoing
Incident without Impact
Identified
AWS us-west-2
AWS us-east-1
AWS eu-west-1
GCP us-central1
The issue has been identified and a fix is being implemented.
[Serverless] [AWS] [eu-west-1] Increased latency and 500 errors for queries
Started 11 Feb 2025 14:37:38 (5 months ago), still ongoing
Incident without Impact
Investigating
AWS eu-west-1
We are currently investigating an increase in errors and latency for write operations.
Azure eastus2
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GCP us-central1
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Some queries are incorrectly returning no results
Started 25 Jul 2024 17:49:31 (1 year ago), still ongoing
Incident without Impact
Identified
AWS us-west-2
AWS us-east-1
AWS eu-west-1
GCP us-central1
The issue has been identified and a fix is being implemented.
GCP europe-west4
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now
[Serverless][GCP][europe-west4] Increased latencies and errors on write path operations for some indexes
Started 12 Jun 2025 18:07:03 (1 month ago), still ongoing
Minor Incident
Investigating
GCP europe-west4
We are currently investigating this issue.
Pinecone Index Management
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Pinecone Inference
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Pinecone Assistant
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