Pinecone status is Operational

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AWS us-west-2
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AWS us-east-1
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AWS eu-west-1
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GCP us-central1
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Active Incidents

[Serverless] [AWS] [eu-west-1] Increased latency and 500 errors for queries
Started 11 Feb 2025 14:37:38 (2 months ago), still ongoing
Incident without Impact
Investigating
AWS eu-west-1

We are currently investigating an increase in errors and latency for write operations.

Some queries are incorrectly returning no results
Started 25 Jul 2024 17:49:31 (9 months ago), still ongoing
Incident without Impact
Identified
AWS us-west-2
AWS us-east-1
AWS eu-west-1
GCP us-central1

The issue has been identified and a fix is being implemented.

Recently Resolved Incidents

[Serverless] [AWS] [us-east-1] Delays in index creation and deletion operations
Started 24 Apr 2025 11:41:39 (20 hours ago), resolved 24 Apr 2025 12:33:43 (19 hours ago)
Major Incident
Resolved
AWS us-east-1

We are currently investigating this issue.

[Serverless][GCP][us-central1] 500 errors on queries for some indexes
Started 23 Apr 2025 09:00:11 (2 days ago), resolved 23 Apr 2025 12:50:59 (2 days ago)
Major Incident
Resolved
GCP us-central1

We are currently investigating this issue.

Pinecone Outage Survival Guide

A step-by-step guide to help you survive a Pinecone outage
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    Pinecone Components

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    Pinecone Console

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    now

    Pinecone Pod Indexes

    Fri 18
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    now
    us-west1-gcp
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    Sat 19
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    now
    us-east1-gcp
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    now
    us-central1-gcp
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    now
    us-west4-gcp
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    now
    us-east4-gcp
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    now
    us-west1-gcp-free
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    Tue 22
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    now
    us-west4-gcp-free
    Fri 18
    Sat 19
    Sun 20
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    now
    gcp-starter
    Fri 18
    Sat 19
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    now
    eu-west1-gcp
    Fri 18
    Sat 19
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    eu-west4-gcp
    Fri 18
    Sat 19
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    asia-southeast1-gcp
    Fri 18
    Sat 19
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    now
    asia-northeast1-gcp
    Fri 18
    Sat 19
    Sun 20
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    now
    asia-southeast1-gcp-free
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    now
    northamerica-northeast1-gcp
    Fri 18
    Sat 19
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    now
    eastus-azure
    Fri 18
    Sat 19
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    now
    us-east-1-aws
    Fri 18
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    now

    Pinecone Serverless Indexes

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    Sat 19
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    now
    AWS us-west-2
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    now
    Some queries are incorrectly returning no results
    Started 25 Jul 2024 17:49:31 (9 months ago), still ongoing
    Incident without Impact
    Identified
    AWS us-west-2
    AWS us-east-1
    AWS eu-west-1
    GCP us-central1

    The issue has been identified and a fix is being implemented.

    AWS us-east-1
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    now
    Some queries are incorrectly returning no results
    Started 25 Jul 2024 17:49:31 (9 months ago), still ongoing
    Incident without Impact
    Identified
    AWS us-west-2
    AWS us-east-1
    AWS eu-west-1
    GCP us-central1

    The issue has been identified and a fix is being implemented.

    [Serverless] [AWS] [us-east-1] Delays in index creation and deletion operations
    Started 24 Apr 2025 11:41:39 (20 hours ago), resolved 24 Apr 2025 12:33:43 (19 hours ago)
    Major Incident
    Resolved
    AWS us-east-1

    We are currently investigating this issue.

    AWS eu-west-1
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    now
    Some queries are incorrectly returning no results
    Started 25 Jul 2024 17:49:31 (9 months ago), still ongoing
    Incident without Impact
    Identified
    AWS us-west-2
    AWS us-east-1
    AWS eu-west-1
    GCP us-central1

    The issue has been identified and a fix is being implemented.

    [Serverless] [AWS] [eu-west-1] Increased latency and 500 errors for queries
    Started 11 Feb 2025 14:37:38 (2 months ago), still ongoing
    Incident without Impact
    Investigating
    AWS eu-west-1

    We are currently investigating an increase in errors and latency for write operations.

    Azure eastus2
    Fri 18
    Sat 19
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    Mon 21
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    Wed 23
    Thu 24
    now
    GCP us-central1
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    now
    Some queries are incorrectly returning no results
    Started 25 Jul 2024 17:49:31 (9 months ago), still ongoing
    Incident without Impact
    Identified
    AWS us-west-2
    AWS us-east-1
    AWS eu-west-1
    GCP us-central1

    The issue has been identified and a fix is being implemented.

    [Serverless][GCP][us-central1] 500 errors on queries for some indexes
    Started 23 Apr 2025 09:00:11 (2 days ago), resolved 23 Apr 2025 12:50:59 (2 days ago)
    Major Incident
    Resolved
    GCP us-central1

    We are currently investigating this issue.

    GCP europe-west4
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    now

    Pinecone Index Management

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    Pinecone Inference

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    Pinecone Assistant

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