Pinecone status is Operational

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AWS us-west-2
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AWS us-east-1
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AWS eu-west-1
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GCP us-central1
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Some queries are incorrectly returning no results
Started 25 Jul 2024 17:49:31 (6 months ago), still ongoing
Incident without Impact
Identified
AWS us-west-2
AWS us-east-1
AWS eu-west-1
GCP us-central1

The issue has been identified and a fix is being implemented.

Recently Resolved Incidents

[Serverless] [GCP] [us-central1] Increased freshness lag for some indexes
Started 15 Jan 2025 17:33:42 (2 days ago), resolved 16 Jan 2025 20:03:51 (1 day ago)
Minor Incident
Resolved
GCP us-central1

Some customers may experience a freshness lag of a few minutes when upserting vectors before the new data can be queried. We are investigating the issue.

Pinecone Outage Survival Guide

A step-by-step guide to help you survive a Pinecone outage
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    Pinecone Components

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    now

    Pinecone Console

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    now

    Pinecone Pod Indexes

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    now
    us-west1-gcp
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    now
    us-east1-gcp
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    now
    us-central1-gcp
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    now
    us-west4-gcp
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    now
    us-east4-gcp
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    us-west1-gcp-free
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    now
    us-west4-gcp-free
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    gcp-starter
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    eu-west1-gcp
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    eu-west4-gcp
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    asia-southeast1-gcp
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    asia-northeast1-gcp
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    asia-southeast1-gcp-free
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    now
    northamerica-northeast1-gcp
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    eastus-azure
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    now
    us-east-1-aws
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    Pinecone Serverless Indexes

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    now
    AWS us-west-2
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    now
    Some queries are incorrectly returning no results
    Started 25 Jul 2024 17:49:31 (6 months ago), still ongoing
    Incident without Impact
    Identified
    AWS us-west-2
    AWS us-east-1
    AWS eu-west-1
    GCP us-central1

    The issue has been identified and a fix is being implemented.

    AWS us-east-1
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Some queries are incorrectly returning no results
    Started 25 Jul 2024 17:49:31 (6 months ago), still ongoing
    Incident without Impact
    Identified
    AWS us-west-2
    AWS us-east-1
    AWS eu-west-1
    GCP us-central1

    The issue has been identified and a fix is being implemented.

    AWS eu-west-1
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Some queries are incorrectly returning no results
    Started 25 Jul 2024 17:49:31 (6 months ago), still ongoing
    Incident without Impact
    Identified
    AWS us-west-2
    AWS us-east-1
    AWS eu-west-1
    GCP us-central1

    The issue has been identified and a fix is being implemented.

    Azure eastus2
    Sat 11
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    Fri 17
    now
    GCP us-central1
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Some queries are incorrectly returning no results
    Started 25 Jul 2024 17:49:31 (6 months ago), still ongoing
    Incident without Impact
    Identified
    AWS us-west-2
    AWS us-east-1
    AWS eu-west-1
    GCP us-central1

    The issue has been identified and a fix is being implemented.

    [Serverless] [GCP] [us-central1] Increased freshness lag for some indexes
    Started 15 Jan 2025 17:33:42 (2 days ago), resolved 16 Jan 2025 20:03:51 (1 day ago)
    Minor Incident
    Resolved
    GCP us-central1

    Some customers may experience a freshness lag of a few minutes when upserting vectors before the new data can be queried. We are investigating the issue.

    GCP europe-west4
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    now

    Pinecone Index Management

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    Pinecone Inference

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    Pinecone Alternatives

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    now
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    AWS: Tokyo (ap-northeast-1)
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    Infrastructure maintenance on Monday at 06:00 UTC
    Started 4 Aug 2024 03:39:51 (6 months ago), still ongoing
    Incident without Impact
    Investigating
    Azure: Virginia (eastus)
    AWS: Tokyo (ap-northeast-1)
    GCP: Los Angeles (us-west2)
    Azure: Paris (francecentral)
    AWS: N. Virginia (us-east-1)
    More...

    On Monday, August 5th, starting at 06:00 UTC, the Hasura Team will be performing scheduled Infrastructure maintenance for approximately 2 hours.

    During this maintenance window, API operations will continue to work as normal. However, you may experience some intermittent issues with metadata operations (read/write).

    We apologize for any inconvenience this may cause and appreciate your patience while we work to improve our service. If you have any questions or concerns, please contact our support team.

    The Hasura Team

    AWS: N. Virginia (us-east-1)
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    now
    Infrastructure maintenance on Monday at 06:00 UTC
    Started 4 Aug 2024 03:39:51 (6 months ago), still ongoing
    Incident without Impact
    Investigating
    Azure: Virginia (eastus)
    AWS: Tokyo (ap-northeast-1)
    GCP: Los Angeles (us-west2)
    Azure: Paris (francecentral)
    AWS: N. Virginia (us-east-1)
    More...

    On Monday, August 5th, starting at 06:00 UTC, the Hasura Team will be performing scheduled Infrastructure maintenance for approximately 2 hours.

    During this maintenance window, API operations will continue to work as normal. However, you may experience some intermittent issues with metadata operations (read/write).

    We apologize for any inconvenience this may cause and appreciate your patience while we work to improve our service. If you have any questions or concerns, please contact our support team.

    The Hasura Team

    See all
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