Rivery Status
Real-time updates of Rivery issues and outages
Rivery status is Operational
Apple Appstore Connect: Apps Analytics
Salesforce
Active Incidents
We are currently facing an issue where Apple Appstore Connect: Apps Analytics Rivers are failing with the error message "Please contact Rivery Support."
This issue has occurred due to an unexpected change Apple implemented in their API. Our R&D team is actively working on a solution, and we will provide updates as soon as the fix is deployed.
We apologize for any inconvenience this may cause and appreciate your patience. Please don’t hesitate to reach out if you have any questions.
Best regards, Rivery Support Team
Recently Resolved Incidents
We have identified that Salesforce rivers are failing with the error "'Cannot connect to Salesforce. Failure reason: http://www.w3.org/TR/html4/loose.dtd:31:2: error in processing external entity reference"
We have contacted Salesforce Support, and they are actively working on resolving the issue.
For more information, please refer to the Salesforce incident page: https://status.salesforce.com/generalmessages/1476
If you have any questions, feel free to reach out.
Best regards Rivery Support team
Rivery Outage Survival Guide
Rivery Components
Rivery Console
console.rivery.io
eu-west-1.console.rivery.io
eu-central-1.console.rivery.io
Rivery Pipelines
Rivers (US)
Rivers (EU)
CDC (US)
CDC (EU)
Rivery API
Rivery API (US)
Rivery API (EU)
Adaptv (AOL)
Delta Projects
Rivery Sources
Actions
ActiveCampaign
Adaptive Planning (Workday)
Adjust
Adobe Ads
Adobe Analytics
Adquant
AdRoll
Adtelligent (Verta Media)
Airtable
Anaplan
Amplitude
Apple Appstore Connect: Apps Analytics
We are currently facing an issue where Apple Appstore Connect: Apps Analytics Rivers are failing with the error message "Please contact Rivery Support."
This issue has occurred due to an unexpected change Apple implemented in their API. Our R&D team is actively working on a solution, and we will provide updates as soon as the fix is deployed.
We apologize for any inconvenience this may cause and appreciate your patience. Please don’t hesitate to reach out if you have any questions.
Best regards, Rivery Support Team
Apple Itunes Reporter Appstore Sales
Apple Search Ads
AppNexus
AppsFlyer
Appreciate
Appsee
Avantlink
Amazon S3
Amazon Redshift
Amazon AWS Billing
BlueSnap
Branch
BrandWatch
CallRail
Cedato
Cellxpert
Chargify
Content.Ad
Convert Media
Coupa
Crimson Hexagon
Criteo
Currency Service (ECB)
Customer Gauge
Dear Systems
Docebo
Facebook Ads
Facebook Audience Network
Facebook Social
Freshservice
FTP
Genesys
GMP365
Google Ads
Google Adwords
Google Analytics
Google BigQuery
Google Cloud Datastore
Google DoubleClick (Campaign Manager)
Google DV360
Google Cloud Storage
Google Gmail
Google Play
Google Search Ads 360
Google Search Console
Google Spreadsheet
Gotham Ads
Greenhouse
Harvest
HelpScout
Hibob
Hivestack
HubSpot
Impact Radius
Innovid
Instagram Social
Intercom
Iron Source
Jira
JW Player Analytics
JW Player Management
Kantata (Mavenlink)
Keepcon
Klaviyo
Kochava
LinkedIn Ads
LinkedIn Social
LKQD
MariaDB
Marketo
MediaMath
Microsoft Azure Blob Storage
Microsoft Bing Ads
Microsoft SQL Server
Mixpanel
Moat Analytics
Mobile Action
Monday.com
MongoDB
MyAffiliates
MySQL
NetSuite
NetSuite Analytics
NetSuite Reporting
NetSuite RESTlets
Nium
Nuviad
Optimove
Oracle
Outbrain
PayPal Reports
Pendo
Pepperjam
Picasso Labs
Pipedrive
Pistol
PostgreSQL
Recharge
Recurly
Reddit Ads
RevContent
Sage Intacct
Sailthru
Salesforce
We have identified that Salesforce rivers are failing with the error "'Cannot connect to Salesforce. Failure reason: http://www.w3.org/TR/html4/loose.dtd:31:2: error in processing external entity reference"
We have contacted Salesforce Support, and they are actively working on resolving the issue.
For more information, please refer to the Salesforce incident page: https://status.salesforce.com/generalmessages/1476
If you have any questions, feel free to reach out.
Best regards Rivery Support team