Retool status is Operational

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Retool Web Application and APIs

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Retool Workflows

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Retool Resource Queries

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Intermittent Certificate Errors for Retool Requests
Started 12 May 2025 23:23:24 (15 hours ago), still ongoing
Minor Incident
Identified
Web Application and APIs
Workflows
Resource Queries

Retool occasionally incorrectly returns a self-signed TLS certificate on a small subset of HTTP requests. This can manifest on any request, affecting normal usage as well as Workflow runs that run resource queries. Our team has identified the issue and is working on a resolution.

To address this, the Retool team has intentionally degraded the functionality to create a new custom domain. When creating a custom domain, certificate creation will take longer than usual while this incident is active. Your custom domain creation will progress automatically once this issue is resolved.

Recently Resolved Incidents

Investigating slowness and crashing when editing apps
Started 9 May 2025 18:31:49 (4 days ago), resolved 10 May 2025 01:31:12 (4 days ago)
Incident without Impact
Resolved
Web Application and APIs

We are looking into reports of users experiencing increased slowness and eventual crashes when editing apps

Retool Outage Survival Guide

A step-by-step guide to help you survive a Retool outage
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    Retool Components

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    Wed 7
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    Sun 11
    Mon 12
    now

    Retool Web Application and APIs

    Tue 6
    Wed 7
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    Mon 12
    now
    Investigating slowness and crashing when editing apps
    Started 9 May 2025 18:31:49 (4 days ago), resolved 10 May 2025 01:31:12 (4 days ago)
    Incident without Impact
    Resolved
    Web Application and APIs

    We are looking into reports of users experiencing increased slowness and eventual crashes when editing apps

    Intermittent Certificate Errors for Retool Requests
    Started 12 May 2025 23:23:24 (15 hours ago), still ongoing
    Minor Incident
    Identified
    Web Application and APIs
    Workflows
    Resource Queries

    Retool occasionally incorrectly returns a self-signed TLS certificate on a small subset of HTTP requests. This can manifest on any request, affecting normal usage as well as Workflow runs that run resource queries. Our team has identified the issue and is working on a resolution.

    To address this, the Retool team has intentionally degraded the functionality to create a new custom domain. When creating a custom domain, certificate creation will take longer than usual while this incident is active. Your custom domain creation will progress automatically once this issue is resolved.

    Retool Infrastructure

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    now

    Retool Workflows

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    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Intermittent Certificate Errors for Retool Requests
    Started 12 May 2025 23:23:24 (15 hours ago), still ongoing
    Minor Incident
    Identified
    Web Application and APIs
    Workflows
    Resource Queries

    Retool occasionally incorrectly returns a self-signed TLS certificate on a small subset of HTTP requests. This can manifest on any request, affecting normal usage as well as Workflow runs that run resource queries. Our team has identified the issue and is working on a resolution.

    To address this, the Retool team has intentionally degraded the functionality to create a new custom domain. When creating a custom domain, certificate creation will take longer than usual while this incident is active. Your custom domain creation will progress automatically once this issue is resolved.

    Retool Resource Queries

    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Intermittent Certificate Errors for Retool Requests
    Started 12 May 2025 23:23:24 (15 hours ago), still ongoing
    Minor Incident
    Identified
    Web Application and APIs
    Workflows
    Resource Queries

    Retool occasionally incorrectly returns a self-signed TLS certificate on a small subset of HTTP requests. This can manifest on any request, affecting normal usage as well as Workflow runs that run resource queries. Our team has identified the issue and is working on a resolution.

    To address this, the Retool team has intentionally degraded the functionality to create a new custom domain. When creating a custom domain, certificate creation will take longer than usual while this incident is active. Your custom domain creation will progress automatically once this issue is resolved.

    Retool License server

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    Retool Email Server

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    RetoolDB

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    Retool-managed Temporal (via Temporal.io)

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    Retool Source Control

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    Retool Audit Trails

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