Coveo Cloud Status
Real-time updates of Coveo Cloud issues and outages
Coveo Cloud status is Operational
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Coveo ML - Generative Answering
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Coveo ML - Generative Answering
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Coveo ML - Generative Answering
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Coveo ML - Generative Answering
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
[All Regions] Generative Answering Issues
Started 17 Jun 2025 14:17:11 (6 days ago), resolved 17 Jun 2025 19:12:40 (6 days ago)
Minor Incident
Resolved
Coveo ML - Generative Answering
Coveo ML - Generative Answering
Coveo ML - Generative Answering
Coveo ML - Generative Answering
We've identified an issue affecting Generative Answering in all regions that is being caused by one of our infrastructure providers. Customers using this service are currently seeing abnormally elevated error rates. Our team is investigating and will post regular updates until solved.
If you need help or to get in touch with us, please visit our Help Portal
Coveo Cloud Outage Survival Guide
A step-by-step guide to help you survive a Coveo Cloud outage
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Coveo Cloud Components
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Coveo Cloud US
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Search - Search Service
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Search - Administration Console
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Search - Search Interface Service
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Search - Search Consumption Metrics
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Search - Passage Retrieval API
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Platform - Platform Service
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Platform - Authentication Service
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Platform - Administration Console
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Platform - Customer Service API
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Platform - Migration Service
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Indexing Pipeline - Sources Service
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Indexing Pipeline - Push API
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Indexing Pipeline - Document Processing
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Indexing Pipeline - Crawling Module
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Indexing Pipeline - Catalog sources
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Indexing Pipeline - Crawling
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Analytics - Analytics Write API
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Analytics - Analytics Read API
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Coveo ML
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Coveo ML - Query Suggest Service
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Coveo ML - Models Generator
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Coveo ML - Generative Answering
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[All Regions] Generative Answering Issues
Started 17 Jun 2025 14:17:11 (6 days ago), resolved 17 Jun 2025 19:12:40 (6 days ago)
Minor Incident
Resolved
Coveo ML - Generative Answering
Coveo ML - Generative Answering
Coveo ML - Generative Answering
Coveo ML - Generative Answering
We've identified an issue affecting Generative Answering in all regions that is being caused by one of our infrastructure providers. Customers using this service are currently seeing abnormally elevated error rates. Our team is investigating and will post regular updates until solved.
If you need help or to get in touch with us, please visit our Help Portal
Commerce
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Commerce - Merchandising Hub
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Coveo Cloud Europe
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Search - Search Service
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Search - Hosted Search Pages
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Search - Administration Console
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Search - Search Interface Service
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Search - Search Consumption Metrics
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Search - Passage Retrieval API
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Platform - Platform Service
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Platform - Authentication Service
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Platform - Administration Console
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Platform - Customer Service API
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Platform - Migration Service
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Indexing Pipeline - Sources Service
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Indexing Pipeline - Push API
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Indexing Pipeline - Document Processing
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Indexing Pipeline - Crawling Module
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Indexing Pipeline - Catalog sources
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Indexing Pipeline - Crawling
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Analytics - Analytics Write API
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Analytics - Analytics Read API
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Coveo ML
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Coveo ML - Query Suggest Service
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Coveo ML - Models Generator
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Coveo ML - Generative Answering
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[All Regions] Generative Answering Issues
Started 17 Jun 2025 14:17:11 (6 days ago), resolved 17 Jun 2025 19:12:40 (6 days ago)
Minor Incident
Resolved
Coveo ML - Generative Answering
Coveo ML - Generative Answering
Coveo ML - Generative Answering
Coveo ML - Generative Answering
We've identified an issue affecting Generative Answering in all regions that is being caused by one of our infrastructure providers. Customers using this service are currently seeing abnormally elevated error rates. Our team is investigating and will post regular updates until solved.
If you need help or to get in touch with us, please visit our Help Portal
Commerce
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Commerce - Merchandising Hub
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Commerce - Coveo Experimentation Hub
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Commerce - Coveo Experience Hub
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Commerce - Data Platform
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Commerce - Script Generation
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Coveo Cloud Australia
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Search - Search Service
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Search - Hosted Search Pages
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Search - Administration Console
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Search - Search Interface Service
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Search - Search Consumption Metrics
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Search - Passage Retrieval API
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Platform - Platform Service
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Platform - Authentication Service
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Platform - Administration Console
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Platform - Customer Service API
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Platform - Migration Service
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Indexing Pipeline - Sources Service
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Indexing Pipeline - Push API
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Indexing Pipeline - Document Processing
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Indexing Pipeline - Crawling Module
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Indexing Pipeline - Catalog sources
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Indexing Pipeline - Crawling
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Analytics - Analytics Write API
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Analytics - Analytics Read API
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Coveo ML
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Coveo ML - Query Suggest Service
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Coveo ML - Models Generator
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Coveo ML - Generative Answering
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[All Regions] Generative Answering Issues
Started 17 Jun 2025 14:17:11 (6 days ago), resolved 17 Jun 2025 19:12:40 (6 days ago)
Minor Incident
Resolved
Coveo ML - Generative Answering
Coveo ML - Generative Answering
Coveo ML - Generative Answering
Coveo ML - Generative Answering
We've identified an issue affecting Generative Answering in all regions that is being caused by one of our infrastructure providers. Customers using this service are currently seeing abnormally elevated error rates. Our team is investigating and will post regular updates until solved.
If you need help or to get in touch with us, please visit our Help Portal
Commerce
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Commerce - Merchandising Hub
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Coveo Cloud Canada
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Search - Search Service
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Search - Hosted Search Pages
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Search - Administration Console
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Search - Search Interface Service
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Search - Search Consumption Metrics
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Search - Passage Retrieval API
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Platform - Platform Service
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Platform - Authentication Service
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Platform - Administration Console
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Platform - Customer Service API
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Platform - Migration Service
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Indexing Pipeline - Sources Service
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Indexing Pipeline - Push API
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Indexing Pipeline - Document Processing
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Indexing Pipeline - Crawling Module
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Indexing Pipeline - Catalog sources
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Indexing Pipeline - Crawling
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Analytics - Analytics Write API
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Analytics - Analytics Read API
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Coveo ML
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Coveo ML - Query Suggest Service
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Coveo ML - Models Generator
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Coveo ML - Generative Answering
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[All Regions] Generative Answering Issues
Started 17 Jun 2025 14:17:11 (6 days ago), resolved 17 Jun 2025 19:12:40 (6 days ago)
Minor Incident
Resolved
Coveo ML - Generative Answering
Coveo ML - Generative Answering
Coveo ML - Generative Answering
Coveo ML - Generative Answering
We've identified an issue affecting Generative Answering in all regions that is being caused by one of our infrastructure providers. Customers using this service are currently seeing abnormally elevated error rates. Our team is investigating and will post regular updates until solved.
If you need help or to get in touch with us, please visit our Help Portal
Commerce
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Commerce - Merchandising Hub
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