Coveo Cloud Status
Real-time updates of Coveo Cloud issues and outages
Coveo Cloud status is Operational
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Commerce
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Active Incidents
No active incidents
Recently Resolved Incidents
[Europe] Reduced Performance for Commerce Queries
Started 18 Sep 2025 09:48:33 (4 days ago), resolved 18 Sep 2025 11:44:20 (4 days ago)
Minor Incident
Resolved
Commerce
We are currently experiencing reduced performance for Commerce queries in the EU region. Our team is investigating and will post regular updates until solved.
If you need help or to get in touch with us, please visit our Help Portal
Coveo Cloud Outage Survival Guide
A step-by-step guide to help you survive a Coveo Cloud outage
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Coveo Cloud Components
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Coveo Cloud US
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Search - Search Service
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Search - Hosted Search Pages
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Search - Administration Console
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Search - Search Interface Service
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Search - Search Consumption Metrics
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Search - Passage Retrieval API
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Platform - Platform Service
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Platform - Authentication Service
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Platform - Administration Console
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Platform - Customer Service API
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Platform - Migration Service
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Indexing Pipeline - Sources Service
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Indexing Pipeline - Push API
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Indexing Pipeline - Document Processing
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Indexing Pipeline - Crawling Module
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Indexing Pipeline - Catalog sources
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Indexing Pipeline - Crawling
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Analytics - Analytics Write API
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Analytics - Analytics Read API
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Coveo ML
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Coveo ML - Query Suggest Service
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Coveo ML - Models Generator
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Coveo ML - Generative Answering
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Commerce
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Commerce - Merchandising Hub
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Coveo Cloud Europe
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Search - Search Service
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Search - Hosted Search Pages
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Search - Administration Console
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Search - Search Interface Service
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Search - Search Consumption Metrics
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Search - Passage Retrieval API
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now
Platform - Platform Service
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Platform - Authentication Service
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Platform - Administration Console
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Platform - Customer Service API
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Platform - Migration Service
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Indexing Pipeline - Sources Service
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Indexing Pipeline - Push API
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Indexing Pipeline - Document Processing
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Indexing Pipeline - Crawling Module
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Indexing Pipeline - Catalog sources
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Indexing Pipeline - Crawling
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Analytics - Analytics Write API
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Analytics - Analytics Read API
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Coveo ML
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Coveo ML - Query Suggest Service
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Coveo ML - Models Generator
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Coveo ML - Generative Answering
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Commerce
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[Europe] Reduced Performance for Commerce Queries
Started 18 Sep 2025 09:48:33 (4 days ago), resolved 18 Sep 2025 11:44:20 (4 days ago)
Minor Incident
Resolved
Commerce
We are currently experiencing reduced performance for Commerce queries in the EU region. Our team is investigating and will post regular updates until solved.
If you need help or to get in touch with us, please visit our Help Portal
Commerce - Merchandising Hub
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Commerce - Coveo Experimentation Hub
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Commerce - Coveo Experience Hub
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Commerce - Data Platform
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Commerce - Script Generation
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Coveo Cloud Australia
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Search - Search Service
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Search - Hosted Search Pages
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Search - Administration Console
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Search - Search Interface Service
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Search - Search Consumption Metrics
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Search - Passage Retrieval API
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Platform - Platform Service
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Platform - Authentication Service
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now
Platform - Administration Console
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now
Platform - Customer Service API
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now
Platform - Migration Service
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now
Indexing Pipeline - Sources Service
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Wed 17
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now
Indexing Pipeline - Push API
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Wed 17
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Sun 21
now
Indexing Pipeline - Document Processing
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now
Indexing Pipeline - Crawling Module
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now
Indexing Pipeline - Catalog sources
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now
Indexing Pipeline - Crawling
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now
Analytics - Analytics Write API
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now
Analytics - Analytics Read API
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now
Coveo ML
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Coveo ML - Query Suggest Service
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Coveo ML - Models Generator
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Coveo ML - Generative Answering
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Commerce
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Commerce - Merchandising Hub
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Coveo Cloud Canada
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Search - Search Service
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Search - Hosted Search Pages
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Search - Administration Console
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Wed 17
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Search - Search Interface Service
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Wed 17
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Search - Search Consumption Metrics
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Tue 16
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Fri 19
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Sun 21
now
Search - Passage Retrieval API
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Tue 16
Wed 17
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now
Platform - Platform Service
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Sun 21
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Platform - Authentication Service
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now
Platform - Administration Console
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now
Platform - Customer Service API
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now
Platform - Migration Service
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Wed 17
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Indexing Pipeline - Sources Service
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Tue 16
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now
Indexing Pipeline - Push API
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now
Indexing Pipeline - Document Processing
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Tue 16
Wed 17
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now
Indexing Pipeline - Crawling Module
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Tue 16
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Indexing Pipeline - Catalog sources
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Tue 16
Wed 17
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now
Indexing Pipeline - Crawling
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Tue 16
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Analytics - Analytics Write API
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Analytics - Analytics Read API
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Coveo ML
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Coveo ML - Query Suggest Service
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Coveo ML - Models Generator
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Coveo ML - Generative Answering
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Commerce
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Commerce - Merchandising Hub
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