Coveo Cloud Status
Real-time updates of Coveo Cloud issues and outages
Coveo Cloud status is Operational
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Indexing Pipeline - Document Processing
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Indexing Pipeline - Document Processing
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Indexing Pipeline - Document Processing
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Active Incidents
No active incidents
Recently Resolved Incidents
[US, EU, AU] Document Logs API unavailable
Started 27 Oct 2026 17:34:13 (6 days ago), resolved 27 Oct 2026 19:53:11 (6 days ago)
Minor Incident
Resolved
Indexing Pipeline - Document Processing
Indexing Pipeline - Document Processing
Indexing Pipeline - Document Processing
We have identified an issue affecting the Document Logs API in our US, EU and AU regions. Since 17:12 UTC (13:12 EDT), some requests to the Document Logs API may return errors. Customers may be unable to view document logs for their sources through the API or the Log Browser. Indexing and search are not affected.
Our team is working on a fix, which we expect within the next 30 minutes. We will post an update once it has been applied.
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Coveo Cloud Components
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Coveo Cloud US
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Search - Search Service
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Search - Hosted Search Pages
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Search - Administration Console
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Search - Search Consumption Metrics
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Search - Passage Retrieval API
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Platform - Platform Service
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Platform - Authentication Service
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Platform - Administration Console
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Platform - Customer Service API
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Platform - Migration Service
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Indexing Pipeline - Sources Service
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Indexing Pipeline - Push API
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Indexing Pipeline - Document Processing
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[US, EU, AU] Document Logs API unavailable
Started 27 Oct 2026 17:34:13 (6 days ago), resolved 27 Oct 2026 19:53:11 (6 days ago)
Minor Incident
Resolved
Indexing Pipeline - Document Processing
Indexing Pipeline - Document Processing
Indexing Pipeline - Document Processing
We have identified an issue affecting the Document Logs API in our US, EU and AU regions. Since 17:12 UTC (13:12 EDT), some requests to the Document Logs API may return errors. Customers may be unable to view document logs for their sources through the API or the Log Browser. Indexing and search are not affected.
Our team is working on a fix, which we expect within the next 30 minutes. We will post an update once it has been applied.
Indexing Pipeline - Crawling Module
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Indexing Pipeline - Catalog sources
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Indexing Pipeline - Crawling
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Analytics - Analytics Write API
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Analytics - Analytics Read API
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Coveo ML
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Coveo ML - Query Suggest Service
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Coveo ML - Models Generator
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Coveo ML - Generative Answering
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Commerce
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Commerce - Merchandising Hub
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Coveo Cloud Europe
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Search - Search Service
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Search - Hosted Search Pages
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Search - Administration Console
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Search - Search Interface Service
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Search - Search Consumption Metrics
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Search - Passage Retrieval API
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Platform - Platform Service
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Platform - Authentication Service
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Platform - Administration Console
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Platform - Customer Service API
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Platform - Migration Service
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Indexing Pipeline - Sources Service
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Indexing Pipeline - Push API
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Indexing Pipeline - Document Processing
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[US, EU, AU] Document Logs API unavailable
Started 27 Oct 2026 17:34:13 (6 days ago), resolved 27 Oct 2026 19:53:11 (6 days ago)
Minor Incident
Resolved
Indexing Pipeline - Document Processing
Indexing Pipeline - Document Processing
Indexing Pipeline - Document Processing
We have identified an issue affecting the Document Logs API in our US, EU and AU regions. Since 17:12 UTC (13:12 EDT), some requests to the Document Logs API may return errors. Customers may be unable to view document logs for their sources through the API or the Log Browser. Indexing and search are not affected.
Our team is working on a fix, which we expect within the next 30 minutes. We will post an update once it has been applied.
Indexing Pipeline - Crawling Module
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Indexing Pipeline - Catalog sources
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Indexing Pipeline - Crawling
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Analytics - Analytics Write API
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Analytics - Analytics Read API
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Coveo ML
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Coveo ML - Query Suggest Service
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Coveo ML - Models Generator
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Coveo ML - Generative Answering
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Commerce
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Commerce - Coveo Experimentation Hub
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Coveo Cloud Australia
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Search - Search Service
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Search - Hosted Search Pages
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Search - Administration Console
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Search - Search Interface Service
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Search - Search Consumption Metrics
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Search - Passage Retrieval API
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Platform - Platform Service
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Platform - Authentication Service
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Platform - Administration Console
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Platform - Customer Service API
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Platform - Migration Service
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Indexing Pipeline - Sources Service
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Indexing Pipeline - Push API
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Indexing Pipeline - Document Processing
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[US, EU, AU] Document Logs API unavailable
Started 27 Oct 2026 17:34:13 (6 days ago), resolved 27 Oct 2026 19:53:11 (6 days ago)
Minor Incident
Resolved
Indexing Pipeline - Document Processing
Indexing Pipeline - Document Processing
Indexing Pipeline - Document Processing
We have identified an issue affecting the Document Logs API in our US, EU and AU regions. Since 17:12 UTC (13:12 EDT), some requests to the Document Logs API may return errors. Customers may be unable to view document logs for their sources through the API or the Log Browser. Indexing and search are not affected.
Our team is working on a fix, which we expect within the next 30 minutes. We will post an update once it has been applied.
Indexing Pipeline - Crawling Module
Mon 26
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Sun 1
now
Indexing Pipeline - Catalog sources
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Indexing Pipeline - Crawling
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Analytics - Analytics Write API
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Analytics - Analytics Read API
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Coveo ML
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Coveo ML - Query Suggest Service
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Coveo ML - Models Generator
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Coveo ML - Generative Answering
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Commerce
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Commerce - Merchandising Hub
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Coveo Cloud Canada
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Search - Search Service
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Search - Hosted Search Pages
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Search - Administration Console
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Search - Search Interface Service
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Search - Search Consumption Metrics
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Search - Passage Retrieval API
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Platform - Platform Service
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Platform - Authentication Service
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Platform - Administration Console
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Platform - Customer Service API
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Platform - Migration Service
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Indexing Pipeline - Sources Service
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Indexing Pipeline - Push API
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Indexing Pipeline - Document Processing
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Indexing Pipeline - Crawling Module
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Indexing Pipeline - Catalog sources
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Indexing Pipeline - Crawling
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Analytics - Analytics Write API
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Analytics - Analytics Read API
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Coveo ML
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Coveo ML - Query Suggest Service
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Coveo ML - Models Generator
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Coveo ML - Generative Answering
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Commerce
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Commerce - Merchandising Hub
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