Coveo Cloud Status

Coveo Cloud Status

Real-time updates of Coveo Cloud issues and outages

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Coveo Cloud status is Operational

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Coveo ML
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Coveo ML
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Coveo ML
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Coveo ML
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Active Incidents

No active incidents

Recently Resolved Incidents

[All Regions] Automatic Relevance Tuning Issue
Started 6 Feb 2026 22:24:28 (6 days ago), resolved 7 Feb 2026 02:42:17 (5 days ago)
Minor Incident
Resolved
Coveo ML
Coveo ML
Coveo ML
Coveo ML

We're currently investigating an issue causing degraded relevance with Automatic Relevance Tuning (ART) in all regions.

If you need help or to get in touch with us, please visit our Help Portal

See all updates

Coveo Cloud Outage Survival Guide

A step-by-step guide to help you survive a Coveo Cloud outage
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    Coveo Cloud Components

    Coveo Cloud Status

    Coveo Cloud

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    Coveo Cloud US

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    Search - Search Service
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    Search - Hosted Search Pages
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    Search - Administration Console
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    Search - Search Interface Service
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    Search - Search Consumption Metrics
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    Search - Passage Retrieval API
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    Platform - Platform Service
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    Platform - Authentication Service
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    Platform - Administration Console
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    Platform - Customer Service API
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    Platform - Migration Service
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    Indexing Pipeline - Sources Service
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    Indexing Pipeline - Push API
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    Indexing Pipeline - Document Processing
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    Indexing Pipeline - Crawling Module
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    Indexing Pipeline - Catalog sources
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    Indexing Pipeline - Crawling
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    Analytics - Analytics Write API
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    Analytics - Analytics Read API
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    Coveo ML
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    [All Regions] Automatic Relevance Tuning Issue
    Started 6 Feb 2026 22:24:28 (6 days ago), resolved 7 Feb 2026 02:42:17 (5 days ago)
    Minor Incident
    Resolved
    Coveo ML
    Coveo ML
    Coveo ML
    Coveo ML

    We're currently investigating an issue causing degraded relevance with Automatic Relevance Tuning (ART) in all regions.

    If you need help or to get in touch with us, please visit our Help Portal

    See all updates
    Coveo ML - Query Suggest Service
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    Coveo ML - Models Generator
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    Coveo ML - Generative Answering
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    Commerce
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    Commerce - Merchandising Hub
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    Coveo Cloud Europe

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    Search - Search Service
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    Search - Hosted Search Pages
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    Search - Administration Console
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    Search - Search Interface Service
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    Search - Search Consumption Metrics
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    Search - Passage Retrieval API
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    Platform - Platform Service
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    Platform - Authentication Service
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    Platform - Administration Console
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    Platform - Customer Service API
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    Platform - Migration Service
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    Indexing Pipeline - Sources Service
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    Indexing Pipeline - Push API
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    Indexing Pipeline - Document Processing
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    Indexing Pipeline - Crawling Module
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    Indexing Pipeline - Catalog sources
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    Indexing Pipeline - Crawling
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    Analytics - Analytics Write API
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    Analytics - Analytics Read API
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    Coveo ML
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    [All Regions] Automatic Relevance Tuning Issue
    Started 6 Feb 2026 22:24:28 (6 days ago), resolved 7 Feb 2026 02:42:17 (5 days ago)
    Minor Incident
    Resolved
    Coveo ML
    Coveo ML
    Coveo ML
    Coveo ML

    We're currently investigating an issue causing degraded relevance with Automatic Relevance Tuning (ART) in all regions.

    If you need help or to get in touch with us, please visit our Help Portal

    See all updates
    Coveo ML - Query Suggest Service
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    now
    Coveo ML - Models Generator
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    Coveo ML - Generative Answering
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    Commerce
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    Commerce - Merchandising Hub
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    Commerce - Coveo Experimentation Hub
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    Commerce - Coveo Experience Hub
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    Commerce - Data Platform
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    Commerce - Script Generation
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    Coveo Cloud Australia

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    Search - Search Service
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    Search - Hosted Search Pages
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    Search - Administration Console
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    Search - Search Interface Service
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    Search - Search Consumption Metrics
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    Search - Passage Retrieval API
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    Platform - Platform Service
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    Platform - Authentication Service
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    Platform - Administration Console
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    Platform - Customer Service API
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    Platform - Migration Service
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    Indexing Pipeline - Sources Service
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    Indexing Pipeline - Push API
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    Indexing Pipeline - Document Processing
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    Indexing Pipeline - Crawling Module
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    Indexing Pipeline - Catalog sources
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    Indexing Pipeline - Crawling
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    Analytics - Analytics Write API
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    Analytics - Analytics Read API
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    Coveo ML
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    [All Regions] Automatic Relevance Tuning Issue
    Started 6 Feb 2026 22:24:28 (6 days ago), resolved 7 Feb 2026 02:42:17 (5 days ago)
    Minor Incident
    Resolved
    Coveo ML
    Coveo ML
    Coveo ML
    Coveo ML

    We're currently investigating an issue causing degraded relevance with Automatic Relevance Tuning (ART) in all regions.

    If you need help or to get in touch with us, please visit our Help Portal

    See all updates
    Coveo ML - Query Suggest Service
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    now
    Coveo ML - Models Generator
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    Coveo ML - Generative Answering
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    Commerce
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    Commerce - Merchandising Hub
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    Coveo Cloud Canada

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    Search - Search Service
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    Search - Hosted Search Pages
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    Search - Administration Console
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    Search - Search Interface Service
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    Search - Search Consumption Metrics
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    Search - Passage Retrieval API
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    Platform - Platform Service
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    Platform - Authentication Service
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    Platform - Administration Console
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    Platform - Customer Service API
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    Platform - Migration Service
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    Indexing Pipeline - Sources Service
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    Indexing Pipeline - Push API
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    Indexing Pipeline - Document Processing
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    Indexing Pipeline - Crawling Module
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    Indexing Pipeline - Catalog sources
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    Indexing Pipeline - Crawling
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    now
    Analytics - Analytics Write API
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    Analytics - Analytics Read API
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    Coveo ML
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    [All Regions] Automatic Relevance Tuning Issue
    Started 6 Feb 2026 22:24:28 (6 days ago), resolved 7 Feb 2026 02:42:17 (5 days ago)
    Minor Incident
    Resolved
    Coveo ML
    Coveo ML
    Coveo ML
    Coveo ML

    We're currently investigating an issue causing degraded relevance with Automatic Relevance Tuning (ART) in all regions.

    If you need help or to get in touch with us, please visit our Help Portal

    See all updates
    Coveo ML - Query Suggest Service
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    Sun 8
    Mon 9
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    Wed 11
    now
    Coveo ML - Models Generator
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    Coveo ML - Generative Answering
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    now
    Commerce
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    Commerce - Merchandising Hub
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