Coveo Cloud HIPAA status is Operational

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Coveo ML - Generative Answering
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Generative Answering Issues
Started 17 Jun 2025 16:11:58 (5 days ago), resolved 17 Jun 2025 19:12:59 (5 days ago)
Minor Incident
Resolved
Coveo ML - Generative Answering

We've identified an issue affecting Generative Answering that is being caused by one of our infrastructure providers. Customers using this service are currently seeing abnormally elevated error rates. Our team is investigating and will post regular updates until solved.

If you need help or to get in touch with us, please visit our Help Portal

Coveo Cloud HIPAA Outage Survival Guide

A step-by-step guide to help you survive a Coveo Cloud HIPAA outage
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    Coveo Cloud HIPAA Components

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    Coveo Cloud HIPAA US

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    Search - Search Service
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    Search - Hosted Search Pages
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    Search - Administration Console
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    Search - Search Interface Service
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    Search - Search Consumption Metrics
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    Search - Passage Retrieval API
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    Platform - Platform Service
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    Platform - Authentication Service
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    Platform - Administration Console
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    Platform - Customer Service API
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    Platform - Migration Service
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    Platform - Commerce Service
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    Indexing Pipeline - Source Service
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    Indexing Pipeline - Push API
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    Indexing Pipeline - Document Processing
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    Indexing Pipeline - Crawling Module
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    Indexing Pipeline - Crawling
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    Analytics - Analytics Write API
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    Analytics - Analytics Read API
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    Coveo ML - Query Suggest Service
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    Coveo ML - Models Generator
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    Coveo ML - Generative Answering
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    Generative Answering Issues
    Started 17 Jun 2025 16:11:58 (5 days ago), resolved 17 Jun 2025 19:12:59 (5 days ago)
    Minor Incident
    Resolved
    Coveo ML - Generative Answering

    We've identified an issue affecting Generative Answering that is being caused by one of our infrastructure providers. Customers using this service are currently seeing abnormally elevated error rates. Our team is investigating and will post regular updates until solved.

    If you need help or to get in touch with us, please visit our Help Portal