Confluent Cloud Status

Monitoring: Per AWS, the me-south-1 region is now completely unavailable. Customers will not be able to access clusters in the me-south-1 region. Customers who have workloads in me-central-1 are strongly advised to relocate them to an alternative region.

Monitoring: Provisioning new workloads in AWS me-central-1 and me-south-1 regions is disabled. Migration steps to other AWS regions have been communicated to impacted customers.

Monitoring: AWS regional recovery is expected to be extended in both me-central-1 and me-south-1 regions. Customers requiring immediate restoration in these two regions are encouraged to review regional failover options.

Resolved: The incident has been resolved and us-east-1 (use1-az4) is fully operational.

Monitoring: AWS has reported the underlying infrastructure issue in us-east-1 (use1-az4) as resolved. However, some Confluent Cloud customers in the affected availability zone continue to experience connectivity issues.

Confluent is actively investigating and working to restore full connectivity for impacted customers.

Monitoring: AWS has resolved the underlying infrastructure issue in us-east-1 (use1-az4). The majority of Confluent Cloud services have recovered and are operating normally.

We are continuing to monitor for any lingering effects and verifying full service restoration.

Monitoring: We are monitoring the health of impacted brokers in the affected availability zone. More details about the thermal event on the AWS status page: https://health.aws.amazon.com/health/status

Investigating: We are investigating data plane impact (produce/consume) resulting from elevated error rates and latencies from AWS us-east-1 resources in AZ4. EC2 instances hosted on this availability zone are impaired by loss of power during an ongoing thermal event.