Xplenty Status
Real-time updates of Xplenty issues and outages
Xplenty status is Operational
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Heroku
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Processing Engine
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Active Incidents
No active incidents
Recently Resolved Incidents
Clusters Stuck on Creating, Jobs Not Running
Started 3 Dec 2025 04:18:05 (4 days ago), resolved 3 Dec 2025 05:58:20 (4 days ago)
Incident without Impact
Resolved
Processing Engine
We are currently investigating the issue.
Xplenty Outage Survival Guide
A step-by-step guide to help you survive a Xplenty outage
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Xplenty Components
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Xplenty API
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Xplenty Web Application
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dashboard.xplenty.com
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api.xplenty.com
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Realtime Updates API
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Heroku
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Realtime Updates WebSocket client API
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Realtime Updates CDN
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Payment Provider
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Xplenty Infrastructure
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Processing Engine
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Clusters Stuck on Creating, Jobs Not Running
Started 3 Dec 2025 04:18:05 (4 days ago), resolved 3 Dec 2025 05:58:20 (4 days ago)
Incident without Impact
Resolved
Processing Engine
We are currently investigating the issue.
AWS - US East (N. Virginia)
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AWS - US West (Oregon)
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AWS - Europe (Ireland)
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AWS - Europe (Frankfurt)
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AWS - Asia Pacific (Sydney)
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AWS - Asia Pacific (Tokyo)
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AWS - Asia Pacific (Singapore)
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Xplenty Support
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Live Chat
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Status Page
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Xplenty Service Hooks
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Webhooks
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Slack
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Pagerduty
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HipChat
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Xplenty Integrations
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Google Cloud Platform Google BigQuery
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Google Cloud Platform Google Cloud SQL
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Google Cloud Platform Google Cloud Storage
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Shopify API & Mobile
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Facebook API
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Salesforce Destination
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