MindTickle Status

MindTickle Status

Real-time updates of MindTickle issues and outages

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MindTickle status is Operational

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Call AI
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Digital Sales Rooms (DSR)
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Login
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Users Unable to Log In to Mindtickle Platform
Started 21 Sep 2026 13:13:52 (9 hours ago), resolved 21 Sep 2026 16:42:19 (5 hours ago)
Major Incident
Resolved
Login

Users are currently unable to log in to the Mindtickle platform. Users who are already logged in are not impacted and can continue using the platform. Our team is actively investigating the issue.

See all updates
Salesforce Sync Workflows Impacted
Started 16 Sep 2026 13:33:28 (5 days ago), resolved 16 Sep 2026 17:01:46 (5 days ago)
Minor Incident
Resolved
User Sync
Call AI
Digital Sales Rooms (DSR)

We are aware of an issue affecting Salesforce-related workflows, caused by an ongoing outage on Salesforce's side. This is not the result of an issue within Mindtickle.

What's affected: Customers using the Salesforce integration may see failures or delays in the following:

  1. Salesforce Integration (SFDC): CRM data sync, user provisioning/sync, module/assets recommendations, and learner performance sync to Salesforce

  2. Digital Sales Room: syncing opportunities, contacts, automatic room creation for Salesforce opportunities, and accounts from Salesforce, and writing room activity back to Salesforce. Core DSR functionality (creating and sharing rooms, content, analytics) remains available.

  3. Call AI: mapping recordings to Salesforce records and showing Salesforce opportunity/account fields on a meeting once it's available, pushing call insights back to Salesforce, and Salesforce Dialer call capture. Core Call AI functionality (recording, transcription, insights) remains available.

What's not affected: Non-Salesforce workflows, core product functionality, and customers not using the Salesforce integration are all operating normally.

We are actively monitoring the Salesforce outage and assessing impact.

See all updates

MindTickle Outage Survival Guide

A step-by-step guide to help you survive a MindTickle outage
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    MindTickle Components

    MindTickle Status

    MindTickle

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    MindTickle Mindtickle Platform

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    MindTickle Interface

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    Admin Site
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    MindTickle Knowledge

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    Spaced Reinforcement
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    MindTickle Practice and Execution

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    Mission
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    Coaching Sessions
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    Call AI
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    Salesforce Sync Workflows Impacted
    Started 16 Sep 2026 13:33:28 (5 days ago), resolved 16 Sep 2026 17:01:46 (5 days ago)
    Minor Incident
    Resolved
    User Sync
    Call AI
    Digital Sales Rooms (DSR)

    We are aware of an issue affecting Salesforce-related workflows, caused by an ongoing outage on Salesforce's side. This is not the result of an issue within Mindtickle.

    What's affected: Customers using the Salesforce integration may see failures or delays in the following:

    1. Salesforce Integration (SFDC): CRM data sync, user provisioning/sync, module/assets recommendations, and learner performance sync to Salesforce

    2. Digital Sales Room: syncing opportunities, contacts, automatic room creation for Salesforce opportunities, and accounts from Salesforce, and writing room activity back to Salesforce. Core DSR functionality (creating and sharing rooms, content, analytics) remains available.

    3. Call AI: mapping recordings to Salesforce records and showing Salesforce opportunity/account fields on a meeting once it's available, pushing call insights back to Salesforce, and Salesforce Dialer call capture. Core Call AI functionality (recording, transcription, insights) remains available.

    What's not affected: Non-Salesforce workflows, core product functionality, and customers not using the Salesforce integration are all operating normally.

    We are actively monitoring the Salesforce outage and assessing impact.

    See all updates

    MindTickle Content Management

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    Content Center
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    Asset Hub
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    Digital Sales Rooms (DSR)
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    Salesforce Sync Workflows Impacted
    Started 16 Sep 2026 13:33:28 (5 days ago), resolved 16 Sep 2026 17:01:46 (5 days ago)
    Minor Incident
    Resolved
    User Sync
    Call AI
    Digital Sales Rooms (DSR)

    We are aware of an issue affecting Salesforce-related workflows, caused by an ongoing outage on Salesforce's side. This is not the result of an issue within Mindtickle.

    What's affected: Customers using the Salesforce integration may see failures or delays in the following:

    1. Salesforce Integration (SFDC): CRM data sync, user provisioning/sync, module/assets recommendations, and learner performance sync to Salesforce

    2. Digital Sales Room: syncing opportunities, contacts, automatic room creation for Salesforce opportunities, and accounts from Salesforce, and writing room activity back to Salesforce. Core DSR functionality (creating and sharing rooms, content, analytics) remains available.

    3. Call AI: mapping recordings to Salesforce records and showing Salesforce opportunity/account fields on a meeting once it's available, pushing call insights back to Salesforce, and Salesforce Dialer call capture. Core Call AI functionality (recording, transcription, insights) remains available.

    What's not affected: Non-Salesforce workflows, core product functionality, and customers not using the Salesforce integration are all operating normally.

    We are actively monitoring the Salesforce outage and assessing impact.

    See all updates

    MindTickle Analytics

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    In-Platform Analytics
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    Reporting API
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    MindTickle Operational

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    Login
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    Users Unable to Log In to Mindtickle Platform
    Started 21 Sep 2026 13:13:52 (9 hours ago), resolved 21 Sep 2026 16:42:19 (5 hours ago)
    Major Incident
    Resolved
    Login

    Users are currently unable to log in to the Mindtickle platform. Users who are already logged in are not impacted and can continue using the platform. Our team is actively investigating the issue.

    See all updates
    User Sync
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    Salesforce Sync Workflows Impacted
    Started 16 Sep 2026 13:33:28 (5 days ago), resolved 16 Sep 2026 17:01:46 (5 days ago)
    Minor Incident
    Resolved
    User Sync
    Call AI
    Digital Sales Rooms (DSR)

    We are aware of an issue affecting Salesforce-related workflows, caused by an ongoing outage on Salesforce's side. This is not the result of an issue within Mindtickle.

    What's affected: Customers using the Salesforce integration may see failures or delays in the following:

    1. Salesforce Integration (SFDC): CRM data sync, user provisioning/sync, module/assets recommendations, and learner performance sync to Salesforce

    2. Digital Sales Room: syncing opportunities, contacts, automatic room creation for Salesforce opportunities, and accounts from Salesforce, and writing room activity back to Salesforce. Core DSR functionality (creating and sharing rooms, content, analytics) remains available.

    3. Call AI: mapping recordings to Salesforce records and showing Salesforce opportunity/account fields on a meeting once it's available, pushing call insights back to Salesforce, and Salesforce Dialer call capture. Core Call AI functionality (recording, transcription, insights) remains available.

    What's not affected: Non-Salesforce workflows, core product functionality, and customers not using the Salesforce integration are all operating normally.

    We are actively monitoring the Salesforce outage and assessing impact.

    See all updates
    Rule Automation
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    Notifications
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    MindTickle Mindtickle Copilot

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    Mindtickle Copilot
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