Revel Systems status is Operational

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Core Services
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WorldPay TriPOS
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Revel Systems Revel Advantage Merchant Portal

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Revel Systems Customer Support

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

Revel Advantage Merchant statement issue
Started 7 May 2026 15:08:04 (6 months ago), still ongoing
Minor Incident
Investigating
Revel Advantage Merchant Portal

We have identified that some merchants using Revel Advantage payment processing may be impacted by an issue affecting merchant statement generation.

The Revel Engineering team is actively investigating the root cause. This page will be updated as soon as more information becomes available.

Recently Resolved Incidents

POS Order Syncing & Database Upload Failures
Started 23 Oct 2026 02:42:54 (3 days ago), resolved 23 Oct 2026 09:37:19 (3 days ago)
Major Incident
Resolved
Core Services
Customer Support

We are actively investigating an incident causing POS order sync failures to the Management Console and blocking database uploads across affected locations. Our engineering team is focused on identifying the root cause and restoring full functionality as quickly as possible.

Delayed funding for some US merchants
Started 19 Oct 2026 18:26:38 (7 days ago), resolved 20 Oct 2026 17:30:55 (6 days ago)
Incident without Impact
Resolved
WorldPay TriPOS

We have identified an issue affecting some merchants processing payments through Revel Advantage in the United States, resulting in a delay in the disbursement of funds from October 17, 2026.

The root cause has been identified and resolved, and the affected funds are expected to be deposited by the end of the day on Monday, October 19, 2026.

We sincerely apologize for any inconvenience this delay may have caused and appreciate your patience and understanding while the issue was being addressed.

Revel Systems Outage Survival Guide

A step-by-step guide to help you survive a Revel Systems outage
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    Revel Systems Components

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    Revel Systems Management Console

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    User Authentication (Auth0)
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    Core Services
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    POS Order Syncing & Database Upload Failures
    Started 23 Oct 2026 02:42:54 (3 days ago), resolved 23 Oct 2026 09:37:19 (3 days ago)
    Major Incident
    Resolved
    Core Services
    Customer Support

    We are actively investigating an incident causing POS order sync failures to the Management Console and blocking database uploads across affected locations. Our engineering team is focused on identifying the root cause and restoring full functionality as quickly as possible.

    Revel Systems Payments Processing

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    WorldPay TriPOS
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    Delayed funding for some US merchants
    Started 19 Oct 2026 18:26:38 (7 days ago), resolved 20 Oct 2026 17:30:55 (6 days ago)
    Incident without Impact
    Resolved
    WorldPay TriPOS

    We have identified an issue affecting some merchants processing payments through Revel Advantage in the United States, resulting in a delay in the disbursement of funds from October 17, 2026.

    The root cause has been identified and resolved, and the affected funds are expected to be deposited by the end of the day on Monday, October 19, 2026.

    We sincerely apologize for any inconvenience this delay may have caused and appreciate your patience and understanding while the issue was being addressed.

    FreedomPay
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    Adyen
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    Windcave
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    Revel Systems Gift integrations

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    Paytronix
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    Tyro
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    Moneris
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    Givex
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    Mercury
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    Valutec
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    SVS
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    Synergy
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    Eigen
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    LevelUp
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    Revel Systems Loyalty integrations

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    Vantiv Storecard
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    Como
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    Worldpay Storecard
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    Paytronix
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    Punchh
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    Loyalty Plant
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    LevelUp
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    Synergy
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    Session M (formerly LoyaltyTree)
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    Revel Systems Payments Platform Canada/UK/EU

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    Revel Systems Loyalty XT

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    EU Card Payments - Not Skytab
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    Revel Systems Delivery XT

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    Revel Systems Driver XT

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    EU APM Payments
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    EU Reporting for Card Payments
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    Revel Systems Revel Guard XT

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    EU Data API
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    Revel Systems Revel Data Connector

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    Revel Systems Core Reporting XT

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    EU Insights Portal
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    Revel Systems QSR Automations

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    Revel Systems Revel Advantage Merchant Portal

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    Revel Advantage Merchant statement issue
    Started 7 May 2026 15:08:04 (6 months ago), still ongoing
    Minor Incident
    Investigating
    Revel Advantage Merchant Portal

    We have identified that some merchants using Revel Advantage payment processing may be impacted by an issue affecting merchant statement generation.

    The Revel Engineering team is actively investigating the root cause. This page will be updated as soon as more information becomes available.

    EU Outbound Webhooks
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    Revel Systems Customer Support

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    POS Order Syncing & Database Upload Failures
    Started 23 Oct 2026 02:42:54 (3 days ago), resolved 23 Oct 2026 09:37:19 (3 days ago)
    Major Incident
    Resolved
    Core Services
    Customer Support

    We are actively investigating an incident causing POS order sync failures to the Management Console and blocking database uploads across affected locations. Our engineering team is focused on identifying the root cause and restoring full functionality as quickly as possible.

    EU Payment Page
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    Revel Systems Worldpay

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    EU Fraud Prevention Service
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    EU 3D Secure
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    EU Merchant Management API
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    Revel Systems SkyTab

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    SkyTab POS - Canada
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    SkyTab POS - UK/EU
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    SkyTab Solo
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    SkyTab Online Ordering
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    SkyTab Kiosk
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    SkyTab QR Pay
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    SkyTab BI Reporting
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    SkyTab Mobile
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    SkyTab Venue POS
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    SkyTab POS - US
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    Revel Systems Online Ordering XT

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