Thryv Status

Identified: A fix has been implemented that has resolved the error causing a blank page to display for the listed features. However, users are now experiencing an issue where the page "sticks" when navigating from one impacted feature to another. Refreshing the page will also resolve this as a workaround and allow the page to load. It is recommended for mobile app users to access the Business Center on a mobile browser for the time being so that the refresh page option may be used to resolve any stuck pages.

Investigating: Our team continues to investigate the root cause of this issue. As a current workaround accessing any of the impacted features and then refreshing the page will allow the page to load properly.

Investigating: Current Status: Partially Operational Discovered: 4/1/2025 9:30AM CST Resolved:

Impacted Product: Business Center Affected Feature: ThryvPay, Online Listings Management, TeamChat, Google Profile, Social, Reputation (reviews), Signature Requests

What does this mean for you? Users are seeing a blank page when attempting to access the features listed above in their Business Center. Other features in the Business Center are working as intended.

Current Workaround: no current workaround

We are working diligently to resolve this issue; we will provide ongoing status updates.

Identified: A fix has been implemented that has resolved the error causing a blank page to display for the listed features. However, users are now experiencing an issue where the page "sticks" when navigating from one impacted feature to another. Refreshing the page will also resolve this as a workaround and allow the page to load. It is recommended for mobile app users to access the Business Center on a mobile browser for the time being so that the refresh page option may be used to resolve any stuck pages.

Investigating: Our team continues to investigate the root cause of this issue. As a current workaround accessing any of the impacted features and then refreshing the page will allow the page to load properly.

Investigating: Current Status: Partially Operational Discovered: 4/1/2025 9:30AM CST Resolved:

Impacted Product: Business Center Affected Feature: ThryvPay, Online Listings Management, TeamChat, Google Profile, Social, Reputation (reviews), Signature Requests

What does this mean for you? Users are seeing a blank page when attempting to access the features listed above in their Business Center. Other features in the Business Center are working as intended.

Current Workaround: no current workaround

We are working diligently to resolve this issue; we will provide ongoing status updates.

Identified: A fix has been implemented that has resolved the error causing a blank page to display for the listed features. However, users are now experiencing an issue where the page "sticks" when navigating from one impacted feature to another. Refreshing the page will also resolve this as a workaround and allow the page to load. It is recommended for mobile app users to access the Business Center on a mobile browser for the time being so that the refresh page option may be used to resolve any stuck pages.

Investigating: Our team continues to investigate the root cause of this issue. As a current workaround accessing any of the impacted features and then refreshing the page will allow the page to load properly.

Investigating: Current Status: Partially Operational Discovered: 4/1/2025 9:30AM CST Resolved:

Impacted Product: Business Center Affected Feature: ThryvPay, Online Listings Management, TeamChat, Google Profile, Social, Reputation (reviews), Signature Requests

What does this mean for you? Users are seeing a blank page when attempting to access the features listed above in their Business Center. Other features in the Business Center are working as intended.

Current Workaround: no current workaround

We are working diligently to resolve this issue; we will provide ongoing status updates.

Identified: A fix has been implemented that has resolved the error causing a blank page to display for the listed features. However, users are now experiencing an issue where the page "sticks" when navigating from one impacted feature to another. Refreshing the page will also resolve this as a workaround and allow the page to load. It is recommended for mobile app users to access the Business Center on a mobile browser for the time being so that the refresh page option may be used to resolve any stuck pages.

Investigating: Our team continues to investigate the root cause of this issue. As a current workaround accessing any of the impacted features and then refreshing the page will allow the page to load properly.

Investigating: Current Status: Partially Operational Discovered: 4/1/2025 9:30AM CST Resolved:

Impacted Product: Business Center Affected Feature: ThryvPay, Online Listings Management, TeamChat, Google Profile, Social, Reputation (reviews), Signature Requests

What does this mean for you? Users are seeing a blank page when attempting to access the features listed above in their Business Center. Other features in the Business Center are working as intended.

Current Workaround: no current workaround

We are working diligently to resolve this issue; we will provide ongoing status updates.

Identified: A fix has been implemented that has resolved the error causing a blank page to display for the listed features. However, users are now experiencing an issue where the page "sticks" when navigating from one impacted feature to another. Refreshing the page will also resolve this as a workaround and allow the page to load. It is recommended for mobile app users to access the Business Center on a mobile browser for the time being so that the refresh page option may be used to resolve any stuck pages.

Investigating: Our team continues to investigate the root cause of this issue. As a current workaround accessing any of the impacted features and then refreshing the page will allow the page to load properly.

Investigating: Current Status: Partially Operational Discovered: 4/1/2025 9:30AM CST Resolved:

Impacted Product: Business Center Affected Feature: ThryvPay, Online Listings Management, TeamChat, Google Profile, Social, Reputation (reviews), Signature Requests

What does this mean for you? Users are seeing a blank page when attempting to access the features listed above in their Business Center. Other features in the Business Center are working as intended.

Current Workaround: no current workaround

We are working diligently to resolve this issue; we will provide ongoing status updates.

Identified: A fix has been implemented that has resolved the error causing a blank page to display for the listed features. However, users are now experiencing an issue where the page "sticks" when navigating from one impacted feature to another. Refreshing the page will also resolve this as a workaround and allow the page to load. It is recommended for mobile app users to access the Business Center on a mobile browser for the time being so that the refresh page option may be used to resolve any stuck pages.

Investigating: Our team continues to investigate the root cause of this issue. As a current workaround accessing any of the impacted features and then refreshing the page will allow the page to load properly.

Investigating: Current Status: Partially Operational Discovered: 4/1/2025 9:30AM CST Resolved:

Impacted Product: Business Center Affected Feature: ThryvPay, Online Listings Management, TeamChat, Google Profile, Social, Reputation (reviews), Signature Requests

What does this mean for you? Users are seeing a blank page when attempting to access the features listed above in their Business Center. Other features in the Business Center are working as intended.

Current Workaround: no current workaround

We are working diligently to resolve this issue; we will provide ongoing status updates.

Identified: A fix has been implemented that has resolved the error causing a blank page to display for the listed features. However, users are now experiencing an issue where the page "sticks" when navigating from one impacted feature to another. Refreshing the page will also resolve this as a workaround and allow the page to load. It is recommended for mobile app users to access the Business Center on a mobile browser for the time being so that the refresh page option may be used to resolve any stuck pages.

Investigating: Our team continues to investigate the root cause of this issue. As a current workaround accessing any of the impacted features and then refreshing the page will allow the page to load properly.

Investigating: Current Status: Partially Operational Discovered: 4/1/2025 9:30AM CST Resolved:

Impacted Product: Business Center Affected Feature: ThryvPay, Online Listings Management, TeamChat, Google Profile, Social, Reputation (reviews), Signature Requests

What does this mean for you? Users are seeing a blank page when attempting to access the features listed above in their Business Center. Other features in the Business Center are working as intended.

Current Workaround: no current workaround

We are working diligently to resolve this issue; we will provide ongoing status updates.

Investigating: Our development team continues to investigate the root cause of the delay in sending Announcements. Further updates or workarounds will be provided once available.

Investigating: Current Status: Degraded Performance Discovered: 3/6/2025 Resolved:

Impacted Product: Business Center Affected Feature: Marketing - Email Announcements

What does this mean for you? Users are experiencing issues when sending an Announcement using the "Send Now" option. The Announcement is not sending right away despite using the Send Now option and is being delayed from sending, in some cases for multiple hours. We are investigating the root cause with high urgency.

Current Workaround: No current workaround. The Announcement send eventually. Users should not attempt to send the same Announcement multiple times.

We are working diligently to resolve this issue; we will provide ongoing status updates.