Thryv status is Operational

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Website
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Website
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Listings Management
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Marketing Center Overview
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Analytics
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Marketing Center Social
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Tools
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Nextdoor Listings Creation and Listing Updates are currently unavailable.
Started 14 Aug 2025 14:49:32 (2 months ago), resolved 21 Oct 2025 15:11:54 (5 days ago)
Minor Incident
Resolved
Listings Management
Marketing Center Listings Management

Impact: Nextdoor Listings Creation and Listing Updates are currently unavailable.

Cause: We've identified the root cause to be related to a dependency on a third-party vendor who is making a required infrastructure change. This is not a software bug, but rather a platform-level upgrade requiring significant changes.

Timeline: Due to the complexity of the fix, we estimate that resolution may take up to 6 weeks. We understand the disruption this may cause and are actively working toward a long-term fix. We will provide biweekly updates on progress, or sooner if timelines change.

Thank you for your continued patience

Marketing Center: Latency/Access Issues - Website Editor: Access Issues
Started 20 Oct 2025 14:44:07 (6 days ago), resolved 20 Oct 2025 22:29:11 (5 days ago)
Major Incident
Resolved
Marketing Center Overview
Website
Analytics
Marketing Center Social
Tools
More...

Current Status: Intermittent Downtime Discovered: 10/20/2025 2:11 AM CST Resolved:

Impacted Product: Marketing Center Affected Feature: Overview, Listings, Analytics, Social

What does this mean for you? Users are reporting issues with being able to access their Thryv Marketing Center. Users who can access Marketing Center report latency issues, or being unable to save changes.

These issues are stemming from an outage impacting Amazon Web Services that occurred overnight/early this morning 10/20/2025 AWS has reported implementing fixes that have mitigated issues, but we are still seeing lingering issues from the outage. We are working with our internal devs to ensure no action is needed on our end. We will share further updates as they become available.

Current Workaround: no current workaround

We are working diligently to resolve this issue; we will provide ongoing status updates.

Thryv Outage Survival Guide

A step-by-step guide to help you survive a Thryv outage
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    Thryv Components

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    Thryv Business Center

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    Business Center
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    Dashboard
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    Business Center TeamChat App
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    Calendar
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    Clients (CRM)
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    Sales - Invoicing, Estimates, Payments
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    Documents
    Sun 19
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    Client Portal
    Sun 19
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    Reputation - Review Response
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    Website Widgets
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    Website
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    Marketing Center: Latency/Access Issues - Website Editor: Access Issues
    Started 20 Oct 2025 14:44:07 (6 days ago), resolved 20 Oct 2025 22:29:11 (5 days ago)
    Major Incident
    Resolved
    Marketing Center Overview
    Website
    Analytics
    Marketing Center Social
    Tools
    More...

    Current Status: Intermittent Downtime Discovered: 10/20/2025 2:11 AM CST Resolved:

    Impacted Product: Marketing Center Affected Feature: Overview, Listings, Analytics, Social

    What does this mean for you? Users are reporting issues with being able to access their Thryv Marketing Center. Users who can access Marketing Center report latency issues, or being unable to save changes.

    These issues are stemming from an outage impacting Amazon Web Services that occurred overnight/early this morning 10/20/2025 AWS has reported implementing fixes that have mitigated issues, but we are still seeing lingering issues from the outage. We are working with our internal devs to ensure no action is needed on our end. We will share further updates as they become available.

    Current Workaround: no current workaround

    We are working diligently to resolve this issue; we will provide ongoing status updates.

    Business Page
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    Reserve with Google
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    Email Signature (Online Presence)
    Sun 19
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    Business Center Listings Management
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    Business Center Google Business Profile
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    Business Center App Market (4.0 only)
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    Settings
    Sun 19
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    BC ThryvPay Tab
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    ThryvLeads Reporting Access - BC
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    Signature Requests
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    Business Center Social
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    Business Center Inbox (4.0 only)
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    Thryv Inbox

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    Email Messages (inbound)
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    Email Messages (outbound)
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    SMS Messages (inbound)
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    SMS Messages (outbound)
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    Thryv Calendar

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    Calendar
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    Online Booking
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    Thryv Clients

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    Clients
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    Thryv Sales

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    Invoices
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    Estimates
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    Payments
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    ThryvPay

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    ThryvPay Web
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    ThryvPay Mobile App
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    Scheduled Payments
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    Card on File
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    Transactions
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    Deposits
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    Thryv Documents

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    Documents
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    Signatures
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    Thryv Marketing

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    Announcements (Email)
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    Announcements (SMS)
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    Automated Campaigns (Email)
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    now
    Automated Campaigns (SMS)
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    SMS opt-in
    Sun 19
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    Marketing Center
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    Thryv Reputation

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    Reviews
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    Competitor Watch
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    Thryv Online Presence

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    Website Widgets
    Sun 19
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    Website
    Sun 19
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    Marketing Center: Latency/Access Issues - Website Editor: Access Issues
    Started 20 Oct 2025 14:44:07 (6 days ago), resolved 20 Oct 2025 22:29:11 (5 days ago)
    Major Incident
    Resolved
    Marketing Center Overview
    Website
    Analytics
    Marketing Center Social
    Tools
    More...

    Current Status: Intermittent Downtime Discovered: 10/20/2025 2:11 AM CST Resolved:

    Impacted Product: Marketing Center Affected Feature: Overview, Listings, Analytics, Social

    What does this mean for you? Users are reporting issues with being able to access their Thryv Marketing Center. Users who can access Marketing Center report latency issues, or being unable to save changes.

    These issues are stemming from an outage impacting Amazon Web Services that occurred overnight/early this morning 10/20/2025 AWS has reported implementing fixes that have mitigated issues, but we are still seeing lingering issues from the outage. We are working with our internal devs to ensure no action is needed on our end. We will share further updates as they become available.

    Current Workaround: no current workaround

    We are working diligently to resolve this issue; we will provide ongoing status updates.

    Reserve with Google
    Sun 19
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    now
    Client Portal
    Sun 19
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    Sat 25
    now
    Listings Management
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    Sat 25
    now
    Nextdoor Listings Creation and Listing Updates are currently unavailable.
    Started 14 Aug 2025 14:49:32 (2 months ago), resolved 21 Oct 2025 15:11:54 (5 days ago)
    Minor Incident
    Resolved
    Listings Management
    Marketing Center Listings Management

    Impact: Nextdoor Listings Creation and Listing Updates are currently unavailable.

    Cause: We've identified the root cause to be related to a dependency on a third-party vendor who is making a required infrastructure change. This is not a software bug, but rather a platform-level upgrade requiring significant changes.

    Timeline: Due to the complexity of the fix, we estimate that resolution may take up to 6 weeks. We understand the disruption this may cause and are actively working toward a long-term fix. We will provide biweekly updates on progress, or sooner if timelines change.

    Thank you for your continued patience

    Google My Business
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    Thryv Social Content

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    Social Content
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    Thryv App Market

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    Thryv TeamChat

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    My Account
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    Constant Contact
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    Quickbooks (Online)
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    Thryv Notifier
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    Yext Advanced
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    Jotform
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    Mail Chimp
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    Quickbooks (Desktop)
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    MYOB Essentials
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    Clover
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    Gmail
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    Shopify
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    Smart Data Importer
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    App Market
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    Facebook Messenger App
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    Instagram Messenger App
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    MarketPlace
    Sun 19
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    Thryv Mobile App

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    Business Center Mobile App
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    Command Center Mobile App
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    ThryvPay Mobile App
    Sun 19
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    Thryv Leads

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    Thryv Leads - Business Center
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    Thryv Leads - Command Center
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    Thryv Leads Reporting
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    Thryv Command Center

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    Command Center Inbox
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    Channels
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    TeamChat
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    Calls
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    Voicemail
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    Command Center ThryvPay Tab
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    ThryvLeads Reporting Access - Command Center
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    Marketplace
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    Signature Request
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    Website Builder
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    Command Center Settings
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    Thryv Marketing Center

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    Marketing Center Overview
    Sun 19
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    Sat 25
    now
    Marketing Center: Latency/Access Issues - Website Editor: Access Issues
    Started 20 Oct 2025 14:44:07 (6 days ago), resolved 20 Oct 2025 22:29:11 (5 days ago)
    Major Incident
    Resolved
    Marketing Center Overview
    Website
    Analytics
    Marketing Center Social
    Tools
    More...

    Current Status: Intermittent Downtime Discovered: 10/20/2025 2:11 AM CST Resolved:

    Impacted Product: Marketing Center Affected Feature: Overview, Listings, Analytics, Social

    What does this mean for you? Users are reporting issues with being able to access their Thryv Marketing Center. Users who can access Marketing Center report latency issues, or being unable to save changes.

    These issues are stemming from an outage impacting Amazon Web Services that occurred overnight/early this morning 10/20/2025 AWS has reported implementing fixes that have mitigated issues, but we are still seeing lingering issues from the outage. We are working with our internal devs to ensure no action is needed on our end. We will share further updates as they become available.

    Current Workaround: no current workaround

    We are working diligently to resolve this issue; we will provide ongoing status updates.

    Analytics
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Marketing Center: Latency/Access Issues - Website Editor: Access Issues
    Started 20 Oct 2025 14:44:07 (6 days ago), resolved 20 Oct 2025 22:29:11 (5 days ago)
    Major Incident
    Resolved
    Marketing Center Overview
    Website
    Analytics
    Marketing Center Social
    Tools
    More...

    Current Status: Intermittent Downtime Discovered: 10/20/2025 2:11 AM CST Resolved:

    Impacted Product: Marketing Center Affected Feature: Overview, Listings, Analytics, Social

    What does this mean for you? Users are reporting issues with being able to access their Thryv Marketing Center. Users who can access Marketing Center report latency issues, or being unable to save changes.

    These issues are stemming from an outage impacting Amazon Web Services that occurred overnight/early this morning 10/20/2025 AWS has reported implementing fixes that have mitigated issues, but we are still seeing lingering issues from the outage. We are working with our internal devs to ensure no action is needed on our end. We will share further updates as they become available.

    Current Workaround: no current workaround

    We are working diligently to resolve this issue; we will provide ongoing status updates.

    Marketing Center Social
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Marketing Center: Latency/Access Issues - Website Editor: Access Issues
    Started 20 Oct 2025 14:44:07 (6 days ago), resolved 20 Oct 2025 22:29:11 (5 days ago)
    Major Incident
    Resolved
    Marketing Center Overview
    Website
    Analytics
    Marketing Center Social
    Tools
    More...

    Current Status: Intermittent Downtime Discovered: 10/20/2025 2:11 AM CST Resolved:

    Impacted Product: Marketing Center Affected Feature: Overview, Listings, Analytics, Social

    What does this mean for you? Users are reporting issues with being able to access their Thryv Marketing Center. Users who can access Marketing Center report latency issues, or being unable to save changes.

    These issues are stemming from an outage impacting Amazon Web Services that occurred overnight/early this morning 10/20/2025 AWS has reported implementing fixes that have mitigated issues, but we are still seeing lingering issues from the outage. We are working with our internal devs to ensure no action is needed on our end. We will share further updates as they become available.

    Current Workaround: no current workaround

    We are working diligently to resolve this issue; we will provide ongoing status updates.

    Tools
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Marketing Center: Latency/Access Issues - Website Editor: Access Issues
    Started 20 Oct 2025 14:44:07 (6 days ago), resolved 20 Oct 2025 22:29:11 (5 days ago)
    Major Incident
    Resolved
    Marketing Center Overview
    Website
    Analytics
    Marketing Center Social
    Tools
    More...

    Current Status: Intermittent Downtime Discovered: 10/20/2025 2:11 AM CST Resolved:

    Impacted Product: Marketing Center Affected Feature: Overview, Listings, Analytics, Social

    What does this mean for you? Users are reporting issues with being able to access their Thryv Marketing Center. Users who can access Marketing Center report latency issues, or being unable to save changes.

    These issues are stemming from an outage impacting Amazon Web Services that occurred overnight/early this morning 10/20/2025 AWS has reported implementing fixes that have mitigated issues, but we are still seeing lingering issues from the outage. We are working with our internal devs to ensure no action is needed on our end. We will share further updates as they become available.

    Current Workaround: no current workaround

    We are working diligently to resolve this issue; we will provide ongoing status updates.

    Trackable Phone Number
    Sun 19
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    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Marketing Center: Latency/Access Issues - Website Editor: Access Issues
    Started 20 Oct 2025 14:44:07 (6 days ago), resolved 20 Oct 2025 22:29:11 (5 days ago)
    Major Incident
    Resolved
    Marketing Center Overview
    Website
    Analytics
    Marketing Center Social
    Tools
    More...

    Current Status: Intermittent Downtime Discovered: 10/20/2025 2:11 AM CST Resolved:

    Impacted Product: Marketing Center Affected Feature: Overview, Listings, Analytics, Social

    What does this mean for you? Users are reporting issues with being able to access their Thryv Marketing Center. Users who can access Marketing Center report latency issues, or being unable to save changes.

    These issues are stemming from an outage impacting Amazon Web Services that occurred overnight/early this morning 10/20/2025 AWS has reported implementing fixes that have mitigated issues, but we are still seeing lingering issues from the outage. We are working with our internal devs to ensure no action is needed on our end. We will share further updates as they become available.

    Current Workaround: no current workaround

    We are working diligently to resolve this issue; we will provide ongoing status updates.

    Marketing Center Listings Management
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    Nextdoor Listings Creation and Listing Updates are currently unavailable.
    Started 14 Aug 2025 14:49:32 (2 months ago), resolved 21 Oct 2025 15:11:54 (5 days ago)
    Minor Incident
    Resolved
    Listings Management
    Marketing Center Listings Management

    Impact: Nextdoor Listings Creation and Listing Updates are currently unavailable.

    Cause: We've identified the root cause to be related to a dependency on a third-party vendor who is making a required infrastructure change. This is not a software bug, but rather a platform-level upgrade requiring significant changes.

    Timeline: Due to the complexity of the fix, we estimate that resolution may take up to 6 weeks. We understand the disruption this may cause and are actively working toward a long-term fix. We will provide biweekly updates on progress, or sooner if timelines change.

    Thank you for your continued patience

    Marketing Center: Latency/Access Issues - Website Editor: Access Issues
    Started 20 Oct 2025 14:44:07 (6 days ago), resolved 20 Oct 2025 22:29:11 (5 days ago)
    Major Incident
    Resolved
    Marketing Center Overview
    Website
    Analytics
    Marketing Center Social
    Tools
    More...

    Current Status: Intermittent Downtime Discovered: 10/20/2025 2:11 AM CST Resolved:

    Impacted Product: Marketing Center Affected Feature: Overview, Listings, Analytics, Social

    What does this mean for you? Users are reporting issues with being able to access their Thryv Marketing Center. Users who can access Marketing Center report latency issues, or being unable to save changes.

    These issues are stemming from an outage impacting Amazon Web Services that occurred overnight/early this morning 10/20/2025 AWS has reported implementing fixes that have mitigated issues, but we are still seeing lingering issues from the outage. We are working with our internal devs to ensure no action is needed on our end. We will share further updates as they become available.

    Current Workaround: no current workaround

    We are working diligently to resolve this issue; we will provide ongoing status updates.

    Reputation - Review Response
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    Marketing Center: Latency/Access Issues - Website Editor: Access Issues
    Started 20 Oct 2025 14:44:07 (6 days ago), resolved 20 Oct 2025 22:29:11 (5 days ago)
    Major Incident
    Resolved
    Marketing Center Overview
    Website
    Analytics
    Marketing Center Social
    Tools
    More...

    Current Status: Intermittent Downtime Discovered: 10/20/2025 2:11 AM CST Resolved:

    Impacted Product: Marketing Center Affected Feature: Overview, Listings, Analytics, Social

    What does this mean for you? Users are reporting issues with being able to access their Thryv Marketing Center. Users who can access Marketing Center report latency issues, or being unable to save changes.

    These issues are stemming from an outage impacting Amazon Web Services that occurred overnight/early this morning 10/20/2025 AWS has reported implementing fixes that have mitigated issues, but we are still seeing lingering issues from the outage. We are working with our internal devs to ensure no action is needed on our end. We will share further updates as they become available.

    Current Workaround: no current workaround

    We are working diligently to resolve this issue; we will provide ongoing status updates.

    Marketing Center SEO
    Sun 19
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    Marketing Center: Latency/Access Issues - Website Editor: Access Issues
    Started 20 Oct 2025 14:44:07 (6 days ago), resolved 20 Oct 2025 22:29:11 (5 days ago)
    Major Incident
    Resolved
    Marketing Center Overview
    Website
    Analytics
    Marketing Center Social
    Tools
    More...

    Current Status: Intermittent Downtime Discovered: 10/20/2025 2:11 AM CST Resolved:

    Impacted Product: Marketing Center Affected Feature: Overview, Listings, Analytics, Social

    What does this mean for you? Users are reporting issues with being able to access their Thryv Marketing Center. Users who can access Marketing Center report latency issues, or being unable to save changes.

    These issues are stemming from an outage impacting Amazon Web Services that occurred overnight/early this morning 10/20/2025 AWS has reported implementing fixes that have mitigated issues, but we are still seeing lingering issues from the outage. We are working with our internal devs to ensure no action is needed on our end. We will share further updates as they become available.

    Current Workaround: no current workaround

    We are working diligently to resolve this issue; we will provide ongoing status updates.

    Thryv Reporting Center

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    Reports
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    Thryv Login

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    Thryv Login - Command Center, Business Center
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