Teamleader status is Operational

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Teamleader Focus Web App

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Shared inbox
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Ticketcloud
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Issue with tickets in Teamleader Focus' Shared Inbox
Started 20 Jun 2025 06:58:40 (2 days ago), still ongoing
Incident without Impact
Monitoring
Teamleader Focus Web App
Ticketcloud
Shared inbox

We are currently investigating an issue where tickets are not being forwarded to Teamleader Focus' Shared Inbox because of a 'block' coming from our ticketing provider. We are currently coordinating with our provider in order to solve the issue.

Tickets can still be sent out from the Shared Inbox module, but replies on those tickets will not be forwarded to the Shared Inbox in Teamleader Focus.

However, all the emails and replies to tickets you receive will still be in your email provider inbox, so we suggest using that to manage your emails for the time being.

We will update the status page as soon as more information is available.

Recently Resolved Incidents

No recent incidents

Teamleader Outage Survival Guide

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    Issue with tickets in Teamleader Focus' Shared Inbox
    Started 20 Jun 2025 06:58:40 (2 days ago), still ongoing
    Incident without Impact
    Monitoring
    Teamleader Focus Web App
    Ticketcloud
    Shared inbox

    We are currently investigating an issue where tickets are not being forwarded to Teamleader Focus' Shared Inbox because of a 'block' coming from our ticketing provider. We are currently coordinating with our provider in order to solve the issue.

    Tickets can still be sent out from the Shared Inbox module, but replies on those tickets will not be forwarded to the Shared Inbox in Teamleader Focus.

    However, all the emails and replies to tickets you receive will still be in your email provider inbox, so we suggest using that to manage your emails for the time being.

    We will update the status page as soon as more information is available.

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    Issue with tickets in Teamleader Focus' Shared Inbox
    Started 20 Jun 2025 06:58:40 (2 days ago), still ongoing
    Incident without Impact
    Monitoring
    Teamleader Focus Web App
    Ticketcloud
    Shared inbox

    We are currently investigating an issue where tickets are not being forwarded to Teamleader Focus' Shared Inbox because of a 'block' coming from our ticketing provider. We are currently coordinating with our provider in order to solve the issue.

    Tickets can still be sent out from the Shared Inbox module, but replies on those tickets will not be forwarded to the Shared Inbox in Teamleader Focus.

    However, all the emails and replies to tickets you receive will still be in your email provider inbox, so we suggest using that to manage your emails for the time being.

    We will update the status page as soon as more information is available.

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    Issue with tickets in Teamleader Focus' Shared Inbox
    Started 20 Jun 2025 06:58:40 (2 days ago), still ongoing
    Incident without Impact
    Monitoring
    Teamleader Focus Web App
    Ticketcloud
    Shared inbox

    We are currently investigating an issue where tickets are not being forwarded to Teamleader Focus' Shared Inbox because of a 'block' coming from our ticketing provider. We are currently coordinating with our provider in order to solve the issue.

    Tickets can still be sent out from the Shared Inbox module, but replies on those tickets will not be forwarded to the Shared Inbox in Teamleader Focus.

    However, all the emails and replies to tickets you receive will still be in your email provider inbox, so we suggest using that to manage your emails for the time being.

    We will update the status page as soon as more information is available.

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