MeridianLink Status

Investigating: Some users are receiving errors when trying to send an applications to OpenLending and some are not able to pull credit reports

Lenders Protection provided the following update:

"Microsoft is currently experiencing an outage related to Microsoft Azure (https://azure.status.microsoft/en-us/status). This is causing applications and certification attempts to error out. Additionally, access to Lenders Protection website is unavailable at this time. Our team is working to resolve this issue as soon as possible."

Monitoring: Lenders Protection provided the following update:

We’re pleased to share that Lenders Protection services are largely back up and running following the earlier Microsoft Azure disruption.

While many users are experiencing normal functionality, Microsoft expects full recovery by 6:20 PM CST. Until all traffic is fully redirected to healthy nodes, some users may still encounter intermittent or sporadic performance issues.

Our team continues to closely monitor the situation, and we will provide additional updates if necessary. If you experience any ongoing issues or have questions, please don’t hesitate to contact us at [email protected].

Thank you again for your patience and understanding.

Identified: Lenders Protection provided the following update:

We are currently experiencing an outage related to Microsoft Azure (https://azure.status.microsoft/en-us/status). This is causing applications and certification attempts to error out. Additionally, access to Lenders Protection website is unavailable at this time.

Our team is working to resolve this issue as soon as possible.

Investigating: Users are reporting receiving errors upon accessing Lenders Protection. It appears the Lenders Protection site is currently down. More information will be provided as it is available.

Resolved: This incident has been resolved.

Identified: To address the widget sorting issue, the team is actively collaborating with Sisense to implement a resolution.

Planned Action: A system upgrade is scheduled for today at 5:30 PM PT to deploy the necessary updates and improvements. During this maintenance window, the platform will be temporarily unavailable for approximately 5 hours while we complete the upgrade.

User Impact: Users may notice that the Insight Platform will be down during this time.

Next Steps: We will provide a final update once the maintenance is complete and full functionality has been restored.

Investigating: Description: Users are experiencing errors when attempting to use the sort function within dashboard widgets. The issue appears to occur across multiple dashboards and may impact data visualization or rendering.

Impact: Sorting within affected widgets causes display errors or prevents the widget from loading correctly, potentially disrupting user access to accurate, ordered data.

Possible Cause: Preliminary investigation indicates that the issue is related to the widget’s sorting functionality, which may be conflicting with underlying data configurations or query parameters. Our team is actively working to get this resolved.

Proposed Fix / Workaround: As a temporary workaround, removing the sort option from affected dashboards may prevent the error and allow widgets to load as expected.