MeridianLink Status
Real-time updates of MeridianLink issues and outages
MeridianLink status is Operational
Consumer App Operational Status
Consumer App Credit Reports
Consumer App Vehicle Valuation
Portal App Credit Reports
Active Incidents
We have received reports that non-admin users are getting an "Unauthorized access" error when trying to access the MeridianLink Support Portal, which is where the Knowledge Base is now located. We are currently investigating the cause.
Additionally, admin users with access to contact live support are seeing additional links in the help menu for Support Ticket and Live Chat Support. Please disregard those options and always navigate through the MeridianLink Support Portal to contact the Support Team. We are investigating those links as well.
Recently Resolved Incidents
Users are running into an issue when pulling credit reports. Users are reporting that the issue is sporadic and that they'll receive a message "The credit report could not be pulled because the credit pull service was unresponsive. Reorder a credit report to continue processing the app."
We are investigating this on our end.
Users are reporting that in Production the dropdowns for Classic Cars aren't populating data when using the JD Power (fka NADA) tool. We are looking into this internally as well as reached out to JD Power directly.
MeridianLink Outage Survival Guide
MeridianLink Components
MeridianLink Consumer / MeridianLink Opening
Consumer App Operational Status
We have received reports that non-admin users are getting an "Unauthorized access" error when trying to access the MeridianLink Support Portal, which is where the Knowledge Base is now located. We are currently investigating the cause.
Additionally, admin users with access to contact live support are seeing additional links in the help menu for Support Ticket and Live Chat Support. Please disregard those options and always navigate through the MeridianLink Support Portal to contact the Support Team. We are investigating those links as well.
Consumer App Credit Reports
Users are running into an issue when pulling credit reports. Users are reporting that the issue is sporadic and that they'll receive a message "The credit report could not be pulled because the credit pull service was unresponsive. Reorder a credit report to continue processing the app."
We are investigating this on our end.
Consumer App Fraud Prevention Vendors
Consumer App Indirect Auto Integrations
Consumer App Vehicle Valuation
Users are reporting that in Production the dropdowns for Classic Cars aren't populating data when using the JD Power (fka NADA) tool. We are looking into this internally as well as reached out to JD Power directly.
Consumer App Underwriting & Pricing Engine
Consumer App - Other Partner Integrations
Consumer App Core Integration
Consumer App Documents
Consumer App Reports
MeridianLink Mortgage
Mortgage App LOS
Mortgage App EDocs
Mortgage App Pricing Engine (PML)
Mortgage App Integrations
Mortgage App Reporting
Mortgage App TPO Portal
MeridianLink Mortgage Credit Link
Mortgage Credit Link App Operational Status
Mortgage Credit Link Credit Integrations
Mortgage Credit Link Additional Product Integrations
MeridianLink Collect
Collect App Operational Status
Collect App Internal Integrations
Collect App External Integrations
MeridianLink Portal
Portal App Operational Status
Portal App Credit Reports
Users are running into an issue when pulling credit reports. Users are reporting that the issue is sporadic and that they'll receive a message "The credit report could not be pulled because the credit pull service was unresponsive. Reorder a credit report to continue processing the app."
We are investigating this on our end.
