MeridianLink Status

Resolved: This incident has been resolved.

Identified: Our developers have identified the issue and are working on a fix, which we expect to deploy tonight. In the meantime, please continue using the workaround provided.

Identified: We have identified the cause of the issue impacting Meridianlink Consumer: locked applications.

Our teams are working on a resolution and taking steps to restore normal operation.

We will continue to share updates as progress.

Identified: We have identified the cause of the issue impacting Meridianlink Consumer: locked applications.

Our teams are working on a resolution and taking steps to restore normal operation. The current workaround If you hit the funding page, you'll need to exit the application. From there, select "Recent" — it will bring you back to the same application, allowing you to get around the issue.

We will continue to share updates as progress.

Resolved: Insight Mortgage data source data is now refreshed, please reach out if there are any issues!

Identified: Our team is actively investigating the cause of a data refresh delay affecting the Insight Mortgage data source. They have estimated that this will be resolved in approximately 2 hours and 30 minutes.

We sincerely apologize for the inconvenience this may cause and appreciate your patience as we work to restore normal processing.

Resolved: Insight Mortgage data source data is now refreshed, please reach out if there are any issues!

Identified: Our team is actively investigating the cause of a data refresh delay affecting the Insight Mortgage data source. They have estimated that this will be resolved in approximately 2 hours and 30 minutes.

We sincerely apologize for the inconvenience this may cause and appreciate your patience as we work to restore normal processing.

Resolved: This incident has been resolved.

Monitoring: Update: The underlying storage account issue has been successfully resolved by our support team at Databricks who have been working with our engineering team. Data Connect service is now fully operational and all affected tables are once again accessible.

What You Need to Do: -You can resume your normal data refresh processes immediately -If you had modified your scripts to exclude affected tables, you can restore them and rerun your pipelines

Affected Tables (Now Available): da_derogatory_summary da_company_info da_trade_summary da_credit_report da_public_record da_cc_specific_loan_info da_spouse da_applicants_address_ssn da_consumer_vehicle_processings

Ongoing Monitoring: Our engineering team will continue to actively monitor the system to ensure stability and detect any potential issues.

Support: If you experience any issues when rerunning your pipelines, please reach out via support if you have any questions or concerns.

We apologize for this disruption and appreciate your patience as we work to resolve this as quickly as possible.

Investigating: Our engineering team is working directly with Microsoft Azure and Databricks support to diagnose and remediate the storage account issue. We will prioritize this resolution and provide updates as we make progress.

We sincerely apologize for this disruption to your operations. If you have questions, concerns, or need assistance implementing the workaround, please contact our support team.

Investigating: We are currently experiencing an outage with our Data Connect service due to an issue affecting our source storage account. Our engineering team is actively working to resolve this issue.

What's happening: Data Connect is temporarily unavailable

What's Affected: Delta Share access to the following tables: da_derogatory_summary da_company_info da_trade_summary da_credit_report da_public_record da_cc_specific_loan_info da_spouse da_applicants_address_ssn da_consumer_vehicle_processings

Workaround: While we work to resolve the underlying storage account issue, you can continue your data refresh process by modifying your scripts to exclude the tables listed above. Your pipeline should complete successfully once these tables are removed from your pull requests.

We apologize for this disruption and appreciate your patience as we work to resolve this as quickly as possible. Please reach out via support if you have any questions or concerns.

Identified: We are currently experiencing an outage with our Data Connect and Partner Connect service due to an issue affecting our source storage account. Our engineering team is actively working with Databricks to resolve this issue.

What's happening: Data Connect and Partner Connect is temporarily unavailable

What's Affected: Delta Share access to the following tables: derogatory_summary company_info trade_summary credit_report public_record cc_specific_loan_info spouse applicants_address_ssn consumer_vehicle_processings

Workaround: While we work to resolve the underlying storage account issue, you can continue your data refresh process by modifying your scripts to exclude the tables listed above. Your pipeline should complete successfully once these tables are removed from your pull requests.

We apologize for this disruption and appreciate your patience as we work to resolve this as quickly as possible. Please reach out via support if you have any questions or concerns.

Resolved: This incident has been resolved.

Monitoring: Update: The underlying storage account issue has been successfully resolved by our support team at Databricks who have been working with our engineering team. Partner Connect service is now fully operational and all affected tables are once again accessible.

What You Need to Do: -You can resume your normal data refresh processes immediately -If you had modified your scripts to exclude affected tables, you can restore them and rerun your pipelines

Affected Tables (Now Available): derogatory_summary company_info trade_summary credit_report public_record cc_specific_loan_info spouse applicants_address_ssn consumer_vehicle_processings

Ongoing Monitoring: Our engineering team will continue to actively monitor the system to ensure stability and detect any potential issues.

Support: If you experience any issues when rerunning your pipelines, please reach out via support if you have any questions or concerns.

We apologize for this disruption and appreciate your patience as we work to resolve this as quickly as possible.

Investigating: Our engineering team is working directly with Microsoft Azure and Databricks support to diagnose and remediate the storage account issue. We will prioritize this resolution and provide updates as we make progress.

We sincerely apologize for this disruption to your operations. If you have questions, concerns, or need assistance implementing the workaround, please contact our support team.

Investigating: We are currently experiencing an outage with our Partner Connect service due to an issue affecting our source storage account. Our engineering team is actively working to resolve this issue.

What's happening: Partner Connect is temporarily unavailable

What's Affected: Delta Share access to the following tables: derogatory_summary company_info trade_summary credit_report public_record cc_specific_loan_info spouse applicants_address_ssn consumer_vehicle_processings

Workaround: While we work to resolve the underlying storage account issue, you can continue your data refresh process by modifying your scripts to exclude the tables listed above. Your pipeline should complete successfully once these tables are removed from your pull requests.

We apologize for this disruption and appreciate your patience as we work to resolve this as quickly as possible. Please reach out via support if you have any questions or concerns.

Identified: We are currently experiencing an outage with our Data Connect and Partner Connect service due to an issue affecting our source storage account. Our engineering team is actively working with Databricks to resolve this issue.

What's happening: Data Connect and Partner Connect is temporarily unavailable

What's Affected: Delta Share access to the following tables: derogatory_summary company_info trade_summary credit_report public_record cc_specific_loan_info spouse applicants_address_ssn consumer_vehicle_processings

Workaround: While we work to resolve the underlying storage account issue, you can continue your data refresh process by modifying your scripts to exclude the tables listed above. Your pipeline should complete successfully once these tables are removed from your pull requests.

We apologize for this disruption and appreciate your patience as we work to resolve this as quickly as possible. Please reach out via support if you have any questions or concerns.

Resolved: This incident has been resolved.

Identified: We are continuing to run subsequent pipelines. Unfortunately, this updated data will not be available until tomorrows refresh.

We will continue to post updates as the refresh is in progress.

Identified: The issue is identified and we are running subsequent pipelines. Unfortunately, this updated data will not be available until tomorrows refresh.

We will continue to post updates as the refresh is in progress.

Investigating: A data refresh delay affecting Partner Connect vendors has been identified. Our team is currently reviewing the cause of the delay. Affected tables are the following:

• Tables referencing Credit Report data
• Tables referencing comment fields (Internal Comments, Stipulation Comments, etc.)

We apologize for any inconvenience this may have caused. We will follow up with more information once available.

Resolved: This incident has been resolved.

Identified: A data refresh delay affecting Partner Connect vendors has been identified. Our team has found the cause of the issue and subsequent pipelines are now running.

We apologize for any inconvenience this may cause.