MeridianLink status is Operational

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Consumer App - Other Partner Integrations
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Mortgage App LOS
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Mortgage App EDocs
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Mortgage App Integrations
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Mortgage Credit Link App Operational Status
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Collect App Operational Status
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InstaScreen Operational Status
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

MeridianLink Support Portal - Error Accessing From Product
Started 16 Jun 2025 22:40:10 (8 days ago), still ongoing
Incident without Impact
Monitoring
Mortgage Credit Link App Operational Status
InstaScreen Operational Status

We have received reports of certain users unable access to the MeridianLink Support Portal from within the MeridianLink product. Users receive an error message stating "URL No Longer Exists." Our team is aware of the issue and is working with our vendor partner to resolve it.

ML Support Portal - user unable to access - Error - You have attempted to reach a URL that no longer exists
Started 16 Jun 2025 13:42:38 (8 days ago), still ongoing
Major Incident
Monitoring
Consumer App - Other Partner Integrations

Salesforce had an update this weekend. Our ITBA team is investigating this issue.

Recently Resolved Incidents

ML Mortgage and Mortgage Access - Document Requests from MLM not passing to MA
Started 17 Jun 2025 21:17:56 (7 days ago), resolved 19 Jun 2025 16:30:40 (5 days ago)
Minor Incident
Resolved
Mortgage Access
Mortgage App LOS
Mortgage App EDocs
Mortgage App Integrations

ML Mortgage clients using Mortgage Access may be experiencing the following issue: Document Requests created in MLM are either not passing to MA or are taking hours to pass over. We are looking into this issue but we do not have an ETA at this time.

Custom Page fields are not being retained after entering them in the screen
Started 18 Jun 2025 13:57:53 (6 days ago), resolved 18 Jun 2025 16:38:34 (6 days ago)
Minor Incident
Resolved
Mortgage App LOS

We are currently investigating this issue.

ML Collect - System Slowness
Started 18 Jun 2025 14:01:33 (6 days ago), resolved 18 Jun 2025 15:04:05 (6 days ago)
Minor Incident
Resolved
Collect App Operational Status

ML Collect is experiencing system slowness currently. Our team is currently working to address the issue as quickly as possible.

MeridianLink Outage Survival Guide

A step-by-step guide to help you survive a MeridianLink outage
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    MeridianLink Components

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    MeridianLink Consumer / MeridianLink Opening

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    Consumer App Operational Status
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    Consumer App Credit Reports
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    Consumer App Fraud Prevention Vendors
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    Consumer App Indirect Auto Integrations
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    Consumer App Vehicle Valuation
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    Consumer App Underwriting & Pricing Engine
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    Consumer App - Other Partner Integrations
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    ML Support Portal - user unable to access - Error - You have attempted to reach a URL that no longer exists
    Started 16 Jun 2025 13:42:38 (8 days ago), still ongoing
    Major Incident
    Monitoring
    Consumer App - Other Partner Integrations

    Salesforce had an update this weekend. Our ITBA team is investigating this issue.

    Consumer App Core Integration
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    Consumer App Documents
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    Consumer App Reports
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    MeridianLink Mortgage

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    Mortgage App LOS
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    ML Mortgage and Mortgage Access - Document Requests from MLM not passing to MA
    Started 17 Jun 2025 21:17:56 (7 days ago), resolved 19 Jun 2025 16:30:40 (5 days ago)
    Minor Incident
    Resolved
    Mortgage Access
    Mortgage App LOS
    Mortgage App EDocs
    Mortgage App Integrations

    ML Mortgage clients using Mortgage Access may be experiencing the following issue: Document Requests created in MLM are either not passing to MA or are taking hours to pass over. We are looking into this issue but we do not have an ETA at this time.

    Custom Page fields are not being retained after entering them in the screen
    Started 18 Jun 2025 13:57:53 (6 days ago), resolved 18 Jun 2025 16:38:34 (6 days ago)
    Minor Incident
    Resolved
    Mortgage App LOS

    We are currently investigating this issue.

    Mortgage App EDocs
    Tue 17
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    now
    ML Mortgage and Mortgage Access - Document Requests from MLM not passing to MA
    Started 17 Jun 2025 21:17:56 (7 days ago), resolved 19 Jun 2025 16:30:40 (5 days ago)
    Minor Incident
    Resolved
    Mortgage Access
    Mortgage App LOS
    Mortgage App EDocs
    Mortgage App Integrations

    ML Mortgage clients using Mortgage Access may be experiencing the following issue: Document Requests created in MLM are either not passing to MA or are taking hours to pass over. We are looking into this issue but we do not have an ETA at this time.

    Mortgage App Pricing Engine (PML)
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    Mortgage App Integrations
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    ML Mortgage and Mortgage Access - Document Requests from MLM not passing to MA
    Started 17 Jun 2025 21:17:56 (7 days ago), resolved 19 Jun 2025 16:30:40 (5 days ago)
    Minor Incident
    Resolved
    Mortgage Access
    Mortgage App LOS
    Mortgage App EDocs
    Mortgage App Integrations

    ML Mortgage clients using Mortgage Access may be experiencing the following issue: Document Requests created in MLM are either not passing to MA or are taking hours to pass over. We are looking into this issue but we do not have an ETA at this time.

    Mortgage App Reporting
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    Mortgage App TPO Portal
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    MeridianLink Mortgage Credit Link

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    Mortgage Credit Link App Operational Status
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    MeridianLink Support Portal - Error Accessing From Product
    Started 16 Jun 2025 22:40:10 (8 days ago), still ongoing
    Incident without Impact
    Monitoring
    Mortgage Credit Link App Operational Status
    InstaScreen Operational Status

    We have received reports of certain users unable access to the MeridianLink Support Portal from within the MeridianLink product. Users receive an error message stating "URL No Longer Exists." Our team is aware of the issue and is working with our vendor partner to resolve it.

    Mortgage Credit Link Credit Integrations
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    Mortgage Credit Link Additional Product Integrations
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    MeridianLink Collect

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    Collect App Operational Status
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    ML Collect - System Slowness
    Started 18 Jun 2025 14:01:33 (6 days ago), resolved 18 Jun 2025 15:04:05 (6 days ago)
    Minor Incident
    Resolved
    Collect App Operational Status

    ML Collect is experiencing system slowness currently. Our team is currently working to address the issue as quickly as possible.

    Collect App Internal Integrations
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    Collect App External Integrations
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    MeridianLink Portal

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    Portal App Operational Status
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    Portal App Credit Reports
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    Portal App Fraud Prevention Vendors
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    Portal App eSign
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    Portal App Underwriting & Pricing Engine
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    now
    Portal App - Other Partner Integrations
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    Portal App Core Integration
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    Portal App Portal Manager
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    Portal App SSO
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    Portal App Documents
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    MeridianLink DecisionLender

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    DecisionLender4 App Operational Status
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    DecisionLender4 Reporting DBS
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    DecisionLender4 Partner Integrations
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    DecisionLender3.5 App Operational Status
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    DecisionLender3.5 Reporting DBS
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    DecisionLender3.5 Partner Integrations
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    MeridianLink Engage

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    Engage App Operational Status
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    MeridianLink Insight

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    Insight Operational Status
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    Data Refresh
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    MeridianLink TazWorks

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    InstaScreen Operational Status
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    now
    MeridianLink Support Portal - Error Accessing From Product
    Started 16 Jun 2025 22:40:10 (8 days ago), still ongoing
    Incident without Impact
    Monitoring
    Mortgage Credit Link App Operational Status
    InstaScreen Operational Status

    We have received reports of certain users unable access to the MeridianLink Support Portal from within the MeridianLink product. Users receive an error message stating "URL No Longer Exists." Our team is aware of the issue and is working with our vendor partner to resolve it.

    InstaScreen Partner Integrations
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    now
    QuickApp Pro/QuickLease Pro Operational Status
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    now
    Trade House Data Searches
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    MeridianLink Business

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    Atlas Platform
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    Credit Card Application
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    Business Lending Application
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    Offer and Closing
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    Cloudflare Cloudflare Workers
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    Cloudflare CDN/Cache
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    MeridianLink Mortgage OpenClose/Optics/CAW

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    OpenClose
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    OpenClose Pricing Engine (DecisionAssist)
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    Mortgage Optics
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    ConsumerAssist Web
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    MeridianLink Mortgage Access

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    Mortgage Access
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    ML Mortgage and Mortgage Access - Document Requests from MLM not passing to MA
    Started 17 Jun 2025 21:17:56 (7 days ago), resolved 19 Jun 2025 16:30:40 (5 days ago)
    Minor Incident
    Resolved
    Mortgage Access
    Mortgage App LOS
    Mortgage App EDocs
    Mortgage App Integrations

    ML Mortgage clients using Mortgage Access may be experiencing the following issue: Document Requests created in MLM are either not passing to MA or are taking hours to pass over. We are looking into this issue but we do not have an ETA at this time.

    MeridianLink ACTion

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    ACTion App Operational Status
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    ACTion Reporting DBS
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    ACTion Third Party integrations
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    MeridianLink Access

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    Access Operational Status
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    Partner Integrations
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    MeridianLink General

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    Global
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