Marqeta Status

Resolved: There has been no further impact observed.

Monitoring: On Thursday, October 8, 2026, at approximately 06:11 PT (13:11 UTC), Marqeta detected a timeout issue affecting card issuance and spend control API requests. There is no longer any impact at this time. Engineers are engaging an upstream vendor to provide further analysis and identify the root cause. We will update this page again upon any change in status.

Investigating: On Thursday, October 8, 2026, at approximately 06:11 PT (13:11 UTC), Marqeta detected a timeout issue affecting card issuance and spend control API requests. There is no longer any impact at this time. Our team is actively investigating the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 60 minutes.

Resolved: The upstream cloud vendor has confirmed us-east-1 is restored, and Marqeta engineers have observed that services remain stable.

Monitoring: On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in, and impact to tokenization and digital wallet tokens. An upstream networking vendor has confirmed an outage in us-east-1, confirmed the root cause, and have taken mitigating actions. We are no longer seeing impact. We are continuing to monitor to ensure services remain stable. We will update this space again upon any notable change in status.

Identified: On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in, and impact to tokenization and digital wallet tokens. An upstream networking vendor has confirmed an outage in us-east-1, confirmed the root cause, and have taken mitigating actions. We are continuing to investigate and implement our own mitigating actions to minimize impact.

A follow-up notification with more detail will be sent within 30 minutes.

Investigating: On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in, and impact to tokenization and digital wallet tokens, in us-east-1. Our team is engaging an upstream networking vendor and continuing to actively investigate the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 30 minutes.

Investigating: On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in. We have also detected some impact to tokenization and digital wallet tokens. Our team is continuing to actively investigate the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 30 minutes.

Investigating: On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in. Our team is actively investigating the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 30 minutes.

Resolved: Dashboard functionality is restored.

Monitoring: On Wednesday, October 7, 2026, at approximately 06:56 PT (13:56 UTC), Marqeta was notified of an issue affecting transaction dispute management in the Marqeta Dashboard. Engineers have reported that functionality should be restored for all customers. We will continue to monitor to ensure there are no lingering effects.

Investigating: On Wednesday, October 7, 2026, at approximately 06:56 PT (13:56 UTC), Marqeta was notified of an issue affecting transaction dispute management in the Marqeta Dashboard. Users may be unable to load the dispute detail page in MQD, the page gets stuck on 'Loading...' indefinitely when opening dispute links from the Transaction disputes or User disputes panels. Our team is actively investigating the root cause.

A follow-up notification with more detail will be sent within 30 minutes.

Resolved: The upstream cloud vendor has confirmed us-east-1 is restored, and Marqeta engineers have observed that services remain stable.

Monitoring: On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in, and impact to tokenization and digital wallet tokens. An upstream networking vendor has confirmed an outage in us-east-1, confirmed the root cause, and have taken mitigating actions. We are no longer seeing impact. We are continuing to monitor to ensure services remain stable. We will update this space again upon any notable change in status.

Identified: On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in, and impact to tokenization and digital wallet tokens. An upstream networking vendor has confirmed an outage in us-east-1, confirmed the root cause, and have taken mitigating actions. We are continuing to investigate and implement our own mitigating actions to minimize impact.

A follow-up notification with more detail will be sent within 30 minutes.

Investigating: On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in, and impact to tokenization and digital wallet tokens, in us-east-1. Our team is engaging an upstream networking vendor and continuing to actively investigate the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 30 minutes.

Investigating: On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in. We have also detected some impact to tokenization and digital wallet tokens. Our team is continuing to actively investigate the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 30 minutes.

Investigating: On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in. Our team is actively investigating the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 30 minutes.