Marqeta Status

Resolved: On July 21, 2026, a subset of customers experienced intermittent failures when accessing Marqeta API endpoints. The issue was caused by an insufficient number of service instances in a specific availability zone, which led to resource constraints and connection limit exhaustion under load. Our engineering team resolved the issue by scaling up instance capacity and significantly increasing connection limits to address the underlying scaling constraints. All affected services have returned to normal operation and we have confirmed stable performance across the platform after concluding a monitoring period. We sincerely apologize for any disruption this caused and thank you for your patience.

Monitoring: On Tuesday, July 21, 2026, Marqeta engineering team investigated an issue affecting a subset of our customers experiencing intermittent failures when accessing Marqeta API endpoints. Marqeta engineering team has completed at 06:40 PT a configuration change as part of our ongoing remediation efforts. No further intermittent SSL handshake connection failures are currently observed .We are continuing to closely monitor our systems and analyze metrics to determine the root cause and ensure full service stability. We will share a resolving update once long term stability is confirmed.

Identified: Marqeta engineering team is currently investigating an issue affecting a subset of our customers experiencing intermittent failures when accessing Marqeta API endpoints. Our engineering team has identified the issue and is actively working to remediate it .We will provide a further update within the next 30 minutes as our teams continue to work toward full resolution. We sincerely apologize for any disruption this may be causing to your operations and appreciate your patience as we work urgently to restore full service.

Resolved: On Tuesday, July 21, 2026, Marqeta experienced a traffic flooding event that led to service degradation across our API infrastructure. This volume triggered automated protective measures, causing intermittent instability for several services. Our engineering teams have successfully mitigated the issue by migrating the affected endpoints to isolated infrastructure to shield our core services and ensure load is managed effectively. We have confirmed a return to normal service levels across all of the impacted services, and we are maintaining proactive monitoring to ensure continued platform stability. We appreciate your patience as we worked to resolve this incident.

Monitoring: Marqeta engineers successfully completed primary remediation efforts at 13:35 PDT, resulting in a significant reduction in service impact across our platform. Our infrastructure has stabilized, and services are recovering. We are continuing to monitor system performance closely as traffic patterns normalize and are proactively implementing further architectural optimizations to ensure continued reliability. We will provide a final update once we confirm full service restoration and stability.

Identified: On Tuesday, July 21, 2026, at approximately 12:19 PT (19:19 UTC), Marqeta engineers detected an issue causing intermittent service degradation and elevated error rates affecting multiple services. Our engineering teams initiated a mitigating action at 12:45 PT (19:45 UTC) as a part of our ongoing remediation efforts. We are actively provisioning the fix and will provide a follow-up status update once the fix is completed and verified to ensure full service reliability.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: On Tuesday, July 21, 2026, at approximately 12:19 PT (19:19 UTC), Marqeta engineers detected an issue causing intermittent service degradation and elevated error rates affecting API traffic and Digital Wallets & Tokenization. Our engineering teams initiated a mitigating action at 12:45 PT (19:45 UTC) as a part of our ongoing remediation efforts. We are actively provisioning the fix and will provide a follow-up status update once the fix is completed and verified to ensure full service reliability.

Identified: On Tuesday, July 21, 2026, at approximately 12:19 PT (19:19 UTC), Marqeta engineers detected an issue causing intermittent service degradation and elevated error rates affecting API traffic. Our engineering teams initiated a mitigating action at 12:45 PT (19:45 UTC) as a part of our ongoing remediation efforts. We are actively provisioning the fix and will provide a follow-up status update once the fix is completed and verified to ensure full service reliability.

Investigating: On Tuesday, July 21, 2026, at approximately 12:19 PT (19:19 UTC), Marqeta engineers detected an issue causing intermittent service degradation and elevated error rates affecting API traffic. Engineering teams are actively working to normalize traffic flow and restore full service reliability. A follow-up notification with more detail will be sent within 30 minutes.

Resolved: On Wednesday, July 15, 2026, Marqeta engineers detected a brief issue affecting Stand-In Processing (STIP) across Visa and Pulse card networks between 07:05 and 07:10 PT. Our engineering team identified the root cause as a disturbance on the card network side, which caused authorization requests to decline.Our team has since concluded a successful monitoring period with no further anomalies detected and has confirmed long-term stability. We thank you for your patience throughout this incident.

Monitoring: On Wednesday, July 15, 2026, Marqeta engineers detected a brief issue affecting Stand-In Processing (STIP) across Visa and Pulse card networks occurred between 07:05 and 07:10 PT. Our team is actively monitoring the system for long term stability and will be sharing an update once the monitoring concluded. We appreciate your patience throughout the resolution process.

Monitoring: On Monday, July 20, 2026, Marqeta engineers detected an issue affecting transaction authorizations processed by network stand-in, starting at approximately 13:09 PT (20:09 UTC). Our engineering team has identified the root cause as a brief network connectivity issue that has been restored. The team is continuing to monitor to ensure there are no additional effects. We will update again if there is a change to the state of the incident.

Investigating: On Monday, July 20, 2026, Marqeta engineers detected an issue affecting transaction authorizations processed by network stand-in starting at approximately 13:09 PT (20:09 UTC). Our team is actively investigating the root cause and assessing the full scope of impact.

A follow-up notification with more detail will be sent within 30 minutes.

Resolved: On Tuesday, July 21, 2026, Marqeta experienced a traffic flooding event that led to service degradation across our API infrastructure. This volume triggered automated protective measures, causing intermittent instability for several services. Our engineering teams have successfully mitigated the issue by migrating the affected endpoints to isolated infrastructure to shield our core services and ensure load is managed effectively. We have confirmed a return to normal service levels across all of the impacted services, and we are maintaining proactive monitoring to ensure continued platform stability. We appreciate your patience as we worked to resolve this incident.

Monitoring: Marqeta engineers successfully completed primary remediation efforts at 13:35 PDT, resulting in a significant reduction in service impact across our platform. Our infrastructure has stabilized, and services are recovering. We are continuing to monitor system performance closely as traffic patterns normalize and are proactively implementing further architectural optimizations to ensure continued reliability. We will provide a final update once we confirm full service restoration and stability.

Identified: On Tuesday, July 21, 2026, at approximately 12:19 PT (19:19 UTC), Marqeta engineers detected an issue causing intermittent service degradation and elevated error rates affecting multiple services. Our engineering teams initiated a mitigating action at 12:45 PT (19:45 UTC) as a part of our ongoing remediation efforts. We are actively provisioning the fix and will provide a follow-up status update once the fix is completed and verified to ensure full service reliability.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: On Tuesday, July 21, 2026, at approximately 12:19 PT (19:19 UTC), Marqeta engineers detected an issue causing intermittent service degradation and elevated error rates affecting API traffic and Digital Wallets & Tokenization. Our engineering teams initiated a mitigating action at 12:45 PT (19:45 UTC) as a part of our ongoing remediation efforts. We are actively provisioning the fix and will provide a follow-up status update once the fix is completed and verified to ensure full service reliability.

Identified: On Tuesday, July 21, 2026, at approximately 12:19 PT (19:19 UTC), Marqeta engineers detected an issue causing intermittent service degradation and elevated error rates affecting API traffic. Our engineering teams initiated a mitigating action at 12:45 PT (19:45 UTC) as a part of our ongoing remediation efforts. We are actively provisioning the fix and will provide a follow-up status update once the fix is completed and verified to ensure full service reliability.

Investigating: On Tuesday, July 21, 2026, at approximately 12:19 PT (19:19 UTC), Marqeta engineers detected an issue causing intermittent service degradation and elevated error rates affecting API traffic. Engineering teams are actively working to normalize traffic flow and restore full service reliability. A follow-up notification with more detail will be sent within 30 minutes.

Resolved: On Tuesday, July 21, 2026, Marqeta experienced a traffic flooding event that led to service degradation across our API infrastructure. This volume triggered automated protective measures, causing intermittent instability for several services. Our engineering teams have successfully mitigated the issue by migrating the affected endpoints to isolated infrastructure to shield our core services and ensure load is managed effectively. We have confirmed a return to normal service levels across all of the impacted services, and we are maintaining proactive monitoring to ensure continued platform stability. We appreciate your patience as we worked to resolve this incident.

Monitoring: Marqeta engineers successfully completed primary remediation efforts at 13:35 PDT, resulting in a significant reduction in service impact across our platform. Our infrastructure has stabilized, and services are recovering. We are continuing to monitor system performance closely as traffic patterns normalize and are proactively implementing further architectural optimizations to ensure continued reliability. We will provide a final update once we confirm full service restoration and stability.

Identified: On Tuesday, July 21, 2026, at approximately 12:19 PT (19:19 UTC), Marqeta engineers detected an issue causing intermittent service degradation and elevated error rates affecting multiple services. Our engineering teams initiated a mitigating action at 12:45 PT (19:45 UTC) as a part of our ongoing remediation efforts. We are actively provisioning the fix and will provide a follow-up status update once the fix is completed and verified to ensure full service reliability.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: On Tuesday, July 21, 2026, at approximately 12:19 PT (19:19 UTC), Marqeta engineers detected an issue causing intermittent service degradation and elevated error rates affecting API traffic and Digital Wallets & Tokenization. Our engineering teams initiated a mitigating action at 12:45 PT (19:45 UTC) as a part of our ongoing remediation efforts. We are actively provisioning the fix and will provide a follow-up status update once the fix is completed and verified to ensure full service reliability.

Identified: On Tuesday, July 21, 2026, at approximately 12:19 PT (19:19 UTC), Marqeta engineers detected an issue causing intermittent service degradation and elevated error rates affecting API traffic. Our engineering teams initiated a mitigating action at 12:45 PT (19:45 UTC) as a part of our ongoing remediation efforts. We are actively provisioning the fix and will provide a follow-up status update once the fix is completed and verified to ensure full service reliability.

Investigating: On Tuesday, July 21, 2026, at approximately 12:19 PT (19:19 UTC), Marqeta engineers detected an issue causing intermittent service degradation and elevated error rates affecting API traffic. Engineering teams are actively working to normalize traffic flow and restore full service reliability. A follow-up notification with more detail will be sent within 30 minutes.

Resolved: On Tuesday, July 21, 2026, Marqeta experienced a traffic flooding event that led to service degradation across our API infrastructure. This volume triggered automated protective measures, causing intermittent instability for several services. Our engineering teams have successfully mitigated the issue by migrating the affected endpoints to isolated infrastructure to shield our core services and ensure load is managed effectively. We have confirmed a return to normal service levels across all of the impacted services, and we are maintaining proactive monitoring to ensure continued platform stability. We appreciate your patience as we worked to resolve this incident.

Monitoring: Marqeta engineers successfully completed primary remediation efforts at 13:35 PDT, resulting in a significant reduction in service impact across our platform. Our infrastructure has stabilized, and services are recovering. We are continuing to monitor system performance closely as traffic patterns normalize and are proactively implementing further architectural optimizations to ensure continued reliability. We will provide a final update once we confirm full service restoration and stability.

Identified: On Tuesday, July 21, 2026, at approximately 12:19 PT (19:19 UTC), Marqeta engineers detected an issue causing intermittent service degradation and elevated error rates affecting multiple services. Our engineering teams initiated a mitigating action at 12:45 PT (19:45 UTC) as a part of our ongoing remediation efforts. We are actively provisioning the fix and will provide a follow-up status update once the fix is completed and verified to ensure full service reliability.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: On Tuesday, July 21, 2026, at approximately 12:19 PT (19:19 UTC), Marqeta engineers detected an issue causing intermittent service degradation and elevated error rates affecting API traffic and Digital Wallets & Tokenization. Our engineering teams initiated a mitigating action at 12:45 PT (19:45 UTC) as a part of our ongoing remediation efforts. We are actively provisioning the fix and will provide a follow-up status update once the fix is completed and verified to ensure full service reliability.

Identified: On Tuesday, July 21, 2026, at approximately 12:19 PT (19:19 UTC), Marqeta engineers detected an issue causing intermittent service degradation and elevated error rates affecting API traffic. Our engineering teams initiated a mitigating action at 12:45 PT (19:45 UTC) as a part of our ongoing remediation efforts. We are actively provisioning the fix and will provide a follow-up status update once the fix is completed and verified to ensure full service reliability.

Investigating: On Tuesday, July 21, 2026, at approximately 12:19 PT (19:19 UTC), Marqeta engineers detected an issue causing intermittent service degradation and elevated error rates affecting API traffic. Engineering teams are actively working to normalize traffic flow and restore full service reliability. A follow-up notification with more detail will be sent within 30 minutes.

Resolved: Marqeta engineers have confirmed the errors have subsided. Although we continue to await an RCA from Mastercard, evidence indicates they deployed a broken certificate bundle and have been progressively redeploying them them. We will continue to monitor for any additional lagging effects.

Monitoring: On Wednesday, July 15, 2026, Marqeta engineers detected a new issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 13:04 PT (20:04 UTC). Marqeta engineers have detected a decrease in the rate of errors. We are continuing to wait for guidance or confirmation from Mastercard that the issue has been resolved. A follow-up notification with more detail will be provided once Mastercard completes their analysis.

Identified: On Wednesday, July 15, 2026, Marqeta engineers detected a new issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 13:04 PT (20:04 UTC). Mastercard is continuing to work to determine the root cause and correct it. A follow-up notification with more detail will be provided once Mastercard completes their analysis.

Investigating: On Wednesday, July 15, 2026, Marqeta engineers detected a new issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 13:04 PT (20:04 UTC). Our team is actively investigating with Mastercard to determine the root cause and assess the full scope of impact. A follow-up notification with more detail will be provided once Mastercard completes their analysis.

Investigating: On Wednesday, July 15, 2026, Marqeta engineers detected a new issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 13:04 PT (20:04 UTC). Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.