Marqeta Status
Real-time updates of Marqeta issues and outages
Marqeta status is Operational
Marqeta Core API
Marqeta Reporting & Analytics
Active Incidents
No active incidents
Recently Resolved Incidents
On 2025-01-16, Marqeta identified an issue that may impact the services we provide. We are working to resolve the issue as soon as possible.
Identified Service: Bank Files
Marqeta customers hosted on marqeta.eu may be experiencing failures reaching APIs. This may display as a 500 response status. A response team is engaged and has isolated the source of the challenge. Customers hosted on marqeta.com are not affected.
Marqeta Outage Survival Guide
Marqeta Components
Marqeta Core API
Marqeta customers hosted on marqeta.eu may be experiencing failures reaching APIs. This may display as a 500 response status. A response team is engaged and has isolated the source of the challenge. Customers hosted on marqeta.com are not affected.
Marqeta ACH Processing
Marqeta Payment Processing
Marqeta Card Issuing
Marqeta Card Fulfillment
Marqeta Applications
Marqeta Credit
Marqeta Reporting & Analytics
On 2025-01-16, Marqeta identified an issue that may impact the services we provide. We are working to resolve the issue as soon as possible.
Identified Service: Bank Files
Marqeta Digital Wallets & Tokenization
Marqeta Risk & Disputes
Marqeta Webhooks
Marqeta Sandbox
Marqeta 3DS
Marqeta Alternatives
Neteller Merchant Portal
We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.
MIM Paysafe
PXP Webhost API
We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.
Further updates will follow.
SRO Paysafe
We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.
Further updates will follow.
SRO Paysafe
Virtual Account - BJB
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.
Impact:
- New virtual accounts cannot be created
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels
Sorry for the inconvenience caused.
Sincerely, Xendit customer service
Direct Debit - RCBC
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT RCBC payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.
Sorry for the inconvenience caused.
Sincerely, Xendit customer service
