Marqeta Status
Real-time updates of Marqeta issues and outages
Marqeta status is Operational
Marqeta Core API
Marqeta Payment Processing
Marqeta Reporting & Analytics
Marqeta Risk & Disputes
Active Incidents
At 07:44 PDT, Marqeta support team observed a DB issue that may cause difficulties for some customers when viewing transaction history for transactions declined with “BLOCKED_MERCHANT_BY_CARDHOLDER” reason code via GET /transactions API. A hot fix from Marqeta side is currently in progress and will be released and deployed today.
Recently Resolved Incidents
Marqeta engineers were alerted to an outage of our RTD (Real Time Decisioning) Service from 7:12 AM Pacific to 7:27 AM Pacific. The root cause was identified and the service is operating as expected. The response team remains engaged and is monitoring service health at this time.
At 09:00 PDT Marqeta observed a technical issue from Visa side that is disturbing the communication of the clearing & settlement files. Visa resent the files and Marqeta support team is currently processing them and monitoring to ensure stability
At 3:23 PM PDT, Marqeta's team observed a brief issue that caused an increase for STIPs for our customers. The issue is stable and we are currently monitoring the situation.
Marqeta Outage Survival Guide
Marqeta Components
Marqeta Core API
At 07:44 PDT, Marqeta support team observed a DB issue that may cause difficulties for some customers when viewing transaction history for transactions declined with “BLOCKED_MERCHANT_BY_CARDHOLDER” reason code via GET /transactions API. A hot fix from Marqeta side is currently in progress and will be released and deployed today.
At 3:23 PM PDT, Marqeta's team observed a brief issue that caused an increase for STIPs for our customers. The issue is stable and we are currently monitoring the situation.
Marqeta ACH Processing
Marqeta Payment Processing
At 09:00 PDT Marqeta observed a technical issue from Visa side that is disturbing the communication of the clearing & settlement files. Visa resent the files and Marqeta support team is currently processing them and monitoring to ensure stability
Marqeta Card Issuing
Marqeta Card Fulfillment
Marqeta Applications
Marqeta Credit
Marqeta Reporting & Analytics
At 09:00 PDT Marqeta observed a technical issue from Visa side that is disturbing the communication of the clearing & settlement files. Visa resent the files and Marqeta support team is currently processing them and monitoring to ensure stability
Marqeta Digital Wallets & Tokenization
Marqeta Risk & Disputes
Marqeta engineers were alerted to an outage of our RTD (Real Time Decisioning) Service from 7:12 AM Pacific to 7:27 AM Pacific. The root cause was identified and the service is operating as expected. The response team remains engaged and is monitoring service health at this time.
