Marqeta status is Operational

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Marqeta Payment Processing

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Marqeta Digital Wallets & Tokenization

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Marqeta Webhooks

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Active Incidents

No active incidents

Recently Resolved Incidents

No/Low token status changed requests received from Visa
Started 20 Nov 2024 12:09:16 (21 hours ago), resolved 20 Nov 2024 13:37:50 (19 hours ago)
Minor Incident
Resolved
Digital Wallets & Tokenization

We can see a drop in token status change requests from Visa across all programs between 3:15 PT and 3:40 PT. Our Team is investigating the issue with the highest priority with Visa Support being involved to get more information.

Cardholders will be unable to activate their cards.

Repeat clearings from June posted only to some MasterCard programs
Started 18 Nov 2024 10:45:24 (3 days ago), resolved 19 Nov 2024 14:35:47 (2 days ago)
Minor Incident
Resolved
Payment Processing
Webhooks

Marqeta is aware of multiple posted repeat clearings from June posted to some of the MasterCard programs. We are investigating and do not yet understand the source

Marqeta Outage Survival Guide

A step-by-step guide to help you survive a Marqeta outage
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    Marqeta Components

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    Marqeta Core API

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    Marqeta ACH Processing

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    Marqeta Payment Processing

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    Repeat clearings from June posted only to some MasterCard programs
    Started 18 Nov 2024 10:45:24 (3 days ago), resolved 19 Nov 2024 14:35:47 (2 days ago)
    Minor Incident
    Resolved
    Payment Processing
    Webhooks

    Marqeta is aware of multiple posted repeat clearings from June posted to some of the MasterCard programs. We are investigating and do not yet understand the source

    Marqeta Card Issuing

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    Marqeta Card Fulfillment

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    Marqeta Applications

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    Marqeta Credit

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    Marqeta Reporting & Analytics

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    Marqeta Digital Wallets & Tokenization

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    No/Low token status changed requests received from Visa
    Started 20 Nov 2024 12:09:16 (21 hours ago), resolved 20 Nov 2024 13:37:50 (19 hours ago)
    Minor Incident
    Resolved
    Digital Wallets & Tokenization

    We can see a drop in token status change requests from Visa across all programs between 3:15 PT and 3:40 PT. Our Team is investigating the issue with the highest priority with Visa Support being involved to get more information.

    Cardholders will be unable to activate their cards.

    Marqeta Risk & Disputes

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    Marqeta Webhooks

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    Repeat clearings from June posted only to some MasterCard programs
    Started 18 Nov 2024 10:45:24 (3 days ago), resolved 19 Nov 2024 14:35:47 (2 days ago)
    Minor Incident
    Resolved
    Payment Processing
    Webhooks

    Marqeta is aware of multiple posted repeat clearings from June posted to some of the MasterCard programs. We are investigating and do not yet understand the source

    Marqeta Sandbox

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    Marqeta 3DS

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    Marqeta Alternatives

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    Neteller Merchant Portal
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    Service Disruption-Neteller Merchant Portal
    Started 24 Oct 2024 07:08:15 (28 days ago), still ongoing
    Minor Incident
    Investigating
    Neteller Merchant Portal

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    PXP Webhost API
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    PXP Webhost API Service Disruption
    Started 11 Nov 2024 06:27:24 (10 days ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    PXP Webhost API Service Disruption
    Started 1 Oct 2024 15:41:24 (2 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    See all
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    Currencycloud Payments

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    USD Processing Delay
    Started 20 Nov 2024 10:50:54 (22 hours ago), still ongoing
    Incident without Impact
    Identified
    Payments

    We are currently experiencing delays with USD processing due to an issue with our banking provider, we are working to resolve on priority

    RON, CZK & HUF Processing Delays
    Started 20 Nov 2024 12:30:21 (20 hours ago), still ongoing
    Incident without Impact
    Identified
    Payments

    We are currently experiencing intermittent delays with RON, CZK & HUF processing due to an issue with our banking provider, we are working to resolve on priority

    Currencycloud 2FA

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    See all
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    Xendit Remittance Payouts

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    Payouts Disruption in Philippines
    Started 20 Nov 2024 13:02:04 (20 hours ago), still ongoing
    Minor Incident
    Identified
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued costumers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Virtual Account - BJB
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    VIRTUAL_ACCOUNT BJB Indonesia Disruption
    Started 8 Nov 2024 21:02:39 (12 days ago), still ongoing
    Minor Incident
    Identified
    Virtual Account - BJB

    Dear Valued Customers,

    We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.

    Impact:

    • New virtual accounts cannot be created

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

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