Khoros Status
Real-time updates of Khoros issues and outages
Khoros status is Operational
APAC Hosted Care
Meta Business Products APIs
X API (Formerly Twitter API)
Organic Publishing
Social Inbox
Agent Inbox
Khoros Care Integration
Active Incidents
We experienced an issue with Facebook API. As a result, we noticed failure in responses on Facebook private conversations/DMs between 05:00 AM PST to 05:39 AM PST, 3rd Jan.
We will continue to monitor the situation and provide further updates accordingly.
Recently Resolved Incidents
We were experiencing an issue with Care where the Manage View tab was not loading for users hosted in the APAC region. We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide further updates.
We are aware of an ongoing outage at X/Twitter's end related to the APIs. As a result, you may notice performance issues concerning engaging/ingesting with X content via Khoros Care, Flow & Marketing platform.
We are tracking the progress on the X status page and will keep you updated. X statuspage link: https://docs.x.com/incidents
Khoros Outage Survival Guide
Khoros Components
Khoros Communities
US Hosted Communities
EU Hosted Communities
Analytics
Third-party Integration
Khoros Care
APAC Hosted Care
We were experiencing an issue with Care where the Manage View tab was not loading for users hosted in the APAC region. We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide further updates.
EU Hosted Care
US Hosted Care
Agent View
Analytics
Manage View
Secure Verification
Modern Chat
Brand Messenger
Automation Framework
Secure Forms
Voice
Meta Business Products APIs
We experienced an issue with Facebook API. As a result, we noticed failure in responses on Facebook private conversations/DMs between 05:00 AM PST to 05:39 AM PST, 3rd Jan.
We will continue to monitor the situation and provide further updates accordingly.
X API (Formerly Twitter API)
We are aware of an ongoing outage at X/Twitter's end related to the APIs. As a result, you may notice performance issues concerning engaging/ingesting with X content via Khoros Care, Flow & Marketing platform.
We are tracking the progress on the X status page and will keep you updated. X statuspage link: https://docs.x.com/incidents
Third-party APIs
CRM Integration
Khoros Community Integration
Khoros Marketing
User Login
Organic Publishing
We are aware of an ongoing outage at X/Twitter's end related to the APIs. As a result, you may notice performance issues concerning engaging/ingesting with X content via Khoros Care, Flow & Marketing platform.
We are tracking the progress on the X status page and will keep you updated. X statuspage link: https://docs.x.com/incidents
Calendar
Approvals
Account Administration
Analytics
Content Center
Marketing Mobile Apps
Paid Publishing
Vault
Social Inbox
We are aware of an ongoing outage at X/Twitter's end related to the APIs. As a result, you may notice performance issues concerning engaging/ingesting with X content via Khoros Care, Flow & Marketing platform.
We are tracking the progress on the X status page and will keep you updated. X statuspage link: https://docs.x.com/incidents
Agent Inbox
We are aware of an ongoing outage at X/Twitter's end related to the APIs. As a result, you may notice performance issues concerning engaging/ingesting with X content via Khoros Care, Flow & Marketing platform.
We are tracking the progress on the X status page and will keep you updated. X statuspage link: https://docs.x.com/incidents
Financial Export Service
Khoros Flow
Core System
Broadcast
Code Actions
Flow Designer(UI)
Analytics
Chatapp
Khoros Care Integration
We experienced an issue with Facebook API. As a result, we noticed failure in responses on Facebook private conversations/DMs between 05:00 AM PST to 05:39 AM PST, 3rd Jan.
We will continue to monitor the situation and provide further updates accordingly.
We are aware of an ongoing outage at X/Twitter's end related to the APIs. As a result, you may notice performance issues concerning engaging/ingesting with X content via Khoros Care, Flow & Marketing platform.
We are tracking the progress on the X status page and will keep you updated. X statuspage link: https://docs.x.com/incidents
