Khoros Status

Monitoring: We are continuing to monitor for any further issues.

Monitoring: The issue affecting analytics collection has been resolved, and analytics data is now being collected and processed correctly. We have completed our investigation and remediation activities and will continue to monitor the platform to ensure ongoing stability.

Identified: The remediation effort is ongoing by our teams.

Identified: The team continues working on the remediation.

Identified: The remediation effort remains underway. We will share the next update as soon as there is more to report.

Identified: The team continues working on the remediation.

Identified: Our team is currently working on the required remediation.

We will share the next update as soon as additional progress is made.

Identified: We are continuing to monitor the backfilling status. No issues have been encountered.

Identified: The backfilling process is progressing as expected.

Identified: The backfilling process is progressing as expected.

Identified: We continue to backfill data for May 28th and 29th.

Identified: Data has been backfilled up to the 27th. We continue to backfill the remaining two days.

Identified: We are continuing to work on restoring the missing analytics data for EU-hosted classic communities.

The backfill process has already been initiated, and we are monitoring its progress closely.

We will provide another update as soon as more information becomes available.

Identified: We are aware of an issue with analytics for EU-hosted classic communities. We have triggered the backfill already, and we'll post updates as they are made.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: The issue affecting analytics collection has been resolved, and analytics data is now being collected and processed correctly. We have completed our investigation and remediation activities and will continue to monitor the platform to ensure ongoing stability.

Identified: The remediation effort is ongoing by our teams.

Identified: The team continues working on the remediation.

Identified: The remediation effort remains underway. We will share the next update as soon as there is more to report.

Identified: The team continues working on the remediation.

Identified: Our team is currently working on the required remediation.

We will share the next update as soon as additional progress is made.

Identified: We are continuing to monitor the backfilling status. No issues have been encountered.

Identified: The backfilling process is progressing as expected.

Identified: The backfilling process is progressing as expected.

Identified: We continue to backfill data for May 28th and 29th.

Identified: Data has been backfilled up to the 27th. We continue to backfill the remaining two days.

Identified: We are continuing to work on restoring the missing analytics data for EU-hosted classic communities.

The backfill process has already been initiated, and we are monitoring its progress closely.

We will provide another update as soon as more information becomes available.

Identified: We are aware of an issue with analytics for EU-hosted classic communities. We have triggered the backfill already, and we'll post updates as they are made.

Resolved: This incident has been resolved.

Monitoring: All affected dates have been successfully backfilled. Please reach out to us if you are still experiencing any issues or require further assistance.

Identified: Our Infrastructure team continues to work on restoring data for the remaining affected dates. We will provide further updates as progress is made.

Identified: We have completed backfilling data for May 21, 22, and 27. Work is currently ongoing to populate the remaining affected dates. We will continue to provide updates as progress is made.

Identified: Backfill work for AMER Community analytics data is ongoing. Our Infrastructure team continues to work on restoring data for the remaining affected dates. We will provide further updates as progress is made.

Identified: We are continuously working on a fix and actively monitoring the situation.

Identified: Backfill work for AMER Community analytics data is ongoing. Analytics data for May 26th is now available. Our Infrastructure team continues to work on restoring data for the remaining affected dates. We will provide further updates as progress is made.

Identified: Our team is continuing to investigate the missing Community Analytics data affecting AMER-hosted communities.

Work is ongoing to backfill the impacted analytics data, and we will provide another update as soon as more information is available.

Investigating: The Infrastructure team is working on backfilling the analytics data for AMER-hosted communities.

Investigating: We are investigating reports of missing analytics data for AMER-hosted communities. Analytics data has been unavailable since May 21, 2026. Our Infrastructure team is actively looking into the root cause and we will provide updates as more information becomes available.