Khoros status is Operational

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Analytics
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Meta Business Products APIs
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Khoros Care Integration
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

[Care & Flow - Facebook] Failure in DM response due to API issue
Started 6 Jan 2025 13:44:45 (12 days ago), still ongoing
Minor Incident
Monitoring
Khoros Care Integration
Meta Business Products APIs

We are experiencing an issue with the Facebook API, resulting in failure to respond to Facebook private conversations/DMs with an 'API rate-limit error.' We are collaborating with the Meta team and will update you as soon as we have more information.

[Care & Flow - Facebook] Failure in FB DM response due to API issue
Started 3 Jan 2025 14:13:32 (15 days ago), still ongoing
Incident without Impact
Monitoring
Khoros Care Integration
Meta Business Products APIs

We experienced an issue with Facebook API. As a result, we noticed failure in responses on Facebook private conversations/DMs between 05:00 AM PST to 05:39 AM PST, 3rd Jan.

We will continue to monitor the situation and provide further updates accordingly.

Recently Resolved Incidents

[Aurora Community- Analytics] Aurora Community Analytics Issue
Started 15 Jan 2025 21:26:10 (2 days ago), resolved 16 Jan 2025 03:28:19 (2 days ago)
Minor Incident
Resolved
Analytics

We are experiencing an issue with Aurora Community Analytics. As a result, users with analytics access are unable to load analytics dashboards impacting business reporting. We are actively investigating the issue and will update you on progress.

Khoros Outage Survival Guide

A step-by-step guide to help you survive a Khoros outage
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    Khoros Components

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    Khoros Communities

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    US Hosted Communities
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    EU Hosted Communities
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    Analytics
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    [Aurora Community- Analytics] Aurora Community Analytics Issue
    Started 15 Jan 2025 21:26:10 (2 days ago), resolved 16 Jan 2025 03:28:19 (2 days ago)
    Minor Incident
    Resolved
    Analytics

    We are experiencing an issue with Aurora Community Analytics. As a result, users with analytics access are unable to load analytics dashboards impacting business reporting. We are actively investigating the issue and will update you on progress.

    Mail
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    Third-party Integration
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    Khoros Care

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    APAC Hosted Care
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    EU Hosted Care
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    US Hosted Care
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    Agent View
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    Analytics
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    Manage View
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    Secure Verification
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    Modern Chat
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    Brand Messenger
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    Automation Framework
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    Secure Forms
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    Voice
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    Meta Business Products APIs
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    [Care & Flow - Facebook] Failure in FB DM response due to API issue
    Started 3 Jan 2025 14:13:32 (15 days ago), still ongoing
    Incident without Impact
    Monitoring
    Khoros Care Integration
    Meta Business Products APIs

    We experienced an issue with Facebook API. As a result, we noticed failure in responses on Facebook private conversations/DMs between 05:00 AM PST to 05:39 AM PST, 3rd Jan.

    We will continue to monitor the situation and provide further updates accordingly.

    [Care & Flow - Facebook] Failure in DM response due to API issue
    Started 6 Jan 2025 13:44:45 (12 days ago), still ongoing
    Minor Incident
    Monitoring
    Khoros Care Integration
    Meta Business Products APIs

    We are experiencing an issue with the Facebook API, resulting in failure to respond to Facebook private conversations/DMs with an 'API rate-limit error.' We are collaborating with the Meta team and will update you as soon as we have more information.

    X API (Formerly Twitter API)
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    Third-party APIs
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    CRM Integration
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    Khoros Community Integration
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    Khoros Marketing

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    User Login
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    Organic Publishing
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    Calendar
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    Approvals
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    Account Administration
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    Analytics
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    Content Center
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    Marketing Mobile Apps
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    Paid Publishing
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    Social Inbox
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    Vault
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    Agent Inbox
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    Financial Export Service
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    Khoros Flow

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    Core System
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    Broadcast
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    Code Actions
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    Flow Designer(UI)
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    Analytics
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    Chatapp
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    Khoros Care Integration
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    [Care & Flow - Facebook] Failure in FB DM response due to API issue
    Started 3 Jan 2025 14:13:32 (15 days ago), still ongoing
    Incident without Impact
    Monitoring
    Khoros Care Integration
    Meta Business Products APIs

    We experienced an issue with Facebook API. As a result, we noticed failure in responses on Facebook private conversations/DMs between 05:00 AM PST to 05:39 AM PST, 3rd Jan.

    We will continue to monitor the situation and provide further updates accordingly.

    [Care & Flow - Facebook] Failure in DM response due to API issue
    Started 6 Jan 2025 13:44:45 (12 days ago), still ongoing
    Minor Incident
    Monitoring
    Khoros Care Integration
    Meta Business Products APIs

    We are experiencing an issue with the Facebook API, resulting in failure to respond to Facebook private conversations/DMs with an 'API rate-limit error.' We are collaborating with the Meta team and will update you as soon as we have more information.

    Voice Integration
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    REST API Integration
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    Socket SDK Integration
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    WebWidget Integration
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    Front Integration
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    Genesys Integration
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    Zapier Integration
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    Webhook Actions Integration
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    360Dialog Integration
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    Khoros Corporate

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    Atlas (Khoros Community)
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    Khoros Case Management & Portal
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    Khoros.com Website
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    Khoros Developer Documentation
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    Khoros Alternatives

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    GoTo StatusPage

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    See all
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    GoToConnect GoTo StatusPage

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    See all
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    Appspace App for Devices
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    Appspace App for Devices Update - Global
    Started 18 Sep 2024 04:16:27 (4 months ago), still ongoing
    Incident without Impact
    Investigating
    Appspace App for Devices

    NOTE: The exact time of this release may vary depending on device platform as well as specific device configurations for device updates.

    On Wednesday September 18th, 2024 Appspace App for Devices v2.76.0 will be released. This release will be for the following platforms:

    • Public Cloud Downloads page (Android, BrightSign, LG WebOS, MacOS, Windows, Ubuntu, UWP WebView 2, Tizen)
    • Electron Artifacts on cloud.appspace.com/update (Both Windows and MacOS)
    • Public PWA (cloud.appspace.com/app)
    • Private Cloud Instances PWA 8.4.0-ac.3 and above
    • Google Play Store
    • Apple App Store
    • Chrome Store
    • Windows Store
    • Snap Store
    • BrightSign BSN on Google Storage

    For more information on this release please visit our release notes page: https://docs.appspace.com/latest/release-notes/app-devices-2-release-notes/

    See all