Khoros Status

Resolved: The issue causing 403 errors when loading assets has now been fixed, and no reoccurrences have been reported. Please reach out to Customer Support if you require additional assistance.

Monitoring: The issue causing 403 errors when loading assets has now been fixed. We are actively monitoring to ensure that that no further issues occur.

Identified: The issue has been identified and the fix is being applied.

Investigating: We are currently investigating an increased rate of 403 errors reported by several customers (global)

Resolved: The issue causing 403 errors when loading assets has now been fixed, and no reoccurrences have been reported. Please reach out to Customer Support if you require additional assistance.

Monitoring: The issue causing 403 errors when loading assets has now been fixed. We are actively monitoring to ensure that that no further issues occur.

Identified: The issue has been identified and the fix is being applied.

Investigating: We are currently investigating an increased rate of 403 errors reported by several customers (global)

Monitoring: The fix has been deployed, and we believe the issue is resolved.

Identified: We are continuing to work on a fix for this issue.

Identified: We have identified the root cause being a deprecated service from LinkedIn requiring a change in our codebase. Our team is still looking into this matter.

Identified: We are experiencing an ongoing outage affecting our LinkedIn integration. As a result, it is not possible to reply to existing messages, and no new messages will be ingested.

Our Engineering team is working to resolve this issue urgently.

Monitoring: The fix has been deployed, and we believe the issue is resolved.

Identified: We are continuing to work on a fix for this issue.

Identified: We have identified the root cause being a deprecated service from LinkedIn requiring a change in our codebase. Our team is still looking into this matter.

Identified: We are experiencing an ongoing outage affecting our LinkedIn integration. As a result, it is not possible to reply to existing messages, and no new messages will be ingested.

Our Engineering team is working to resolve this issue urgently.

Resolved: This incident has been fully resolved, and no further issues have been observed during ongoing monitoring.

Monitoring: We are continuing to closely monitor the system to ensure stability and completion of the data backfill. Further updates will be shared if needed.

Monitoring: The issue has been fixed now, we are closely monitoring now.

Identified: We have implemented a fix and have started the backfill process for the affected analytics data. We will continue to monitor progress and share further updates as we move toward full resolution.

Investigating: We are currently experiencing an issue where analytics data is unavailable for Posts and Marketing dashboards over the past few days. Our team is investigating the cause and working toward a resolution. We will share updates as more details become available.