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Khoros Status
Real-time updates of Khoros issues and outages
Khoros status is Operational
APAC Hosted Care
Meta Business Products APIs
Khoros Care Integration
Active Incidents
We experienced an issue with Facebook API. As a result, we noticed failure in responses on Facebook private conversations/DMs between 05:00 AM PST to 05:39 AM PST, 3rd Jan.
We will continue to monitor the situation and provide further updates accordingly.
Recently Resolved Incidents
We are experiencing performance degradation with Care, which affects a subset of customers in the APAC region. As a result, agents may notice latency in content ingestion, searching, claiming & responding to conversations. We are actively investigating the issue, and we will keep you updated on the progress.
Khoros Outage Survival Guide
Khoros Components
Khoros Communities
US Hosted Communities
EU Hosted Communities
Analytics
Third-party Integration
Khoros Care
APAC Hosted Care
We are experiencing performance degradation with Care, which affects a subset of customers in the APAC region. As a result, agents may notice latency in content ingestion, searching, claiming & responding to conversations. We are actively investigating the issue, and we will keep you updated on the progress.
EU Hosted Care
US Hosted Care
Agent View
Analytics
Manage View
Secure Verification
Modern Chat
Brand Messenger
Automation Framework
Secure Forms
Voice
Meta Business Products APIs
We experienced an issue with Facebook API. As a result, we noticed failure in responses on Facebook private conversations/DMs between 05:00 AM PST to 05:39 AM PST, 3rd Jan.
We will continue to monitor the situation and provide further updates accordingly.
X API (Formerly Twitter API)
Third-party APIs
CRM Integration
Khoros Community Integration
Khoros Marketing
User Login
Organic Publishing
Calendar
Approvals
Account Administration
Analytics
Content Center
Marketing Mobile Apps
Paid Publishing
Social Inbox
Vault
Agent Inbox
Financial Export Service
Khoros Flow
Core System
Broadcast
Code Actions
Flow Designer(UI)
Analytics
Chatapp
Khoros Care Integration
We experienced an issue with Facebook API. As a result, we noticed failure in responses on Facebook private conversations/DMs between 05:00 AM PST to 05:39 AM PST, 3rd Jan.
We will continue to monitor the situation and provide further updates accordingly.