Higher Logic Platform status is Operational

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    Higher Logic Platform Components

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    Higher Logic Platform Community

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    Higher Logic Platform Marketing Enterprise (Real Magnet)

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    Higher Logic Platform Marketing Professional (Informz)

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    Higher Logic Platform Alternatives

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    Meta Business Products APIs
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    [Care & Flow - Facebook] Failure in FB DM response due to API issue
    Started 3 Jan 2025 14:13:32 (15 days ago), still ongoing
    Incident without Impact
    Monitoring
    Khoros Care Integration
    Meta Business Products APIs

    We experienced an issue with Facebook API. As a result, we noticed failure in responses on Facebook private conversations/DMs between 05:00 AM PST to 05:39 AM PST, 3rd Jan.

    We will continue to monitor the situation and provide further updates accordingly.

    [Care & Flow - Facebook] Failure in DM response due to API issue
    Started 6 Jan 2025 13:44:45 (12 days ago), still ongoing
    Minor Incident
    Monitoring
    Khoros Care Integration
    Meta Business Products APIs

    We are experiencing an issue with the Facebook API, resulting in failure to respond to Facebook private conversations/DMs with an 'API rate-limit error.' We are collaborating with the Meta team and will update you as soon as we have more information.

    Khoros Care Integration
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    [Care & Flow - Facebook] Failure in FB DM response due to API issue
    Started 3 Jan 2025 14:13:32 (15 days ago), still ongoing
    Incident without Impact
    Monitoring
    Khoros Care Integration
    Meta Business Products APIs

    We experienced an issue with Facebook API. As a result, we noticed failure in responses on Facebook private conversations/DMs between 05:00 AM PST to 05:39 AM PST, 3rd Jan.

    We will continue to monitor the situation and provide further updates accordingly.

    [Care & Flow - Facebook] Failure in DM response due to API issue
    Started 6 Jan 2025 13:44:45 (12 days ago), still ongoing
    Minor Incident
    Monitoring
    Khoros Care Integration
    Meta Business Products APIs

    We are experiencing an issue with the Facebook API, resulting in failure to respond to Facebook private conversations/DMs with an 'API rate-limit error.' We are collaborating with the Meta team and will update you as soon as we have more information.

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    GoTo StatusPage

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    GoToConnect GoTo StatusPage

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    Appspace App for Devices
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    Appspace App for Devices Update - Global
    Started 18 Sep 2024 04:16:27 (4 months ago), still ongoing
    Incident without Impact
    Investigating
    Appspace App for Devices

    NOTE: The exact time of this release may vary depending on device platform as well as specific device configurations for device updates.

    On Wednesday September 18th, 2024 Appspace App for Devices v2.76.0 will be released. This release will be for the following platforms:

    • Public Cloud Downloads page (Android, BrightSign, LG WebOS, MacOS, Windows, Ubuntu, UWP WebView 2, Tizen)
    • Electron Artifacts on cloud.appspace.com/update (Both Windows and MacOS)
    • Public PWA (cloud.appspace.com/app)
    • Private Cloud Instances PWA 8.4.0-ac.3 and above
    • Google Play Store
    • Apple App Store
    • Chrome Store
    • Windows Store
    • Snap Store
    • BrightSign BSN on Google Storage

    For more information on this release please visit our release notes page: https://docs.appspace.com/latest/release-notes/app-devices-2-release-notes/

    See all