Triton Digital Platform Status

Resolved: This incident is considered resolved.

Monitoring: The root cause of the issue has been identified. A fix has been deployed. Teams are actively monitoring the system to confirm its effectiveness.

Investigating: We are investigating an issue in TAP where some flights are improperly created or copied. The resulting flights sometimes does not save at all or is saved with missing parameters. We advise clients to create flights from scratch until this incident can be resolved. More information to come.

Identified: We have identified an issue with our data display pipeline in Manadge. The issue affected Manadge's ability to display the data coming from newly created programmatic deals since Wednesday July 23rd. The issue did not affect ad delivery of the deals but rather only prevented Manadge from displaying data for those newly created deals. Our team is working on a fix to be applied soon. More information to come.

Investigating: We are continuing to investigate this issue.

Investigating: Maintenance Notification: Service Downtime for Omny Studio Recording Agent

Dear Valued Clients, We are writing to inform you of upcoming maintenance related to some changes being made by our cloud service provider which will affect the functionality of your live stream Recording Agents. To best manage those changes, there will be a brief downtime period lasting approximately 15 minutes on Saturday 5th July, sometime between 9:00 AM and 11:00 AM AEST. For the downtime period during the maintenance window, the recording functionality of live stream Recording Agents will not be operational . Recordings during this downtime period will stop abruptly and will not be captured by Omny Studio. If you have automatic podcasting setup for shows captured on this date, you may experience issues depending on your configuration – either shortened recordings being published or automatic podcasting not running if you have enabled the option to “exclude recordings that started or ended abruptly”. We recommend planning your recordings accordingly to avoid any inconvenience during this maintenance window. Once the updates are completed, full functionality will be restored. Thank you for your understanding as we work to minimize interruptions to your system. If you have any questions or concerns, please feel free to reach out to our support team.

Kind regards, The Omny Studio Team

Resolved: This incident is considered resolved.

Monitoring: The root cause of the issue has been identified. A fix has been deployed. Teams are actively monitoring the system to confirm its effectiveness.

Investigating: We are investigating an issue in TAP where some flights are improperly created or copied. The resulting flights sometimes does not save at all or is saved with missing parameters. We advise clients to create flights from scratch until this incident can be resolved. More information to come.

Identified: We have identified an issue with our data display pipeline in Manadge. The issue affected Manadge's ability to display the data coming from newly created programmatic deals since Wednesday July 23rd. The issue did not affect ad delivery of the deals but rather only prevented Manadge from displaying data for those newly created deals. Our team is working on a fix to be applied soon. More information to come.

Investigating: We are continuing to investigate this issue.

Investigating: Maintenance Notification: Service Downtime for Omny Studio Recording Agent

Dear Valued Clients, We are writing to inform you of upcoming maintenance related to some changes being made by our cloud service provider which will affect the functionality of your live stream Recording Agents. To best manage those changes, there will be a brief downtime period lasting approximately 15 minutes on Saturday 5th July, sometime between 9:00 AM and 11:00 AM AEST. For the downtime period during the maintenance window, the recording functionality of live stream Recording Agents will not be operational . Recordings during this downtime period will stop abruptly and will not be captured by Omny Studio. If you have automatic podcasting setup for shows captured on this date, you may experience issues depending on your configuration – either shortened recordings being published or automatic podcasting not running if you have enabled the option to “exclude recordings that started or ended abruptly”. We recommend planning your recordings accordingly to avoid any inconvenience during this maintenance window. Once the updates are completed, full functionality will be restored. Thank you for your understanding as we work to minimize interruptions to your system. If you have any questions or concerns, please feel free to reach out to our support team.

Kind regards, The Omny Studio Team

Resolved: This incident is considered resolved.

Monitoring: The root cause of the issue has been identified. A fix has been deployed. Teams are actively monitoring the system to confirm its effectiveness.

Investigating: We are investigating an issue in TAP where some flights are improperly created or copied. The resulting flights sometimes does not save at all or is saved with missing parameters. We advise clients to create flights from scratch until this incident can be resolved. More information to come.

Identified: We have identified an issue with our data display pipeline in Manadge. The issue affected Manadge's ability to display the data coming from newly created programmatic deals since Wednesday July 23rd. The issue did not affect ad delivery of the deals but rather only prevented Manadge from displaying data for those newly created deals. Our team is working on a fix to be applied soon. More information to come.

Investigating: We are continuing to investigate this issue.

Investigating: Maintenance Notification: Service Downtime for Omny Studio Recording Agent

Dear Valued Clients, We are writing to inform you of upcoming maintenance related to some changes being made by our cloud service provider which will affect the functionality of your live stream Recording Agents. To best manage those changes, there will be a brief downtime period lasting approximately 15 minutes on Saturday 5th July, sometime between 9:00 AM and 11:00 AM AEST. For the downtime period during the maintenance window, the recording functionality of live stream Recording Agents will not be operational . Recordings during this downtime period will stop abruptly and will not be captured by Omny Studio. If you have automatic podcasting setup for shows captured on this date, you may experience issues depending on your configuration – either shortened recordings being published or automatic podcasting not running if you have enabled the option to “exclude recordings that started or ended abruptly”. We recommend planning your recordings accordingly to avoid any inconvenience during this maintenance window. Once the updates are completed, full functionality will be restored. Thank you for your understanding as we work to minimize interruptions to your system. If you have any questions or concerns, please feel free to reach out to our support team.

Kind regards, The Omny Studio Team