Triton Digital Platform Status

Identified: We have identified an issue with our Forecasting/Avails data processing mechanisms where some processing jobs are failing to ingest new flight data. This is causing slightly incorrect data to be shown in the forecasting UI as we are currently missing 2 days of flight data. Our team will be reducing the number of data updates from 3x a day to 2x a day in an attempt to help the system recover as we find a permanent solution. More information to come.

Resolved: This incident is considered resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We’re aware of an issue currently affecting user logins on the Omny Studio platform. Some users may be unable to sign in or may experience delays.

Our team is actively investigating and working to restore full functionality as soon as possible.

Identified: We have identified an issue affecting the delivery timing of Saved Queries scheduled when using specific days on a weekly interval. Reports configured this way will be sent one day later than expected. Our team is working on correcting this behaviour. More information to come.

Investigating: We are currently investigating an issue with our DMP-provided Segment data processing mechanisms. The issue seems to be caused by a change made at our database provider. The impact of this incident is that we are unable to ingest new DMP segment data into our platform. Delivery of flights targeting DMP segments may be affected. More information to come.

Identified: We have identified an issue with our Forecasting/Avails data processing mechanisms where some processing jobs are failing to ingest new flight data. This is causing slightly incorrect data to be shown in the forecasting UI as we are currently missing 2 days of flight data. Our team will be reducing the number of data updates from 3x a day to 2x a day in an attempt to help the system recover as we find a permanent solution. More information to come.

Resolved: This incident is considered resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We’re aware of an issue currently affecting user logins on the Omny Studio platform. Some users may be unable to sign in or may experience delays.

Our team is actively investigating and working to restore full functionality as soon as possible.

Identified: We have identified an issue affecting the delivery timing of Saved Queries scheduled when using specific days on a weekly interval. Reports configured this way will be sent one day later than expected. Our team is working on correcting this behaviour. More information to come.

Investigating: We are currently investigating an issue with our DMP-provided Segment data processing mechanisms. The issue seems to be caused by a change made at our database provider. The impact of this incident is that we are unable to ingest new DMP segment data into our platform. Delivery of flights targeting DMP segments may be affected. More information to come.

Monitoring: The service has been restored and we are actively monitoring the situation. More information to come.

Investigating: We are currently investigating network issues impacting our Live Streaming Services in Australia, causing listener disconnections. More information to come.

Identified: We have identified an issue with our Forecasting/Avails data processing mechanisms where some processing jobs are failing to ingest new flight data. This is causing slightly incorrect data to be shown in the forecasting UI as we are currently missing 2 days of flight data. Our team will be reducing the number of data updates from 3x a day to 2x a day in an attempt to help the system recover as we find a permanent solution. More information to come.

Resolved: This incident is considered resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We’re aware of an issue currently affecting user logins on the Omny Studio platform. Some users may be unable to sign in or may experience delays.

Our team is actively investigating and working to restore full functionality as soon as possible.

Identified: We have identified an issue affecting the delivery timing of Saved Queries scheduled when using specific days on a weekly interval. Reports configured this way will be sent one day later than expected. Our team is working on correcting this behaviour. More information to come.

Investigating: We are currently investigating an issue with our DMP-provided Segment data processing mechanisms. The issue seems to be caused by a change made at our database provider. The impact of this incident is that we are unable to ingest new DMP segment data into our platform. Delivery of flights targeting DMP segments may be affected. More information to come.