Triton Digital Platform Status

Resolved: Our team has applied mitigation measures and have fixed the issue. Clients are once again able to upload new and manage Player V4 imagery in Player Web Admin as normal. This incident is considered resolved.

Identified: We have identified an issue with the upload mechanism in Player Web Admin where users are unable to upload new imagery to be displayed on their Triton V4 Player. Existing imagery is unaffected. We are actively looking for a solution. More information to come.

Resolved: Our team has applied mitigation measures and have fixed the issue. Clients are once again able to upload new and manage Player V4 imagery in Player Web Admin as normal. This incident is considered resolved.

Identified: We have identified an issue with the upload mechanism in Player Web Admin where users are unable to upload new imagery to be displayed on their Triton V4 Player. Existing imagery is unaffected. We are actively looking for a solution. More information to come.

Resolved: A fix was applied to our synchronization mechanism with The Trade Desk. Deals are once again sycning normally. All deals created during the incident have now properly synced to The Trade Desk. This incident is considered resolved.

Identified: We have identified a problem with our deal synchronisation mechanism with The Trade Desk. Deals created since August 20th are not syncing with The Trade Desk and therefore will not become active for delivery. We have contacted the DSP and are awaiting new authorization. Existing deals are unaffected. More information to come.

Resolved: Our monitoring has not shown further issues. This incident is considered resolved.

Monitoring: Mitigation measures have been applied by the third party platform. The volume of requests has returned to normal operating parameters. While we do not expect further issues, we will monitor the situation closely for the time being. More information to come.

Identified: We have identified the cause of the issue to be an abnormally high volume of requests coming from a third party platform. We have put mitigation measures in place to restrict traffic from this platform and are engaging with them to remediate the situation. More information to come.

Investigating: We are currently investigating reports of a temporary decrease in ad selection and delivery impacting On-Demand direct sold and programmatic campaigns. Ad request processing remains operational, but some publishers may experience lower than expected fill rates or delivery pacing. More information to come

Investigating: We are currently investing an issue impacting ondemand ad delivery. More information to come.

Resolved: Our monitoring has not shown further issues. This incident is considered resolved.

Monitoring: Mitigation measures have been applied by the third party platform. The volume of requests has returned to normal operating parameters. While we do not expect further issues, we will monitor the situation closely for the time being. More information to come.

Identified: We have identified the cause of the issue to be an abnormally high volume of requests coming from a third party platform. We have put mitigation measures in place to restrict traffic from this platform and are engaging with them to remediate the situation. More information to come.

Investigating: We are currently investigating reports of a temporary decrease in ad selection and delivery impacting On-Demand direct sold and programmatic campaigns. Ad request processing remains operational, but some publishers may experience lower than expected fill rates or delivery pacing. More information to come

Investigating: We are currently investing an issue impacting ondemand ad delivery. More information to come.

Resolved: This incident has been resolved. Deal ID is available again as a filter in Manadge Dashboards.

Identified: We have identified the cause of the issue and our team is working on developing a fix. More information to come.

Investigating: Our team continues to investigate the cause of the issue, which is proving to be more challenging to locate than previously anticipated. More information to come.

Investigating: We are currently investigating an issue impacting Manadge (TAP Programmatic Analytics Dashboard). The Deal ID is not available as a filter. This can disrupt Dashboard already created that were filtered by Deal ID. More information to come.

Resolved: Our monitoring shows no signs of further issues. This incident is considered resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are aware of an issue with our cloud hosting provider that is delaying analytics processing. Azure is having issues with Event Hubs since 05:15 AM UTC. This impacts

Analytics processing is delayed; however, once the issue is resolved, the system will catch up automatically, and downloads will appear Changes that would normally trigger a webhook event to be fired will be delayed, or in some cases lost. Some webhook events may be recovered once the underlying issue is resolved however, we expect some events will be discarded and not persisted due to the nature of this issue Audit events for changes made during the incident will not be delayed, or in some cases, lost. Some audit events may be recovered once the underlying issue is resolved, however, we expect some events will be discarded and not persisted due to the nature of this issue

Resolved: Our team has applied mitigation measures and have fixed the issue. Clients are once again able to upload new and manage Player V4 imagery in Player Web Admin as normal. This incident is considered resolved.

Identified: We have identified an issue with the upload mechanism in Player Web Admin where users are unable to upload new imagery to be displayed on their Triton V4 Player. Existing imagery is unaffected. We are actively looking for a solution. More information to come.

Resolved: A fix was applied to our synchronization mechanism with The Trade Desk. Deals are once again sycning normally. All deals created during the incident have now properly synced to The Trade Desk. This incident is considered resolved.

Identified: We have identified a problem with our deal synchronisation mechanism with The Trade Desk. Deals created since August 20th are not syncing with The Trade Desk and therefore will not become active for delivery. We have contacted the DSP and are awaiting new authorization. Existing deals are unaffected. More information to come.

Resolved: Our monitoring has not shown further issues. This incident is considered resolved.

Monitoring: Mitigation measures have been applied by the third party platform. The volume of requests has returned to normal operating parameters. While we do not expect further issues, we will monitor the situation closely for the time being. More information to come.

Identified: We have identified the cause of the issue to be an abnormally high volume of requests coming from a third party platform. We have put mitigation measures in place to restrict traffic from this platform and are engaging with them to remediate the situation. More information to come.

Investigating: We are currently investigating reports of a temporary decrease in ad selection and delivery impacting On-Demand direct sold and programmatic campaigns. Ad request processing remains operational, but some publishers may experience lower than expected fill rates or delivery pacing. More information to come

Investigating: We are currently investing an issue impacting ondemand ad delivery. More information to come.

Resolved: Our monitoring has not shown further issues. This incident is considered resolved.

Monitoring: Mitigation measures have been applied by the third party platform. The volume of requests has returned to normal operating parameters. While we do not expect further issues, we will monitor the situation closely for the time being. More information to come.

Identified: We have identified the cause of the issue to be an abnormally high volume of requests coming from a third party platform. We have put mitigation measures in place to restrict traffic from this platform and are engaging with them to remediate the situation. More information to come.

Investigating: We are currently investigating reports of a temporary decrease in ad selection and delivery impacting On-Demand direct sold and programmatic campaigns. Ad request processing remains operational, but some publishers may experience lower than expected fill rates or delivery pacing. More information to come

Investigating: We are currently investing an issue impacting ondemand ad delivery. More information to come.

Resolved: This incident has been resolved. Deal ID is available again as a filter in Manadge Dashboards.

Identified: We have identified the cause of the issue and our team is working on developing a fix. More information to come.

Investigating: Our team continues to investigate the cause of the issue, which is proving to be more challenging to locate than previously anticipated. More information to come.

Investigating: We are currently investigating an issue impacting Manadge (TAP Programmatic Analytics Dashboard). The Deal ID is not available as a filter. This can disrupt Dashboard already created that were filtered by Deal ID. More information to come.

Resolved: Our monitoring shows no signs of further issues. This incident is considered resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are aware of an issue with our cloud hosting provider that is delaying analytics processing. Azure is having issues with Event Hubs since 05:15 AM UTC. This impacts

Analytics processing is delayed; however, once the issue is resolved, the system will catch up automatically, and downloads will appear Changes that would normally trigger a webhook event to be fired will be delayed, or in some cases lost. Some webhook events may be recovered once the underlying issue is resolved however, we expect some events will be discarded and not persisted due to the nature of this issue Audit events for changes made during the incident will not be delayed, or in some cases, lost. Some audit events may be recovered once the underlying issue is resolved, however, we expect some events will be discarded and not persisted due to the nature of this issue

Resolved: Our team has applied mitigation measures and have fixed the issue. Clients are once again able to upload new and manage Player V4 imagery in Player Web Admin as normal. This incident is considered resolved.

Identified: We have identified an issue with the upload mechanism in Player Web Admin where users are unable to upload new imagery to be displayed on their Triton V4 Player. Existing imagery is unaffected. We are actively looking for a solution. More information to come.

Resolved: Our team has applied mitigation measures and have fixed the issue. Clients are once again able to upload new and manage Player V4 imagery in Player Web Admin as normal. This incident is considered resolved.

Identified: We have identified an issue with the upload mechanism in Player Web Admin where users are unable to upload new imagery to be displayed on their Triton V4 Player. Existing imagery is unaffected. We are actively looking for a solution. More information to come.

Resolved: A fix was applied to our synchronization mechanism with The Trade Desk. Deals are once again sycning normally. All deals created during the incident have now properly synced to The Trade Desk. This incident is considered resolved.

Identified: We have identified a problem with our deal synchronisation mechanism with The Trade Desk. Deals created since August 20th are not syncing with The Trade Desk and therefore will not become active for delivery. We have contacted the DSP and are awaiting new authorization. Existing deals are unaffected. More information to come.

Resolved: Our monitoring has not shown further issues. This incident is considered resolved.

Monitoring: Mitigation measures have been applied by the third party platform. The volume of requests has returned to normal operating parameters. While we do not expect further issues, we will monitor the situation closely for the time being. More information to come.

Identified: We have identified the cause of the issue to be an abnormally high volume of requests coming from a third party platform. We have put mitigation measures in place to restrict traffic from this platform and are engaging with them to remediate the situation. More information to come.

Investigating: We are currently investigating reports of a temporary decrease in ad selection and delivery impacting On-Demand direct sold and programmatic campaigns. Ad request processing remains operational, but some publishers may experience lower than expected fill rates or delivery pacing. More information to come

Investigating: We are currently investing an issue impacting ondemand ad delivery. More information to come.

Resolved: Our monitoring has not shown further issues. This incident is considered resolved.

Monitoring: Mitigation measures have been applied by the third party platform. The volume of requests has returned to normal operating parameters. While we do not expect further issues, we will monitor the situation closely for the time being. More information to come.

Identified: We have identified the cause of the issue to be an abnormally high volume of requests coming from a third party platform. We have put mitigation measures in place to restrict traffic from this platform and are engaging with them to remediate the situation. More information to come.

Investigating: We are currently investigating reports of a temporary decrease in ad selection and delivery impacting On-Demand direct sold and programmatic campaigns. Ad request processing remains operational, but some publishers may experience lower than expected fill rates or delivery pacing. More information to come

Investigating: We are currently investing an issue impacting ondemand ad delivery. More information to come.

Resolved: This incident has been resolved. Deal ID is available again as a filter in Manadge Dashboards.

Identified: We have identified the cause of the issue and our team is working on developing a fix. More information to come.

Investigating: Our team continues to investigate the cause of the issue, which is proving to be more challenging to locate than previously anticipated. More information to come.

Investigating: We are currently investigating an issue impacting Manadge (TAP Programmatic Analytics Dashboard). The Deal ID is not available as a filter. This can disrupt Dashboard already created that were filtered by Deal ID. More information to come.

Resolved: Our monitoring shows no signs of further issues. This incident is considered resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are aware of an issue with our cloud hosting provider that is delaying analytics processing. Azure is having issues with Event Hubs since 05:15 AM UTC. This impacts

Analytics processing is delayed; however, once the issue is resolved, the system will catch up automatically, and downloads will appear Changes that would normally trigger a webhook event to be fired will be delayed, or in some cases lost. Some webhook events may be recovered once the underlying issue is resolved however, we expect some events will be discarded and not persisted due to the nature of this issue Audit events for changes made during the incident will not be delayed, or in some cases, lost. Some audit events may be recovered once the underlying issue is resolved, however, we expect some events will be discarded and not persisted due to the nature of this issue