Triton Digital Platform Status

Identified: We have identified an issue where users will encounter a 403 error when attempting to save changes to their Triton V4 players. The cause has been found to be a result of upgrading our security protocols following the PHP2SHELL vulnerability. At the moment, we do not have plans to restore functionality to PWA. As previously communicated, Player Web Admin is scheduled for retirement, and customers are encouraged to transition to an alternative player solution as soon as possible. In the meantime, our team can assist with player updates manually for customers who require changes. If you need assistance, please contact our Support team to submit your player update requests. We apologize for the inconvenience and appreciate your understanding.

Identified: We have identified an issue where users will encounter a 403 error when attempting to save changes to their Triton V4 players. The cause has been found to be a result of upgrading our security protocols following the PHP2SHELL vulnerability. At the moment, we do not have plans to restore functionality to PWA. As previously communicated, Player Web Admin is scheduled for retirement, and customers are encouraged to transition to an alternative player solution as soon as possible. In the meantime, our team can assist with player updates manually for customers who require changes. If you need assistance, please contact our Support team to submit your player update requests. We apologize for the inconvenience and appreciate your understanding.

Resolved: No further incidents of this issue have been observed. This incident is considered resolved.

Monitoring: A fix has been deployed to production, and the affected flights have been corrected. Our team is monitoring delivery to confirm everything is working as expected. Further updates to follow.

Investigating: Please note that the issue is specifically isolated to the position targeting feature in the TAP Creative Manager.

Investigating: We have identified an issue with the recently deployed position targeting feature in TAP Creative Manager where flights created with position targeting do not deliver. Our team is currently working on a fix. More information to come.

Resolved: The TAP Forecasting site is now accessible, and the issue has been resolved. We apologize for the inconvenience and appreciate your patience.

Investigating: We are currently experiencing an issue with the TAP Forecasting site that is preventing users from accessing the platform.

Our technical team has been notified and is actively investigating the issue. We apologize for the inconvenience and will provide further updates as more information becomes available.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: Upon further investigation, we have uncovered an underlying service from a 3rd party vendor to be the root cause of the issue. We are engaging with the 3rd party for remediation. Please note that this incident does not affect programmatic ad delivery, nor does it affect programmatic impression data. More information to come.

Identified: We have identified the cause of the issue and are in the process of applying mitigation measures. More information to come.

Investigating: We are currently investigating an issue where some users cannot load Manadge Dashboards. More information to come

Identified: We have identified an issue where users will encounter a 403 error when attempting to save changes to their Triton V4 players. The cause has been found to be a result of upgrading our security protocols following the PHP2SHELL vulnerability. At the moment, we do not have plans to restore functionality to PWA. As previously communicated, Player Web Admin is scheduled for retirement, and customers are encouraged to transition to an alternative player solution as soon as possible. In the meantime, our team can assist with player updates manually for customers who require changes. If you need assistance, please contact our Support team to submit your player update requests. We apologize for the inconvenience and appreciate your understanding.

Resolved: No further incidents of this issue have been observed. This incident is considered resolved.

Monitoring: A fix has been deployed to production, and the affected flights have been corrected. Our team is monitoring delivery to confirm everything is working as expected. Further updates to follow.

Investigating: Please note that the issue is specifically isolated to the position targeting feature in the TAP Creative Manager.

Investigating: We have identified an issue with the recently deployed position targeting feature in TAP Creative Manager where flights created with position targeting do not deliver. Our team is currently working on a fix. More information to come.

Resolved: The TAP Forecasting site is now accessible, and the issue has been resolved. We apologize for the inconvenience and appreciate your patience.

Investigating: We are currently experiencing an issue with the TAP Forecasting site that is preventing users from accessing the platform.

Our technical team has been notified and is actively investigating the issue. We apologize for the inconvenience and will provide further updates as more information becomes available.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: Upon further investigation, we have uncovered an underlying service from a 3rd party vendor to be the root cause of the issue. We are engaging with the 3rd party for remediation. Please note that this incident does not affect programmatic ad delivery, nor does it affect programmatic impression data. More information to come.

Identified: We have identified the cause of the issue and are in the process of applying mitigation measures. More information to come.

Investigating: We are currently investigating an issue where some users cannot load Manadge Dashboards. More information to come

Identified: We have identified an issue where users will encounter a 403 error when attempting to save changes to their Triton V4 players. The cause has been found to be a result of upgrading our security protocols following the PHP2SHELL vulnerability. At the moment, we do not have plans to restore functionality to PWA. As previously communicated, Player Web Admin is scheduled for retirement, and customers are encouraged to transition to an alternative player solution as soon as possible. In the meantime, our team can assist with player updates manually for customers who require changes. If you need assistance, please contact our Support team to submit your player update requests. We apologize for the inconvenience and appreciate your understanding.

Identified: We have identified an issue where users will encounter a 403 error when attempting to save changes to their Triton V4 players. The cause has been found to be a result of upgrading our security protocols following the PHP2SHELL vulnerability. At the moment, we do not have plans to restore functionality to PWA. As previously communicated, Player Web Admin is scheduled for retirement, and customers are encouraged to transition to an alternative player solution as soon as possible. In the meantime, our team can assist with player updates manually for customers who require changes. If you need assistance, please contact our Support team to submit your player update requests. We apologize for the inconvenience and appreciate your understanding.

Resolved: No further incidents of this issue have been observed. This incident is considered resolved.

Monitoring: A fix has been deployed to production, and the affected flights have been corrected. Our team is monitoring delivery to confirm everything is working as expected. Further updates to follow.

Investigating: Please note that the issue is specifically isolated to the position targeting feature in the TAP Creative Manager.

Investigating: We have identified an issue with the recently deployed position targeting feature in TAP Creative Manager where flights created with position targeting do not deliver. Our team is currently working on a fix. More information to come.

Resolved: The TAP Forecasting site is now accessible, and the issue has been resolved. We apologize for the inconvenience and appreciate your patience.

Investigating: We are currently experiencing an issue with the TAP Forecasting site that is preventing users from accessing the platform.

Our technical team has been notified and is actively investigating the issue. We apologize for the inconvenience and will provide further updates as more information becomes available.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: Upon further investigation, we have uncovered an underlying service from a 3rd party vendor to be the root cause of the issue. We are engaging with the 3rd party for remediation. Please note that this incident does not affect programmatic ad delivery, nor does it affect programmatic impression data. More information to come.

Identified: We have identified the cause of the issue and are in the process of applying mitigation measures. More information to come.

Investigating: We are currently investigating an issue where some users cannot load Manadge Dashboards. More information to come