
Triton Digital Platform Status
Real-time updates of Triton Digital Platform issues and outages
Triton Digital Platform status is Partially Degraded Service
Triton Digital Platform AMERICAS
Podcast Ad Delivery
On-Demand Ad Delivery
TAP UI
TAP Programmatic UI (Yield-Op)
Omny Studio Management Portal
Triton Digital Platform EMEA
Active Incidents
We are currently investigating an issue where TAP flights using the Podcast delivery method along with Content Tags (specifically Station Tags) have stopped delivering around July 11th. The issue seems to be contained only to Midrolls. Prerolls and Postrolls are not currently known to be affected. Our team is actively looking to find the cause of the issue. More information to come.
We are investigating an issue in TAP where some flights are improperly created or copied. The resulting flights sometimes does not save at all or is saved with missing parameters. We advise clients to create flights from scratch until this incident can be resolved. More information to come.
Maintenance Notification: Service Downtime for Omny Studio Recording Agent
Dear Valued Clients, We are writing to inform you of upcoming maintenance related to some changes being made by our cloud service provider which will affect the functionality of your live stream Recording Agents. To best manage those changes, there will be a brief downtime period lasting approximately 15 minutes on Saturday 5th July, sometime between 9:00 AM and 11:00 AM AEST. For the downtime period during the maintenance window, the recording functionality of live stream Recording Agents will not be operational . Recordings during this downtime period will stop abruptly and will not be captured by Omny Studio. If you have automatic podcasting setup for shows captured on this date, you may experience issues depending on your configuration – either shortened recordings being published or automatic podcasting not running if you have enabled the option to “exclude recordings that started or ended abruptly”. We recommend planning your recordings accordingly to avoid any inconvenience during this maintenance window. Once the updates are completed, full functionality will be restored. Thank you for your understanding as we work to minimize interruptions to your system. If you have any questions or concerns, please feel free to reach out to our support team.
Kind regards, The Omny Studio Team
Recently Resolved Incidents
We currently have an issue with creation and update of Global Exclusion Rules in TAP Programmatic. Please refrain from creating or modifying global exclusion rules for the duration of this incident. Ad delivery and previously created rules are not affected. More information to come.
We are currently investigating the loss of a core network equipment at our PARIS datacenter. As a result, the site is operating with reduced capacity and redundancy.
A portion of the traffic has been rerouted to other data centers in the region to mitigate the impact.
Some Live Streaming and Podcast listeners may have experienced brief disconnections at the time of the incident, but services should have automatically reconnected shortly thereafter.
We will provide further updates as more information becomes available. Thank you for your patience.
We are investigating an issue where we are seeing higher than normal latency responses from our On Demand ad service. The issue seems to be contained to our Ashburn and Montreal locations. More information to come.
We are investigating an issue where TAP Programmatic is intermittently returning errors (500/504) or timing out. This incident is not affecting ad delivery. More information to come.
Triton Digital Platform Outage Survival Guide
Triton Digital Platform Components
Triton Digital Platform AMERICAS
Live Streaming Delivery - East
Live Streaming Delivery - West
Podcast Delivery
Content Delivery Network APIs
Live Streaming Ad Delivery
Podcast Ad Delivery
We are currently investigating an issue where TAP flights using the Podcast delivery method along with Content Tags (specifically Station Tags) have stopped delivering around July 11th. The issue seems to be contained only to Midrolls. Prerolls and Postrolls are not currently known to be affected. Our team is actively looking to find the cause of the issue. More information to come.
Programmatic Ad Delivery
On-Demand Ad Delivery
We are investigating an issue where we are seeing higher than normal latency responses from our On Demand ad service. The issue seems to be contained to our Ashburn and Montreal locations. More information to come.
Legacy Tap UI
TAP UI
We are investigating an issue in TAP where some flights are improperly created or copied. The resulting flights sometimes does not save at all or is saved with missing parameters. We advise clients to create flights from scratch until this incident can be resolved. More information to come.
TAP Explore
TAP Reporting
TAP Reporting - Inventory Availability Forecasting
TAP API
Media Buying API
Triton Creative Management API
DMP integrations
TAP Programmatic UI (Yield-Op)
We are investigating an issue where TAP Programmatic is intermittently returning errors (500/504) or timing out. This incident is not affecting ad delivery. More information to come.
We currently have an issue with creation and update of Global Exclusion Rules in TAP Programmatic. Please refrain from creating or modifying global exclusion rules for the duration of this incident. Ad delivery and previously created rules are not affected. More information to come.
Manadge (TAP Programmatic Analytics Dashboard)
Programmatic Scheduled Reports
Order Management System (OMS) Proxy
3rd party cookie synchronization
3rd Party Trackers & Programmatic Impressions
Metrics API (Advertising + Measurement)
Podcast Metrics UI
Triton Rankers
Streaming Metrics UI
Webcast Metrics UI
Webcast Metrics API
Data Collection Services (LT / LC)
Royalty Reporting Metrics UI
Custom Reports
Data Export Services
Omny Campaign Manager Forecasting Tool
Omny Studio Management Portal
Maintenance Notification: Service Downtime for Omny Studio Recording Agent
Dear Valued Clients, We are writing to inform you of upcoming maintenance related to some changes being made by our cloud service provider which will affect the functionality of your live stream Recording Agents. To best manage those changes, there will be a brief downtime period lasting approximately 15 minutes on Saturday 5th July, sometime between 9:00 AM and 11:00 AM AEST. For the downtime period during the maintenance window, the recording functionality of live stream Recording Agents will not be operational . Recordings during this downtime period will stop abruptly and will not be captured by Omny Studio. If you have automatic podcasting setup for shows captured on this date, you may experience issues depending on your configuration – either shortened recordings being published or automatic podcasting not running if you have enabled the option to “exclude recordings that started or ended abruptly”. We recommend planning your recordings accordingly to avoid any inconvenience during this maintenance window. Once the updates are completed, full functionality will be restored. Thank you for your understanding as we work to minimize interruptions to your system. If you have any questions or concerns, please feel free to reach out to our support team.
Kind regards, The Omny Studio Team
Omny Studio Management API
Omny Studio Recording Agent
Omny Studio Webhooks Service
Omny.fm Publishing
Settings UI
Login services
Single Sign On Services
Triton Console
SAM Broadcaster Cloud
Sounder
Triton Digital Platform EMEA
Live Streaming Delivery
We are currently investigating the loss of a core network equipment at our PARIS datacenter. As a result, the site is operating with reduced capacity and redundancy.
A portion of the traffic has been rerouted to other data centers in the region to mitigate the impact.
Some Live Streaming and Podcast listeners may have experienced brief disconnections at the time of the incident, but services should have automatically reconnected shortly thereafter.
We will provide further updates as more information becomes available. Thank you for your patience.
Podcast Delivery
We are currently investigating the loss of a core network equipment at our PARIS datacenter. As a result, the site is operating with reduced capacity and redundancy.
A portion of the traffic has been rerouted to other data centers in the region to mitigate the impact.
Some Live Streaming and Podcast listeners may have experienced brief disconnections at the time of the incident, but services should have automatically reconnected shortly thereafter.
We will provide further updates as more information becomes available. Thank you for your patience.
Content Delivery Network APIs
Live Streaming Ad Delivery
Podcast Ad Delivery
We are currently investigating an issue where TAP flights using the Podcast delivery method along with Content Tags (specifically Station Tags) have stopped delivering around July 11th. The issue seems to be contained only to Midrolls. Prerolls and Postrolls are not currently known to be affected. Our team is actively looking to find the cause of the issue. More information to come.
Programmatic Ad Delivery
On-Demand Ad Delivery
TAP UI
We are investigating an issue in TAP where some flights are improperly created or copied. The resulting flights sometimes does not save at all or is saved with missing parameters. We advise clients to create flights from scratch until this incident can be resolved. More information to come.
TAP Explore
Legacy Tap UI
TAP Reporting
TAP Reporting - Inventory Availability Forecasting
TAP API
Triton Creative Management API
Media Buying API
Order Management System (OMS) Proxy
DMP integrations
TAP Programmatic UI (Yield-Op)
We are investigating an issue where TAP Programmatic is intermittently returning errors (500/504) or timing out. This incident is not affecting ad delivery. More information to come.
We currently have an issue with creation and update of Global Exclusion Rules in TAP Programmatic. Please refrain from creating or modifying global exclusion rules for the duration of this incident. Ad delivery and previously created rules are not affected. More information to come.
Manadge (TAP Programmatic Analytics Dashboard)
Programmatic Scheduled Reports
3rd party cookie synchronisation
3rd Party Trackers & Programmatic Impressions
Metrics API (Advertising + Measurement)
Podcast Metrics UI
Triton Rankers
Streaming Metrics UI
Webcast Metrics UI
Webcast Metrics API
Data Collection Services (LT / LC)
Royalty Reporting Metrics UI
Custom Reports
Data Export Services
Omny Studio Management Portal
Maintenance Notification: Service Downtime for Omny Studio Recording Agent
Dear Valued Clients, We are writing to inform you of upcoming maintenance related to some changes being made by our cloud service provider which will affect the functionality of your live stream Recording Agents. To best manage those changes, there will be a brief downtime period lasting approximately 15 minutes on Saturday 5th July, sometime between 9:00 AM and 11:00 AM AEST. For the downtime period during the maintenance window, the recording functionality of live stream Recording Agents will not be operational . Recordings during this downtime period will stop abruptly and will not be captured by Omny Studio. If you have automatic podcasting setup for shows captured on this date, you may experience issues depending on your configuration – either shortened recordings being published or automatic podcasting not running if you have enabled the option to “exclude recordings that started or ended abruptly”. We recommend planning your recordings accordingly to avoid any inconvenience during this maintenance window. Once the updates are completed, full functionality will be restored. Thank you for your understanding as we work to minimize interruptions to your system. If you have any questions or concerns, please feel free to reach out to our support team.
Kind regards, The Omny Studio Team
Omny Studio Management API
Omny Campaign Manager Forecasting Tool
Omny Studio Recording Agent
Omny Studio Webhooks Service
Omny.fm Publishing
Settings UI
Login services
Single Sign On Services
Triton Console
SAM Broadcaster Cloud
Sounder
Triton Digital Platform APAC
Live Streaming Delivery - South East & Pacific
Live Streaming Delivery - South
Podcast Delivery
Content Delivery Network APIs
Live Streaming Ad Delivery
Podcast Ad Delivery
We are currently investigating an issue where TAP flights using the Podcast delivery method along with Content Tags (specifically Station Tags) have stopped delivering around July 11th. The issue seems to be contained only to Midrolls. Prerolls and Postrolls are not currently known to be affected. Our team is actively looking to find the cause of the issue. More information to come.
Programmatic Ad Delivery
On-Demand Ad Delivery
TAP UI
We are investigating an issue in TAP where some flights are improperly created or copied. The resulting flights sometimes does not save at all or is saved with missing parameters. We advise clients to create flights from scratch until this incident can be resolved. More information to come.
TAP Explore
TAP Reporting
TAP Reporting - Inventory Availability Forecasting
Legacy Tap UI
TAP API
Triton Creative Management API
DMP integrations
Media Buying API
TAP Programmatic UI (Yield-Op)
We are investigating an issue where TAP Programmatic is intermittently returning errors (500/504) or timing out. This incident is not affecting ad delivery. More information to come.
We currently have an issue with creation and update of Global Exclusion Rules in TAP Programmatic. Please refrain from creating or modifying global exclusion rules for the duration of this incident. Ad delivery and previously created rules are not affected. More information to come.
Manadge (TAP Programmatic Analytics Dashboard)
Programmatic Scheduled Reports
Order Management System (OMS) Proxy
3rd party cookie synchronisation
3rd Party Trackers & Programmatic Impressions
Metrics API (Advertising + Measurement)
Podcast Metrics UI
Triton Rankers
Streaming Metrics UI
Webcast Metrics UI
Webcast Metrics API
Data Collection Services (LT / LC)
Royalty Reporting Metrics UI
Custom Reports
Data Export Services
Omny Studio Management Portal
Omny Studio Management API
Maintenance Notification: Service Downtime for Omny Studio Recording Agent
Dear Valued Clients, We are writing to inform you of upcoming maintenance related to some changes being made by our cloud service provider which will affect the functionality of your live stream Recording Agents. To best manage those changes, there will be a brief downtime period lasting approximately 15 minutes on Saturday 5th July, sometime between 9:00 AM and 11:00 AM AEST. For the downtime period during the maintenance window, the recording functionality of live stream Recording Agents will not be operational . Recordings during this downtime period will stop abruptly and will not be captured by Omny Studio. If you have automatic podcasting setup for shows captured on this date, you may experience issues depending on your configuration – either shortened recordings being published or automatic podcasting not running if you have enabled the option to “exclude recordings that started or ended abruptly”. We recommend planning your recordings accordingly to avoid any inconvenience during this maintenance window. Once the updates are completed, full functionality will be restored. Thank you for your understanding as we work to minimize interruptions to your system. If you have any questions or concerns, please feel free to reach out to our support team.
Kind regards, The Omny Studio Team