Triton Digital Platform Status

Resolved: No further impact has been observed. This incident is considered resolved.

Monitoring: On May 1st between 18:55 and 19:55 UTC, our North American on demand ad servers experienced an abnormally high level of requests. This resulted in a temporary inability for our system to respond to On Demand Ad requests during this period. Ad Requests made to our other endpoints around the world were not affected. Our teams have mitigated the issue and we are monitoring the situation closely.

Resolved: This incident is now considered resolved.

Monitoring: We are currently monitoring an issue where users might have experienced momentarily where impression data was not displayed in campaign/flight tables in TAP UI. This was not impacting delivery.

Monitoring: The issue was found to be an unexpected side effect of a deployment made as part of the recent Metrics UI maintenance for 2026-05-05 at 07:30 PM UTC (https://tritonstatus.statuspage.io/incidents/p18m3qp182hm). A rollback has been applied which has restored functionality. Users still seeing a blank page are instructed to clear their browser cache and log back into Metrics/Tap. We are monitoring the situation closely.

Investigating: We are currently investigating reports of some users having issues accessing to Metrics UI (Webcast Metrics, Podcast Metrics and TAP Explore). As a workaround we recommend clearing your browser cache and temporary files and/or use incognito/Private mode. More information to come.

Monitoring: A fix has been deployed. Users should now see TAP Explore behave normally. We will be monitoring the situation closely.

Identified: The origin of the issue was identified. Our team is working on a fix. More information to come.

Investigating: We are investigating an issue in TAP Explore where users selecting the "Segment PoP" Report Type will cause the UI to go blanc. Our team is actively looking on restoring functionality. More information to come.

Monitoring: The issue was found to be an unexpected side effect of a deployment made as part of the recent Metrics UI maintenance for 2026-05-05 at 07:30 PM UTC (https://tritonstatus.statuspage.io/incidents/p18m3qp182hm). A rollback has been applied which has restored functionality. Users still seeing a blank page are instructed to clear their browser cache and log back into Metrics/Tap. We are monitoring the situation closely.

Investigating: We are currently investigating reports of some users having issues accessing to Metrics UI (Webcast Metrics, Podcast Metrics and TAP Explore). As a workaround we recommend clearing your browser cache and temporary files and/or use incognito/Private mode. More information to come.

Investigating: We have identified an issue with our connection to Google's Youtube Reporting API preventing us from gathering video podcast data. Users will not be able to see new data reported for April 28th onwards. There is a possibility that some clients will see incomplete data prior to April 28th as well. We are in contact with Google to restore this functionality. More information to come.

Monitoring: The issue was found to be an unexpected side effect of a deployment made as part of the recent Metrics UI maintenance for 2026-05-05 at 07:30 PM UTC (https://tritonstatus.statuspage.io/incidents/p18m3qp182hm). A rollback has been applied which has restored functionality. Users still seeing a blank page are instructed to clear their browser cache and log back into Metrics/Tap. We are monitoring the situation closely.

Investigating: We are currently investigating reports of some users having issues accessing to Metrics UI (Webcast Metrics, Podcast Metrics and TAP Explore). As a workaround we recommend clearing your browser cache and temporary files and/or use incognito/Private mode. More information to come.

Resolved: Connectivity and services have now been fully restored to our London data centre. This incident is considered resolved.

Identified: The issue was identified to be a faulty network equipment. The equipment was replaced and our team is currently working on restoring connectivity and services to the data centre. More information to come.

Investigating: We are currently investigating a network instability affecting our London datacenter. Listener experience and ad delivery might be impacted. We will provide further updates as more information becomes available. Thank you for your patience.

Resolved: Connectivity and services have now been fully restored to our London data centre. This incident is considered resolved.

Identified: The issue was identified to be a faulty network equipment. The equipment was replaced and our team is currently working on restoring connectivity and services to the data centre. More information to come.

Investigating: We are currently investigating a network instability affecting our London datacenter. Listener experience and ad delivery might be impacted. We will provide further updates as more information becomes available. Thank you for your patience.

Resolved: Connectivity and services have now been fully restored to our London data centre. This incident is considered resolved.

Identified: The issue was identified to be a faulty network equipment. The equipment was replaced and our team is currently working on restoring connectivity and services to the data centre. More information to come.

Investigating: We are currently investigating a network instability affecting our London datacenter. Listener experience and ad delivery might be impacted. We will provide further updates as more information becomes available. Thank you for your patience.

Resolved: Connectivity and services have now been fully restored to our London data centre. This incident is considered resolved.

Identified: The issue was identified to be a faulty network equipment. The equipment was replaced and our team is currently working on restoring connectivity and services to the data centre. More information to come.

Investigating: We are currently investigating a network instability affecting our London datacenter. Listener experience and ad delivery might be impacted. We will provide further updates as more information becomes available. Thank you for your patience.

Resolved: Connectivity and services have now been fully restored to our London data centre. This incident is considered resolved.

Identified: The issue was identified to be a faulty network equipment. The equipment was replaced and our team is currently working on restoring connectivity and services to the data centre. More information to come.

Investigating: We are currently investigating a network instability affecting our London datacenter. Listener experience and ad delivery might be impacted. We will provide further updates as more information becomes available. Thank you for your patience.

Resolved: This incident is now considered resolved.

Monitoring: We are currently monitoring an issue where users might have experienced momentarily where impression data was not displayed in campaign/flight tables in TAP UI. This was not impacting delivery.

Monitoring: The issue was found to be an unexpected side effect of a deployment made as part of the recent Metrics UI maintenance for 2026-05-05 at 07:30 PM UTC (https://tritonstatus.statuspage.io/incidents/p18m3qp182hm). A rollback has been applied which has restored functionality. Users still seeing a blank page are instructed to clear their browser cache and log back into Metrics/Tap. We are monitoring the situation closely.

Investigating: We are currently investigating reports of some users having issues accessing to Metrics UI (Webcast Metrics, Podcast Metrics and TAP Explore). As a workaround we recommend clearing your browser cache and temporary files and/or use incognito/Private mode. More information to come.

Monitoring: A fix has been deployed. Users should now see TAP Explore behave normally. We will be monitoring the situation closely.

Identified: The origin of the issue was identified. Our team is working on a fix. More information to come.

Investigating: We are investigating an issue in TAP Explore where users selecting the "Segment PoP" Report Type will cause the UI to go blanc. Our team is actively looking on restoring functionality. More information to come.

Monitoring: The issue was found to be an unexpected side effect of a deployment made as part of the recent Metrics UI maintenance for 2026-05-05 at 07:30 PM UTC (https://tritonstatus.statuspage.io/incidents/p18m3qp182hm). A rollback has been applied which has restored functionality. Users still seeing a blank page are instructed to clear their browser cache and log back into Metrics/Tap. We are monitoring the situation closely.

Investigating: We are currently investigating reports of some users having issues accessing to Metrics UI (Webcast Metrics, Podcast Metrics and TAP Explore). As a workaround we recommend clearing your browser cache and temporary files and/or use incognito/Private mode. More information to come.

Investigating: We have identified an issue with our connection to Google's Youtube Reporting API preventing us from gathering video podcast data. Users will not be able to see new data reported for April 28th onwards. There is a possibility that some clients will see incomplete data prior to April 28th as well. We are in contact with Google to restore this functionality. More information to come.

Monitoring: The issue was found to be an unexpected side effect of a deployment made as part of the recent Metrics UI maintenance for 2026-05-05 at 07:30 PM UTC (https://tritonstatus.statuspage.io/incidents/p18m3qp182hm). A rollback has been applied which has restored functionality. Users still seeing a blank page are instructed to clear their browser cache and log back into Metrics/Tap. We are monitoring the situation closely.

Investigating: We are currently investigating reports of some users having issues accessing to Metrics UI (Webcast Metrics, Podcast Metrics and TAP Explore). As a workaround we recommend clearing your browser cache and temporary files and/or use incognito/Private mode. More information to come.

Resolved: This incident is now considered resolved.

Monitoring: We are currently monitoring an issue where users might have experienced momentarily where impression data was not displayed in campaign/flight tables in TAP UI. This was not impacting delivery.

Monitoring: The issue was found to be an unexpected side effect of a deployment made as part of the recent Metrics UI maintenance for 2026-05-05 at 07:30 PM UTC (https://tritonstatus.statuspage.io/incidents/p18m3qp182hm). A rollback has been applied which has restored functionality. Users still seeing a blank page are instructed to clear their browser cache and log back into Metrics/Tap. We are monitoring the situation closely.

Investigating: We are currently investigating reports of some users having issues accessing to Metrics UI (Webcast Metrics, Podcast Metrics and TAP Explore). As a workaround we recommend clearing your browser cache and temporary files and/or use incognito/Private mode. More information to come.

Monitoring: A fix has been deployed. Users should now see TAP Explore behave normally. We will be monitoring the situation closely.

Identified: The origin of the issue was identified. Our team is working on a fix. More information to come.

Investigating: We are investigating an issue in TAP Explore where users selecting the "Segment PoP" Report Type will cause the UI to go blanc. Our team is actively looking on restoring functionality. More information to come.

Monitoring: The issue was found to be an unexpected side effect of a deployment made as part of the recent Metrics UI maintenance for 2026-05-05 at 07:30 PM UTC (https://tritonstatus.statuspage.io/incidents/p18m3qp182hm). A rollback has been applied which has restored functionality. Users still seeing a blank page are instructed to clear their browser cache and log back into Metrics/Tap. We are monitoring the situation closely.

Investigating: We are currently investigating reports of some users having issues accessing to Metrics UI (Webcast Metrics, Podcast Metrics and TAP Explore). As a workaround we recommend clearing your browser cache and temporary files and/or use incognito/Private mode. More information to come.

Investigating: We have identified an issue with our connection to Google's Youtube Reporting API preventing us from gathering video podcast data. Users will not be able to see new data reported for April 28th onwards. There is a possibility that some clients will see incomplete data prior to April 28th as well. We are in contact with Google to restore this functionality. More information to come.

Monitoring: The issue was found to be an unexpected side effect of a deployment made as part of the recent Metrics UI maintenance for 2026-05-05 at 07:30 PM UTC (https://tritonstatus.statuspage.io/incidents/p18m3qp182hm). A rollback has been applied which has restored functionality. Users still seeing a blank page are instructed to clear their browser cache and log back into Metrics/Tap. We are monitoring the situation closely.

Investigating: We are currently investigating reports of some users having issues accessing to Metrics UI (Webcast Metrics, Podcast Metrics and TAP Explore). As a workaround we recommend clearing your browser cache and temporary files and/or use incognito/Private mode. More information to come.