Triton Digital Platform Status

Resolved: This issue is resolved. We did a rollback for the number of data updates to 3x a day.

Identified: We have identified an issue with our Forecasting/Avails data processing mechanisms where some processing jobs are failing to ingest new flight data. This is causing slightly incorrect data to be shown in the forecasting UI as we are currently missing 2 days of flight data. Our team will be reducing the number of data updates from 3x a day to 2x a day in an attempt to help the system recover as we find a permanent solution. More information to come.

Resolved: Data has been reprocessed and s now displaying correctly int he Manadge UI. This incident is considered resolved.

Identified: We have identified an issue where data is missing in Manadge between 13:00 and 18:00 UTC on June 7th 2025. We are currently reprocessing the data to have it displayed. More information to come.

Investigating: We are continuing to investigate this issue.

Investigating: Maintenance Notification: Service Downtime for Omny Studio Recording Agent

Dear Valued Clients, We are writing to inform you of upcoming maintenance related to some changes being made by our cloud service provider which will affect the functionality of your live stream Recording Agents. To best manage those changes, there will be a brief downtime period lasting approximately 15 minutes on Saturday 5th July, sometime between 9:00 AM and 11:00 AM AEST. For the downtime period during the maintenance window, the recording functionality of live stream Recording Agents will not be operational . Recordings during this downtime period will stop abruptly and will not be captured by Omny Studio. If you have automatic podcasting setup for shows captured on this date, you may experience issues depending on your configuration – either shortened recordings being published or automatic podcasting not running if you have enabled the option to “exclude recordings that started or ended abruptly”. We recommend planning your recordings accordingly to avoid any inconvenience during this maintenance window. Once the updates are completed, full functionality will be restored. Thank you for your understanding as we work to minimize interruptions to your system. If you have any questions or concerns, please feel free to reach out to our support team.

Kind regards, The Omny Studio Team

Resolved: This issue is resolved. We did a rollback for the number of data updates to 3x a day.

Identified: We have identified an issue with our Forecasting/Avails data processing mechanisms where some processing jobs are failing to ingest new flight data. This is causing slightly incorrect data to be shown in the forecasting UI as we are currently missing 2 days of flight data. Our team will be reducing the number of data updates from 3x a day to 2x a day in an attempt to help the system recover as we find a permanent solution. More information to come.

Resolved: Data has been reprocessed and s now displaying correctly int he Manadge UI. This incident is considered resolved.

Identified: We have identified an issue where data is missing in Manadge between 13:00 and 18:00 UTC on June 7th 2025. We are currently reprocessing the data to have it displayed. More information to come.

Investigating: We are continuing to investigate this issue.

Investigating: Maintenance Notification: Service Downtime for Omny Studio Recording Agent

Dear Valued Clients, We are writing to inform you of upcoming maintenance related to some changes being made by our cloud service provider which will affect the functionality of your live stream Recording Agents. To best manage those changes, there will be a brief downtime period lasting approximately 15 minutes on Saturday 5th July, sometime between 9:00 AM and 11:00 AM AEST. For the downtime period during the maintenance window, the recording functionality of live stream Recording Agents will not be operational . Recordings during this downtime period will stop abruptly and will not be captured by Omny Studio. If you have automatic podcasting setup for shows captured on this date, you may experience issues depending on your configuration – either shortened recordings being published or automatic podcasting not running if you have enabled the option to “exclude recordings that started or ended abruptly”. We recommend planning your recordings accordingly to avoid any inconvenience during this maintenance window. Once the updates are completed, full functionality will be restored. Thank you for your understanding as we work to minimize interruptions to your system. If you have any questions or concerns, please feel free to reach out to our support team.

Kind regards, The Omny Studio Team

Resolved: This issue is resolved. We did a rollback for the number of data updates to 3x a day.

Identified: We have identified an issue with our Forecasting/Avails data processing mechanisms where some processing jobs are failing to ingest new flight data. This is causing slightly incorrect data to be shown in the forecasting UI as we are currently missing 2 days of flight data. Our team will be reducing the number of data updates from 3x a day to 2x a day in an attempt to help the system recover as we find a permanent solution. More information to come.

Resolved: Data has been reprocessed and s now displaying correctly int he Manadge UI. This incident is considered resolved.

Identified: We have identified an issue where data is missing in Manadge between 13:00 and 18:00 UTC on June 7th 2025. We are currently reprocessing the data to have it displayed. More information to come.

Investigating: We are continuing to investigate this issue.

Investigating: Maintenance Notification: Service Downtime for Omny Studio Recording Agent

Dear Valued Clients, We are writing to inform you of upcoming maintenance related to some changes being made by our cloud service provider which will affect the functionality of your live stream Recording Agents. To best manage those changes, there will be a brief downtime period lasting approximately 15 minutes on Saturday 5th July, sometime between 9:00 AM and 11:00 AM AEST. For the downtime period during the maintenance window, the recording functionality of live stream Recording Agents will not be operational . Recordings during this downtime period will stop abruptly and will not be captured by Omny Studio. If you have automatic podcasting setup for shows captured on this date, you may experience issues depending on your configuration – either shortened recordings being published or automatic podcasting not running if you have enabled the option to “exclude recordings that started or ended abruptly”. We recommend planning your recordings accordingly to avoid any inconvenience during this maintenance window. Once the updates are completed, full functionality will be restored. Thank you for your understanding as we work to minimize interruptions to your system. If you have any questions or concerns, please feel free to reach out to our support team.

Kind regards, The Omny Studio Team