Gnatta Status
Real-time updates of Gnatta issues and outages
Gnatta status is Operational
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Active Incidents
No active incidents
Recently Resolved Incidents
We recently experienced an issue that affected inbound email processing. This has now been resolved, and emails are flowing as expected.
A portion of emails sent by customers between 00:10 and 12:40 on 10/04/2026 will not have been received into Gnatta and will need to be handled outside of the platform. This will only affect email accounts that are not Microsoft 365 accounts.
We are reviewing our automated monitoring and alerting to prevent this from happening again. We apologise for any disruption caused.
Gnatta Outage Survival Guide
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We recently experienced an issue that affected inbound email processing. This has now been resolved, and emails are flowing as expected.
A portion of emails sent by customers between 00:10 and 12:40 on 10/04/2026 will not have been received into Gnatta and will need to be handled outside of the platform. This will only affect email accounts that are not Microsoft 365 accounts.
We are reviewing our automated monitoring and alerting to prevent this from happening again. We apologise for any disruption caused.