Ultimate AI's System Uptime status is Operational

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Ultimate AI's System Uptime Dashboard

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Ultimate AI's System Uptime Core Services

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Unable to download Automation Reports
Started 15 Aug 2024 17:25:14 (3 months ago), still ongoing
Minor Incident
Investigating
Dashboard

We are currently investigating this issue.

Recently Resolved Incidents

Multi-touch ticket automation partial outage
Started 18 Nov 2024 14:25:47 (3 days ago), resolved 18 Nov 2024 14:29:32 (3 days ago)
Major Incident
Resolved
Core Services

After deploying an improvement aimed at multi-touch ticket automation to enable support for Zendesk API, we forced an update on the JSON body of the ultimate trigger - Impacting some customers. Feature has been already rolled back - we are monitoring the impact.

Ultimate AI's System Uptime Outage Survival Guide

A step-by-step guide to help you survive a Ultimate AI's System Uptime outage
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    Ultimate AI's System Uptime Components

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    Ultimate AI's System Uptime Public API

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    Ultimate AI's System Uptime Dashboard

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    Unable to download Automation Reports
    Started 15 Aug 2024 17:25:14 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Dashboard

    We are currently investigating this issue.

    Ultimate AI's System Uptime Backend Integrations

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    Ultimate AI's System Uptime Analytics

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    Ultimate AI's System Uptime Web Chat Widget

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    Ultimate AI's System Uptime Core Services

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    Multi-touch ticket automation partial outage
    Started 18 Nov 2024 14:25:47 (3 days ago), resolved 18 Nov 2024 14:29:32 (3 days ago)
    Major Incident
    Resolved
    Core Services

    After deploying an improvement aimed at multi-touch ticket automation to enable support for Zendesk API, we forced an update on the JSON body of the ultimate trigger - Impacting some customers. Feature has been already rolled back - we are monitoring the impact.

    Ultimate AI's System Uptime Chat integrations

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    Sunshine
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    LiveChat.com CRM Integration
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    Zendesk Chat
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    Salesforce
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    Freshchat
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    Zendesk Support Automation
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    Giosg Automation
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    Intercom Automation
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    Freshdesk Automation
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    Ultimate AI's System Uptime Thirdparty Providers

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    Zendesk Sunshine Conversations Sunshine Conversations Core API
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    Zendesk Sunshine Conversations Web SDK
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    Salesforce EU40
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    Salesforce UM7
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    Salesforce EU37
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    LiveChat Agent apps
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    LiveChat Integrations
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    LiveChat Subprocessors' service
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    LiveChat API
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    LiveChat Chat widget
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    Ultimate AI's System Uptime Alternatives

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