Jira Service Management Status

Resolved: On July 20, 2026, some Jira and Jira Service Management users may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. We are currently seeing signs of improvements, however, affected users may experience delays in Jira and Jira Service management Automation rule executions.

We'll continue to share additional updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: Our notification provider has identified the root of the issue that is causing voice call failures to some India-based mobile numbers.

We understand the inconvenience this may cause and appreciate your patience while our provider works on restoring the service. If you have experienced any issues with voice notifications, please contact our Support for assistance.

Identified: A small number of voice notifications for Jira Service Management and Opsgenie customers using India based mobile numbers may fail. Customers may see failed voice call logs and not receive the expected paging call.

Our 3rd party notification provider is actively working towards restoring the voice notification delivery and we will provide updates once the issue is resolved. If you need any further support or information, please reach out to our support team.

Identified: We are working with our notification provider to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Resolved: Our team has been able to validate that all rule executions are performing normally and this issue is now resolved.

Identified: The team has identified a root cause and after initial testing, is now enacting scaling changes to help to prevent these rule execution delays. We'll monitor performance over the next 24 hours and provide an update at that time or sooner if we can confirm the improvement is in place.

Investigating: Our teams are continuing to investigate delays in Jira and Jira Service Management automation rule executions for some customers. We are seeing signs of improvement, but affected users may still experience delays. We'll share updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: On July 20, 2026, some Jira and Jira Service Management users may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. We are currently seeing signs of improvements, however, affected users may experience delays in Jira and Jira Service management Automation rule executions.

We'll continue to share additional updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: Our notification provider has identified the root of the issue that is causing voice call failures to some India-based mobile numbers.

We understand the inconvenience this may cause and appreciate your patience while our provider works on restoring the service. If you have experienced any issues with voice notifications, please contact our Support for assistance.

Identified: A small number of voice notifications for Jira Service Management and Opsgenie customers using India based mobile numbers may fail. Customers may see failed voice call logs and not receive the expected paging call.

Our 3rd party notification provider is actively working towards restoring the voice notification delivery and we will provide updates once the issue is resolved. If you need any further support or information, please reach out to our support team.

Identified: We are working with our notification provider to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Resolved: Our team has been able to validate that all rule executions are performing normally and this issue is now resolved.

Identified: The team has identified a root cause and after initial testing, is now enacting scaling changes to help to prevent these rule execution delays. We'll monitor performance over the next 24 hours and provide an update at that time or sooner if we can confirm the improvement is in place.

Investigating: Our teams are continuing to investigate delays in Jira and Jira Service Management automation rule executions for some customers. We are seeing signs of improvement, but affected users may still experience delays. We'll share updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: On July 20, 2026, some Jira and Jira Service Management users may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. We are currently seeing signs of improvements, however, affected users may experience delays in Jira and Jira Service management Automation rule executions.

We'll continue to share additional updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: Our notification provider has identified the root of the issue that is causing voice call failures to some India-based mobile numbers.

We understand the inconvenience this may cause and appreciate your patience while our provider works on restoring the service. If you have experienced any issues with voice notifications, please contact our Support for assistance.

Identified: A small number of voice notifications for Jira Service Management and Opsgenie customers using India based mobile numbers may fail. Customers may see failed voice call logs and not receive the expected paging call.

Our 3rd party notification provider is actively working towards restoring the voice notification delivery and we will provide updates once the issue is resolved. If you need any further support or information, please reach out to our support team.

Identified: We are working with our notification provider to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Resolved: Our team has been able to validate that all rule executions are performing normally and this issue is now resolved.

Identified: The team has identified a root cause and after initial testing, is now enacting scaling changes to help to prevent these rule execution delays. We'll monitor performance over the next 24 hours and provide an update at that time or sooner if we can confirm the improvement is in place.

Investigating: Our teams are continuing to investigate delays in Jira and Jira Service Management automation rule executions for some customers. We are seeing signs of improvement, but affected users may still experience delays. We'll share updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: On July 20, 2026, some Jira and Jira Service Management users may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. We are currently seeing signs of improvements, however, affected users may experience delays in Jira and Jira Service management Automation rule executions.

We'll continue to share additional updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: Our notification provider has identified the root of the issue that is causing voice call failures to some India-based mobile numbers.

We understand the inconvenience this may cause and appreciate your patience while our provider works on restoring the service. If you have experienced any issues with voice notifications, please contact our Support for assistance.

Identified: A small number of voice notifications for Jira Service Management and Opsgenie customers using India based mobile numbers may fail. Customers may see failed voice call logs and not receive the expected paging call.

Our 3rd party notification provider is actively working towards restoring the voice notification delivery and we will provide updates once the issue is resolved. If you need any further support or information, please reach out to our support team.

Identified: We are working with our notification provider to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Resolved: Our team has been able to validate that all rule executions are performing normally and this issue is now resolved.

Identified: The team has identified a root cause and after initial testing, is now enacting scaling changes to help to prevent these rule execution delays. We'll monitor performance over the next 24 hours and provide an update at that time or sooner if we can confirm the improvement is in place.

Investigating: Our teams are continuing to investigate delays in Jira and Jira Service Management automation rule executions for some customers. We are seeing signs of improvement, but affected users may still experience delays. We'll share updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: On July 20, 2026, some Jira and Jira Service Management users may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. We are currently seeing signs of improvements, however, affected users may experience delays in Jira and Jira Service management Automation rule executions.

We'll continue to share additional updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: Our notification provider has identified the root of the issue that is causing voice call failures to some India-based mobile numbers.

We understand the inconvenience this may cause and appreciate your patience while our provider works on restoring the service. If you have experienced any issues with voice notifications, please contact our Support for assistance.

Identified: A small number of voice notifications for Jira Service Management and Opsgenie customers using India based mobile numbers may fail. Customers may see failed voice call logs and not receive the expected paging call.

Our 3rd party notification provider is actively working towards restoring the voice notification delivery and we will provide updates once the issue is resolved. If you need any further support or information, please reach out to our support team.

Identified: We are working with our notification provider to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Resolved: Our team has been able to validate that all rule executions are performing normally and this issue is now resolved.

Identified: The team has identified a root cause and after initial testing, is now enacting scaling changes to help to prevent these rule execution delays. We'll monitor performance over the next 24 hours and provide an update at that time or sooner if we can confirm the improvement is in place.

Investigating: Our teams are continuing to investigate delays in Jira and Jira Service Management automation rule executions for some customers. We are seeing signs of improvement, but affected users may still experience delays. We'll share updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: On July 20, 2026, some Jira and Jira Service Management users may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. We are currently seeing signs of improvements, however, affected users may experience delays in Jira and Jira Service management Automation rule executions.

We'll continue to share additional updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: Our notification provider has identified the root of the issue that is causing voice call failures to some India-based mobile numbers.

We understand the inconvenience this may cause and appreciate your patience while our provider works on restoring the service. If you have experienced any issues with voice notifications, please contact our Support for assistance.

Identified: A small number of voice notifications for Jira Service Management and Opsgenie customers using India based mobile numbers may fail. Customers may see failed voice call logs and not receive the expected paging call.

Our 3rd party notification provider is actively working towards restoring the voice notification delivery and we will provide updates once the issue is resolved. If you need any further support or information, please reach out to our support team.

Identified: We are working with our notification provider to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Resolved: Our team has been able to validate that all rule executions are performing normally and this issue is now resolved.

Identified: The team has identified a root cause and after initial testing, is now enacting scaling changes to help to prevent these rule execution delays. We'll monitor performance over the next 24 hours and provide an update at that time or sooner if we can confirm the improvement is in place.

Investigating: Our teams are continuing to investigate delays in Jira and Jira Service Management automation rule executions for some customers. We are seeing signs of improvement, but affected users may still experience delays. We'll share updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: On July 20, 2026, some Jira and Jira Service Management users may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. We are currently seeing signs of improvements, however, affected users may experience delays in Jira and Jira Service management Automation rule executions.

We'll continue to share additional updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: Our notification provider has identified the root of the issue that is causing voice call failures to some India-based mobile numbers.

We understand the inconvenience this may cause and appreciate your patience while our provider works on restoring the service. If you have experienced any issues with voice notifications, please contact our Support for assistance.

Identified: A small number of voice notifications for Jira Service Management and Opsgenie customers using India based mobile numbers may fail. Customers may see failed voice call logs and not receive the expected paging call.

Our 3rd party notification provider is actively working towards restoring the voice notification delivery and we will provide updates once the issue is resolved. If you need any further support or information, please reach out to our support team.

Identified: We are working with our notification provider to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Resolved: Our team has been able to validate that all rule executions are performing normally and this issue is now resolved.

Identified: The team has identified a root cause and after initial testing, is now enacting scaling changes to help to prevent these rule execution delays. We'll monitor performance over the next 24 hours and provide an update at that time or sooner if we can confirm the improvement is in place.

Investigating: Our teams are continuing to investigate delays in Jira and Jira Service Management automation rule executions for some customers. We are seeing signs of improvement, but affected users may still experience delays. We'll share updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: On July 20, 2026, some Jira and Jira Service Management users may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. We are currently seeing signs of improvements, however, affected users may experience delays in Jira and Jira Service management Automation rule executions.

We'll continue to share additional updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: Our notification provider has identified the root of the issue that is causing voice call failures to some India-based mobile numbers.

We understand the inconvenience this may cause and appreciate your patience while our provider works on restoring the service. If you have experienced any issues with voice notifications, please contact our Support for assistance.

Identified: A small number of voice notifications for Jira Service Management and Opsgenie customers using India based mobile numbers may fail. Customers may see failed voice call logs and not receive the expected paging call.

Our 3rd party notification provider is actively working towards restoring the voice notification delivery and we will provide updates once the issue is resolved. If you need any further support or information, please reach out to our support team.

Identified: We are working with our notification provider to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Resolved: Our team has been able to validate that all rule executions are performing normally and this issue is now resolved.

Identified: The team has identified a root cause and after initial testing, is now enacting scaling changes to help to prevent these rule execution delays. We'll monitor performance over the next 24 hours and provide an update at that time or sooner if we can confirm the improvement is in place.

Investigating: Our teams are continuing to investigate delays in Jira and Jira Service Management automation rule executions for some customers. We are seeing signs of improvement, but affected users may still experience delays. We'll share updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: On July 20, 2026, some Jira and Jira Service Management users may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. We are currently seeing signs of improvements, however, affected users may experience delays in Jira and Jira Service management Automation rule executions.

We'll continue to share additional updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: Our notification provider has identified the root of the issue that is causing voice call failures to some India-based mobile numbers.

We understand the inconvenience this may cause and appreciate your patience while our provider works on restoring the service. If you have experienced any issues with voice notifications, please contact our Support for assistance.

Identified: A small number of voice notifications for Jira Service Management and Opsgenie customers using India based mobile numbers may fail. Customers may see failed voice call logs and not receive the expected paging call.

Our 3rd party notification provider is actively working towards restoring the voice notification delivery and we will provide updates once the issue is resolved. If you need any further support or information, please reach out to our support team.

Identified: We are working with our notification provider to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Resolved: Our team has been able to validate that all rule executions are performing normally and this issue is now resolved.

Identified: The team has identified a root cause and after initial testing, is now enacting scaling changes to help to prevent these rule execution delays. We'll monitor performance over the next 24 hours and provide an update at that time or sooner if we can confirm the improvement is in place.

Investigating: Our teams are continuing to investigate delays in Jira and Jira Service Management automation rule executions for some customers. We are seeing signs of improvement, but affected users may still experience delays. We'll share updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: On July 20, 2026, some Jira and Jira Service Management users may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. We are currently seeing signs of improvements, however, affected users may experience delays in Jira and Jira Service management Automation rule executions.

We'll continue to share additional updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: Our notification provider has identified the root of the issue that is causing voice call failures to some India-based mobile numbers.

We understand the inconvenience this may cause and appreciate your patience while our provider works on restoring the service. If you have experienced any issues with voice notifications, please contact our Support for assistance.

Identified: A small number of voice notifications for Jira Service Management and Opsgenie customers using India based mobile numbers may fail. Customers may see failed voice call logs and not receive the expected paging call.

Our 3rd party notification provider is actively working towards restoring the voice notification delivery and we will provide updates once the issue is resolved. If you need any further support or information, please reach out to our support team.

Identified: We are working with our notification provider to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Resolved: Our team has been able to validate that all rule executions are performing normally and this issue is now resolved.

Identified: The team has identified a root cause and after initial testing, is now enacting scaling changes to help to prevent these rule execution delays. We'll monitor performance over the next 24 hours and provide an update at that time or sooner if we can confirm the improvement is in place.

Investigating: Our teams are continuing to investigate delays in Jira and Jira Service Management automation rule executions for some customers. We are seeing signs of improvement, but affected users may still experience delays. We'll share updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: On July 20, 2026, some Jira and Jira Service Management users may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. We are currently seeing signs of improvements, however, affected users may experience delays in Jira and Jira Service management Automation rule executions.

We'll continue to share additional updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: Our notification provider has identified the root of the issue that is causing voice call failures to some India-based mobile numbers.

We understand the inconvenience this may cause and appreciate your patience while our provider works on restoring the service. If you have experienced any issues with voice notifications, please contact our Support for assistance.

Identified: A small number of voice notifications for Jira Service Management and Opsgenie customers using India based mobile numbers may fail. Customers may see failed voice call logs and not receive the expected paging call.

Our 3rd party notification provider is actively working towards restoring the voice notification delivery and we will provide updates once the issue is resolved. If you need any further support or information, please reach out to our support team.

Identified: We are working with our notification provider to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Resolved: Our team has been able to validate that all rule executions are performing normally and this issue is now resolved.

Identified: The team has identified a root cause and after initial testing, is now enacting scaling changes to help to prevent these rule execution delays. We'll monitor performance over the next 24 hours and provide an update at that time or sooner if we can confirm the improvement is in place.

Investigating: Our teams are continuing to investigate delays in Jira and Jira Service Management automation rule executions for some customers. We are seeing signs of improvement, but affected users may still experience delays. We'll share updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: On July 20, 2026, some Jira and Jira Service Management users may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. We are currently seeing signs of improvements, however, affected users may experience delays in Jira and Jira Service management Automation rule executions.

We'll continue to share additional updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: Our notification provider has identified the root of the issue that is causing voice call failures to some India-based mobile numbers.

We understand the inconvenience this may cause and appreciate your patience while our provider works on restoring the service. If you have experienced any issues with voice notifications, please contact our Support for assistance.

Identified: A small number of voice notifications for Jira Service Management and Opsgenie customers using India based mobile numbers may fail. Customers may see failed voice call logs and not receive the expected paging call.

Our 3rd party notification provider is actively working towards restoring the voice notification delivery and we will provide updates once the issue is resolved. If you need any further support or information, please reach out to our support team.

Identified: We are working with our notification provider to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Resolved: Our team has been able to validate that all rule executions are performing normally and this issue is now resolved.

Identified: The team has identified a root cause and after initial testing, is now enacting scaling changes to help to prevent these rule execution delays. We'll monitor performance over the next 24 hours and provide an update at that time or sooner if we can confirm the improvement is in place.

Investigating: Our teams are continuing to investigate delays in Jira and Jira Service Management automation rule executions for some customers. We are seeing signs of improvement, but affected users may still experience delays. We'll share updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: On July 20, 2026, some Jira and Jira Service Management users may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. We are currently seeing signs of improvements, however, affected users may experience delays in Jira and Jira Service management Automation rule executions.

We'll continue to share additional updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

Resolved: Our notification provider has identified the root of the issue that is causing voice call failures to some India-based mobile numbers.

We understand the inconvenience this may cause and appreciate your patience while our provider works on restoring the service. If you have experienced any issues with voice notifications, please contact our Support for assistance.

Identified: A small number of voice notifications for Jira Service Management and Opsgenie customers using India based mobile numbers may fail. Customers may see failed voice call logs and not receive the expected paging call.

Our 3rd party notification provider is actively working towards restoring the voice notification delivery and we will provide updates once the issue is resolved. If you need any further support or information, please reach out to our support team.

Identified: We are working with our notification provider to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Resolved: Our team has been able to validate that all rule executions are performing normally and this issue is now resolved.

Identified: The team has identified a root cause and after initial testing, is now enacting scaling changes to help to prevent these rule execution delays. We'll monitor performance over the next 24 hours and provide an update at that time or sooner if we can confirm the improvement is in place.

Investigating: Our teams are continuing to investigate delays in Jira and Jira Service Management automation rule executions for some customers. We are seeing signs of improvement, but affected users may still experience delays. We'll share updates here as more information is available.

Investigating: We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.