emerchantpay Status
Real-time updates of emerchantpay issues and outages
emerchantpay status is Operational
Active Incidents
No active incidents
Recently Resolved Incidents
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emerchantpay Outage Survival Guide
emerchantpay Components
emerchantpay.com
emerchantpay FTP server
emerchantpay STAGING
Genesis - admin console (STAGING)
Genesis - merchant console (STAGING)
Genesis - web payment form (STAGING)
Genesis - API (STAGING)
Tokenization Vault (STAGING)
KYC Service (STAGING)
Onboarder (STAGING)
Smart Router (STAGING)
emerchantpay PRODUCTION
Genesis - admin console (PRODUCTION)
Genesis - merchant console (PRODUCTION)
Genesis - web payment form (PRODUCTION)
Genesis - API (PRODUCTION)
Tokenization Vault (PRODUCTION)
KYC Service (PRODUCTION)
Onboarder (PRODUCTION)
Smart Router (PRODUCTION)
Docs.emerchantpay.com
emerchantpay Partner Resource Centre
emerchantpay Alternatives
Dashboard Pagar.me v5.0
Identificamos desde 9h33 uma instabilidade nos nossos serviços de Dashboards. Portanto, você pode enfrentar dificuldades ao tentar realizar o acesso e usufruir dos serviços das Dashboards.
Nosso time está trabalhando para normalização do problema e em breve voltamos com mais informações.
Dashboard Pagar.me v1.0 a v4.0 (Legacy)
Identificamos desde 9h33 uma instabilidade nos nossos serviços de Dashboards. Portanto, você pode enfrentar dificuldades ao tentar realizar o acesso e usufruir dos serviços das Dashboards.
Nosso time está trabalhando para normalização do problema e em breve voltamos com mais informações.
iDEAL via Rabobank
Dear customers,
our monitoring systems indicate an external incident for the mentioned payment method / system.
Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.
Computop aims to provide you with an update on this subject-matter as soon as we have more information. In the meantime, we recommend that you forward this information to the appropriate contact person in your company who is responsible and knowledgeable about payment incidents for the mentioned payment method.
Kind regards, Computop Merchant Services
Sehr geehrte Geschäftspartner,
unsere Überwachungssysteme registrieren derzeit eine externe Störung für die im Betreff genannte Zahlart / das im Betreff genannte System.
Unser Notfalldienst ist bereits informiert und prüft das Systemverhalten sowie etwaige Ursachen. Wir halten Sie über die weitere Entwicklung auf dem Laufenden.
Sofern wir Sie nicht kurzfristig über die Normalisierung des Transaktionsverhaltens informieren, empfehlen wir die Weitergabe dieser Information an die zuständigen Stellen in Ihrem Hause und ggfs. die vorübergehende Deaktivierung der im Betreff genannten Zahlart.
Mit freundlichen Grüßen
Computop Merchant Services
____________________________________
Computop Paygate GmbH
Schwarzenbergstraße 4
D-96050 Bamberg
Fon: +49 951 980 0939
Fax: +49 951 980 097039
e-mail: helpdesk@computop.com
web: www.computop.com
Amtsgericht Bamberg HRB 7006
Geschäftsführer: Ralf Gladis, Stephan Kück, Thomas Egglseder
