emerchantpay Status
Real-time updates of emerchantpay issues and outages
emerchantpay status is Operational
Genesis - web payment form (PRODUCTION)
Genesis - API (PRODUCTION)
Active Incidents
No active incidents
Recently Resolved Incidents
Dear Valued Partner,
Please be informed that we are currently experiencing issues with one of our external providers ECP and the transaction processing through this acquirer was temporary disabled. There is no impact on transactions submitted through other acquirers.
We will update the status page immediately once the processing thru the ECP acquirer is restored and all is back to normal.
For more information, please contact us at tech-support@emerchantpay.com
Thank you for your patience on the matter.
Kind Regards, Tech-Support Team
emerchantpay Outage Survival Guide
emerchantpay Components
emerchantpay.com
emerchantpay FTP server
emerchantpay STAGING
Genesis - admin console (STAGING)
Genesis - merchant console (STAGING)
Genesis - web payment form (STAGING)
Genesis - API (STAGING)
Tokenization Vault (STAGING)
KYC Service (STAGING)
Onboarder (STAGING)
Smart Router (STAGING)
emerchantpay PRODUCTION
Genesis - admin console (PRODUCTION)
Genesis - merchant console (PRODUCTION)
Genesis - web payment form (PRODUCTION)
Dear Valued Partner,
Please be informed that we are currently experiencing issues with one of our external providers ECP and the transaction processing through this acquirer was temporary disabled. There is no impact on transactions submitted through other acquirers.
We will update the status page immediately once the processing thru the ECP acquirer is restored and all is back to normal.
For more information, please contact us at tech-support@emerchantpay.com
Thank you for your patience on the matter.
Kind Regards, Tech-Support Team
Genesis - API (PRODUCTION)
Dear Valued Partner,
Please be informed that we are currently experiencing issues with one of our external providers ECP and the transaction processing through this acquirer was temporary disabled. There is no impact on transactions submitted through other acquirers.
We will update the status page immediately once the processing thru the ECP acquirer is restored and all is back to normal.
For more information, please contact us at tech-support@emerchantpay.com
Thank you for your patience on the matter.
Kind Regards, Tech-Support Team
Tokenization Vault (PRODUCTION)
KYC Service (PRODUCTION)
Onboarder (PRODUCTION)
Smart Router (PRODUCTION)
Docs.emerchantpay.com
emerchantpay Partner Resource Centre
emerchantpay Alternatives
Dashboard Pagar.me v5.0
Identificamos desde 9h33 uma instabilidade nos nossos serviços de Dashboards. Portanto, você pode enfrentar dificuldades ao tentar realizar o acesso e usufruir dos serviços das Dashboards.
Nosso time está trabalhando para normalização do problema e em breve voltamos com mais informações.
Dashboard Pagar.me v1.0 a v4.0 (Legacy)
Identificamos desde 9h33 uma instabilidade nos nossos serviços de Dashboards. Portanto, você pode enfrentar dificuldades ao tentar realizar o acesso e usufruir dos serviços das Dashboards.
Nosso time está trabalhando para normalização do problema e em breve voltamos com mais informações.