Computop Paygate GmbH Status

Resolved: This incident has been resolved.

Identified: Dear customers,

Our monitoring systems indicate an external incident for the mentioned payment method / system.

Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.

Computop aims to provide you with an update on this subject-matter as soon as we have more information. In the meantime, we recommend that you forward this information to the appropriate contact person in your company who is responsible and knowledgeable about payment incidents for the mentioned payment method.

Kind regards,

Computop Client Implementation and Operations

Sehr geehrte Geschäftspartner, 

unsere Überwachungssysteme registrieren derzeit eine externe Störung für die im Betreff genannte Zahlart / das im Betreff genannte System, 

Unser Notfalldienst ist bereits informiert und prüft das Systemverhalten sowie etwaige Ursachen. Wir halten Sie über die weitere Entwicklung auf dem Laufenden.
 
Sofern wir Sie nicht kurzfristig über die Normalisierung des Transaktionsverhaltens informieren, empfehlen wir die Weitergabe dieser Information an die zuständigen Stellen in Ihrem Hause und ggfs. die vorübergehende Deaktivierung der im Betreff genannten Zahlart.

Mit freundlichen Grüßen
 
Computop Client Implementation and Operations

____________________________________ 
Computop Paygate GmbH 
Schwarzenbergstraße 4 
D-96050 Bamberg 

Fon: +49 951 980 0939 
e-mail: [email protected] 
web: www.computop.com 

Amtsgericht Bamberg HRB 7006
Geschäftsführer: Kenneth M. Overgaard-Nielsen, Thomas Egglseder

Resolved: Dear Customer,

A security vulnerability in the PHP scripting language (identifier: [CVE number]) has recently been reported. As PHP is used in a wide range of web applications worldwide, we would like to proactively inform you about the situation on our side.

As soon as the vulnerability became known, our IT team carefully reviewed all relevant systems and applications. We can confirm the following:

• Our systems are not affected by this vulnerability. • At no time was there any risk to your data or our services. • No action is required on your part.

The security of your data is our highest priority. We continuously monitor the security landscape, keep our systems up to date at all times, and will of course inform you should this assessment change.

If you have any questions, please do not hesitate to contact us.

Resolved: Dear Customer,

Our monitoring indicates that the affected service is operating as expected again.

Kind regards, Computop Client Implementation and Operations Always stay tuned - https://computop.statuspage.io

Computop Paygate GmbH Schwarzenbergstraße 4 96050 Bamberg, GERMANY

Phone: +49 951 980 0939 Email: [email protected] Web: www.computop.com

Managing Directors: Kenneth M. Overgaard-Nielsen, Thomas Egglseder Bamberg Local Court: HRB 7006

Investigating: Dear Customer,

We are currently experiencing an external service degradation.

The relevant technical teams are working to restore normal service as quickly as possible.

We will keep you informed and provide further updates as soon as new information becomes available. 

Kind regards, Computop Client Implementation and Operations Always stay tuned - https://computop.statuspage.io

Computop Paygate GmbH Schwarzenbergstraße 4 96050 Bamberg, GERMANY

Phone: +49 951 980 0939 Email: [email protected] Web: www.computop.com

Managing Directors: Kenneth M. Overgaard-Nielsen, Thomas Egglseder Bamberg Local Court: HRB 7006